Become part of our success story!
A leading global solution provider for all sectors of intralogistics – that is us: SSI SCHAEFER. What we also are: A family business that invests in the expertise, passion, and talents of its employees.
As one of the largest providers, we help our customers increase the efficiency and sustainability of their storage, picking, and transport processes using innovative technologies and software. From fully automated warehouses with customized service and maintenance packages to manual and semi-automatic systems, we offer cost-effective intralogistics solutions from a single source. Moreover, we are now a leading provider of software for internal material flow.
SSI SCHAEFER: 8,600 people that work in 80 operating companies and 7 production sites worldwide and impress customers from all sectors with customized intralogistics solutions.
We're a team here at SSI SCHAEFER, and we know that it takes all of us to get the job done. We've won Best Places to Work™ several years in a row and offer competitive benefits like a 401 (k) match, a great PTO package, and, because we want our teams to be healthy, generous medical benefits. We also want you to be successful here. How do we do it? We put our employees and customers first, and we've got a great DNA culture here at SSI SCHAEFER—it's that simple.
We're also proud to be an equal opportunity employer, including Veterans and Individuals with Disabilities. If you are also looking for an attractive employer to work with on a long-term basis, then simply get to know us!
Shifts: This position is on-site. We are looking for the following shifts: the second shift (Mondays through Fridays, from 2 pm to 10:30 pm) and the first shift (weekends only, Friday through Sunday, from 6 am to 6:30 pm).
Essential Functions:
Coordinates on-site installation/maintenance of electrical and mechanical automated systems.Troubleshoot, repair, calibrate, and align electrical and mechanical automated system machines.Clears the electrical and mechanical software interface.Effectively communicates with customers in high-impact scenarios.Develops and maintains standards and tools for hardware projects.Monitors external suppliers.Monitors automated system machine performance.Maneuver ladders, metal stairs, catwalks, and temporary structures in warehouses and distribution centers to find problems and make repairs.May occasionally work extended hours, including weekends and holidays, to support customer service and change requests.May travel to other sites for paid training, installations, and vacation relief.Works independently with little or no supervision.Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Functions.Additional Responsibilities:
Trains internal and external customers to increase system knowledge, resolve issues, and prevent issues from recurring.Update system manuals.Attends and participates in customer meetings.Qualifications:
2-year degree in Electronic or Mechanical Technology or equivalent experience.1-3 years of experience in equipment maintenance, preferably with automation systems.Working knowledge of basic electrical and mechanical principles, motors, drivers, belts, and bearingsPhysical and Safety Requirements: This position requires employees to work at elevated heights and access equipment located approximately 90 to 109 feet above ground level. Employees must be able to safely climb and descend multiple flights of stairs (up to six flights) and perform work at height while wearing all required personal protective equipment and fall-protection systems. Candidates must be able to safely perform these essential job functions and use all required equipment in accordance with company safety policies and manufacturer specifications.
***No Sponsorship***
Become part of our success story!
A leading global solution provider for all sectors of intralogistics – that is us: SSI SCHAEFER. What we also are: A family business that invests in the expertise, passion, and talents of its employees.
As one of the largest providers, we help our customers increase the efficiency and sustainability of their storage, picking, and transport processes using innovative technologies and software. From fully automated warehouses with customized service and maintenance packages to manual and semi-automatic systems, we offer cost-effective intralogistics solutions from a single source. Moreover, we are now a leading provider of software for internal material flow.
SSI SCHAEFER: 8,600 people that work in 80 operating companies and 7 production sites worldwide and impress customers from all sectors with customized intralogistics solutions.
We're a team here at SSI SCHAEFER, and we know that it takes all of us to get the job done. We've won Best Places to Work™ several years in a row and offer competitive benefits like 401K/matching, a great PTO package, and, because we want our teams to be healthy, we provide generous medical benefits. We also want you to be successful here. How do we do it? We put our employees and customers first, and we've got a great DNA culture here at SSI SCHAEFER—it's that simple.
We're also proud to be an equal-opportunity employer, including Veterans and Individuals with Disabilities. If you are also looking for an attractive employer to work with on a long-term basis, then simply get to know us!
Position OverviewThe Controls Support Technician provides onsite technical support for automated material handling systems in warehouse and distribution center environments. This role troubleshoots, maintains, and supports PLC-controlled automation equipment while working closely with customers, software developers, and cross-functional teams to maximize system uptime, reliability, and operational performance.
