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R.S. Hughes Co. Inc.
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  • Leadership Development Program Representative - Carol Stream, Chicago Market  

    R.S. Hughes Co. Inc.
    - DuPage County
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    Leadership Development Program Representative Imagine a company that r... Read More
    Leadership Development Program Representative Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism and we treat our employees like the valuable assets they are. Founded in 1954, R.S. Hughes Co., Inc. is a dynamic, North American distributor of industrial supplies. With 49 warehouse sites in the United States and Mexico, we maintain an extensive inventory of adhesives, abrasives, electrical, static control, tapes, labeling and safety products. In addition to competitive salaries and benefits, we offer an environment that asks you to make a difference. We value hard work and common sense, and we consistently reward those that exemplify these traits. If you're looking for a great team to grow with and if you are willing to embrace the challenges of being expected to be the best, we welcome you to come join the R.S. Hughes Company, Inc. team! Position Description The Leadership Development Program Representative (LDPR) is the gateway track to a rewarding professional career with R.S. Hughes. Upon hire the LDPR will embark on a nine-month development journey where they experience and learn every facet of the business and fulfill Sales/Account Management, Operations, Supply Chain, and Business Enablement functions in conjunction with the training schedule. In Sales/Account Management, the LDPR will contribute to the growth of our sales pipeline through lead generation, proactive communication, and a world-class customer experience. During the Operations rotation, the LDPR will learn and perform all the functions of a high-volume distribution and fulfilment center. LDPRs will also gain an understanding of our procurement and inventory management best practices during their time with the Supply Chain team. Business enablement training will cover topics such as Business Finance, Quality/Compliance, and HR. All phases of the development program include significant direct contact with our client base and internal partners. Upon successful completion of the development program, the LDPR may be required to relocate for their first assignment. This position is an excellent opportunity to join a growing team and have immediate impact. The R.S. Hughes sales and operations teams have an inclusive, team-oriented culture that values both collaboration and results. Making what matters work at R.S. Hughes takes the passion of every employee around the nation. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potentialand where you can help us reach ours. Key Responsibilities Required to be Successful as a Leadership Development Program Representative Guide and process customer orders and inquiries in a fast-paced environment using world-class technology. Provide internal support to assigned Sales Representatives regarding any customer requests. Utilize social selling techniques to expand network and open new sales opportunities. Know and understand the warehouse flow from customer order to customer delivery. Supports daily warehouse logistics to operate at maximum efficiency (picking, shipping, receiving). Coordinate daily functions with company and customer quality standards. Build skills needed to support other critical business functions: supply chain, finance, marketing, etc. Document your activities within a customer relationship management (CRM) database. Be responsible for prospecting new business opportunities and lead generation. Gain an understanding of our technical solutions, products offered and customer needs. Proactively communicate and move with a sense of urgency to support customer needs and internal business operations. This role is expected to adhere to all company policies and safety protocols. Other job duties as assigned. Education/Certification/Licenses Bachelors' degree or 1-3+ years of experience in Industrial Distribution, Marketing/Sales, Business or related area required. Skills That Will Make You Successful High energy, comfortable on the phone and ability to manage objections. Diligence, attention to detail, multi-tasking and prioritization are keys to success in this role. Clear written and verbal communication skills; questioning skills required. Creative problem-solving skills and ability to diagnose issues and develop solutions. Strong sense of urgency and ability to meet short deadlines. Ability to work both independently and within a team environment, with focus and high attention to detail. Drive to exceed goals and motivated by achieving measurable results. Positive, energetic, and relentless attitude for success. Builds positive, trust-based relationships. Motivated by working as a member of a high performing team. Self-starter, data and deadline-driven. Flexible to changing needs both internally within the organization and externally in partnership management. Able to present information concisely and effectively, both verbally and in writing. A genuine curiosity to learn things they are not familiar with in order to develop and grow. Proficient in Microsoft Office Suite, with an emphasis on Excel (e.g., data analysis, formulas, and reporting), as well as Word, PowerPoint, and Outlook. Comfortable using AI tools to support customers, streamline work, and continuously improve productivity. Our merit-based salary/bonus program offers exceptional growth opportunities. Target compensation range for this Exempt role is up to $65,000 This is a Full-Time position, eligible to participate in the Company's benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and 12% Employee Stock Ownership Program (ESOP). Qualifications Education Bachelors or better in Business Administration or related field. Bachelors or better in Marketing or related field. Bachelors or better in Sales or related field. Experience Strong working knowledge of Customer relationship Management (CRM) systems documenting activities, tracking leads, and managing customer data. Read Less
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  • Outside Sales Representative - San Fernando Valley  

    R.S. Hughes Co. Inc.
