Job DescriptionJob DescriptionBenefits:
Employee discounts
Sleep Inn is seeking a dedicated and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our guests and play a crucial role in providing an exceptional experience.
Key Responsibilities:
Greet and assist guests in a friendly and professional mannerCheck-in and check-out guests efficientlyHandle reservations and inquiries via phone, email, or in-personProcess payments and maintain accurate recordsProvide information about hotel facilities and servicesAddress guest concerns and resolve issues promptlyCollaborate with other team members to ensure smooth operations
Qualifications:
Previous experience in front desk or customer service rolesFamiliarity with Choice Hotels systems is a plusStrong communication and interpersonal skillsAbility to handle multiple tasks and prioritize effectivelyAttention to detail and excellent organizational skillsFlexibility to work part-time hours, including 2nd and 3rd shifts
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