We are seeking a full time Front Desk Agent to become a part of our team at Country Inn & Suites Woodbury Minnesota. Hotel front desk employees register and check in guests using hotel property management system. Other major responsibilities include answering phone calls and making reservations, provide excellent customer service to hotel guests, respond to guest needs, requests and complaints. Collect payments, keep record of occupied rooms and guests. Also responsible for communicating guest needs to other hotel departments (housekeeping, maintenance).
Previous hotel front desk experience is preferred but not required. We provide competitive industry pay, on the job training and opportunity for growth. The front desk candidate must be able to work a flexible hospitality industry schedule that will include weekends and at times may include some holidays and night shift.
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