Essential FunctionsTroubleshoot, repair, and support Programmable Logic Controllers (PLC), Material Flow Systems (MFS), and automation equipment, including sensors, scanners, motors, frequency inverters, encoders, and visualization systems.Diagnose system faults and production issues through root cause analysis, system testing, and corrective actions to restore equipment operation and minimize downtime.Monitor system performance, analyze operational reports, and identify opportunities to improve reliability, efficiency, and overall system performance.Collaborate with onsite personnel, software developers, customers, and global support teams to resolve technical issues, communicate system status, and ensure continuous system operation.Maintain accurate documentation, help-desk tickets, and technical records while developing training materials and providing technical guidance to internal teams and customers.QualificationsBachelor's degree in Engineering or an equivalent combination of education and relevant technical experience.Experience supporting PLCs, Siemens S7 PLCs, or .NET-based automation systems.Knowledge of industrial automation equipment, including conveyors, automated cranes, packaging systems, and drive technologies.Familiarity with industrial communication networks such as Ethernet, AS-i, and PROFIBUS.Experience with AutoCAD or EPLAN is preferred.Position Hours: 3rd shift 10pm to 6:30am with training on 1st shift
*** No Sponsorship ***
Read LessBecome part of our success story!
A leading global solution provider for all sectors of intralogistics – that is us: SSI SCHAEFER. What we also are: A family business that invests in the expertise, passion, and talents of its employees.
As one of the largest providers, we help our customers increase the efficiency and sustainability of their storage, picking, and transport processes using innovative technologies and software. From fully automated warehouses with customized service and maintenance packages to manual and semi-automatic systems, we offer cost-effective intralogistics solutions from a single source. Moreover, we are now a leading provider of software for internal material flow.
SSI SCHAEFER: 8,600 people that work in 80 operating companies and 7 production sites worldwide and impress customers from all sectors with customized intralogistics solutions.
We're a team here at SSI SCHAEFER, and we know that it takes all of us to get the job done. We've won Best Places to Work™ several years in a row and offer competitive benefits like 401K/matching, a great PTO package, and, because we want our teams to be healthy, we provide generous medical benefits. We also want you to be successful here. How do we do it? We put our employees and customers first, and we've got a great DNA culture here at SSI SCHAEFER—it's that simple.
We're also proud to be an equal-opportunity employer, including Veterans and Individuals with Disabilities. If you are also looking for an attractive employer to work with on a long-term basis, then simply get to know us!
Shift: This is an on-site position. 2nd shift: Wednesday to Saturday from 2pm - 12:30am
The Mission Control Operator monitors, analyzes, and supports automated material handling systems within warehouse and distribution center environments. Using advanced diagnostic tools, this role performs troubleshooting, documents system performance and faults, identifies opportunities for optimization, and collaborates with customers and cross-functional teams to maximize system uptime, throughput, and operational efficiency.
Essential FunctionsMonitor Warehouse Management Systems (WMS), Material Flow Systems (MFS), and automated equipment to proactively identify, troubleshoot, and resolve operational issues while maintaining maximum system availability.Analyze system performance, equipment faults, and operational data to identify root causes, improve throughput, reduce cycle times, and recommend performance enhancements.Serve as the first point of response for system issues by documenting incidents, managing support tickets, escalating mechanical, electrical, software, and controls issues to the appropriate teams, and coordinating resolution efforts.Create and maintain operational reports, fault documentation, user guides, and training materials while supporting the training of internal teams and customers to improve system knowledge and reduce recurring issues.Collaborate with Software Support Engineers, global support teams, customers, and internal stakeholders to communicate system status, resolve high-impact issues, and drive continuous improvement initiatives.Participate in a rotating 24/7 support schedule to monitor automated systems, respond to production-impacting events, and ensure consistent operational performance.Required QualificationsAssociate degree in Computer Science, Engineering, or a related technical field, or an equivalent combination of education and relevant experience.Strong analytical, troubleshooting, and problem-solving skills.Excellent written and verbal communication skills with the ability to interact professionally with customers and internal teams.Ability to effectively multitask, prioritize work, and make sound decisions in fast-paced, high-pressure environments.***No Sponsorship***
Become part of our success story!
