Overview
Our client is seeking a Senior Business Analyst to support an Oracle Cloud HCM Payroll implementation (replacing PeopleSoft), with a strong emphasis on Payroll reporting. This role partners closely with Payroll, Compliance, and Technology teams to define reporting needs, validate outputs, and ensure solutions align to business goals through the full SDLC.
Key Responsibilities (Reporting-Focused)
Own discovery, analysis, and documentation of requirements for Oracle HCM Payroll reporting, including payroll and payroll tax reporting.Develop and refine reports using Oracle HCM reporting tools, with an emphasis on OTBI (Oracle Transactional Business Intelligence).Define report logic, data elements, filters, calculations, and reconciliation rules with Payroll and Compliance stakeholders.Create test scenarios and test scripts; execute validation cycles for reporting and payroll outcomes; log defects and verify fixes.Facilitate requirements walkthroughs, stakeholder reviews, and sign-offs to confirm shared understanding and reduce rework.Partner with Scrum Masters, Product Owners, Project Managers, and cross-platform teams to drive issue analysis and resolution.Support end-user readiness by documenting how to run and interpret reports, and by assisting with adoption activities.Provide technical guidance to peers and contribute to consistent BA practices and documentation standards.Required Skills and Experience
3-5 years of Business Analyst experience supporting technology delivery and the SDLC.Hands-on experience with Oracle HCM Payroll and Payroll reporting outputs (must-have).Strong technical aptitude: understands system behavior, integrations/dependencies, and data flow.Ability to create clear, structured BA artifacts (requirements, process flows, traceability, test scenarios/scripts, and documentation).Excellent written and verbal communication; confident facilitator who can drive requirements to clarity with minimal supervision.Self-motivated, inquisitive, and outcomes-driven; validates assumptions and uncovers facts through stakeholder engagement.Flexible, highly adaptable, and collaborative team player.Preferred
Experience in finance or banking environments.Comfort working with global, virtual teams across multiple time zones (including U.S. and India-based stakeholders).About SBS Creatix
SBS Creatix is a trusted staffing and consulting firm delivering high-quality talent to enterprise clients nationwide. We are known for our personalized approach, strong client partnerships, and commitment to placing professionals in roles where they can grow and make an impact.
Read LessSBS Creatix is seeking an HR Generalist to provide frontline HR service and support to associates across the U.S. and Canada. This role serves as the first point of contact for a broad range of HR-related matters, including benefits, compensation, performance management, policy interpretation, status changes, and separation processes.
The HR Generalist will respond to both routine and complex inquiries, exercising sound judgment in gray areas where limited guidance exists. Success in this role requires professionalism, empathy, responsiveness, and the ability to navigate a fast-paced, service-focused environment.
Key Responsibilities
Respond to phone and written HR inquiries using the firm's case management platform (ServiceNow).
Serve as first-level HR support for associates regarding:
Benefits
Compensation
Performance and conduct management
Policy interpretation
Hiring procedures
Promotion, separation, and transfer processes
Create and manage tickets within ServiceNow, ensuring timely and accurate documentation.
Escalate complex issues to appropriate HR partners when outside of scope.
Utilize de-escalation techniques when assisting associates experiencing work-related or personal challenges.
Provide professional, empathetic service while maintaining confidentiality and compliance.
Collaborate with cross-functional HR teams to ensure appropriate follow-up and resolution.
Required Skills & Experience
Minimum of two years of HR-related or relevant professional experience.
Strong written and verbal communication skills, particularly in phone-based support environments.
Demonstrated customer service or contact center experience.
Strong organizational skills, sound judgment, and problem-solving ability.
Ability to manage high volumes of inquiries while maintaining professionalism and empathy.
Ability to work effectively in a dynamic, service-focused environment.
Preferred Qualifications
Bachelor's degree preferred (Associate degree considered).
HR certifications such as PHR, SPHR, SHRM-CP/SCP preferred.
Prior HR Generalist experience.
Familiarity with case management systems such as ServiceNow or Salesforce.
Experience supporting associates in large, corporate environments.
About SBS Creatix
SBS Creatix is a trusted staffing and consulting firm delivering high-quality talent to enterprise clients nationwide. We are known for our personalized approach, strong client partnerships, and commitment to placing professionals in roles where they can grow and make an impact.
Read Less