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Royal Communications Consultants Inc
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  • Driver and Inventory Analyst  

    - New York
    Job DescriptionJob DescriptionIT Inventory Associate and DriverWill be... Read More
    Job DescriptionJob Description

    IT Inventory Associate and Driver

    Will be joining a team that manages all outside deliveries of IT Equipment to various enterprise sites in NYC, NJ, Brooklyn, Westchester, and Queens. A large part of the day will be spent in a Transit Van and you must have experience and be comfortable with driving a large van. Will also be responsible for receiving, documenting and stocking new equipment deliveries. Should be comfortable with MS-Excel

    Need to be technical enough to scan assets into Excel spreadsheets, update hardwareExperience driving large vans in the NYC Metro areaLifting and moving heavy equipment.Some computer knowledge.Great team to work with.

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  • On-Call IT Technicians - Jacksonville  

    - Fernandina Beach
    Job DescriptionJob DescriptionOn-Call TechniciansPart-TimeRoyal Commun... Read More
    Job DescriptionJob DescriptionOn-Call Technicians
    Part-Time
    Royal Communication Consultants, based in New Jersey, is looking for candidates for part-time (as needed) contingent work to assist with desktop support/network trouble tickets within the Jacksonville area. This work will be conducted mainly during normal business hours, but may also include nights and weekends.
    We are seeking candidates who are Level 1 or 2 Level Desktop Support techs with relevant educational credentials / technical certifications OR previous experience.

    These trouble tickets can include the following:
    Vendor Escorts
    Desktop Installs, Upgrades
    VPN, Break Fix, Help Desk/Tech Bar
    Strong Customer Service

    Decom Work
    For those interested in basic networking we also work with cabling, data centers, and layer 1 networking or de-commissioning networks, ie: rack dismantling, patch panels, switches, routers, etc. 
    Data Center
    Strong knowledge of data center applications. Must have experience in installing/decommissioning Routers, Switches, Patch Panels, and Cables and have worked in a "live wire" environment. Prefer candidates with tools, ie: gloves, cutters, console cable, fluke, flashlight, ladder, and a laptop.
    TOOLS that could be helpful:
    A ladder to support 8 ft. - 12 ft. high ceilings.
    A laptop with USB console.
    Power tools, cable cutters, crimpers, Fluke device, a ratchet set, and any other tools needed to remove the data rack.

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  • On-Call IT Technicians - Jacksonville  

    - Fernandina Beach
    Job DescriptionJob DescriptionOn-Call TechniciansPart-TimeRoyal Commun... Read More
    Job DescriptionJob DescriptionOn-Call Technicians
    Part-Time
    Royal Communication Consultants, based in New Jersey, is looking for candidates for part-time (as needed) contingent work to assist with desktop support/network trouble tickets within the Jacksonville area. This work will be conducted mainly during normal business hours, but may also include nights and weekends.
    We are seeking candidates who are Level 1 or 2 Level Desktop Support techs with relevant educational credentials / technical certifications OR previous experience.

    These trouble tickets can include the following:
    Vendor Escorts
    Desktop Installs, Upgrades
    VPN, Break Fix, Help Desk/Tech Bar
    Strong Customer Service

    Decom Work
    For those interested in basic networking we also work with cabling, data centers, and layer 1 networking or de-commissioning networks, ie: rack dismantling, patch panels, switches, routers, etc. 
    Data Center
    Strong knowledge of data center applications. Must have experience in installing/decommissioning Routers, Switches, Patch Panels, and Cables and have worked in a "live wire" environment. Prefer candidates with tools, ie: gloves, cutters, console cable, fluke, flashlight, ladder, and a laptop.
    TOOLS that could be helpful:
    A ladder to support 8 ft. - 12 ft. high ceilings.
    A laptop with USB console.
    Power tools, cable cutters, crimpers, Fluke device, a ratchet set, and any other tools needed to remove the data rack.

    36y8LkVPuW

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  • Job DescriptionJob DescriptionSeeking several Logistics Associates (va... Read More
    Job DescriptionJob DescriptionSeeking several Logistics Associates (various shifts 24X7 Monday through Friday) to work onsite in NYC at a major Medical Facility. Some experience preferred but will take someone eager and willing to learn.