A leading global solution provider for all sectors of intralogistics – that is us: SSI SCHAEFER. What we also are: A family business that invests in the expertise, passion, and talents of its employees.
As one of the largest providers, we help our customers increase the efficiency and sustainability of their storage, picking, and transport processes using innovative technologies and software. From fully automated warehouses with customized service and maintenance packages to manual and semi-automatic systems, we offer cost-effective intralogistics solutions from a single source. Moreover, we are now a leading provider of software for internal material flow.
SSI SCHAEFER: 8,600 people that work in 80 operating companies and 7 production sites worldwide and impress customers from all sectors with customized intralogistics solutions.
We're a team here at SSI SCHAEFER, and we know that it takes all of us to get the job done. We've won Best Places to Work™ several years in a row and offer competitive benefits like 401K/matching, a great PTO package, and, because we want our teams to be healthy, we provide generous medical benefits. We also want you to be successful here. How do we do it? We put our employees and customers first, and we've got a great DNA culture here at SSI SCHAEFER—it's that simple.
We're also proud to be an equal-opportunity employer, including Veterans and Individuals with Disabilities. If you are also looking for an attractive employer to work with on a long-term basis, then simply get to know us!
Position OverviewUnder the direction of the Site Manager, the Site Administrator provides administrative, clerical, and safety support for onsite operations. This role coordinates office activities, maintains maintenance and inventory records, supports safety initiatives, and serves as a key point of contact for employees, customers, and vendors while ensuring efficient day-to-day site operations.
Essential FunctionsCoordinate administrative activities, including scheduling meetings, preparing correspondence and reports, managing timecards, maintaining records, ordering office supplies, and supporting daily office operations.Support site safety programs by assisting with risk assessments, safety audits, accident reporting, emergency action plans, safety training, and compliance with company safety policies and procedures.Maintain maintenance documentation, including work orders, preventive maintenance records, labor tracking, invoices, equipment repair coordination, and computerized maintenance management systems (CMMS).Manage inventory and materials by issuing parts, tracking stock movement, maintaining inventory levels, and supporting materials management for site operations.Serve as a professional point of contact for employees, customers, vendors, and visitors while responding to requests, maintaining confidential information, and fostering positive working relationships.Prioritize multiple responsibilities with minimal supervision while supporting continuous improvement initiatives and performing additional duties as assigned.QualificationsOne (1) year or more of administrative, clerical, or office support experience.Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Access.Strong organizational, communication, and time management skills with the ability to prioritize multiple tasks independently.Ability to maintain confidentiality and work collaboratively with employees, customers, and vendors.Flexibility to work occasional early mornings, evenings, weekends, or holidays as business needs require.Position hours: Monday - Friday 8am to 4:30pm
Read LessBecome part of our success story!
A leading global solution provider for all sectors of intralogistics – that is us: SSI SCHAEFER. What we also are: A family business that invests in the expertise, passion, and talents of its employees.
As one of the largest providers, we help our customers increase the efficiency and sustainability of their storage, picking, and transport processes using innovative technologies and software. From fully automated warehouses with customized service and maintenance packages to manual and semi-automatic systems, we offer cost-effective intralogistics solutions from a single source. Moreover, we are now a leading provider of software for internal material flow.
SSI SCHAEFER: 8,600 people that work in 80 operating companies and 7 production sites worldwide and impress customers from all sectors with customized intralogistics solutions.
We're a team here at SSI SCHAEFER, and we know that it takes all of us to get the job done. We've won Best Places to Work™ several years in a row and offer competitive benefits like a 401 (k) match, a great PTO package, and, because we want our teams to be healthy, generous medical benefits. We also want you to be successful here. How do we do it? We put our employees and customers first, and we've got a great DNA culture here at SSI SCHAEFER—it's that simple.
We're also proud to be an equal opportunity employer, including Veterans and Individuals with Disabilities. If you are also looking for an attractive employer to work with on a long-term basis, then simply get to know us!
Shifts: This position is on-site. We are looking for the following shifts: the second shift (Mondays through Fridays, from 2 pm to 10:30 pm) and the first shift (weekends only, Friday through Sunday, from 6 am to 6:30 pm).
