The Salon Front Desk Coordinator plays a vital role in creating a welcoming and efficient environment for clients and staff alike. Operating within a small team and reporting directly to the owner, this position involves managing all front desk activities to ensure smooth daily operations during standard business hours, including weekend shifts. The coordinator is responsible for maintaining client satisfaction through excellent customer service and effective communication.
Responsibilities
Schedule and manage client appointments efficientlyGreet customers warmly and confirm their needsHandle cash transactions and payment processing accuratelyCoordinate inventory and assist with product salesManage incoming phone calls and client inquiriesMaintain accurate client records and appointment detailsResolve conflicts and address client concerns professionallyCommunicate effectively with the salon team to support daily operations
Required Qualifications
At least 1 year of experience in customer service
Preferred Qualifications
Associate degree in Business Administration or related fieldProficiency with appointment scheduling softwareExperience with Point of Sale (POS) systemsStrong communication and multitasking abilitiesEffective problem-solving and time management skillsCash handling experience\nCompany DescriptionEstablished and successful luxury salon in North Naples
Company DescriptionEstablished and successful luxury salon in North Naples Read Less