We are a fast-growing residential Electrical, Plumbing and HVAC company looking for a full-time, experienced Dispatcher. The candidate we are looking for is serious about their career and advancement. They would be the type to take initiative to complete tasks and thrive during the busy times. It's a challenging, exciting, and fun opportunity in a professional environment. If you are a team player with an upbeat personality and a positive attitude, we want to hire you!
SeaTown Electric, Plumbing, Heating and Air leads the Puget Sound market in customer service and quality work. We pride ourselves in our ability to uphold a five-star rating. We have created a company-wide culture of teamwork that exudes positivism, growth, goal setting, encouragement, achievement, and recognition.
This position is full-time onsite at our location in Mukilteo.
Duties/Responsibilities:
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.Manages large amounts of incoming phone calls from customers and techniciansCollects and enters customer informationFields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.Ensures that appropriate actions are taken to resolve customers’ problems and concerns.Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.Scheduling projects for techniciansManaging scheduled projects with organization and detailSufficiently communicate the customers’ needs to the technicians via notes onto appointment summariesDetermine whether or not the company provides the services that the customer is requesting.Performs other related duties as assigned.Required Skills/Abilities:
Excellent communication skills including active listening.Service-oriented and able to resolve customer grievances.Proficient computer skills with the ability to learn new software.Ability to memorize scripts and company pricing for general callsEmpathetic and patientAbility to work in a team environmentAbility to multitask with minimal errorsReliable employeeEducation and Experience:
High school diploma or equivalent.Experience in the trades is a plusExperience in booking appointmentsExperience in Microsoft; Excel, Word, Teams, and PowerPointExperience in Finance or Accounting is a plusPrevious dispatch experiencePrevious experience with Plumbing is a plusBenefits:
Competitive WagesAccrued PTO at 1 hour for every 40 hours worked40 hours of vacation at 3 years and 80 hours at 5 years in addition to accrued PTO7 Paid HolidaysMedical/Dental/Vision401k with 100% company match up to 3% and 50% match up to 5%Comfortable breakroom stocked with snacksOpportunity for AdvancementMonthly bonusesOngoing Professional Training ClassesOnsite gymCompany Parties and EventsWorking for a company that value all employees.Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times#SEAP
Pay Range$18—$24 USDAbout Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act.
Privacy Policy
Read LessWe are a fast-growing residential Electrical, Plumbing and HVAC company looking for a full-time, experienced Dispatcher. The candidate we are looking for is serious about their career and advancement. They would be the type to take initiative to complete tasks and thrive during the busy times. It's a challenging, exciting, and fun opportunity in a professional environment. If you are a team player with an upbeat personality and a positive attitude, we want to hire you!
SeaTown Electric, Plumbing, Heating and Air leads the Puget Sound market in customer service and quality work. We pride ourselves in our ability to uphold a five-star rating. We have created a company-wide culture of teamwork that exudes positivism, growth, goal setting, encouragement, achievement, and recognition.
This position is full-time onsite at our location in Mukilteo.
Duties/Responsibilities:
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.Manages large amounts of incoming phone calls from customers and techniciansCollects and enters customer informationFields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.Ensures that appropriate actions are taken to resolve customers’ problems and concerns.Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.Scheduling projects for techniciansManaging scheduled projects with organization and detailSufficiently communicate the customers’ needs to the technicians via notes onto appointment summariesDetermine whether or not the company provides the services that the customer is requesting.Performs other related duties as assigned.Required Skills/Abilities:
Excellent communication skills including active listening.Service-oriented and able to resolve customer grievances.Proficient computer skills with the ability to learn new software.Ability to memorize scripts and company pricing for general callsEmpathetic and patientAbility to work in a team environmentAbility to multitask with minimal errorsReliable employeeEducation and Experience:
High school diploma or equivalent.Experience in the trades is a plusExperience in booking appointmentsExperience in Microsoft; Excel, Word, Teams, and PowerPointExperience in Finance or Accounting is a plusPrevious dispatch experiencePrevious experience with Plumbing is a plusBenefits:
Competitive WagesAccrued PTO at 1 hour for every 40 hours worked40 hours of vacation at 3 years and 80 hours at 5 years in addition to accrued PTO7 Paid HolidaysMedical/Dental/Vision401k with 100% company match up to 3% and 50% match up to 5%Comfortable breakroom stocked with snacksOpportunity for AdvancementMonthly bonusesOngoing Professional Training ClassesOnsite gymCompany Parties and EventsWorking for a company that value all employees.Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times#SEAP
Pay Range$18—$24 USDAbout Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act.