Essential Functions:
Coordinates on-site installation/maintenance of electrical and mechanical automated systems.Troubleshoot, repair, calibrate, and align electrical and mechanical automated system machines.Clears the electrical and mechanical software interface.Effectively communicates with customers in high-impact scenarios.Develops and maintains standards and tools for hardware projects.Monitors external suppliers.Monitors automated system machine performance.Maneuver ladders, metal stairs, catwalks, and temporary structures in warehouses and distribution centers to find problems and make repairs.May occasionally work extended hours, including weekends and holidays, to support customer service and change requests.May travel to other sites for paid training, installations, and vacation relief.Works independently with little or no supervision.Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Functions.Additional Responsibilities:
Trains internal and external customers to increase system knowledge, resolve issues, and prevent issues from recurring.Update system manuals.Attends and participates in customer meetings.Qualifications:
2-year degree in Electronic or Mechanical Technology or equivalent experience.1-3 years of experience in equipment maintenance, preferably with automation systems.Working knowledge of basic electrical and mechanical principles, motors, drivers, belts, and bearingsPhysical and Safety Requirements: This position requires employees to work at elevated heights and access equipment located approximately 90 to 109 feet above ground level. Employees must be able to safely climb and descend multiple flights of stairs (up to six flights) and perform work at height while wearing all required personal protective equipment and fall-protection systems. Candidates must be able to safely perform these essential job functions and use all required equipment in accordance with company safety policies and manufacturer specifications.
***No Sponsorship***
Become part of our success story!
A leading global solution provider for all sectors of intralogistics – that is us: SSI SCHAEFER. What we also are: A family business that invests in the expertise, passion, and talents of its employees.
As one of the largest providers, we help our customers increase the efficiency and sustainability of their storage, picking, and transport processes using innovative technologies and software. From fully automated warehouses with customized service and maintenance packages to manual and semi-automatic systems, we offer cost-effective intralogistics solutions from a single source. Moreover, we are now a leading provider of software for internal material flow.
SSI SCHAEFER: 8,600 people that work in 80 operating companies and 7 production sites worldwide and impress customers from all sectors with customized intralogistics solutions.
We're a team here at SSI SCHAEFER, and we know that it takes all of us to get the job done. We've won Best Places to Work™ several years in a row and offer competitive benefits like 401K/matching, a great PTO package, and because we want our teams to be healthy, we provide generous medical benefits. We also want you to be successful here. How do we do it? We put our employees and customers first, and we've got a great DNA culture here at SSI SCHAEFER—it's that simple.
We're also proud to be an equal opportunity employer, including Veterans and Individuals with Disabilities. If you are also looking for an attractive employer to work with on a long-term basis, then simply get to know us.
Position Summary
The Key Account Manager (KAM) serves as the primary customer-facing representative supporting a major strategic customer operating across two locations in Ozark, MO and Findlay, OH. This highly visible role is responsible for building long term customer relationships, identifying service and system improvement opportunities, and delivering solutions that maximize customer performance and satisfaction. The KAM acts as a trusted advisor to the customer while partnering closely with Service Operations, Engineering, and Project Management teams to develop and implement service strategies that drive customer success and business growth.
This role offers a unique opportunity to support a high-profile customer while influencing operational performance across multiple sites.
Key Responsibilities
Serve as the primary point of contact for a major customer across two facilities, building trusted relationships with site leadership and key stakeholders.Identify, develop, and close service sales opportunities including maintenance agreements, system upgrades, modernization projects, spare parts, and lifecycle management solutions.Collaborate with Engineering, Service Operations, and Project Management teams to develop and deliver solutions that improve system performance and customer value.Manage account activities, service commitments, business reviews, and escalations to ensure successful service delivery and customer satisfaction.Maintain a regular presence at both customer sites while representing the company through meetings, presentations, and strategic planning discussions.Qualifications
Bachelor's degree in Business, Engineering, Technology, or a related field preferred.2+ years of experience in technical sales, service sales, account management, customer success, or a related B2B environment.Experience with Salesforce, Microsoft Office, and CRM/business systems.Understanding of automation, logistics, material handling systems, industrial equipment, or IT systemsAbility to travel approximately 25%.What sets you apart
Strong customer relationship management, communication, presentation, and organizational skills.Customer focused mindset with strong business acumen.Proactive problem solver with a high level of ownership and accountability.Strong collaborator who can build relationships across customer and internal teams.Ability to work independently in a fast-paced, growth-oriented environment. Read LessBecome part of our success story!
