We are seeking a self-motivated and experienced leader to manage daily operations for a growing pet-focused small business. This role offers strong opportunities for business development and long-term expansion.
Ideal Candidate
You should be someone who:
Has 5+ years of experience in:QuickBooks & bookkeeping (REQUIRED)Online marketing & digital media (REQUIRED)Small business or operations management (REQUIRED)Leads independently with a self-directed management styleHas strong customer service and retention skillsUnderstands small business operations across multiple areasCan supervise, train, and hire employeesIs adaptable and comfortable shifting between rolesManages time well and communicates clearlyIs bilingual English/Spanish (Preferred)Lives within 5–10 miles of zip code 77091
Key Responsibilities
Sales & Customer Service
Serve as primary contact for customersProvide accurate service informationTroubleshoot and resolve customer concernsOperations & Scheduling
Ensure smooth daily business operationsMake decisions for staff, schedules, and route coverageStep in to assist with field work when needed (including route work)Employee Management
Train and support employeesReview performance and timesheetsResolve employee issues promptly and professionallyBusiness Growth & Marketing
Develop and implement online and print marketing strategiesManage social media, website updates, and digital presenceConduct direct sales and onboarding for new customersAdministration & Accounting
Manage invoicing and complete accurate bookkeepingMaintain reports and communicate updates to the ownerOversee inventory control and supplies
Additional Expectations
Hybrid work: remote + in-office Monday–FridayOccasional weekend on-call for email responsesOccasional after-hours needs (training, route coverage, etc.)Attend promotional events as needed
Required Skills
Minimum 5 years of QuickBooks & bookkeeping (Required)Minimum 5 years of online marketing / digital sales (Required)Minimum 5 years of business or operations management (Required)Excellent written and verbal communicationStrong attention to detail and accuracyAbility to multitask and prioritize workIntegrity, professionalism, and reliability
Qualifications
Business degree or equivalent experience (Preferred)English/Spanish bilingual (Preferred)No feloniesMust live near 77091
Working Conditions & Benefits
Hybrid work (remote + office)Casual attire; uniform shirt and company truck provided for any field work60-day probationary periodBenefits:
Employee discountFlexible scheduleReferral program
Position Details
Job Types: Part-time
Pay: $20–$25 per hour
Hours: 15–25 per week
Location: Houston, TX 77091
Commute/Relocation: Must be able to commute or relocate before starting
