Overview
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Responsibilities
Patient Service Technician – Local Delivery Driver
Drive with Purpose. Deliver Care. Make a Difference.
Are you looking for a driving job that goes beyond the road? Join Rotech Healthcare Inc. as a Patient Service Technician and become a vital part of our mission to improve lives through home-based medical care. In this role, you’ll deliver and set up respiratory and durable medical equipment for patients in your local community—providing hands-on support and education that truly matters.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
Available for on-call assignments as needed (after business hours &/or weekends)Drive local routes to deliver and set up medical equipment in patients’ homes.Educate patients and caregivers on safe use and maintenance of respiratory and home medical equipment.Maintain and troubleshoot equipment to ensure proper function and patient safety.Complete delivery documentation and patient visit reports accurately and on time.Keep your assigned company vehicle clean, safe, and ready for service.Respond to urgent equipment needs and participate in on-call rotations.Ensure compliance with safety protocols and company standards.Performs other duties as assigned.Why Rotech?Local routes – be home daily while making a differenceMission-driven work – help patients live more comfortably and independentlyComprehensive training – learn how to safely deliver and support medical equipmentReady to drive with purpose? Apply today and join a team that delivers more than equipment—we deliver care.
Qualifications
Employment is contingent on
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.Drug screen (when applicable for the position)Compliance with healthcare facility credentialing process (when applicable for the position)Valid driver’s license in state of residence with a clean driving record (when applicable for the position)Required Education and/or Experience
High school diploma or GED equivalent, requiredPreferred Education and/or Experience
Experience with medical equipment, preferredOne year of related work experience, preferredMedical terminology, preferredSkills and Competencies
Accurately perform simple mathematical calculationsEffectively communicate in English; both oral and writtenInterpret a variety of communications (verbal, non-verbal, written, listening and visual)Maintain confidentiality, discretion and caution when handling sensitive informationMulti-task along with attention to detailSelf-motivation, organized, time-management and deductive problem solving skillsWork independently and as part of a teamMachines, Equipment and Technical Abilities
Email transmission and communicationInternet navigation and researchMicrosoft applications; Outlook, Word and ExcelOffice equipment; fax machine, copier, printer, phone and computer and/or tabletMechanically inclined for the repair and troubleshooting of equipmentSuccessfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargoUnderstands use of all applicable home respiratory equipment and suppliesPhysical Demands
Lift and carry office equipment at timesRequires sitting, walking, standing, talking and listeningRequires close vision to small print on computer and/or tablet and paperworkRequires lifting (minimum of 65 pounds) and transporting of patient equipmentRequires contact with patients and equipment with potential exposure to contagious pathogensRequires driving a company vehicle for the majority of the workdayRequired to comply with Rotech Respiratory Protection & N95 Mask Fit Testing PolicyMedical Evaluation and Fit Testing Compliance in a timely manner Annual Recertification Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines Read LessOverview
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Responsibilities
Customer Service Representative – Home Healthcare Intake & Insurance Verification
Job Summary
Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verification—and thrive in a fast-paced, patient-centered environment—this role offers the opportunity to make a meaningful impact every day. You’ll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
Ability to work cooperatively with others.Assist with office operations including supply monitoring, deposits, and batch reporting.Collaborate with outside agencies to resolve patient issues and ensure continuity of care.Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.Coordinate documentation and service setup for respiratory products and medical equipment.Deal politely with patients and referral sources.Maintain organized records and referral logs in compliance with JCAHO and company standards.Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).Manage several tasks at once.May be required to cover on call, drive a company vehicle and make deliveries to patient's homes.Predictable and regular attendance (arrive to work on time).Prepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.Provide technical assistance and support for walk-in and retail equipment requests.Performs other duties as assigned.Why Join Rotech?Be part of a mission-driven team improving lives through home-based care.Work in a supportive environment with opportunities for growth and advancement.Competitive compensation, benefits, and employee recognition programs.Ready to help patients get the care they need at home? Apply today and join a team that puts people first.