Privacy Policy
Read LessWe are a fast-growing residential Electrical, Plumbing and HVAC company looking for a full-time, experienced Dispatcher. The candidate we are looking for is serious about their career and advancement. They would be the type to take initiative to complete tasks and thrive during the busy times. It's a challenging, exciting, and fun opportunity in a professional environment. If you are a team player with an upbeat personality and a positive attitude, we want to hire you!
SeaTown Electric, Plumbing, Heating and Air leads the Puget Sound market in customer service and quality work. We pride ourselves in our ability to uphold a five-star rating. We have created a company-wide culture of teamwork that exudes positivism, growth, goal setting, encouragement, achievement, and recognition.
This position is full-time onsite at our location in Mukilteo.
Duties/Responsibilities:
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.Manages large amounts of incoming phone calls from customers and techniciansCollects and enters customer informationFields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.Ensures that appropriate actions are taken to resolve customers’ problems and concerns.Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.Scheduling projects for techniciansManaging scheduled projects with organization and detailSufficiently communicate the customers’ needs to the technicians via notes onto appointment summariesDetermine whether or not the company provides the services that the customer is requesting.Performs other related duties as assigned.Required Skills/Abilities:
Excellent communication skills including active listening.Service-oriented and able to resolve customer grievances.Proficient computer skills with the ability to learn new software.Ability to memorize scripts and company pricing for general callsEmpathetic and patientAbility to work in a team environmentAbility to multitask with minimal errorsReliable employeeEducation and Experience:
High school diploma or equivalent.Experience in the trades is a plusExperience in booking appointmentsExperience in Microsoft; Excel, Word, Teams, and PowerPointExperience in Finance or Accounting is a plusPrevious dispatch experiencePrevious experience with Plumbing is a plusBenefits:
Competitive WagesAccrued PTO at 1 hour for every 40 hours worked40 hours of vacation at 3 years and 80 hours at 5 years in addition to accrued PTO7 Paid HolidaysMedical/Dental/Vision401k with 100% company match up to 3% and 50% match up to 5%Comfortable breakroom stocked with snacksOpportunity for AdvancementMonthly bonusesOngoing Professional Training ClassesOnsite gymCompany Parties and EventsWorking for a company that value all employees.Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times#SEAP
Pay Range$18—$24 USDAbout Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act.
Privacy Policy
Read LessWe are a fast-growing residential Electrical, Plumbing and HVAC company looking for a full-time, experienced Dispatcher. The candidate we are looking for is serious about their career and advancement. They would be the type to take initiative to complete tasks and thrive during the busy times. It's a challenging, exciting, and fun opportunity in a professional environment. If you are a team player with an upbeat personality and a positive attitude, we want to hire you!
SeaTown Electric, Plumbing, Heating and Air leads the Puget Sound market in customer service and quality work. We pride ourselves in our ability to uphold a five-star rating. We have created a company-wide culture of teamwork that exudes positivism, growth, goal setting, encouragement, achievement, and recognition.
This position is full-time onsite at our location in Mukilteo.
Duties/Responsibilities:
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.Manages large amounts of incoming phone calls from customers and techniciansCollects and enters customer informationFields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.Ensures that appropriate actions are taken to resolve customers’ problems and concerns.Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.Scheduling projects for techniciansManaging scheduled projects with organization and detailSufficiently communicate the customers’ needs to the technicians via notes onto appointment summariesDetermine whether or not the company provides the services that the customer is requesting.Performs other related duties as assigned.Required Skills/Abilities:
Excellent communication skills including active listening.Service-oriented and able to resolve customer grievances.Proficient computer skills with the ability to learn new software.Ability to memorize scripts and company pricing for general callsEmpathetic and patientAbility to work in a team environmentAbility to multitask with minimal errorsReliable employeeEducation and Experience:
High school diploma or equivalent.Experience in the trades is a plusExperience in booking appointmentsExperience in Microsoft; Excel, Word, Teams, and PowerPointExperience in Finance or Accounting is a plusPrevious dispatch experiencePrevious experience with Plumbing is a plusBenefits:
Competitive WagesAccrued PTO at 1 hour for every 40 hours worked40 hours of vacation at 3 years and 80 hours at 5 years in addition to accrued PTO7 Paid HolidaysMedical/Dental/Vision401k with 100% company match up to 3% and 50% match up to 5%Comfortable breakroom stocked with snacksOpportunity for AdvancementMonthly bonusesOngoing Professional Training ClassesOnsite gymCompany Parties and EventsWorking for a company that value all employees.Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times#SEAP
Pay Range$18—$24 USDAbout Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act.