A leading global solution provider for all sectors of intralogistics – that is us: SSI SCHAEFER. What we also are: A family business that invests in the expertise, passion, and talents of its employees.
As one of the largest providers, we help our customers increase the efficiency and sustainability of their storage, picking, and transport processes using innovative technologies and software. From fully automated warehouses with customized service and maintenance packages to manual and semi-automatic systems, we offer cost-effective intralogistics solutions from a single source. Moreover, we are now a leading provider of software for internal material flow.
SSI SCHAEFER: 8,600 people that work in 80 operating companies and 7 production sites worldwide and impress customers from all sectors with customized intralogistics solutions.
We're a team here at SSI SCHAEFER, and we know that it takes all of us to get the job done. We've won Best Places to Work™ several years in a row and offer competitive benefits like 401K/matching, a great PTO package, and, because we want our teams to be healthy, we provide generous medical benefits. We also want you to be successful here. How do we do it? We put our employees and customers first, and we've got a great DNA culture here at SSI SCHAEFER—it's that simple.
We're also proud to be an equal opportunity employer, including Veterans and Individuals with Disabilities. If you are also looking for an attractive employer to work with on a long-term basis, then simply get to know us.
The Controls Support Engineer provides on-site technical support for automated material handling equipment in warehouses and distribution centers, utilizing complex troubleshooting and problem-solving skills with a range of technical tools.
Essential Functions:
Program, troubleshoot, and repair the interface between Programmable Logic Controllers (PLCs) and Material Flow Systems (MFS).Program, troubleshoot, and repair sensors, scanners, visualization systems, motors, frequency inverters, and encoders.Assist in identifying the root cause of faults and production errors. Work with Onsite staff and software developers to ensure maximum system uptime.Analyzes system daily operation reports to track and identify opportunities for continued improvement.Designs test scenarios to identify system issues.Trains internal and external customers to increase system knowledge, resolve issues, and prevent issues from recurring. Updates help-desk ticketing system to track, monitor, and resolve issues. Creates documentation and training materials for system users and system service & maintenance.Participates in customer and internal meetings.Collaborate with an international team to ensure optimal system uptime and performance.Attends and participates in customer and internal meetings.Qualifications:
4-year degree in Engineering or an equivalent combination of education and experience in a similar field.1+ year of experience with PLC, .NET, or Siemens S7 PLC. Knowledge of controlled drive engineering.Familiarity with automation technology, e.g,. Conveyors, automated cranes, and packaging technology.Knowledge of bus systems, e.g., Ethernet, ASI, ProfibusExperience with AUTOCAD or E-Plan is a plus**No Sponsorship**
*** For direct hires ONLY (non-agency) ***
Become part of our success story!
A leading global solution provider for all sectors of intralogistics – that is us: SSI SCHAEFER. What we also are: A family business that invests in the expertise, passion, and talents of its employees.
As one of the largest providers, we help our customers increase the efficiency and sustainability of their storage, picking, and transport processes using innovative technologies and software. From fully automated warehouses with customized service and maintenance packages to manual and semi-automatic systems, we offer cost-effective intralogistics solutions from a single source. Moreover, we are now a leading provider of software for internal material flow.
SSI SCHAEFER: 8,600 people that work in 80 operating companies and 7 production sites worldwide and impress customers from all sectors with customized intralogistics solutions.
We're a team here at SSI SCHAEFER, and we know that it takes all of us to get the job done. We've won Best Places to Work™ several years in a row and offer competitive benefits like 401K/matching, a great PTO package, and because we want our teams to be healthy, we provide generous medical benefits. We also want you to be successful here. How do we do it? We put our employees and customers first, and we've got a great DNA culture here at SSI SCHAEFER—it's that simple.
We're also proud to be an equal opportunity employer, including Veterans and Individuals with Disabilities. If you are also looking for an attractive employer to work with on a long-term basis, then simply get to know us.
Location: Hybrid (Charlotte, NC)/Remote
Essential Functions:
Qualification Requirements:
4-year degree in Electrical Engineering or Computer Engineering or equivalent combination of education and experience in similar work.Minimum of 2-years experience with Allen-Bradley or Siemens S7 PLC’s in the intralogistics industry.2-year experience developing software using software languages specified by IEC 61131-1 standards.Minimum of 50% national and/or international travel.Spanish-speaking considered a plus.**No Sponsorship**
Read Less