    The primary function is to support supply distribution and facility operations.Will be responsible for ordering and maintaining adequate levels of all supplies, equipment, and linen.  Collaborates with administrative and clinical leadership and assists with equipment and supplies selection necessary to achieve optimum patient care in the most cost-efficient manner.Coordinates with vendors and ancillary services, i.e., Plant Operations, Facilities Management, Safety, and Environmental Services to ensure that all areas, including nurse servers, medication rooms, supply closets, examination rooms, patient rooms, treatment areas, labs, waiting rooms, conference and consultation rooms, and academic/administrative are maintained in a safe, attractive, and appropriate condition. 
    Basic knowledge of Microsoft Office Suite (Word, PowerPoint, and Excel).

    Required Education:
    HS Diploma/GED

    Preferred Education:
    Bachelor's Degree

    Supply Ordering:Takes inventory and orders supplies (if applicable) to maintain established inventory levels in all assigned supply areas per established schedule.Counts supplies in assigned supply areas, item by item, and notes quantities needed to bring items up to established inventory level; orders items via the inventory management system (e.g., Helios).Orders additional supplies (e.g., over par levels, non-routine supplies, patient charge items) as requested by the leadership team and/or clinical staff.Anticipates and avoids problems by ordering out-of-stock and depleted items as soon as possible; offers alternatives to out-of-stock items when appropriate; checks to see if another area has extra out-of-stock items.Identifies overstocked items and returns them to the appropriate party for credit; notifies the manager daily of any overstocked items.Checks daily on items “on order” using the backorder report and notifies the manager of critical items needed to ensure the most timely delivery and stocking.Identifies fast-moving items and monitors them closely.Suggests changes in par levels to best accommodate the needs of the floor staff; participates in the review of par levels with administrative and clinical leadership.Uses appropriate forms, paper or computer-based systems to request and credit items. Processes Return Authorization online forms, as appropriate.Selects the correct quantity, account number/expense code, cost center, date, and location on all orders.Identifies cost containment opportunities and makes recommendations for changes to managers.
    Supply Distribution:Delivers and stores supplies in the appropriate location and at an appropriate level/quantity per department guidelines within established time frames.Distributes items and stores them in appropriate locations according to the item; follows established priority in the delivery and storage of items; always rotates items before storing.Distributes items and patient charge items daily.Delivers and stocks medications.Stores securely all distributed FDA-approved products as per guidelines.Stocks supplies in nurse servers, medication rooms, supply closets, examination rooms, patient rooms, treatment areas, labs, waiting rooms, conference, and consultation rooms daily.
      

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  • Job DescriptionJob DescriptionSenior Analyst, Analytics Ops, Marketing... Read More
    Job DescriptionJob DescriptionSenior Analyst, Analytics Ops, Marketing and Communications

    Job Summary:
    In this role, you will help drive the operational excellence of our analytics function – partnering with stakeholders across the organization to improve how analytics work is prioritized, delivered, governed, and adopted. You will identify opportunities to enhance team effectiveness, streamline processes, improve documentation, and ensure analytics resources are aligned to the highest-impact business priorities.

    Will interface with stakeholders across all levels, and we need to feel comfortable in your ability to influence and organize others through their communication. Need someone with the skillset of technical project management with a bend towards analytics and data governance.

    Experience with web analytics and data governance required.

    Job Responsibilities:
    -Support critical reporting workstreams for organization-level and executive-level reporting, particularly related to Marketing’s impact on institutional demand.
    -Help facilitate the rollout of our organization-wide measurement framework; including the enablement of teams to document and measure projects according to our standards.
    -Monitor and report on performance for various aspects of our work; using data visualization, decks, and other forms of communication.
    -Work with Analytics, IT, and Marketing stakeholders to help build, optimize, scale, and manage our Business Intelligence ecosystem.
    -Collaborate with internal stakeholders and agency/vendor partners, ensuring your expertise and our collective Marketing Analytics perspective shines through.
    -Champion a hybrid “Service/Self-Service” analytics model within M&C – educating peers as you build solutions to help them.
    -Manage workspaces, data refresh, dataflow creation, and the ongoing improvement of our data processing efficiency; including automation, where possible -Help to improve the taxonomy, process, and technical infrastructure that supports our data work across the organization.

    Required Skills & Experience:
    -Three (3) or more years of experience working in a Marketing Analytics role.
    -A history of owning Analytics Operations processes, including project management, data governance, and process design.
    -Experience with Airtable and/or similar tools for work management and process development.
    -Experience with SQL and various downstream data applications (business intelligence, et al.). Experience with Microsoft PowerBI, Databricks, dbt, and/or Atlan.
    -The ability to understand the context of data and how it can inform business analysis.
    -Confidence in verbal and written communication, with the ability to synthesize sophisticated information and convey complex ideas in an accessible manner.
    -An intrapreneurial mindset, seeking out ways to continuously improve both what is produced and how work gets done.

    Required Education:
    Bachelor’s degree or professional equivalent.

     

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  • Manager, Web Experience Strategy  

    - New York
    Job DescriptionJob DescriptionSeeking a Manager of Web Experience Stra... Read More
    Job DescriptionJob Description

    Seeking a Manager of Web Experience Strategy to drive the development and execution of digital experiences as part of an integrated website roadmap. This role will play a critical part in shaping and implementing digital strategies that enhance engagement with key audiences and optimize the care seeker journey to improve conversion.
     

    Job Responsibilities:
    Reporting to the Associate Director, Digital Experience Strategy, you will:

    Build improved web customer experiences and user journeys by analyzing user behavior, mapping navigation patterns, and optimizing touchpoints to drive key KPIsConduct stakeholder interviews to align on business priorities and uncover insights that inform website strategy, UX improvements, and content development Define strategic business requirements for website search based on user journey insights, and recommend solutions that position search as a key driver of engagement and conversion.Perform competitive assessments to benchmark industry best practices and identify opportunities for differentiationProvide recommendations, based on qualitative and quantitative research, to enhance audience engagement, optimize user flows, and improve overall digital experienceOptimize web strategy to align with broader digital channels, integrating SEO best practices alongside paid, owned, and earned media for a seamless and discoverable customer journeyPartner with UX designers, product, and content teams to execute roadmap initiatives in alignment with broader marketing and branding objectivesManage landing page execution with content and UX/UI strategists to ensure a seamless experience that meets business needs and clearly drives users towards measurable goalsDevelop comprehensive presentations that effectively convey project strategies and secure approvalsProvide clear guidance on web best practices, digital trends, and user behavior insights to drive cohesive execution Partner with the analytics team to define measurement plans, continuously monitor performance metrics, and recommend iterative improvements for targeted KPIsRequired Skills & Experience:
    -  3-5 years in web strategy, website management, or marketing with a focus on customer journey.
    -  Hands-on experience developing digital experiences that improve user engagement and drive improved conversion rates.
    -  Proficiency in behavioral analytical tools such as Heap, Google Analytics, etc.
    -  Strong background in stakeholder engagement, competitive analysis, and research-driven strategy development.
    -  Deep understanding of data-driven decision-making, audience insights, measurement, and privacy regulations.
    -  Ability to align teams, facilitate decision-making, and drive collaboration across departments.

    Education:
    -  Bachelor’s degree in Marketing, Digital Marketing, Analytics, Business, or a related field.

     

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  • Driver and Inventory Analyst  

    - New York
    Job DescriptionJob DescriptionIT Inventory Associate and DriverWill be... Read More
    Job DescriptionJob Description

    IT Inventory Associate and Driver

    Will be joining a team that manages all outside deliveries of IT Equipment to various enterprise sites in NYC, NJ, Brooklyn, Westchester, and Queens. A large part of the day will be spent in a Transit Van and you must have experience and be comfortable with driving a large van. Will also be responsible for receiving, documenting and stocking new equipment deliveries. Should be comfortable with MS-Excel

    Need to be technical enough to scan assets into Excel spreadsheets, update hardwareExperience driving large vans in the NYC Metro areaLifting and moving heavy equipment.Some computer knowledge.Great team to work with.

    Powered by JazzHR

    gDUKooBfdr

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  • On Call Field Techs - San Antonio TX  

    - San Antonio
    Job DescriptionJob DescriptionOn-Call Part Time IT TechnicianPart Time... Read More
    Job DescriptionJob Description

    On-Call Part Time IT Technician

    Part Time - On Site - On Call

    Royal Communications Consultants, based in New York, is looking for candidates for part-time (as needed) contingent work to assist with desktop support/network trouble tickets within the San Antonio area. This work will be conducted mainly during normal business hours, but may also include nights and weekends. 

    These trouble tickets include the following:

    Vendor EscortsDesktop Installs, UpgradesVPN, Break Fix, Help Desk/Tech BarStrong Customer Service

    As mentioned, this work is on an as-needed basis and could reach up to 20+ hours a week. 

    We are open to candidates who are Level 1 or 2 Level Desktop Support techs with relevant technical education, certifications, or previus experience. 

    For those interested in basic networking, we also work with cabling, data centers, and layer 1 networking or decommissioning networks, ie: rack dismantling, patch panels, switches, routers, etc.

    If you have tools that's a big plus: Multi 10 in 1 Screwdriver, Micro Screwdriver Set, Allen Wrenches (Standard/Metric), Cutters/Scissors, Flashlight.  

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  • Job DescriptionJob DescriptionTHANK YOU FOR READING THE JOB DESCRIPTIO... Read More
    Job DescriptionJob DescriptionTHANK YOU FOR READING THE JOB DESCRIPTION CAREFULLY AND THOROUGHLY

    L1 and L2 Desktop Technicians
    Location: Wilmington, DE - ONSITE
    Shift: Monday through Friday: 8 am to 5 pm
    Initiative: Desktop Set Up for buildings
    Part-time temporary
     
    Job Description/ Responsibilities
    •    Install, configure, troubleshoot desktop and workstation equipment and software, including telephones, desktop/laptop computers Microsoft and Apple) and printers.
    •    Handle equipment installation and moves with little or no supervision.
    •    Able to identify, analyze and resolve basic troubleshooting items but defers to supervisor or Level 1 tech for more complex hardware issues.
    •    Work well under supervision.
    •    Training will be provided.
     Qualifications:
    •    Excellent communication skills.
    •    Strong troubleshooting and critical thinking skills.
    •    Positive and professional demeanor.

    SCOPE OF WORK for Level 2 Desktop Technician 
    •    Install all the equipment that has been staged by the Level 1 Team.
    •    Work will have to be documented for what equipment was successfully installed and any errors that occur, within the provided SmartSheets link.

    SCOPE OF WORK for  Level 1 Desktop Technician 
    •    Distribute and stage each desk with the necessary equipment. 
    •    Standard desk includes two monitors, VDI, camera, and peripherals.
    •    There will be additional equipment for each trader desk.
    •    Work will have to be documented within provided SmartSheets link: what equipment has been staged at what desk.

     
     
     
     
     

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  • Job DescriptionJob DescriptionIT On-Call Technician Part Time - On Sit... Read More
    Job DescriptionJob Description

    IT On-Call Technician 

    Part Time - On Site in Boston and surrounding areas

    Royal Communication Consultants, based in New York City, is looking for candidates for part-time (as needed) contingent work to assist with desktop support/network trouble tickets within the Boston area. This work will be conducted mainly during normal business hours, but may also include nights and weekends. Hours and days vary.

    These trouble tickets could include the following:

    Vendor EscortsDesktop Installs, UpgradesVPN, Break Fix, Help Desk/Tech BarStrong Customer Service

    As mentioned, this work is on an as-needed basis and could reach up to 20+ hours a week. Most tickets are paid with a four hour minimum (if the job only takes one hour, you will still be paid for four). Similarly, the employee is not required to work a set minimum of hours.

    We are open to junior level candidates as well as experienced with Level 1/2 Desktop Support. College Degree and industry certifications are always a plus. 

    For those interested in basic networking we also work with cabling, data centers, and Layer 1 networking or de-commissioning networks (ie) rack dismantling, patch panels, switches, routers, etc. is a ++ Tools needed: Multi 10 in 1 Screwdriver, Micro Screwdriver Set, Allen Wrenches (Standard/Metric), Cutters/Scissors, Flashlight.

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