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Rustman Agency
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  • Customer Service and Sales Representative  

    - West Palm Beach

    Job DescriptionJob DescriptionAbout the Role
    We are seeking a motivated and personable Customer Service and Sales Representative to join our growing team. In this role, you will support and guide clients through product education, personalized solutions, and consistent service. You’ll be a key part of the customer journey, helping people make informed decisions while building long-term relationships.This position is ideal for someone who is proactive, people-focused, and comfortable working in a fast-paced environment where every conversation matters.Responsibilities
    Communicate with customers via phone, email, and chat with professionalism and care
    Understand client needs and recommend appropriate product or service solutions
    Educate clients on offerings and identify opportunities to upsell when appropriate
    Manage follow-ups and build strong, long-term customer relationships
    Use CRM tools to track interactions, organize tasks, and maintain accurate records
    Work collaboratively with your team to share ideas and improve service strategiesQualifications
    Experience in customer service, sales, or a client-facing role is helpful but not required
    Strong verbal and written communication skills
    Ability to manage multiple interactions with clarity and professionalism
    Comfortable learning new tools and using CRM systems
    Self-motivated, organized, and adaptable
    Reliable internet connection and a quiet workspace if working remotelyWhat We Offer
    Flexible work schedule and remote opportunities
    Comprehensive training and ongoing mentorship
    Supportive team environment with a strong culture of collaboration
    Growth opportunities based on performance
    Recognition, incentives, and a role that makes a real differenceIf you are ready to turn conversations into impact and build a career where your voice matters, we encourage you to apply today.

  • Customer Service & Sales Representative  

    - Avon Park

    Job DescriptionJob DescriptionJob Description
    Are you a people-person who thrives on turning conversations into connections—and connections into sales? As a Customer Service and Sales Representative, you’ll be at the heart of our client experience. You’ll guide, support, and inspire customers while offering solutions that truly make a difference.This is not your average customer service role. We’re looking for someone who is proactive, personable, and purpose-driven. Someone who brings energy and empathy to every interaction and finds satisfaction in solving problems and creating value for others.What You’ll Do
    Be the friendly, knowledgeable voice that customers can trust through phone, email, and chat
    Provide personalized support and solutions that meet each customer's unique needs
    Educate clients on products and services while identifying opportunities for upselling based on value
    Troubleshoot issues with patience, empathy, and a solutions-first mindset
    Follow up with leads and maintain long-term customer relationships
    Collaborate with team members to improve service strategies and share client insightsWhat Makes You a Great Fit
    You genuinely enjoy helping people and making them feel heard
    You communicate clearly, calmly, and confidently
    You are excited by sales, especially when it helps people
    You’re organized, adaptable, and comfortable managing multiple conversations
    You’re self-motivated and thrive in a fast-paced, supportive environmentRequirements
    Experience in customer service or sales is helpful, but not required
    Ability to learn and use CRM systems, chat tools, and email platforms
    Strong verbal and written communication skills
    Reliable internet connection and a quiet workspace if working remotelyWhat You’ll Get
    Flexible work schedule with remote options
    Ongoing training, mentorship, and opportunities for growth
    A supportive and energetic team culture
    Performance-based recognition, incentives, and the chance to make a real impactIf you're ready to bring your personality and passion to a role where every conversation counts, we’d love to hear from you.

