Job DescriptionJob DescriptionAbout the Role:Salon Guest Experience Coordinator (Part-Time)
Salon CoCo BOND
Shrewsbury, New Jersey
Part-Time | Approximately 20 Hours Per Week
Starting Pay: $20.00 per Hour + Retail Sales Incentives
Become the Face of One of Monmouth County’s Premier Luxury Salon & Spa Destinations
At Salon CoCo BOND, we believe luxury is found in every detail.
From the moment a guest walks through our doors until they leave feeling confident and cared for, every interaction matters. Our Guest Experience Team plays a vital role in creating the elevated hospitality our salon is known for.
We’re searching for a polished, energetic, and service-driven professional who genuinely enjoys making people feel welcome and thrives in a fast-paced, luxury environment.
If you’re passionate about hospitality, customer service, teamwork, and creating memorable experiences, we’d love to meet you.
Position Summary
As our Luxury Guest Experience Coordinator, you will serve as the first and last impression of Salon CoCo BOND.
This position is much more than answering phones. You’ll help coordinate our daily operations while delivering exceptional service, building guest relationships, supporting our beauty professionals, and ensuring every client receives a five-star experience.
Schedule
Approximately 20 hours per week
Required Availability:
✔ Every Saturday
✔ Wednesday Evenings
✔ Thursday Evenings
✔ Fridays
Applicants must be available to work this schedule.
Responsibilities
Welcome every guest with warmth, professionalism, and enthusiasmDeliver an exceptional luxury guest experience from arrival through checkoutAnswer incoming calls with confidence and professionalismSchedule appointments while maximizing booking opportunitiesCoordinate guest check-in and checkoutRecommend salon services and professional retail productsAssist guests with questions and reservationsMaintain an organized, polished reception areaSupport our stylists, spa providers, and management team throughout the dayAssist with administrative and operational tasksHelp maintain the high standards Salon CoCo BOND is known for
We’re Looking For Someone Who Is
Passionate about hospitality and customer serviceFriendly, polished, and professionalNaturally outgoing and enjoys connecting with peopleHighly organized and detail-orientedAble to multitask in a busy environmentDependable, punctual, and accountableComfortable with technology and learning new softwareA positive team player with a strong work ethicMotivated to contribute to both the guest experience and the salon’s success
Preferred Qualifications
Previous experience in a luxury salon, spa, hospitality, boutique retail, medical aesthetics, hotel, or customer service environmentPrior experience using salon management software is highly preferredMeevo software experience is a plusRetail sales experience is preferredStrong verbal communication and phone etiquetteAbility to thrive in a fast-paced, service-focused environment
Compensation & Benefits
Starting Pay: $20.00 per hour
In addition, we offer:
Retail sales incentive program that rewards outstanding performance and increases your earning potentialPerformance-based wage increasesEmployee discounts on salon, spa, and retail productsOngoing education and professional developmentOpportunities for career growth and advancementBeautiful luxury work environmentSupportive, positive, and collaborative team culture
Why You’ll Love Working Here
At Salon CoCo BOND, we believe exceptional businesses are built by exceptional people.
We invest in our team, celebrate individual growth, and foster a culture built on professionalism, kindness, teamwork, and continuous learning.
Our Guest Experience Team is respected as an essential part of our success, and every team member has the opportunity to make a meaningful impact on our guests and our salon.
If you’re looking for more than just a front desk position and want to build a career with an established luxury salon, we’d love to hear from you.
How to Apply
Please email the following to:
erin@saloncocobond.com
Include:
Your resumeA brief introduction telling us why you’d be a great fit for Salon CoCo BONDWe look forward to meeting you and welcoming the next outstanding member of our Guest Experience Team.
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