Qualifications
Employment is contingent on
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.Drug screen (when applicable for the position)Compliance with healthcare facility credentialing process (when applicable for the position)Valid driver’s license in state of residence with a clean driving record (when applicable for the position)Required Education and/or Experience
High school diploma or GED equivalent, requiredPreferred Education and/or Experience
One year of related work experience, preferredExperience in home healthcare, medical billing, or patient intake (preferred).Familiarity with insurance verification and reimbursement practices.Knowledge of medical terminology and durable medical equipment is a plus.Skills and Competencies
Ability to interpret and respond to various forms of communication (verbal, written, visual)Capable of working independently and collaboratively within a teamDemonstrated problem-solving, time management, and organizational skillsExcellent verbal and written communication skills in EnglishMaintain confidentiality and handle sensitive information with discretionStrong attention to detail and ability to multi-task effectivelyMachines, Equipment and Technical Abilities
Email transmission and communicationInternet navigation and researchMicrosoft applications; Outlook, Word and ExcelOffice equipment; fax machine, copier, printer, phone and computer and/or tabletPhysical Demands
Ability to lift and carry office and patient equipment (minimum 35 lbs)May be required to drive a company vehicle, make home deliveries, and participate in on-call rotationsMust be able to sit, stand, walk, talk, and listen for extended periodsRegular contact with patients and equipment may involve exposure to contagious pathogensRequires close vision for reading small print on screens and paperwork Read LessOverview
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Responsibilities
Patient Service Technician – Local Delivery Driver
Drive with Purpose. Deliver Care. Make a Difference.
Are you looking for a driving job that goes beyond the road? Join Rotech Healthcare Inc. as a Patient Service Technician and become a vital part of our mission to improve lives through home-based medical care. In this role, you’ll deliver and set up respiratory and durable medical equipment for patients in your local community—providing hands-on support and education that truly matters.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
Available for on-call assignments as needed (after business hours &/or weekends)Drive local routes to deliver and set up medical equipment in patients’ homes.Educate patients and caregivers on safe use and maintenance of respiratory and home medical equipment.Maintain and troubleshoot equipment to ensure proper function and patient safety.Complete delivery documentation and patient visit reports accurately and on time.Keep your assigned company vehicle clean, safe, and ready for service.Respond to urgent equipment needs and participate in on-call rotations.Ensure compliance with safety protocols and company standards.Performs other duties as assigned.Why Rotech?Local routes – be home daily while making a differenceMission-driven work – help patients live more comfortably and independentlyComprehensive training – learn how to safely deliver and support medical equipmentReady to drive with purpose? Apply today and join a team that delivers more than equipment—we deliver care.
Qualifications
Employment is contingent on
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.Drug screen (when applicable for the position)Compliance with healthcare facility credentialing process (when applicable for the position)Valid driver’s license in state of residence with a clean driving record (when applicable for the position)Required Education and/or Experience
High school diploma or GED equivalent, requiredPreferred Education and/or Experience
Experience with medical equipment, preferredOne year of related work experience, preferredMedical terminology, preferredSkills and Competencies
Accurately perform simple mathematical calculationsEffectively communicate in English; both oral and writtenInterpret a variety of communications (verbal, non-verbal, written, listening and visual)Maintain confidentiality, discretion and caution when handling sensitive informationMulti-task along with attention to detailSelf-motivation, organized, time-management and deductive problem solving skillsWork independently and as part of a teamMachines, Equipment and Technical Abilities
Email transmission and communicationInternet navigation and researchMicrosoft applications; Outlook, Word and ExcelOffice equipment; fax machine, copier, printer, phone and computer and/or tabletMechanically inclined for the repair and troubleshooting of equipmentSuccessfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargoUnderstands use of all applicable home respiratory equipment and suppliesPhysical Demands
Lift and carry office equipment at timesRequires sitting, walking, standing, talking and listeningRequires close vision to small print on computer and/or tablet and paperworkRequires lifting (minimum of 65 pounds) and transporting of patient equipmentRequires contact with patients and equipment with potential exposure to contagious pathogensRequires driving a company vehicle for the majority of the workdayRequired to comply with Rotech Respiratory Protection & N95 Mask Fit Testing PolicyMedical Evaluation and Fit Testing Compliance in a timely manner Annual Recertification Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines Read LessOverview