Privacy Policy
Read LessWe are a fast-growing residential Electrical, Plumbing and HVAC company looking for a full-time, experienced Dispatcher. The candidate we are looking for is serious about their career and advancement. They would be the type to take initiative to complete tasks and thrive during the busy times. It's a challenging, exciting, and fun opportunity in a professional environment. If you are a team player with an upbeat personality and a positive attitude, we want to hire you!
SeaTown Electric, Plumbing, Heating and Air leads the Puget Sound market in customer service and quality work. We pride ourselves in our ability to uphold a five-star rating. We have created a company-wide culture of teamwork that exudes positivism, growth, goal setting, encouragement, achievement, and recognition.
This position is full-time onsite at our location in Mukilteo.
Duties/Responsibilities:
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.Manages large amounts of incoming phone calls from customers and techniciansCollects and enters customer informationFields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.Ensures that appropriate actions are taken to resolve customers’ problems and concerns.Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.Scheduling projects for techniciansManaging scheduled projects with organization and detailSufficiently communicate the customers’ needs to the technicians via notes onto appointment summariesDetermine whether or not the company provides the services that the customer is requesting.Performs other related duties as assigned.Required Skills/Abilities:
Excellent communication skills including active listening.Service-oriented and able to resolve customer grievances.Proficient computer skills with the ability to learn new software.Ability to memorize scripts and company pricing for general callsEmpathetic and patientAbility to work in a team environmentAbility to multitask with minimal errorsReliable employeeEducation and Experience:
High school diploma or equivalent.Experience in the trades is a plusExperience in booking appointmentsExperience in Microsoft; Excel, Word, Teams, and PowerPointExperience in Finance or Accounting is a plusPrevious dispatch experiencePrevious experience with Plumbing is a plusBenefits:
Competitive WagesAccrued PTO at 1 hour for every 40 hours worked40 hours of vacation at 3 years and 80 hours at 5 years in addition to accrued PTO7 Paid HolidaysMedical/Dental/Vision401k with 100% company match up to 3% and 50% match up to 5%Comfortable breakroom stocked with snacksOpportunity for AdvancementMonthly bonusesOngoing Professional Training ClassesOnsite gymCompany Parties and EventsWorking for a company that value all employees.Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times#SEAP
Pay Range$18—$24 USDAbout Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act.
Privacy Policy
Read LessWe are a fast-growing residential Electrical, Plumbing and HVAC company looking for a full-time, experienced Dispatcher. The candidate we are looking for is serious about their career and advancement. They would be the type to take initiative to complete tasks and thrive during the busy times. It's a challenging, exciting, and fun opportunity in a professional environment. If you are a team player with an upbeat personality and a positive attitude, we want to hire you!
SeaTown Electric, Plumbing, Heating and Air leads the Puget Sound market in customer service and quality work. We pride ourselves in our ability to uphold a five-star rating. We have created a company-wide culture of teamwork that exudes positivism, growth, goal setting, encouragement, achievement, and recognition.
This position is full-time onsite at our location in Mukilteo.
