Job DescriptionJob Description _________________________________________________________________________________ OPERATIONS MANAGER OUR MISSION: Our mission is to inspire and empower all young people to take control of their future. OUR VISION: We envision a world where everyone has access to an equitable path to success. PROGRAM DESIGN: RTS facilitates a variety of youth programs including after-school, summer camps, retreats, conferences, and summer employment opportunities reaching thousands of young people throughout NYC each year. RTS emphasizes the youth development practice of the Circle of Courage in all our programs; creating an environment of Belonging, where young people can build their Independence, find, and develop their Mastery skill, and practice Generosity in their communities. At the core of our programs are staff training strategies that enable our young professionals to develop extraordinarily meaningful relationships with the young people in their care who we call Our Future Leaders because that is what they all are. PRIMARY FUNCTION: The Operations Manager at RTS has a pivotal role in overseeing the organization’s day-to-day operational activities. This individual will drive the efficiency and effectiveness of our operations, ensuring that systems and processes are optimized to support our mission. Reporting directly to the Chief Administrative Officer (CAO), the Operations Manager will work closely with multiple departments and collaborate with the Executive Assistant & Office Manager to maintain a well-run headquarters, facilitate company-wide initiatives, and ensure seamless execution of operational goals. ORGANIZATIONAL ROLE: Supervisor: Chief Administrative Officer (CAO) Department: Operations Hours: Full-time, Monday – Friday Salary: $70,000-$78,000 RESPONSIBILITIES: Operational Leadership: Lead and manage the daily operations of the RTS headquarters, ensuring a structured, organized, and efficient environment that supports the organization’s activities. Partner with the Executive Assistant & Office Manager to oversee office functions and vendor relationships, including the management of equipment (copiers, printers), facilities (cleaning services, building security), and contractors. Develop, implement, and continuously improve operational processes and policies that increase overall efficiency, reduce operational costs, and streamline administrative functions. Project & Event Management: Identify, plan, and execute operational projects that align with organizational objectives. Regularly audit systems and procedures to enhance office functionality and service delivery. Play an integral role in launching new programs, such as the Wellness Hub Expansion, and facilitating company-wide events like the Fall Toasting, Spring Benefit, Holiday Drives, Youth Leadership Summit, ensuring all operational coordination are managed effectively. Coordinate staff training programs, including onboarding processes and technology training, to equip employees with the skills and resources they need for success. Facilities & Vendor Management: Serve as the primary liaison between RTS and external vendors to ensure the optimal performance of office equipment, IT systems, and communication tools. Oversee the management of office supplies, inventory, and procurement processes, ensuring that all resources are available and properly maintained. Collaborate with the Executive Assistant & Office Manager to support all headquarters departments in meeting their operational needs. Quarterly inspections of all company-operated spaces including the Boston Secor Community Center, Annex, and HQ Office to ensure they are safe, functional, and meet operational standards. Annual assessments and inspections of all RTS school-based centers to ensure compliance with safety regulations, operational efficiency, and proper maintenance of facilities. Contract & Compliance Management: Assist the CAO with managing the organization’s contracts with subcontractors and school partners, ensuring that all agreements are properly executed and stored in compliance with RTS policies. Work closely with the program department and CAO to manage incident reports, contract renewals, compliance issues, and documentation processes. Employee Onboarding & Technology Support: Oversee the onboarding process for new employees, ensuring that all systems, technology, and equipment are in place for a smooth transition. Lead efforts to maintain cybersecurity, data privacy, and IT governance policies to safeguard the organization’s information and systems. Coordinate with the IT team to assign and manage technology resources, ensuring that all tools are functional and meet the needs of staff. Intranet & SharePoint Management: Lead the ongoing development and management of RTS’s intranet on SharePoint, ensuring that it effectively supports collaboration and communication among staff, board members, and the associate board. Partner with the IT and Communications teams to keep the intranet updated, user-friendly, and accessible to all team members. Financial Oversight: Work closely with the Finance Department to monitor operational expenses, ensuring that spending aligns with the organization’s budget and that resources are used effectively. Conduct regular financial audits to prevent duplication of expenses and ensure responsible stewardship of the organization’s funds. Team Collaboration & Support: Collaborate across departments to enhance communication, develop administrative policies, and standardize procedures. Train staff in the use of standardized software, offer ongoing support, and provide recommendations for process improvements to increase operational efficiency. Act as a key resource for continuous improvement initiatives, supporting the overall mission and growth of RTS. ATTRIBUTES: Deep understanding of the philanthropic and charitable sectors. Proactive problem-solver with a strategic mindset and strong attention to detail. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communicator with a focus on collaboration and relationship-building. Commitment to confidentiality and the ability to work flexible hours, including evenings and weekends, as necessary. QUALIFICATIONS: Bachelor's degree in business administration, Non-Profit Administration, or a related field required. A minimum of three years of experience in operations management, preferably in the non-profit sector. Proven experience in supervising staff and managing complex, multi-faceted projects. Excellent organizational, decision-making, and leadership skills. Strong proficiency in MS Office Suite (Word, Excel, PowerPoint) and office management software. WORKING ARRANGEMENTS: This role requires an in-person presence at RTS headquarters three days per week. The schedule must remain flexible to accommodate special events, key projects, and heightened operational demands. Additional days may be required to support departments as needed. EQUAL OPPORTUNITY EMPLOYER: RTS is dedicated to fostering an inclusive workplace that embraces diversity. All qualified candidates will be considered without regard to race, color, religion, gender, national origin, disability, protected veteran status, or any other characteristic protected by law. We believe that diversity and inclusion are essential to our success in serving youth. DISCLAIMER: This job description outlines the primary responsibilities and expectations for the Operations Manager. Duties may evolve to meet the organization's needs. The staff member must be able to perform the role's essential functions, with or without reasonable accommodation. Reasonable accommodation will be provided to support employees with disabilities in fulfilling their job responsibilities. Powered by JazzHRbRlHTXMlT8
Job DescriptionJob DescriptionOUR MISSION: Our mission is to inspire and empower all young people to take control of their future. OUR VISION: We envision a world where everyone has access to an equitable path to success. PROGRAM DESIGN: RTS facilitates a variety of youth programs including after-school, summer camps, retreats, conferences and summer employment opportunities reaching thousands of young people throughout NYC each year. RTS emphasizes the youth development practice of the Circle of Courage in all our programs; creating an environment of Belonging, where young people can build their Independence, find and develop their Mastery skill, and practice Generosity in their communities. At the core of our programs are staff training strategies that enable our young professionals to develop extraordinarily meaningful relationships with the young people in their care who we call Our Future Leaders because that is what they all are. PRIMARY FUNCTION: The Program Director's primary functions encompass three core areas: i) ensuring the practical application of the RTS mission and vision for positive youth development within the program, ii) providing program staff with clear goals, direction, support, and growth opportunities while valuing them as employees, and iii) establishing and maintaining positive relationships with all key stakeholders. ORGANIZATIONAL ROLE: Supervisor: Program Manager Supervises: Program Staff and School Age Students Compensation: $58,500 - $60,000 Non-ExemptRESPONSIBILITIES: Administrative Support, Compliance, and Implementation: Oversee and supervise the program, ensuring compliance with Roads to Success standards. Assist in staff hiring, and provide ongoing support, supervision, and evaluation of staff in alignment with Roads to Success guidelines. Ensure all program elements are delivered on schedule, and program spaces are properly prepared for use, adhering to Roads to Success requirements. Manage outreach, recruitment, application, enrollment, and retention processes as per Roads to Success regulations. Provide program participants with the necessary resources to achieve their goals, in line with Roads to Success guidelines. Maintain regular contact with school officials and staff throughout the program period. Prepare and submit all required program reports to the organization in a timely manner, meeting reporting standards. 2. Youth Development: Utilize positive youth development principles to foster social, emotional, and cognitive growth, and build self-esteem and responsibility in all participants. Build positive relationships with participants and act as a positive role model. 3. Program Development: Plan and organize program activities to achieve contractual goals and performance targets, aligning with Roads to Success standards. Ensure the program site meets all safety and licensing requirements. 4. Family Engagement: Meet with parents and facilitate planning and conducting staff and program orientation sessions. 5. Staffing and Program Supervision: Approve timesheets bi-weekly and process as per organizational standards. Maintain personnel and program records for inspection visits, following organizational guidelines. Ensure proper staff coverage for scheduled and unscheduled time off. Regularly communicate with staff to address issues and ensure deadlines are met. Ensure all staff are eligible to work on respective sites. 6. Program Procedures and Safety: Follow all Roads to Success protocols and procedures regarding safety, supervision, accident, and incident reporting to ensure participant safety and security. 7. Professional Development: Conduct participant and parent orientations. Attend required organizational and training sessions. QUALIFICATIONS: A degree in Education or related field or NYS School Age Childcare Credential. At least two years of experience in supervision and program development. At least three years of experience in administering youth programming. At least four years of direct experience in an academic/recreation setting. Proficiency in MS Word, Excel, Power Point, One Drive, and Google Docs. Excellent interpersonal skills and strong communication and writing abilities. Ability to multi-task, meet set deadlines, and work well with others. Willingness to go above and beyond program requirements for the safety and benefit of participants. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success in serving youth. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodations. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHRXnnPB2dZsB
Job DescriptionJob DescriptionOUR MISSION: Our mission is to inspire and empower all young people to take control of their future. OUR VISION: We envision a world where everyone has access to an equitable path to success. PROGRAM DESIGN: RTS facilitates a variety of youth programs including after-school, summer camps, retreats, conferences and summer employment opportunities reaching thousands of young people throughout NYC each year. RTS emphasizes the youth development practice of the Circle of Courage in all our programs; creating an environment of Belonging, where young people can build their Independence, find and develop their Mastery skill, and practice Generosity in their communities. At the core of our programs are staff training strategies that enable our young professionals to develop extraordinarily meaningful relationships with the young people in their care who we call Our Future Leaders because that is what they all are. PRIMARY FUNCTION: The primary functions of the Youth Employment Coordinator are threefold: i) to ensure that the RTS mission and vision of positive youth development are carried into practice within the program, ii) to support both PDs in strategic planning, student recruitment, program implementation, program evaluation, and coordinating student events such as educational field trips, student orientations, appreciation events, community events, and more, iii) to build and maintain positive relationships with all key stakeholders, including parents and students. ORGANIZATIONAL ROLE: Supervisor: Program Director Supervises: Participants between the age of 16-24 Hours: 20 hours a week March thru June; 35 hours a week and July thru August Compensation: $25.00 - $27.00 per hour based on experience ESSENTIAL FUNCTIONS: Collaborate with Program Directors (YY / OY) to identify students’ career interests and develop tailored internship placements Support in maintaining all paperwork associated with the internship placement process Support with planning and executing career panels, college and professional field trips, college fairs and workshops in collaboration with other team members. Provide guidance to Worksite Monitors/Instructors on maximizing internship experiences by modeling effective relationship skills with adolescents. Support planning, implementation, build and maintain partnerships with WLG program. Conduct outreach to support increasing participant engagement during program cycle Support with all implementation and execution of all aspects of the recruitment and enrollment process. Support the handling of sensitive and required documents, to support Audit compliance Engage students’ families, as needed, to support the completion of their internship Support the day-to-day operations of program staff during program hours Support College and Career Pathways program (if needed it) The Youth Employment Coordinator may perform other duties as assigned by the Director. KNOWLEDGE & ABILITIES: Effective communications skills, both oral and written form; Excellent organizational skills essential to maintain accurate records; Ability to multi-task and meet deadlines; Interact professionally with participants, staff, clients and community partners in a professional manner; Work collaboratively with other team members to meet common goals; Sensitivity and awareness to different cultures Always conduct himself/herself as a professional as per RTS policy on conduct, appearance and adherence to the overall organizational policy Proficient Microsoft Office Suite computer knowledge (Excel, PowerPoint) and Adobe QUALIFICATIONS: Bachelor’s degree in social work, Human Services, or a related field. Minimum of 3 years of experience in benefits administration, social services, or a related field. Deep understanding of public benefit programs. Strong communication, organizational, and interpersonal skills. Proficiency in data management and reporting systems. Experience in crisis intervention and support. WORKING CONDITIONS Work takes place in one or more school buildings, which may require climbing stairs. Typical job hours are 9 am -5 pm, Monday - Friday, and events will take place during occasional nights and weekends. Travel via public transportation or car may be required throughout NYC COMPETENCIES Implements consistent methods in child and youth development that extend to comprehensive family support, ensuring a systematic approach is maintained throughout the program. Ability to create and manage systems for effective program operation Create and nurture a safe, inclusive, and welcoming environment that prioritizes the safety and emotional well-being of all participants. Efficiently manage operational systems, including data collection and stakeholder communication, to maintain operational effectiveness. Creates and Manages Systems for Effective Operation Build and maintain collaborative relationships with a diverse range of stakeholders, ensuring that the program remains connected and relevant. Adapt to changing environments and needs, fostering innovation and engagement through changing leadership. Represent the program, its participants, staff, and families at various levels, advocating for their needs and the program's success. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success in serving youth. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHRZiPTPi2xXB