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Responsibilities
Job Title: Account ExecutiveWe’re a national provider focused on delivering essential respiratory therapies, providing wound care, and diabetes management. We need skilled, motivated Account Executives to help us grow. If you're passionate about making a meaningful difference while earning top-tier rewards, this opportunity is for you.Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
Identify, develop, and grow referral relationships within hospitals, physician clinics, and other service areas.Educate healthcare providers about Rotech's products, services, and value-based care.Own your rural territory: prospect, present, and close new accountsPartner with our local team to ensure seamless serviceReport sales activity and territory trends to management via call plannerIn person visits to referral sources within the assigned territoryAttend in person Sales AcademyPerforms other duties as assigned
What’s In It for YouUncapped Commission – High earnings potential based entirely on performanceQuarterly Bonuses – Get rewarded for exceeding goalsCompetitive Base Salary – We recognize and value your expertiseMileage Reimbursement – Support provided for rural travelCompany-provided cell phoneThis is more than a sales job—it's a chance to change lives. If you're ready to drive your future while helping patients access the care they deserve, apply today.Qualifications
Employment is contingent on
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.Drug screen (when applicable for the position)Compliance with healthcare facility credentialing process (when applicable for the position)Valid driver’s license in state of residence with a clean driving record (when applicable for the position)Required Education and/or Experience
High school diploma or GED equivalent, requiredPreferred Education and/or Experience
Four year college degree preferred or equivalent combination of education and experienceExperience in respiratory or medical sales is preferredLeadership Experience in other areas or fieldsProven Sales Performer – 2+ years in B2B or healthcare sales preferred however, new college graduates are welcome to apply. Independent & Resourceful – You thrive on autonomy and accountabilityExcellent Communicator – Ability to simplify complex topics and build trustWillingness to Travel – Position requires in-person visits throughout your assigned rural territoryCRM Experience – Familiarity with sales platforms is a plusSkills and Competencies
Motivated and self driven, with a proven history of success in salesDesire to work in an environment that rewards for top performanceStrong Team playerDemonstrated ability to build and maintain solid working relationships with internal and external customers geographically located within the assigned territoryHighly organized, strong interpersonal skillsEffectively communicate in English; both oral and writtenInterpret a variety of communications (verbal, non-verbal, written, listening and visual)Maintain confidentiality, discretion and caution when handling sensitive informationMulti-task along with attention to detailSelf-motivation, organized, time-management and deductive problem solving skillsWork independently and as part of a teamMachines, Equipment and Technical Abilities
Email transmission and communicationInternet navigation and researchMicrosoft applications; Outlook, Word and ExcelOffice equipment; fax machine, copier, printer, phone and computer and/or tabletPhysical Demands
Lift and carry office equipment at timesRequires sitting, walking, standing, talking and listeningRequires close vision to small print on computer and/or tablet and paperwork Read LessOverview
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Responsibilities
Patient Service Technician – Local Delivery Driver
Drive with Purpose. Deliver Care. Make a Difference.
Are you looking for a driving job that goes beyond the road? Join Rotech Healthcare Inc. as a Patient Service Technician and become a vital part of our mission to improve lives through home-based medical care. In this role, you’ll deliver and set up respiratory and durable medical equipment for patients in your local community—providing hands-on support and education that truly matters.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
Available for on-call assignments as needed (after business hours &/or weekends)Drive local routes to deliver and set up medical equipment in patients’ homes.Educate patients and caregivers on safe use and maintenance of respiratory and home medical equipment.Maintain and troubleshoot equipment to ensure proper function and patient safety.Complete delivery documentation and patient visit reports accurately and on time.Keep your assigned company vehicle clean, safe, and ready for service.Respond to urgent equipment needs and participate in on-call rotations.Ensure compliance with safety protocols and company standards.Performs other duties as assigned.Why Rotech?Local routes – be home daily while making a differenceMission-driven work – help patients live more comfortably and independentlyComprehensive training – learn how to safely deliver and support medical equipmentReady to drive with purpose? Apply today and join a team that delivers more than equipment—we deliver care.