  • Customer Retention Sales Manager  

    - Mooresville

    Job DescriptionJob DescriptionAbout Us
    The Rustman Agency is a fast-growing brokerage focused on helping families protect their financial futures. We provide life insurance, final expense, and mortgage protection solutions with a strong emphasis on integrity, service, and long-term client relationships.Job Summary
    We are seeking a Customer Retention Sales Manager to lead our client loyalty efforts. In this role, you will manage a team focused on maintaining and growing relationships with existing clients. You will help ensure policyholders stay engaged, supported, and protected. This position is ideal for a relationship-driven leader who thrives on service, strategy, and performance.Responsibilities
    Manage a remote team dedicated to customer retention and satisfaction
    Develop and implement strategies to reduce policy cancellations
    Support existing clients through policy reviews and value-based conversations
    Identify upsell opportunities where appropriate
    Handle escalated concerns with professionalism and care
    Track team performance and provide coaching to improve results
    Work closely with sales and service teams to ensure continuity in the customer journey
    Maintain accurate records of communication and performanceWhat We Offer
    Remote work with flexible hours
    Leadership bonuses and uncapped commission potential
    Ongoing training and development
    Supportive team culture focused on impact and growth
    Clear advancement opportunities in a growing agencyRequirements
    Minimum of two years of experience in sales, customer service, or account management
    Previous leadership or management experience preferred
    Background in insurance or financial services is a plus
    Strong communication, problem-solving, and organizational skills
    Comfortable using CRM platforms and managing remote workflows
    Life and Health insurance license or willingness to obtain within 30 days

  • Junior Sales Associate  

    - Alpena

    Job DescriptionJob DescriptionAbout the Role
    We are seeking an enthusiastic and coachable Junior Sales Associate to join our growing sales team. This is an excellent opportunity for someone looking to break into a professional sales career, gain hands-on experience, and grow into a long-term role with advancement potential. No prior sales experience is required—we provide full training and ongoing support.Responsibilities
    Engage with prospective clients through phone, email, and virtual or in-person meetings
    Learn and follow a structured sales process to offer products or services that meet client needs
    Build rapport with clients, answer questions, and help guide them toward informed decisions
    Track leads, follow-ups, and performance activity using CRM tools
    Participate in team training, mentorship, and skill development sessions
    Support the sales team with lead qualification and appointment settingQualifications
    Strong communication and interpersonal skills
    Motivated, coachable, and eager to learn
    Comfortable using basic technology such as email, video, and CRM systems
    Organized and able to manage time effectively
    Prior customer service, retail, or sales experience is helpful but not requiredWhat We Offer
    Comprehensive training and one-on-one mentorship
    Flexible schedule and remote work options
    Supportive team environment and career development path
    Clear opportunities to grow into senior roles or team leadershipIf you're ready to start a rewarding sales career with real training, flexibility, and growth, apply today.

  • Customer Service and Sales Representative  

    - Katy

    Job DescriptionJob DescriptionAbout the Role
    We are seeking a motivated and personable Customer Service and Sales Representative to join our growing team. In this role, you will support and guide clients through product education, personalized solutions, and consistent service. You’ll be a key part of the customer journey, helping people make informed decisions while building long-term relationships.This position is ideal for someone who is proactive, people-focused, and comfortable working in a fast-paced environment where every conversation matters.Responsibilities
    Communicate with customers via phone, email, and chat with professionalism and care
    Understand client needs and recommend appropriate product or service solutions
    Educate clients on offerings and identify opportunities to upsell when appropriate
    Manage follow-ups and build strong, long-term customer relationships
    Use CRM tools to track interactions, organize tasks, and maintain accurate records
    Work collaboratively with your team to share ideas and improve service strategiesQualifications
    Experience in customer service, sales, or a client-facing role is helpful but not required
    Strong verbal and written communication skills
    Ability to manage multiple interactions with clarity and professionalism
    Comfortable learning new tools and using CRM systems
    Self-motivated, organized, and adaptable
    Reliable internet connection and a quiet workspace if working remotelyWhat We Offer
    Flexible work schedule and remote opportunities
    Comprehensive training and ongoing mentorship
    Supportive team environment with a strong culture of collaboration
    Growth opportunities based on performance
    Recognition, incentives, and a role that makes a real differenceIf you are ready to turn conversations into impact and build a career where your voice matters, we encourage you to apply today.