    - Los Angeles County
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    Outside Sales Representative - Los Angeles Pacoima Imagine a company t... Read More
    Outside Sales Representative - Los Angeles Pacoima Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism and we treat our employees like the valuable assets they are. Founded in 1954, R.S. Hughes Co., Inc. is a dynamic, North American distributor of industrial supplies. With over 50 warehouse sites in the United States and Mexico, we maintain an extensive inventory of adhesives, abrasives, electrical, static control, tapes, labeling and safety products. We are proud to represent products from leading manufacturing companies including 3M, Henkel Loctite, Momentive, Brady, Kimberly Clark, Ansell Edmont, and many others. We specialize in sales and service solutions to manufacturing companies in both OEM and MRO applications. In addition to competitive salaries and benefits, we offer an environment that asks you to make a difference. We value hard work and common sense, and we consistently reward those that exemplify these traits. If you're looking for a great team to grow with and if you are willing to embrace the challenges of being expected to be the best, we welcome you to come join the R.S. Hughes Company, Inc. team! Position Description R.S. Hughes Company, Inc. is seeking a high-performing Outside Sales Representative to drive profitable growth through consultative, value based solution selling into manufacturing and industrial environments. This role is explicitly focused on winning and expanding Direct Bill of Materials (BOM) business through technical anchor products such as adhesives, tapes, sealants, labels, abrasives, and related industrial solutions. This is not a route sales or account maintenance role. Growth, displacement of incumbents, and measurable territory expansion are core expectations. What You'll Do Drive net-new business and predictable revenue growth through core product wallet share expansion in existing accounts, new logos, and converting transactional customers into formalized partnerships within manufacturing environments Displace incumbent suppliers by articulating technical differentiation, total cost savings, and measurable ROI. Sell financial value - including soft cost savings, process efficiencies, and risk mitigation - not just product specifications. Lead with strategic programs such as VMI, vending, supply chain optimization, and inventory rationalization. Collaborate with key manufacturing partners to bring application expertise and joint value propositions to customers. Maintain strong opportunity discipline and pipeline management to ensure consistent, predictable performance. Grow your territory year-over-year in both revenue and strategic account depth. Sell core / anchor products including adhesives, tapes, sealants, labels, abrasives, and related industrial supplies Identify and penetrate Direct Bill of Materials (BOM) applications Displace incumbent suppliers through technical insight, value creation, and consultative selling Lead with, and successfully sell solutions and programs such as VMI, vending, and supply chain optimization We prioritize programs, solutions, and value-creation over individual products Consistently grow revenue year-over-year through disciplined prospecting and account expansion Build long-term customer partnerships that increase in size, complexity, and value over time Strong at applications based problem solving. What Success Looks Like Consistent year-over-year revenue growth Increasing share of wallet within core manufacturing accounts Increased penetration of Direct BOM applications Strong Vendor Collaboration Successful adoption of VMI, vending, and other programmatic solutions A book of business that is measurably larger and more strategic each year Documented cost savings and value delivered to customers Who Thrives in This Role Sales professionals who enjoy hunting, learning, and winning new business Individuals with technical curiosity or a strong desire to develop product and application expertise Sellers who take ownership of their territory and results Professionals who believe selling is about solving problems, not pushing products This Role Is Not For Order takers or route-based sales reps Candidates focused solely on maintaining an inherited book of business Reps resistant to accountability, structure, or growth expectations Individuals who prefer transactional selling over consultative engagement Qualifications 37+ years of B2B outside sales experience (industrial, manufacturing, or technical sales preferred) Proven track record of revenue growth Experience selling into production, operations, or engineering environments is a plus Comfort with longer sales cycles and consultative selling approaches Strong communication, organization, and follow-through skills Compensation Our merit-based salary/bonus program offers exceptional growth opportunities. We provide a comprehensive medical, dental, life insurance, wellness benefit, short term disability plan, paid vacation, and a 401(k) retirement savings plan. Target 1st year compensation (Base plus bonus/ commission) $90-$95K, + vehicle and phone allowances. Read Less
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  • Senior Warehouse Associate - Oakland  

    R.S. Hughes Co. Inc.