Qualifications
Employment is contingent on
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.Drug screen (when applicable for the position)Compliance with healthcare facility credentialing process (when applicable for the position)Valid driver’s license in state of residence with a clean driving record (when applicable for the position)Required Education and/or Experience
High school diploma or GED equivalent, requiredPreferred Education and/or Experience
Experience with medical equipment, preferredOne year of related work experience, preferredMedical terminology, preferredSkills and Competencies
Accurately perform simple mathematical calculationsEffectively communicate in English; both oral and writtenInterpret a variety of communications (verbal, non-verbal, written, listening and visual)Maintain confidentiality, discretion and caution when handling sensitive informationMulti-task along with attention to detailSelf-motivation, organized, time-management and deductive problem solving skillsWork independently and as part of a teamMachines, Equipment and Technical Abilities
Email transmission and communicationInternet navigation and researchMicrosoft applications; Outlook, Word and ExcelOffice equipment; fax machine, copier, printer, phone and computer and/or tabletMechanically inclined for the repair and troubleshooting of equipmentSuccessfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargoUnderstands use of all applicable home respiratory equipment and suppliesPhysical Demands
Lift and carry office equipment at timesRequires sitting, walking, standing, talking and listeningRequires close vision to small print on computer and/or tablet and paperworkRequires lifting (minimum of 65 pounds) and transporting of patient equipmentRequires contact with patients and equipment with potential exposure to contagious pathogensRequires driving a company vehicle for the majority of the workdayRequired to comply with Rotech Respiratory Protection & N95 Mask Fit Testing PolicyMedical Evaluation and Fit Testing Compliance in a timely manner Annual Recertification Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines Read LessOverview
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Responsibilities
Patient Account Collector – Healthcare Collections
Support Patients. Ensure Payment. Strengthen Care.
Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Patient Account Collector to join our team. If you have experience in healthcare collections, medical billing, or patient account services, this is your opportunity to make a meaningful impact while ensuring financial integrity and patient satisfaction. In this role, you’ll manage a portfolio of patient accounts, working to resolve outstanding balances while maintaining compliance with the Fair Debt Collection Practices Act (FDCPA) and healthcare regulations such as HIPAA.
Hybrid (3 Days in the office and 2 Days work from home)Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
Contact patients to discuss outstanding balances and arrange payment plans based on financial circumstances.Perform insurance follow-up and skip tracing for unreachable accounts.Document all collection efforts and account updates accurately in the system.Ensure compliance with FDCPA, HIPAA, and internal policies during all communications.Collect and post payments, and escalate unresolved accounts to collections or legal when necessary.Serve as a patient advocate by helping resolve billing questions and concerns with professionalism and empathy.Maintain confidentiality and security of all patient and company information.Perform other duties as assigned.Why Join Rotech?Be part of a mission-driven team improving lives through home-based careWork in a supportive environment with opportunities for growthReady to help patients and protect revenue? Apply today and join a team that values both care and compliance.
Qualifications
Employment is contingent on
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.Drug screen (when applicable for the position)Compliance with healthcare facility credentialing process (when applicable for the position)Valid driver’s license in state of residence with a clean driving record (when applicable for the position)Required Education and/or Experience
High school diploma or GED equivalent, requiredPreferred Education and/or Experience
Background in the medical field with experience in administrative record management, preferredExperience working with medical equipment, preferredFamiliarity with medical billing processes and reimbursement procedures, preferredKnowledge of medical terminology, preferredMinimum of one year of related work experience, preferredSkills and Competencies
Ability to interpret various forms of communication, including verbal, non-verbal, written, and visualAbility to perform basic mathematical calculations accuratelyCapable of working independently as well as collaboratively within a teamDemonstrated ability to maintain confidentiality and exercise discretion when handling sensitive informationSelf-motivated, organized, and able to manage time and solve problems using deductive reasoningStrong attention to detail with the ability to multi-task effectivelyStrong English communication skills, both written and verbalMachines, Equipment and Technical Abilities
Ability to navigate the internet and conduct online researchAbility to operate standard office equipment, including fax machines, copiers, printers, phones, and computers/tabletsProficiency with email communication platformsWorking knowledge of Microsoft Outlook, Word, and ExcelPhysical Demands
Ability to lift and carry office equipment when neededAbility to read small print on screens and documents, requiring close visionAbility to sit, stand, walk, talk, and listen for extended periods Read LessOverview
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Responsibilities
Customer Service Representative – Home Healthcare Intake & Insurance Verification
Job Summary
Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verification—and thrive in a fast-paced, patient-centered environment—this role offers the opportunity to make a meaningful impact every day. You’ll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
Ability to work cooperatively with others.Assist with office operations including supply monitoring, deposits, and batch reporting.Collaborate with outside agencies to resolve patient issues and ensure continuity of care.Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.Coordinate documentation and service setup for respiratory products and medical equipment.Deal politely with patients and referral sources.Maintain organized records and referral logs in compliance with JCAHO and company standards.Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).Manage several tasks at once.May be required to cover on call, drive a company vehicle and make deliveries to patient's homes.Predictable and regular attendance (arrive to work on time).Prepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.Provide technical assistance and support for walk-in and retail equipment requests.Performs other duties as assigned.Why Join Rotech?Be part of a mission-driven team improving lives through home-based care.Work in a supportive environment with opportunities for growth and advancement.Competitive compensation, benefits, and employee recognition programs.Ready to help patients get the care they need at home? Apply today and join a team that puts people first.
Qualifications
Employment is contingent on
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.Drug screen (when applicable for the position)Compliance with healthcare facility credentialing process (when applicable for the position)Valid driver’s license in state of residence with a clean driving record (when applicable for the position)Required Education and/or Experience
High school diploma or GED equivalent, requiredPreferred Education and/or Experience
One year of related work experience, preferredExperience in home healthcare, medical billing, or patient intake (preferred).Familiarity with insurance verification and reimbursement practices.Knowledge of medical terminology and durable medical equipment is a plus.Skills and Competencies
Ability to interpret and respond to various forms of communication (verbal, written, visual)Capable of working independently and collaboratively within a teamDemonstrated problem-solving, time management, and organizational skillsExcellent verbal and written communication skills in EnglishMaintain confidentiality and handle sensitive information with discretionStrong attention to detail and ability to multi-task effectivelyMachines, Equipment and Technical Abilities
Email transmission and communicationInternet navigation and researchMicrosoft applications; Outlook, Word and ExcelOffice equipment; fax machine, copier, printer, phone and computer and/or tabletPhysical Demands
Ability to lift and carry office and patient equipment (minimum 35 lbs)May be required to drive a company vehicle, make home deliveries, and participate in on-call rotationsMust be able to sit, stand, walk, talk, and listen for extended periodsRegular contact with patients and equipment may involve exposure to contagious pathogensRequires close vision for reading small print on screens and paperwork Read LessOverview
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Responsibilities
Job Title: Account ExecutiveWe’re a national provider focused on delivering essential respiratory therapies, providing wound care, and diabetes management. We need skilled, motivated Account Executives to help us grow. If you're passionate about making a meaningful difference while earning top-tier rewards, this opportunity is for you. At this location, this position offers Entry-Level Sales candidates with little to no experience a base salary of $45k/year plus uncapped commission. Experienced Sales candidates with established contacts and referrals in the market may earn up to $50k/year base salary plus uncapped commission, depending on related experience.Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
Identify, develop, and grow referral relationships within hospitals, physician clinics, and other service areas.Educate healthcare providers about Rotech's products, services, and value-based care.Own your rural territory: prospect, present, and close new accountsPartner with our local team to ensure seamless serviceReport sales activity and territory trends to management via call plannerIn person visits to referral sources within the assigned territoryAttend in person Sales AcademyPerforms other duties as assigned
What’s In It for YouUncapped Commission – High earnings potential based entirely on performanceQuarterly Bonuses – Get rewarded for exceeding goalsCompetitive Base Salary – We recognize and value your expertiseMileage Reimbursement – Support provided for rural travelCompany-provided cell phoneThis is more than a sales job—it's a chance to change lives. If you're ready to drive your future while helping patients access the care they deserve, apply today.Qualifications
Employment is contingent on
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.Drug screen (when applicable for the position)Compliance with healthcare facility credentialing process (when applicable for the position)Valid driver’s license in state of residence with a clean driving record (when applicable for the position)Required Education and/or Experience
High school diploma or GED equivalent, requiredPreferred Education and/or Experience
Four year college degree preferred or equivalent combination of education and experienceExperience in respiratory or medical sales is preferredLeadership Experience in other areas or fieldsProven Sales Performer – 2+ years in B2B or healthcare sales preferred however, new college graduates are welcome to apply. Independent & Resourceful – You thrive on autonomy and accountabilityExcellent Communicator – Ability to simplify complex topics and build trustWillingness to Travel – Position requires in-person visits throughout your assigned rural territoryCRM Experience – Familiarity with sales platforms is a plusSkills and Competencies
Motivated and self driven, with a proven history of success in salesDesire to work in an environment that rewards for top performanceStrong Team playerDemonstrated ability to build and maintain solid working relationships with internal and external customers geographically located within the assigned territoryHighly organized, strong interpersonal skillsEffectively communicate in English; both oral and writtenInterpret a variety of communications (verbal, non-verbal, written, listening and visual)Maintain confidentiality, discretion and caution when handling sensitive informationMulti-task along with attention to detailSelf-motivation, organized, time-management and deductive problem solving skillsWork independently and as part of a teamMachines, Equipment and Technical Abilities
Email transmission and communicationInternet navigation and researchMicrosoft applications; Outlook, Word and ExcelOffice equipment; fax machine, copier, printer, phone and computer and/or tabletPhysical Demands
Lift and carry office equipment at timesRequires sitting, walking, standing, talking and listeningRequires close vision to small print on computer and/or tablet and paperwork Read LessOverview
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Responsibilities
Customer Service Representative – Home Healthcare Intake & Insurance Verification
Job Summary
Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verification—and thrive in a fast-paced, patient-centered environment—this role offers the opportunity to make a meaningful impact every day. You’ll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
Ability to work cooperatively with others.Assist with office operations including supply monitoring, deposits, and batch reporting.Collaborate with outside agencies to resolve patient issues and ensure continuity of care.Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.Coordinate documentation and service setup for respiratory products and medical equipment.Deal politely with patients and referral sources.Maintain organized records and referral logs in compliance with JCAHO and company standards.Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).Manage several tasks at once.May be required to cover on call, drive a company vehicle and make deliveries to patient's homes.Predictable and regular attendance (arrive to work on time).Prepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.Provide technical assistance and support for walk-in and retail equipment requests.Performs other duties as assigned.Why Join Rotech?Be part of a mission-driven team improving lives through home-based care.Work in a supportive environment with opportunities for growth and advancement.Competitive compensation, benefits, and employee recognition programs.Ready to help patients get the care they need at home? Apply today and join a team that puts people first.
Qualifications
Employment is contingent on
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.Drug screen (when applicable for the position)Compliance with healthcare facility credentialing process (when applicable for the position)Valid driver’s license in state of residence with a clean driving record (when applicable for the position)Required Education and/or Experience
High school diploma or GED equivalent, requiredPreferred Education and/or Experience
One year of related work experience, preferredExperience in home healthcare, medical billing, or patient intake (preferred).Familiarity with insurance verification and reimbursement practices.Knowledge of medical terminology and durable medical equipment is a plus.Skills and Competencies
Ability to interpret and respond to various forms of communication (verbal, written, visual)Capable of working independently and collaboratively within a teamDemonstrated problem-solving, time management, and organizational skillsExcellent verbal and written communication skills in EnglishMaintain confidentiality and handle sensitive information with discretionStrong attention to detail and ability to multi-task effectivelyMachines, Equipment and Technical Abilities
Email transmission and communicationInternet navigation and researchMicrosoft applications; Outlook, Word and ExcelOffice equipment; fax machine, copier, printer, phone and computer and/or tabletPhysical Demands
Ability to lift and carry office and patient equipment (minimum 35 lbs)May be required to drive a company vehicle, make home deliveries, and participate in on-call rotationsMust be able to sit, stand, walk, talk, and listen for extended periodsRegular contact with patients and equipment may involve exposure to contagious pathogensRequires close vision for reading small print on screens and paperwork Read LessOverview
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Responsibilities
Patient Service Technician – Local Delivery Driver
Drive with Purpose. Deliver Care. Make a Difference.
Are you looking for a driving job that goes beyond the road? Join Rotech Healthcare Inc. as a Patient Service Technician and become a vital part of our mission to improve lives through home-based medical care. In this role, you’ll deliver and set up respiratory and durable medical equipment for patients in your local community—providing hands-on support and education that truly matters.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
Available for on-call assignments as needed (after business hours &/or weekends)Drive local routes to deliver and set up medical equipment in patients’ homes.Educate patients and caregivers on safe use and maintenance of respiratory and home medical equipment.Maintain and troubleshoot equipment to ensure proper function and patient safety.Complete delivery documentation and patient visit reports accurately and on time.Keep your assigned company vehicle clean, safe, and ready for service.Respond to urgent equipment needs and participate in on-call rotations.Ensure compliance with safety protocols and company standards.Performs other duties as assigned.Why Rotech?Local routes – be home daily while making a differenceMission-driven work – help patients live more comfortably and independentlyComprehensive training – learn how to safely deliver and support medical equipmentReady to drive with purpose? Apply today and join a team that delivers more than equipment—we deliver care.
Qualifications
Employment is contingent on
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.Drug screen (when applicable for the position)Compliance with healthcare facility credentialing process (when applicable for the position)Valid driver’s license in state of residence with a clean driving record (when applicable for the position)Required Education and/or Experience
High school diploma or GED equivalent, requiredPreferred Education and/or Experience
Experience with medical equipment, preferredOne year of related work experience, preferredMedical terminology, preferredSkills and Competencies
Accurately perform simple mathematical calculationsEffectively communicate in English; both oral and writtenInterpret a variety of communications (verbal, non-verbal, written, listening and visual)Maintain confidentiality, discretion and caution when handling sensitive informationMulti-task along with attention to detailSelf-motivation, organized, time-management and deductive problem solving skillsWork independently and as part of a teamMachines, Equipment and Technical Abilities
Email transmission and communicationInternet navigation and researchMicrosoft applications; Outlook, Word and ExcelOffice equipment; fax machine, copier, printer, phone and computer and/or tabletMechanically inclined for the repair and troubleshooting of equipmentSuccessfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargoUnderstands use of all applicable home respiratory equipment and suppliesPhysical Demands
Lift and carry office equipment at timesRequires sitting, walking, standing, talking and listeningRequires close vision to small print on computer and/or tablet and paperworkRequires lifting (minimum of 65 pounds) and transporting of patient equipmentRequires contact with patients and equipment with potential exposure to contagious pathogensRequires driving a company vehicle for the majority of the workdayRequired to comply with Rotech Respiratory Protection & N95 Mask Fit Testing PolicyMedical Evaluation and Fit Testing Compliance in a timely manner Annual Recertification Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines Read Less