Duties/Responsibilities:
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.Manages large amounts of incoming phone calls from customers and techniciansCollects and enters customer informationFields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.Ensures that appropriate actions are taken to resolve customers’ problems and concerns.Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.Scheduling projects for techniciansManaging scheduled projects with organization and detailSufficiently communicate the customers’ needs to the technicians via notes onto appointment summariesDetermine whether or not the company provides the services that the customer is requesting.Performs other related duties as assigned.Required Skills/Abilities:
Excellent communication skills including active listening.Service-oriented and able to resolve customer grievances.Proficient computer skills with the ability to learn new software.Ability to memorize scripts and company pricing for general callsEmpathetic and patientAbility to work in a team environmentAbility to multitask with minimal errorsReliable employeeEducation and Experience:
High school diploma or equivalent.Experience in the trades is a plusExperience in booking appointmentsExperience in Microsoft; Excel, Word, Teams, and PowerPointExperience in Finance or Accounting is a plusPrevious dispatch experiencePrevious experience with Plumbing is a plusBenefits:
Competitive WagesAccrued PTO at 1 hour for every 40 hours worked40 hours of vacation at 3 years and 80 hours at 5 years in addition to accrued PTO7 Paid HolidaysMedical/Dental/Vision401k with 100% company match up to 3% and 50% match up to 5%Comfortable breakroom stocked with snacksOpportunity for AdvancementMonthly bonusesOngoing Professional Training ClassesOnsite gymCompany Parties and EventsWorking for a company that value all employees.Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times#SEAP
Pay Range$18—$24 USDAbout Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act.
Privacy Policy
Read LessSeatown Electric, Plumbing, Heating, and Air is seeking a results-driven Sales Performance Manager to lead our Residential sales team. This role is responsible for driving revenue growth, developing high-performing sales professionals, and ensuring a consistent, ethical, and customer-focused sales experience. The ideal candidate is a hands-on leader who excels at coaching, accountability, and data-driven decision-making.
Key ResponsibilitiesLead, coach, and motivate the residential sales team to achieve and exceed revenue goals
Develop, implement, and refine sales strategies to support service and replacement growth
Review and update sales plans annually to align with company objectives
Monitor and improve key performance metrics such as close rate, average ticket, and customer satisfaction
Build and maintain strong customer relationships to drive trust, referrals, and repeat business
Train, develop, and mentor sales team members through structured onboarding, coaching, and field training
Conduct ride-alongs, performance reviews, and ongoing skill development
Analyze market trends, competitor activity, and sales data to identify new opportunities
Prepare and present sales performance reports to leadership
Collaborate closely with the General Manager, Marketing, Operations, and Service teams to ensure a seamless customer experience
Qualifications & ExperienceMinimum of 5 years of sales experience
At least 2 years in a sales leadership or management role
A Proven track record in business- to- consumer (B2C) salesStrong coaching and leadership skills
Extensive experience with one-calling closing environments
The ability to train and develop sales professionals in communication, objection handling, and closing techniquesA history of driving revenue growth through coaching, process improvement, and sales development
Experience building accountability and creating a high-performance sales culture
Proficiency with CRM systems and Microsoft Office SuiteWhy Join Us?
Ongoing opportunities for professional growth and advancement. Health insurance: Comprehensive medical, dental, and vision coverage. Retirement plan: 401(k) with company match. Generous vacation, holidays, and sick leave. A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
#SEAP
About Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act.
Privacy Policy
Read LessSeatown Electric, Plumbing, Heating, and Air is seeking a results-driven Sales Performance Manager to lead our Residential sales team. This role is responsible for driving revenue growth, developing high-performing sales professionals, and ensuring a consistent, ethical, and customer-focused sales experience. The ideal candidate is a hands-on leader who excels at coaching, accountability, and data-driven decision-making.
Key ResponsibilitiesLead, coach, and motivate the residential sales team to achieve and exceed revenue goals
Develop, implement, and refine sales strategies to support service and replacement growth
Review and update sales plans annually to align with company objectives
Monitor and improve key performance metrics such as close rate, average ticket, and customer satisfaction
Build and maintain strong customer relationships to drive trust, referrals, and repeat business
Train, develop, and mentor sales team members through structured onboarding, coaching, and field training
Conduct ride-alongs, performance reviews, and ongoing skill development
Analyze market trends, competitor activity, and sales data to identify new opportunities
Prepare and present sales performance reports to leadership
Collaborate closely with the General Manager, Marketing, Operations, and Service teams to ensure a seamless customer experience
Qualifications & ExperienceMinimum of 5 years of sales experience
At least 2 years in a sales leadership or management role
A Proven track record in business- to- consumer (B2C) salesStrong coaching and leadership skills
Extensive experience with one-calling closing environments
The ability to train and develop sales professionals in communication, objection handling, and closing techniquesA history of driving revenue growth through coaching, process improvement, and sales development
Experience building accountability and creating a high-performance sales culture
Proficiency with CRM systems and Microsoft Office SuiteWhy Join Us?
