Job Description Teamwork is the key to success in our Delis, where our teammates work together to take orders accurately, prepare fresh meals quickly, and serve customers with a smile. Schnucks Deli Clerks are devoted to providing the best customer service and the highest product quality possible. Without them, our stores wouldn't be able to provide freshly prepared sandwiches and salads to customers ready to eat a meal. Job Responsibilities Provide friendly and courteous service to customers, both in person and on the phone at all times Maintain a positive work environment Maintain cleanliness of work area, equipment, deli cases, and backroom, following company food safety and sanitation guidelines Follow proper personal hygiene requirements Follow proper time and temperature controls Follow good food handling practices to prevent cross-contamination Follow proper sanitation principles Wear company-approved slip resistant shoes or overshoes at all times Practice safe lifting procedures and be able to lift up to 50 lbs. Wear provided personal protective equipment when required i.e., cut gloves, chemicals goggles/gloves, etc. Be able to safely operate powered equipment once you are properly trained Understand the safe handling procedures with knives and other sharp utensils Slice and weigh lunch meats and cheeses. Provide customer the opportunity to approve slice thickness before completing the entire order. Establish product knowledge, suggestive selling and product sampling to assist with customer questions/requests. Effectively sell product(s) by providing customers with information needed to make product-related decisions. Fill/rotate/date products for the display case Operate meat and cheese slicer's, scales and wrapping equipment as required Utilize cooking equipment including, fryers, rotisserie ovens and steamers. Have the ability to fry chicken and properly use all kitchen equipment. Prepare sandwiches, party trays, salads and special orders while maintaining strict adherence to company recipes Pull product from cases for proper storage (i.e., filling/rotating/wrapping) at closing Ensure freshness of food and proper rotation of product. In addition, assist with product production, packaging, presentation and restocking Multi-task and keep the customer as first priority Maintain reliable attendance Assist in with other duties as assigned Offer product samples to help customers discover new items or products Adhere to all safety, health, and weights and measures regulations; observe temperatures within cooler and cases and report failures to management Answer phone and take special orders with courtesy and friendliness Physical Demands A Deli Clerk's duties are performed primarily in the Deli department. Work includes: Bending Stooping Kneeling Stretching into display cases Repetitive arm and hand movements Exposure to extreme temperature changes Standing and walking for a 4-8 hr. shift Lifting deli products weighing up to 50 lbs. Other Job Requirements Must be at least 18 years of age Able to demonstrate basic math skills (i.e., able to translate pounds and ounces Into decimals) Able to work a flexible schedule, including nights, holidays, and weekends Use of hair restraint required (i.e., hair net or hat) Wear clean uniform and name tag at all times Consistent use of cut gloves and safe use of knives Utilize poly or production gloves at all times to ensure food safety Wear slip-resistant shoes at all times Ability to determine spoiled or damaged product Food preparation experience is a plus Works well with others -- is a team player Has a passion for serving customers and working with the public Attention to detail as the position requires working with sharp knives, slicers, box cutters and related equipment Training
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