About Us
SAIL is a crew of high-performing property pros-asset optimizers and experience creators-who treat every community like a boutique hotel. We pair data-driven discipline with concierge-level service, building thriving resident communities and iron-clad owner partnerships. Our four core values guide every decision:
Give Your Personal BestOperate with Intellectual CuriosityValue RelationshipsShow Up with Enthusiasm
About the Role
We're looking for a hands-on, results-driven Business Manager to lead day-to-day operations across an assigned community or communities. You'll ensure operational excellence, hit performance goals, and deliver legendary resident experiences.
What You'll Do
Operational Leadership - Oversee day-to-day operations, budgets, occupancy goals, and collections for propertiesPeople Management - Set clear expectations with the assigned Maintenance Tech, and hold accountable to standards, drive daily and weekly meetings to stay on top of property goalsResident Experience - Be the visible face of the community, resolving resident concerns quickly and positivelyRevenue Growth - Partner with marketing and leasing to maintain high occupancy, strong renewal rates, and competitive pricing strategiesProperty Standards - Ensure properties are safe, code-compliant, and maintained to SAIL's high standardsCompliance - Uphold Fair Housing and company policies; maintain readiness for inspections and auditsLeasing - You are a leasing pro, can give tours and drive occupancy with the best! Our corporate leasing team can offer some support, but in this role, you will own occupancy at both locations. Your centralized marketing team will ensure you have ample leads and pricing is set to make it a slam dunk with your touring skills.
Why Join SAIL?
Growth Potential - SAIL is scaling quickly, creating opportunities for high-performing managers to advanceSupport + Autonomy - Enjoy strong corporate support in marketing, leasing, and accounting while owning your on-site resultsCompetitive Compensation - Base salary ($65,000+ DOQ) plus performance-based bonuses, 401(k) match, BCBS health insurance, and cell phone reimbursementCulture That Wins - Work alongside a high-performing, collaborative team that values relationships and results
What We're Looking For
3-5 years' with a strong track record in property management (multifamily preferred)Proven leadership skills with the ability to hold teams accountableStrong financial acumen-budgeting, variance analysis, and revenue managementYardi (or similar PMS) proficiencyExcellent communication and customer service skillsExperience with affordable housing compliance a plusPassion for fostering welcoming, diverse communitiesTech savvy - ability to learn new programs and embrace technology with enthusiasmSAIL Values Cultural Fit
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