Ongoing opportunities for professional growth and advancement. Health insurance: Comprehensive medical, dental, and vision coverage. Retirement plan: 401(k) with company match. Generous vacation, holidays, and sick leave. A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
#SEAP
About Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act.
Privacy Policy
Read LessSeatown Electric, Plumbing, Heating, and Air is seeking a results-driven Sales Performance Manager to lead our Residential sales team. This role is responsible for driving revenue growth, developing high-performing sales professionals, and ensuring a consistent, ethical, and customer-focused sales experience. The ideal candidate is a hands-on leader who excels at coaching, accountability, and data-driven decision-making.
Key ResponsibilitiesLead, coach, and motivate the residential sales team to achieve and exceed revenue goals
Develop, implement, and refine sales strategies to support service and replacement growth
Review and update sales plans annually to align with company objectives
Monitor and improve key performance metrics such as close rate, average ticket, and customer satisfaction
Build and maintain strong customer relationships to drive trust, referrals, and repeat business
Train, develop, and mentor sales team members through structured onboarding, coaching, and field training
Conduct ride-alongs, performance reviews, and ongoing skill development
Analyze market trends, competitor activity, and sales data to identify new opportunities
Prepare and present sales performance reports to leadership
Collaborate closely with the General Manager, Marketing, Operations, and Service teams to ensure a seamless customer experience
Qualifications & ExperienceMinimum of 5 years of sales experience
At least 2 years in a sales leadership or management role
A Proven track record in business- to- consumer (B2C) salesStrong coaching and leadership skills
Extensive experience with one-calling closing environments
The ability to train and develop sales professionals in communication, objection handling, and closing techniquesA history of driving revenue growth through coaching, process improvement, and sales development
Experience building accountability and creating a high-performance sales culture
Proficiency with CRM systems and Microsoft Office SuiteWhy Join Us?
Ongoing opportunities for professional growth and advancement. Health insurance: Comprehensive medical, dental, and vision coverage. Retirement plan: 401(k) with company match. Generous vacation, holidays, and sick leave. A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
#SEAP
About Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act.
Privacy Policy
Read LessAs a Comfort Advisor, you'll play a crucial role in our company by helping homeowners choose the best HVAC solutions for their needs. You'll use your sales expertise and our training to identify customer requirements, present suitable products and services, and close sales effectively. This position requires excellent communication skills, a positive attitude, and a willingness to work flexible hours, including evenings and weekends.
Key Responsibilities:
Conduct In-Home Consultations: Meet with homeowners to evaluate their HVAC needs, perform assessments, and discuss potential solutions. Present HVAC Solutions: Provide detailed explanations of our HVAC products and services, helping customers make informed decisions. Prepare Estimates: Develop accurate and competitive pricing estimates based on customer requirements and company guidelines. Close Sales: Utilize effective sales techniques to convert consultations into sales, meeting or exceeding sales targets. Follow-Up: Maintain customer communication to ensure satisfaction, address concerns, and provide ongoing support. Leverage Leads: Work with company-provided leads and self-generated prospects to maximize sales opportunities. Attend Training: Participate in ongoing training sessions to stay updated on product knowledge, sales strategies, and industry trends. Documentation: Maintain accurate records of sales activities, customer interactions, and installation schedules.Qualifications:
At least 2 years of successful sales experience (HVAC experience not required). Proven track record of meeting or exceeding sales targets. Excellent communication and closing skills. A positive, coachable, and driven attitude. Willingness to work flexible hours, including evenings and weekends. Must be willing to consent to undergoing a background check, drug screen, physical, and lift test (must be able to frequently lift, push, and pull up to 50 lbs).Benefits:
Unlimited earning potentialAccrued PTO at 1 hour for every 40 hours worked40 hours of vacation at 3 years and 80 hours at 5 years7 Paid HolidaysMedical/Dental/VisionHealth Savings Account401k with company 100% company match up to 3% and 50% match up to 5%Prizes and giveawaysFully stocked break roomOngoing TrainingOnsite GymWorking for a company that values their employees#SEAP
Pay Range$180,000—$300,000 USDAbout Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act.
Privacy Policy
Read Less