    - Alameda County
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    Senior Warehouse Associate - Oakland Imagine a company that recognizes... Read More
    Senior Warehouse Associate - Oakland Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism and we treat our employees like the valuable assets they are. Founded in 1954, R.S. Hughes Co., Inc. is a dynamic, North American distributor of industrial supplies. With multiple warehouse sites located across the United States and Mexico, we maintain an extensive inventory of adhesives, abrasives, electrical, static control, tapes, labeling and safety products. In addition to competitive salaries and benefits, we offer an environment that asks you to make a difference. We value hard work and common sense, and we consistently reward those that exemplify these traits. If you're looking for a great team to grow with and if you are willing to embrace the challenges of being expected to be the best, we welcome you to come join the R.S. Hughes Company, Inc. team! Job Summary The Senior Warehouse Associate assists Warehouse Management in supporting daily warehouse logistics to operate at maximum efficiency. This position is the 'go to' for the department and assists with training new staff on various tasks such as shipping and receiving, inventory management, and customer order fulfillment. This role is expected to adhere to all company policies and safety protocols. Core Responsibilities Order Fulfillment Manage order pulling by pulling customer orders from warehouse shelves, ensure accuracy based on the item number, serial numbers, size, quantity, etc. Pulling and loading for SupplySight. Manage Will Calls Perform checks and balances to confirm physical inventory counts match the inventory records. Perform regular count (Cycle Counts - 1st count). Receiving and Unloading Receive (physically) warehouse orders, inspect items received, match the delivery to a purchase order, log received items into warehouse management system and follow up on orders in case of delays. Promptly load and unload palletized freight; move products and supplies from receiving or storage area to shipping to other designated areas. Organize and maintain stock orders prior to shelving. Stock shelves in an efficient and organized way. Perform checks and balances to confirm physical inventory counts match the inventory records. Perform regular count (Cycle Counts - 2nd count). Handle Non-Conforming Products as per Company policies and procedures (Handle and Disposal) and in accordance with OSHA and internal protocols. Clean, stock and supply designated facility areas (Warehouse Cleaning check shelf-life for expiration and dispose inventory in accordance with health and safety standards. Ensure warehouse facility and designated work area remain clean; practice good housekeeping habits that promote a healthy, safe work environment. Safely operate motorized forklift and standard warehouse equipment; conduct daily checkpoint inspections for proper and safe operation. Shipping Manage shipment and receipt of all products, materials, and supplies via UPS, FedEx, and other freight companies. Label orders and prepare for shipping while properly handling hazardous and non-hazardous items in accordance with OSHA and internal protocols. Perform final inspection before the product is shipped out. Quality Control Promote operational excellence and identify opportunities for process improvements and cost reduction; perform quality assurance checks. Inspect products for defects and damages. Proactively involve Operations Manager to address issues, as well as inventory and supplies needs. Ensure proper Product Certifications and Safety Data Sheets are included on each order where applicable. Must be Hazmat Certified and oversee the packing and shipping of hazardous materials. Coaching make key inventory adjustments on a computer. Problem Solving. Products Inspection (Defects/Damages) Negotiating skills (courier services). Must have proficient level of mathematical skills. Data Analysis (cycle counts, freight invoices, etc.) Auditing (operations, processes, and inventory management). Warehousing System experience / data entry / knowledge. MS Excel, MS Word. Proficient Knowledge of Safety Compliance. Proper PPE Use. Certifications Read Less
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  • Credit & Collections Specialist  

    R.S. Hughes Co. Inc.