  • Customer Service & Sales Representative  

    - Kingsport

    Job DescriptionJob DescriptionJob Description
    Are you a people-person who thrives on turning conversations into connections—and connections into sales? As a Customer Service and Sales Representative, you’ll be at the heart of our client experience. You’ll guide, support, and inspire customers while offering solutions that truly make a difference.This is not your average customer service role. We’re looking for someone who is proactive, personable, and purpose-driven. Someone who brings energy and empathy to every interaction and finds satisfaction in solving problems and creating value for others.What You’ll Do
    Be the friendly, knowledgeable voice that customers can trust through phone, email, and chat
    Provide personalized support and solutions that meet each customer's unique needs
    Educate clients on products and services while identifying opportunities for upselling based on value
    Troubleshoot issues with patience, empathy, and a solutions-first mindset
    Follow up with leads and maintain long-term customer relationships
    Collaborate with team members to improve service strategies and share client insightsWhat Makes You a Great Fit
    You genuinely enjoy helping people and making them feel heard
    You communicate clearly, calmly, and confidently
    You are excited by sales, especially when it helps people
    You’re organized, adaptable, and comfortable managing multiple conversations
    You’re self-motivated and thrive in a fast-paced, supportive environmentRequirements
    Experience in customer service or sales is helpful, but not required
    Ability to learn and use CRM systems, chat tools, and email platforms
    Strong verbal and written communication skills
    Reliable internet connection and a quiet workspace if working remotelyWhat You’ll Get
    Flexible work schedule with remote options
    Ongoing training, mentorship, and opportunities for growth
    A supportive and energetic team culture
    Performance-based recognition, incentives, and the chance to make a real impactIf you're ready to bring your personality and passion to a role where every conversation counts, we’d love to hear from you.

  • Customer Retention Sales Manager  

    - Lexington

    Job DescriptionJob DescriptionAbout Us
    The Rustman Agency is a fast-growing brokerage focused on helping families protect their financial futures. We provide life insurance, final expense, and mortgage protection solutions with a strong emphasis on integrity, service, and long-term client relationships.Job Summary
    We are seeking a Customer Retention Sales Manager to lead our client loyalty efforts. In this role, you will manage a team focused on maintaining and growing relationships with existing clients. You will help ensure policyholders stay engaged, supported, and protected. This position is ideal for a relationship-driven leader who thrives on service, strategy, and performance.Responsibilities
    Manage a remote team dedicated to customer retention and satisfaction
    Develop and implement strategies to reduce policy cancellations
    Support existing clients through policy reviews and value-based conversations
    Identify upsell opportunities where appropriate
    Handle escalated concerns with professionalism and care
    Track team performance and provide coaching to improve results
    Work closely with sales and service teams to ensure continuity in the customer journey
    Maintain accurate records of communication and performanceWhat We Offer
    Remote work with flexible hours
    Leadership bonuses and uncapped commission potential
    Ongoing training and development
    Supportive team culture focused on impact and growth
    Clear advancement opportunities in a growing agencyRequirements
    Minimum of two years of experience in sales, customer service, or account management
    Previous leadership or management experience preferred
    Background in insurance or financial services is a plus
    Strong communication, problem-solving, and organizational skills
    Comfortable using CRM platforms and managing remote workflows
    Life and Health insurance license or willingness to obtain within 30 days

  • Junior Sales Associate  

    - Birmingham

    Job DescriptionJob DescriptionAbout the Role
    We are seeking an enthusiastic and coachable Junior Sales Associate to join our growing sales team. This is an excellent opportunity for someone looking to break into a professional sales career, gain hands-on experience, and grow into a long-term role with advancement potential. No prior sales experience is required—we provide full training and ongoing support.Responsibilities
    Engage with prospective clients through phone, email, and virtual or in-person meetings
    Learn and follow a structured sales process to offer products or services that meet client needs
    Build rapport with clients, answer questions, and help guide them toward informed decisions
    Track leads, follow-ups, and performance activity using CRM tools
    Participate in team training, mentorship, and skill development sessions
    Support the sales team with lead qualification and appointment settingQualifications
    Strong communication and interpersonal skills
    Motivated, coachable, and eager to learn
    Comfortable using basic technology such as email, video, and CRM systems
    Organized and able to manage time effectively
    Prior customer service, retail, or sales experience is helpful but not requiredWhat We Offer
    Comprehensive training and one-on-one mentorship
    Flexible schedule and remote work options
    Supportive team environment and career development path
    Clear opportunities to grow into senior roles or team leadershipIf you're ready to start a rewarding sales career with real training, flexibility, and growth, apply today.

