Do you have a passion for bagels and a talent for managing front-of-house operations? Are you a natural leader with exceptional customer service skills? If you're looking for an exciting opportunity to lead a team and create memorable experiences for bagel enthusiasts, we have the perfect role for you!
Position: Hands-On Bagel Bakery Front-of-House Manager
Job Description:
As the Hands-On Bagel Bakery Front-of-House Manager, you will be the face of our bustling bakery, responsible for ensuring a seamless and delightful experience for our valued customers. Your outstanding communication skills, warm personality, and leadership abilities will be instrumental in creating a welcoming environment that keeps customers coming back for more.
Responsibilities:
Customer Service Excellence: Lead by example in delivering top-notch customer service, greeting guests, taking orders, and addressing inquiries and feedback with a smile.
Team Leadership: Supervise and inspire front-of-house staff, including servers and cashiers, fostering a positive and efficient team environment.
Order Management: Oversee order accuracy and efficiency, ensuring prompt service and minimizing wait times during peak hours.
Upselling and Promotion: Encourage upselling of bakery products and promotions to boost sales while maintaining genuine customer engagement.
Maintaining Cleanliness: Ensure the front-of-house area is clean, organized, and visually appealing at all times.
Training and Development: Conduct regular training sessions to enhance staff skills, product knowledge, and customer service abilities.
Inventory and Supplies: Collaborate with the management team to monitor inventory levels and report any necessary restocking.
Conflict Resolution: Handle customer complaints and concerns professionally, finding effective resolutions to ensure customer satisfaction.
Hygiene and Safety: Comply with health and safety regulations to maintain a safe and sanitary front-of-house environment.
Collaboration: Work closely with the bakery's management team to coordinate seamless operations between front-of-house and back-of-house.
Requirements:
Previous experience in a front-of-house management role, ideally within the food industry.Strong leadership and interpersonal skills to motivate and guide a diverse team.Exceptional customer service aptitude, with a genuine passion for creating positive experiences.Excellent communication skills to interact with customers and team members effectively.Organizational and multitasking abilities to handle a fast-paced environment.Detail-oriented with a focus on maintaining high standards of cleanliness and presentation.Flexibility to work early mornings, weekends, and holidays as required by the bakery's schedule.Benefits:
Competitive salary based on experience and performance.Opportunities for career growth and professional development.Be part of a dynamic team that is dedicated to crafting the best bagel experience for customers.Enjoy staff discounts on our delicious bagels and bakery products.Contribute to a vibrant and welcoming atmosphere that values both customers and employees.If you have a passion for bagels, exceptional leadership skills, and a knack for delivering outstanding customer service, we'd love to hear from you! To apply, please submit your resume and a brief cover letter outlining your relevant experience and why you believe you'd be a perfect fit for the Hands-On Bagel Bakery Front-of-House Manager position.
Starting pay is $22/hr with an average of another $5/hr in tips!
Read LessWe’re excited to announce the opening of a new fast casual restaurant, and we’re looking for talented individuals to join our team! Our restaurant will be serving fresh, high-quality food in a fun and fast-paced environment. We’re committed to providing an excellent customer experience, and we need enthusiastic, hardworking team members to help us achieve our goals.
All Front of House employees will know all duties. As a member of our team, you will be responsible for:
Preparing and serving high-quality food in a fast-paced environmentInteracting with customers and ensuring their satisfaction with their dining experienceMaintaining a clean and organized work areaFollowing all safety and sanitation guidelinesCollaborating with team members to ensure smooth operation of the restaurantWe are looking for individuals who have:
A positive attitude and strong work ethicExcellent communication and customer service skillsAbility to work in a fast-paced environment and multi-task effectivelyFlexibility to work various shifts, including weekends and holidaysPrior experience in the food industry is a plus, but not requiredBase pay starts at $15/hr. plus tips. We estimate that you will make $20-$25/hr. with tips. Employees get a 50% discount on meals/snacks during their shifts (excluding lobster items) and a 20% off shift discount.The restaurant will be open to the public from 11am – 9pm. Employee shifts start as early as 10am.We offer competitive wages, flexible scheduling and opportunities for growth within the company.If you are excited about being part of a new and dynamic restaurant team, please apply today…
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