    - Dallas County
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    Credit maintains payment terms, credit limits, and credit holds in the... Read More
    Credit maintains payment terms, credit limits, and credit holds in the ERP system; analyzes outstanding amounts due; reports on excess credit exposures; tracks payments; makes bank deposits; and maintains accurate recordkeeping in accordance with financial policies and procedures. The successful Credit including but not limited to petty cash reconciliations. Demonstrate strong verbal communications skills including professional phone etiquette. Promote and encourage e-invoicing and electronic payment methods from customers. Proactively partner with Management and Sales team to resolve past due invoices and release credit holds. Provide timely responses to all email, voicemail, verbal, and written communications. Perform other job duties as assigned. Basic Qualifications HS Diploma or GED Equivalent (Required) Associate or bachelor's degree in accounting, Finance or related field (Preferred) Minimum of 2-3 years of high-volume accounting experience (Required) Skills Proficient in Microsoft Office, especially Excel and ability to use the ERP and other systems, as necessary to perform job duties Understanding of basic accounting principles and credit and collection practices Strong, clear verbal and written communication skills Ability to work under pressure, take initiative for responsibilities under company policies (facilitating consistent policy application), and meet deadlines independently Ability to multitask Highly organized Excellent attention to detail Strong Problem-solving Team Player Our merit-based hourly/bonus program offers exceptional growth opportunities. Target compensation range for this non-exempt role is up to $25.50 per hour. This is a Full-Time position, eligible to participate in the Company's benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and 12% Employee Stock Ownership Program (ESOP). Read Less
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  • Machine Operator I - Delta Rotary - $21-$23 Depending on Experience  

    R.S. Hughes Co. Inc.
    - Harris County
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    Machine Operator I Imagine a company that recognizes excellence in not... Read More
    Machine Operator I Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism and we treat our employees like the valuable assets they are. Since 1959, Saunders has been proudly serving our customers with an exceptional level of personalized customer care that just can't be beat. We specialize in providing our customers with solutions that are tailored to each of their specific needs. Thanks to our innovative and diversified manufacturing team, we can provide die-cutting, laminating, slitting, packaging, assembly, and other manufacturing solutions to our customers at highly competitive industry rates. We understand that the needs of our customers are constantly evolving. As demands from our customers grew, we knew we needed to evolve ourselves. So, we partnered with R.S. Hughes, which has enabled us to better serve each and every one of our customers. Thanks to this partnership, we can provide our customers with more options for custom-cut materials, furthering our solution finding capabilities. In addition to competitive salaries and benefits, we offer an environment that asks you to make a difference. We value hard work and common sense, and we consistently reward those that exemplify these traits. If you're looking for a great team to grow with and if you are willing to embrace the challenges of being expected to be the best, we welcome you to come join the R.S. Hughes Company, Inc. team! Position Description The Machine Operator I operates all facets of their assigned workstation to produce jobs that have the highest degree of quality and timeliness. This role may participate in the setup of their jobs and machine(s), while serving as the core operator throughout the production lifecycle of a specific job. A commitment to producing quality products, on time, while driving continuous improvement is paramount in this role. The successful candidate should have strong mechanical and communication skills and must be able to proactively resolve machine repairs/maintenance as necessary. This role is expected to adhere to all company policies and safety protocols. Job Duties such as materials to be used, locations of cutting lines, or dimensions and tolerances. Learns and becomes competent with testing and adjusting the necessary controls to regulate machine speeds and actions. Initially under supervision, installs, aligns, and locks specified punches, dies, cutting blades, or other fixtures in rams or beds of machines, using gauges, templates, feelers, shims, and hand tools. Monitors machine operation during production runs and records operational data. Measures all completed and in process work pieces to verify conformance based on established standards or specifications, using calipers, micrometers, templates, or rulers. Routinely performs quality checks on all completed work piece to certify it meets the highest quality standards; examines for defects and makes corrections as necessary (i.e., damaged edges or disfigured surfaces) Proactively learns and performs machine maintenance, upkeep, cleaning, and lubrication. Maintains acceptable productivity standards while minimizing raw material waste. Performs other job duties as assigned. Skills That Will Make You Successful Thorough understanding of mechanics and other properties of machines. Ability to determine whether machinery is working properly based on specifications for expectations such as fixtures, cutting speeds, or feed rates. Ability to follow written instructions and diagrams to complete work accurately. Strong analytical skills and attention to detail. Ability to work as part of a team in a fast-paced environment. Strong written and verbal communication. Strong math skills including fractions, percentages, and precise measurement. Ability to adjust to multiple demands, shifting work priorities and change. Good record of job performance, attendance, and punctuality. Willingness to learn. Education Read Less
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  • Customer Success Specialist I - Houston, TX Market  

    R.S. Hughes Co. Inc.