  • Customer Service & Sales Representative  

    - Gadsden

    Job DescriptionJob DescriptionJob Description
    Are you a people-person who thrives on turning conversations into connections—and connections into sales? As a Customer Service and Sales Representative, you’ll be at the heart of our client experience. You’ll guide, support, and inspire customers while offering solutions that truly make a difference.This is not your average customer service role. We’re looking for someone who is proactive, personable, and purpose-driven. Someone who brings energy and empathy to every interaction and finds satisfaction in solving problems and creating value for others.What You’ll Do
    Be the friendly, knowledgeable voice that customers can trust through phone, email, and chat
    Provide personalized support and solutions that meet each customer's unique needs
    Educate clients on products and services while identifying opportunities for upselling based on value
    Troubleshoot issues with patience, empathy, and a solutions-first mindset
    Follow up with leads and maintain long-term customer relationships
    Collaborate with team members to improve service strategies and share client insightsWhat Makes You a Great Fit
    You genuinely enjoy helping people and making them feel heard
    You communicate clearly, calmly, and confidently
    You are excited by sales, especially when it helps people
    You’re organized, adaptable, and comfortable managing multiple conversations
    You’re self-motivated and thrive in a fast-paced, supportive environmentRequirements
    Experience in customer service or sales is helpful, but not required
    Ability to learn and use CRM systems, chat tools, and email platforms
    Strong verbal and written communication skills
    Reliable internet connection and a quiet workspace if working remotelyWhat You’ll Get
    Flexible work schedule with remote options
    Ongoing training, mentorship, and opportunities for growth
    A supportive and energetic team culture
    Performance-based recognition, incentives, and the chance to make a real impactIf you're ready to bring your personality and passion to a role where every conversation counts, we’d love to hear from you.

  • Customer Service & Sales Representative  

    - Bridgeport

    Job DescriptionJob DescriptionJob Description
    Are you a people-person who thrives on turning conversations into connections—and connections into sales? As a Customer Service and Sales Representative, you’ll be at the heart of our client experience. You’ll guide, support, and inspire customers while offering solutions that truly make a difference.This is not your average customer service role. We’re looking for someone who is proactive, personable, and purpose-driven. Someone who brings energy and empathy to every interaction and finds satisfaction in solving problems and creating value for others.What You’ll Do
    Be the friendly, knowledgeable voice that customers can trust through phone, email, and chat
    Provide personalized support and solutions that meet each customer's unique needs
    Educate clients on products and services while identifying opportunities for upselling based on value
    Troubleshoot issues with patience, empathy, and a solutions-first mindset
    Follow up with leads and maintain long-term customer relationships
    Collaborate with team members to improve service strategies and share client insightsWhat Makes You a Great Fit
    You genuinely enjoy helping people and making them feel heard
    You communicate clearly, calmly, and confidently
    You are excited by sales, especially when it helps people
    You’re organized, adaptable, and comfortable managing multiple conversations
    You’re self-motivated and thrive in a fast-paced, supportive environmentRequirements
    Experience in customer service or sales is helpful, but not required
    Ability to learn and use CRM systems, chat tools, and email platforms
    Strong verbal and written communication skills
    Reliable internet connection and a quiet workspace if working remotelyWhat You’ll Get
    Flexible work schedule with remote options
    Ongoing training, mentorship, and opportunities for growth
    A supportive and energetic team culture
    Performance-based recognition, incentives, and the chance to make a real impactIf you're ready to bring your personality and passion to a role where every conversation counts, we’d love to hear from you.

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany