We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles.
The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.
The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities
Receive emergency and non-emergency calls and record significant informationAddress problems and requests by transmitting information or providing solutionsReceive and dispatch orders for service calls.Prioritize calls according to urgency and importanceUse radio, phone or computer to send crews, vehicles or other field units to appropriate locationsMonitor the route and status of field units to coordinate and prioritize their scheduleProvide field units with information about orders, traffic, obstacles and requirementsEnter data in computer system and maintain logs and records of calls, activities and other informationRequirements
Proven experience as dispatcher or relevant positionTech-savvy with knowledge of relevant methods Fast typing with experience in data entryKnowledge of procedures and guideline for emergency situationsProficient in English (oral and written)Outstanding organizational and multitasking abilitiesActive listener with excellent communication skillsSound judgement and critical thinkingHigh school diplomaCompany DescriptionFast pace growing company that specialize in residential and commercial service plumbing and water mitigation services. We are the one stop for anyone's plumbing and water clean up needs.Company DescriptionFast pace growing company that specialize in residential and commercial service plumbing and water mitigation services. We are the one stop for anyone's plumbing and water clean up needs. Read Less We are looking for Experienced Service Plumbers to join our team!
What We Offer:
Health, Dental, Vision, and Life Insurance!401K 4% MatchingPaid Vacation First YearRegular bonus opportunitiesQualifications:
2+ years Plumbing experienceValid Drivers LicenseResponsibilities:
General Plumbing responsibilitiesSimple faucet, toilet, and water heater repair, replacement, and installationPlumbing system repair/replacements for both residential and commercial customersSales-oriented technician Fully complete work tickets utilizing our paperless ticket softwareOur plumbers are career-minded individuals who manage their time efficiently, possess outstanding troubleshooting and repair skills, and enjoy working with customers. Our plumbers are rewarded for their quality work along with a commitment to providing outstanding customer service!
At Roto-Rooter Plumbing & Water Cleanup of Delmarva, a family-owned franchise, we believe the best investment we can make is in our employees. We believe in a strong work-life balance and that family comes first. We also care about the health and welfare of our employees and their families. That is why we are proud of our extensive employee benefits portfolio.
Roto-Rooter Plumbing & Water Cleanup of Delmarva are an equal opportunity employer and all qualified plumber applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $27.00 - $35.00 per hour
Benefits:
401(k)401(k) matchingCompany-provided service vehicleCompany-provided mobile devicesDental insuranceEmployee discountsFuel cardHealth insuranceHealth savings accountLife insurancePaid time offProfessional development assistanceRetirement planTuition reimbursementVision insuranceSchedule:
8 hour shiftMonday to FridayOvertimeYear round workSupplemental Pay:
Bonus opportunitiesTipsExperience:
Plumbing: 2 years (Required)License/Certification:
Driver's License (Required)Journeyman or Master Plumber certification (Preferred)Plumbing Apprentice Card (Required)Work Location: On the road
We are looking for Experienced Service Plumbers to join our team!
What We Offer:
Health, Dental, Vision, and Life Insurance!401K 4% MatchingPaid Vacation First YearRegular bonus opportunitiesQualifications:
2+ years Plumbing experienceValid Drivers LicenseResponsibilities:
General Plumbing responsibilitiesSimple faucet, toilet, and water heater repair, replacement, and installationPlumbing system repair/replacements for both residential and commercial customersSales-oriented technician Fully complete work tickets utilizing our paperless ticket softwareOur plumbers are career-minded individuals who manage their time efficiently, possess outstanding troubleshooting and repair skills, and enjoy working with customers. Our plumbers are rewarded for their quality work along with a commitment to providing outstanding customer service!
At Roto-Rooter Plumbing & Water Cleanup of Delmarva, a family-owned franchise, we believe the best investment we can make is in our employees. We believe in a strong work-life balance and that family comes first. We also care about the health and welfare of our employees and their families. That is why we are proud of our extensive employee benefits portfolio.
Roto-Rooter Plumbing & Water Cleanup of Delmarva are an equal opportunity employer and all qualified plumber applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $27.00 - $35.00 per hour
Benefits:
401(k)401(k) matchingCompany-provided service vehicleCompany-provided mobile devicesDental insuranceEmployee discountsFuel cardHealth insuranceHealth savings accountLife insurancePaid time offProfessional development assistanceRetirement planTuition reimbursementVision insuranceSchedule:
8 hour shiftMonday to FridayOvertimeYear round workSupplemental Pay:
Bonus opportunitiesTipsExperience:
Plumbing: 2 years (Required)License/Certification:
Driver's License (Required)Journeyman or Master Plumber certification (Preferred)Plumbing Apprentice Card (Required)Work Location: On the road
We are looking for Experienced Service Plumbers to join our team!
What We Offer:
Health, Dental, Vision, and Life Insurance!401K 4% MatchingPaid Vacation First YearRegular bonus opportunitiesQualifications:
2+ years Plumbing experienceValid Drivers LicenseResponsibilities:
General Plumbing responsibilitiesSimple faucet, toilet, and water heater repair, replacement, and installationPlumbing system repair/replacements for both residential and commercial customersSales-oriented technician Fully complete work tickets utilizing our paperless ticket softwareOur plumbers are career-minded individuals who manage their time efficiently, possess outstanding troubleshooting and repair skills, and enjoy working with customers. Our plumbers are rewarded for their quality work along with a commitment to providing outstanding customer service!
At Roto-Rooter Plumbing & Water Cleanup of Delmarva, a family-owned franchise, we believe the best investment we can make is in our employees. We believe in a strong work-life balance and that family comes first. We also care about the health and welfare of our employees and their families. That is why we are proud of our extensive employee benefits portfolio.
Roto-Rooter Plumbing & Water Cleanup of Delmarva are an equal opportunity employer and all qualified plumber applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $27.00 - $35.00 per hour
Benefits:
401(k)401(k) matchingCompany-provided service vehicleCompany-provided mobile devicesDental insuranceEmployee discountsFuel cardHealth insuranceHealth savings accountLife insurancePaid time offProfessional development assistanceRetirement planTuition reimbursementVision insuranceSchedule:
8 hour shiftMonday to FridayOvertimeYear round workSupplemental Pay:
Bonus opportunitiesTipsExperience:
Plumbing: 2 years (Required)License/Certification:
Driver's License (Required)Journeyman or Master Plumber certification (Preferred)Plumbing Apprentice Card (Required)Work Location: On the road