    - Harris County
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    Customer Success Specialist I - Houston, TX Market Position Descriptio... Read More
    Customer Success Specialist I - Houston, TX Market Position Description The Customer Success Specialist I (CCS1) are stewards of long-term customer relationships. These roles are not transactional order-entry positions. While order processing and system work are important, the primary purpose of this role is to help customers succeed by understanding their business, anticipating needs, introducing new products and solutions, and serving as a trusted partner who helps drive customer growth and retention. The CCS1 displays a professional image of the company and provides a comprehensive service in a high performance, customer-focused environment with respect to Customer Care procedures. CCS1 is directly tied to customer satisfaction, revenue growth, and achievement of the company's annual operating plan. This role is expected to adhere to all company policies and safety protocols. Role Summary Customer Success Specialist 1 (CCS1) is an entry-level role focused on learning the R.S. Hughes business, systems, and customer base while building foundational relationships and product knowledge. This position offers the opportunity to gain deep exposure to the business and creates pathways for both lateral and upward career growth. We take great pride in promoting from within. Key Competencies Required to be Successful as a Customer Care Specialist I Maintain professional, timely and effective communication with customers and team members. Serve as the primary point of contact and relationship steward for assigned customer accounts. Process requests through to completion: Order Entry, Order Status updates, quotes, and customer inquiries. Own the entire order lifecycle and customer experience through to resolution. Demonstrate ability in using modern technology (including AI, automation, and digital tools) to improve customer experience, speed, and accuracy. Actively identify opportunities to upsell and cross-sell core R.S. Hughes product categories and solutions. Partner closely with Field Sales, National Accounts, Operations, and Supply Chain teams. Build deep, durable customer relationships through proactive communication, knowledge of customer applications, purchasing behaviors and growth opportunities. Build knowledge toward becoming a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service. Exhibit problem solving and independent decision-making abilities. Use data, order history, and customer insights to make informed recommendations. Demonstrate ability and willingness to take on additional responsibilities. Communicate with management team on a regular basis to ensure all Key Performance Indicators (KPI) are being met. Other job duties as assigned. Education/Certification/Licenses High School Diploma or GED equivalent required, Bachelor's degree in business or related field preferred. Minimum 0-2 years of experience in a B2B customer service or phone-based support, or in Customer Service Field, Call Center. Minimum of 0-2 years' experience of data entry. Skills That Will Make You Successful Previous experience in a customer focused environment. Proficient in Microsoft applications. Ability to navigate multiple systems simultaneously. Order to invoice experience in B2B environment. Proficient communication (written and verbal) and interpersonal skills. Strong organizational, analytical, problem solving, and decision-making abilities. Proficient skills in Excel and data management. Support an inclusive and positive culture. The ability to work independently and with others in a changing environment. An effective team player with drive. Desire for continuous learning and professional growth. Experience working with an ERP system, order management software, or similar tools. Ability to work in a high-volume, fast-paced, deadline-driven environment with strong attention to detail Target Base Compensation range for this exempt role is $24- $26/ hour DOE. This is a Full-Time position, eligible to participate in the Company's benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and Employee Stock Ownership Program (ESOP). Read Less
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