Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources.
Read LessRocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources.
Read LessThe Position
Under daily supervision, and with clear structures and protocols in place, the Senior IT Support Technician will perform routine day-to-day support for technologies such as MacBooks, iPads, Chromebooks, TVs, and printers. This role requires in-depth knowledge of troubleshooting computers, printers, and networks. This role will provide candidates with the opportunity to continue growing their technical knowledge and skills, while also contributing to the success of Rocketship students.
This is an on-site position with an expectation that this person will spend 8 hours a day on school sites within their assigned portfolio.
Compensation: $28.00 - $32.50/hour
ResponsibilitiesIT Ticket Monitoring and Resolution
Serve as the primary initial point person for technology issues at 2-4 assigned schools and possibly also for Network Support Team staff. This typically includes ~150-200 staff members. May provide support for additional sites and staff members as assigned.Provide timely response to tickets (i.e. within 1 day of submission, and follow up every 3 business days), escalating to other members of the technology solutions team as needed.Monitor Jira regularly to address and resolve reported technical incidents; document and update all helpdesk tickets within the Jira service management systemTroubleshoot reported issues with Windows devices, Macbook, Chromebooks, iPads, TVs, printers, and other technologyComplete in- depth network troubleshooting in partnership with the network administratorRoutine Prevention & Monitoring
Perform initial assessment, diagnosis, and repair of staff devices, including Chromebooks, laptops, iPads, and other IT equipment.Conduct technical assessments of all incoming Insprioz devices.Complete the technical “to do” checklist during each onsite visit, including routine technical and maintenance tasks; maintain accurate and up-to-date tracking of all laptop assets while on-site.Update and patch computers as neededBack up data as requestedRegularly test and document wireless signal in the building, resolving identified wireless issues or escalating complex problems to the Network team.Document wireless access point placements in your schoolsPerform other preventative and monitoring work as neededMonthly System Checks:Communication & Customer Service
Coordinate with the Business Operations Manager (BOM) or equivalent staff upon arrival and departure at each campusSubmit a daily findings report via email to the Business Operations Manager before leaving the site; prompt the BOM to check the Technology Dashboard for updates.Proactively communicate any pending technology issues with the BOM or equivalent staff.Deliver superior customer service and build relationships with your schools and all others supportedParticipate in regular check-ins with manager and other teammates as required, receiving close guidance and direction on the various aspects of the jobUse allocated time to learn and build your technical knowledge and skills through both in-person and online technical professional development trainingsOther Duties As Assigned
Participate in “stretch projects” to grow your knowledge and skills on topics such as single sign-on system deployment or cybersecurity workAssist the IT Associates or management with specific tasks related to testing the network and replacing network hardware equipment when neededCollaborate with the Technology Solutions team to support specific tasks involved in tech initiatives across the network as neededSupport on non-technical projects as neededQualificationsTechnical Qualifications
At least 15 months of full time and verifiable hands-on technical support experience and has shown a track record of successfully supporting over 1000+ devices dailyHas experience configuring from scratch a critical technology system (including Google Workspace, content filtering, asset management, telecommunications, etc) for a large organization (1000+ employees)Has direct hands-on experience installing multiple enterprise network equipment, including firewalls, switches, wireless access points, backup batteries, and environmental monitoring from the ground up with little or no supervisionCan independently troubleshoot and successfully resolve all basic and common moderate technical issues without any additional support or guidanceOther Qualifications
Deep commitment to Rocketship’s mission, and desire to have an impact in an innovative and high-performing organization. Passion for unleashing potential in all students is a core part of our culture, and a critical value of successful “Rocketeers” across all roles!Commitment to being a team player, willing to ask for (and provide!) helpWillingness to “roll up your sleeves” and get work done on school sitesEnthusiasm for working in a fast-paced, dynamic, and ever-changing environment -- with the ability to navigate occasional ambiguityProblem-solving mindsetWillingness and excitement to learn and grow, both in your technical skills and more broadly. Willingness to both accept and give critical feedback.Strong listening skills, and enjoyment of collaboration with teammates with diverse opinions and backgroundsWillingness to help improve the team, our systems, and our processesAbility to travel to your assigned schools in your region, and occasionally to other regionsAbility to communicate effectively in person, via videoconference, and via emailCompensation:Commensurate with qualifications and experience, plus excellent health and wellness benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.The Senior IT Technician is a full time non-exempt role that is paid at an hourly rate. Non-exempt roles are eligible for overtime when the time is pre-approved by their manager.
Compensation rate is commensurate with qualifications and experience. Role is eligible for benefits after 90 days, including excellent health and welfare benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high. Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources. Read LessRocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources.
Read LessStrategic Leadership and Team Management (35%)
Lead and develop Family Recruitment staff.Set regional recruitment and engagement goals aligned with enrollment targets.Monitor performance through data and accountability systems.Partner with leaders to identify enrollment opportunities and challenges.Family Recruitment Strategy and Community Partnerships (30%)Develop recruitment strategies to meet enrollment goals.Build partnerships with community organizations and local leaders.Oversee recruitment events, school tours, and outreach efforts.Collaborate with Marketing and Communications on family outreach.Family Engagement and School Partnership (20%)Support regional family engagement initiatives.Develop tools and best practices for schools.Coordinate family events and leadership opportunities.Partner with school leaders to improve family participation and retention.Data Management and Enrollment Operations (15%)Oversee family facing recruitment and enrollment data systems to ensure accuracy, consistency, and compliance.Analyze recruitment, enrollment, retention, and engagement data to inform strategy and decision making.Ensure lottery and enrollment data integrity in partnership with network enrollment teams.Create and maintain dashboards, reports, and forecasts related to recruitment and family engagement performance.Utilize data to identify enrollment risks and develop proactive solutions.QualificationsRequired QualificationsCommitment to Rocketship’s mission and educational equity.Bachelor’s degree required; master’s preferred.5–7 years of experience in recruitment, enrollment, family engagement, or related fields.3+ years of people management experience.Strong leadership, project management, and communication skills.Experience building community partnerships and using data to drive results.Preferred QualificationsExperience in K–12 education, charter schools, or nonprofits.Spanish bilingual skills preferred.Experience with enrollment systems, CRM platforms, or family engagement tools.Work Location: The role requires travel around the Nashville and Antioch areasRocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources.
Read LessRocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources.
Read LessRocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources.
Read LessRocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources.
Read LessThe Position
Tutors work closely with a team of teachers to support the academic growth and developmental needs of all students. This role is responsible for leading and managing a homeroom classroom while students engage in collaborative, age-appropriate centers, developmental play, and online learning aligned to individualized student data goals. Tutors also provide targeted small-group instruction and intervention support to help bridge learning gaps and reinforce key academic skills.
This position is well suited for individuals who aspire to become classroom teachers and are looking for a more supportive, steady on-ramp into leading a classroom environment. Tutors gain valuable experience in whole-group instruction, classroom leadership, student engagement, and academic intervention while working within a highly collaborative school setting.
Candidates should feel comfortable working in an active, consistently engaging classroom environment where multiple learning activities may take place simultaneously. Strong whole-group classroom management skills, the ability to maintain student engagement, and confidence directing students in both independent and collaborative learning are critical to success in this role.
Locations:
Rocketship Dream Community Prep - 5450 Mt View Rd. Antioch, TN 37013
Rocketship Nashville Northeast - 2526 Dickerson Pike. Nashville, TN 37207
Essential Functions:Motivate students to participate in learning activities; create a positive student culture around centers, developmental play and small group tutoring; maintain high behavioral expectations for all students
Ensure that students have access to a joyful but productive learning environment by enforcing all campus safety rules and behavior expectations
Actively guide students in collaborative centers through observation and group discussion
Tutor small groups of students on literacy and/or math skills; use Rocketship-adopted curricula to deliver lessons which align to students' Individualized Learning Plans
Conduct monthly progress monitoring assessments of progress for students participating in intervention; communicate progress monitoring results to families and classroom teachers; work with grade level teams to interpret progress monitoring data and use it to make intervention decisions for students
Communicate and collaborate with the teachers at their grade level, and school administrators; participate actively in staff development opportunities as a member of the Rocketship team
Maintain all Learning Lab materials including centers, computer equipment and accessories
Qualifications:Commitment to Rocketship's mission, vision, and goals
Passion for working with children; ability to motivate and support children in reaching high levels of academic success
Previous experience managing and/or teaching groups of elementary-age students is strongly preferred
Excellent communication and interpersonal skills, with ability to engage and work closely with a wide range of staff members
Basic computer skills including troubleshooting and an ability to communicate about technical difficulties
Ability to efficiently interpret, manage, and utilize multiple sets of data in order to best support students' progress
Ability to learn laws, rules, practices and procedures related to public education and specific to Rocketship Education
Fluency in English
Flexibility and a willingness to learn
Interest in becoming a credentialed teacher is a plus, but not required.
Bachelor's Degree is a plus, but not required
Based on Education and Experience. Does not include pay during the Summer Break period ranging from May 22 - July 16. Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high. Compensation:Commensurate with qualifications and experience.Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources.
Read LessRocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources.
Read Less