Job DescriptionJob DescriptionOUR MISSION: Our mission is to inspire and empower all young people to take control of their future. OUR VISION: We envision a world where everyone has access to an equitable path to success. PROGRAM DESIGN: RTS facilitates a variety of youth programs including after-school, summer camps, retreats, conferences and summer employment opportunities reaching thousands of young people throughout NYC each year. RTS emphasizes the youth development practice of the Circle of Courage in all our programs; creating an environment of Belonging, where young people can build their Independence, find and develop their Mastery skill, and practice Generosity in their communities. At the core of our programs are staff training strategies that enable our young professionals to develop extraordinarily meaningful relationships with the young people in their care who we call Our Future Leaders because that is what they all are. PRIMARY FUNCTION: The Job Developer’s goal in this role is to build community relations and internship opportunities, by successfully matching the areas of interest expressed by the participants served. The candidate will also be responsible for connecting internal and external opportunities and events with community partners. Candidates must have a strong understanding of the local labor market trends and issues, understand basic business practices and carry out assignments and projects without detailed instruction. ORGANIZATIONAL ROLE: Supervisor: Learn and Earn Program Director Collaboration: Learn and Earn / Case Manager / SYEP Program Hours: Full-time Monday- Friday Compensation: $55k – 58,500 based on experience ESSENTIAL FUNCTIONS: Establish and maintain strong partnerships with Local business and organizations, corporate business, government agencies to create internship opportunities for participants. Meet regularly with various hiring managers/CBO liaisons to promote community engagement. Stay engaged with internship sites, to ensure successful completion of the program cycle. Develop internships in a diverse range of employment fields to match students’ interests, skills, maturity levels and experience. Collaborate across all Team efforts to ensure youth internship placement (WLG / SYEP / Learn and Earn), including YEPS processing. Support with College and Career readiness workshops and College Field Trips. Supervise and Conduct Work Site Visits, Evaluate Worksites, Ensures that all pre-assessment documents are collected and processed. Lead orientation sessions for new and repeating worksites. Support with hosting Job Fairs across all contracts. Conduct community outreach to assure awareness of internships needs Follows up on participants’ progress/success. Maintain computerized and hard copy Aduit documents. Prepare statistical program reports to show trends to support growth opportunities. Maintain a professional working environment. QUALIFICATIONS: Bachelor’s degree in social work, Human Services, or a related field; a master’s degree is preferred. Minimum of 3 years of experience in benefits administration, social services, or a related field. Deep understanding of public benefit programs. Strong communication, organizational, and interpersonal skills. Proficiency in data management and reporting systems. Experience in crisis intervention and support. WORKING CONDITIONS Work takes place in one or more school buildings, which may require climbing stairs. Typical job hours are 9 am -5 pm, Monday - Friday, and events will take place during occasional nights and weekends. Travel via public transportation or car may be required throughout NYC. COMPETENCIES Implements consistent methods in child and youth development that extend to comprehensive family support, ensuring a systematic approach is maintained throughout the program. Comprehensive management which includes assessing needs, planning services, monitoring progress, and evaluating outcomes to ensure effective support for families. Create and nurture a safe, inclusive, and welcoming environment that prioritizes the safety and emotional well-being of all participants. Efficiently manage operational systems Build and maintain collaborative relationships with a diverse range of stakeholders, ensuring that the program remains connected and relevant. Adapt to changing environments and needs, fostering innovation and engagement through change leadership. Represent the program, its participants, staff, and families at various levels, advocating for their needs and the program's success. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success in serving youth. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodations. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHRlGikyStVQE
Job DescriptionJob DescriptionOUR MISSION: Our mission is to inspire and empower all young people to take control of their future. OUR VISION: We envision a world where everyone has access to an equitable path to success. PROGRAM DESIGN: RTS facilitates a variety of youth programs including after-school, summer camps, retreats, conferences, and summer employment opportunities reaching thousands of young people throughout NYC each year. RTS emphasizes the youth development practice of the Circle of Courage in all our programs; creating an environment of Belonging, where young people can build their Independence, find, and develop their Mastery skill, and practice Generosity in their communities. At the core of our programs are staff training strategies that enable our young professionals to develop extraordinarily meaningful relationships with the young people in their care who we call Our Future Leaders because that is what they all are. PRIMARY FUNCTION: The Deputy Director - Education and Career Pathways is responsible for providing leadership in the design, development, and implementation of extended learning, community school, college and career readiness, and youth internship programs. This includes program oversight, staff development, partnership cultivation, event management, program evaluation, and advocacy efforts. ORGANIZATIONAL ROLE: Supervisor: Chief Program Officer Supervises: Program Managers, Master Education Specialist, Community School Director, College Access & Pathways Programs Coordinator Hours: Fulltime, Monday – Friday Compensation: $85,000 - $90,000 RESPONSIBILITIES: Curriculum Development: Lead the design of comprehensive curricula for arts, sports, STEM, leadership, civic engagement, college and career readiness and academic support programs, ensuring it aligns with both educational standards and the organization's goals. Work with program leadership to ensure materials are both engaging and developmentally appropriate. Regularly reassess curricula based on feedback, program evaluation data, and trends in youth development. Program Oversight: Assume responsibility for the overall management of youth workforce development, college access, community school, and internship programs. This includes monitoring program quality, effectiveness, and ensuring alignment with the organization's broader objectives. Utilize data to make improvements and informed decisions. Staff Leadership and Development: Supervise, manage, and mentor, a team consisting of Program Managers, Master Education Specialist, Community School Director and College Access & Pathways Programs Coordinator overseeing their recruitment, development, and consistent delivery of high-quality programs. Foster a positive work environment that encourages teamwork, open communication, and a shared organizational vision. Conduct regular evaluations to ensure high-quality performance and address any emerging issues. Partnership Cultivation: Build and maintain relationships with a variety of stakeholders including educational institutions, community organizations, employers, and more. Collaborate to create experiential learning opportunities, internships, and mentorship programs that help guide youth on their career and educational paths. Event Management: Oversee the planning, execution, and post-event evaluation of all organization-wide events, ensuring they align with the organization's mission. Work closely with the senior leadership team for logistical support and ensure all events are promoted effectively for maximum reach and impact. Professional Development: Lead the creation and implementation of staff development programs, with a focus on curriculum implementation, youth development best practices, and career readiness methodologies. Program Evaluation: Implement robust evaluation systems to continually assess the impact and effectiveness of programs. Regularly generate reports highlighting program outcomes, achievements, success stories, and areas for improvement. Use this data to refine and enhance program offerings. Advocacy and Stakeholder Engagement: Act as a key representative and advocate for the organization in relevant forums, highlighting the importance of youth development, college access, and workforce initiatives. Collaborate with the communications team to craft compelling narratives about the organization's work and impact. Engage with policymakers, funders, and other key stakeholders to garner support and resources. Other duties as assigned by the Chief Program Officer. QUALIFICATIONS: Educational & Professional Credentials: Bachelor's degree in Education or a related field. A Master's degree is preferred. Minimum of 7 years in youth development, with at least 3 years in a leadership or managerial role. Proven experience in curriculum development, program evaluation, and partnership cultivation. Familiarity with DYCD, DOE, OCFS, and OCS standards and regulations. Knowledge & Skills: Proven track record in designing, executing, and evaluating K-12 youth programs. Strong understanding of youth development principles and best practices. Demonstrated experience in budgetary management and oversight. Knowledge of culturally responsive practices and curriculum design. Competency in data analysis and the use of metrics to guide strategy and decision-making. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with program management software. Previous experience in a non-profit setting. Familiarity with project-based learning and social-emotional learning methodologies. Personal Qualities & Abilities: Exceptional leadership and managerial skills, including the ability to inspire, lead, and motivate a diverse team. Strong interpersonal and communication skills, both written and verbal. Ability to build and maintain relationships with stakeholders, including parents, students, community leaders, and funders. Detail-oriented with a demonstrated ability to organize and prioritize tasks. Strong problem-solving skills and the ability to think critically and act decisively. Demonstrated commitment to equity, diversity, and inclusion. Ability to adapt to changing circumstances and needs of the community and organization. Physical Requirements: Willingness and ability to travel to different program locations, partner institutions, and occasional out-of-state trips. Comfort working in a dynamic, fast-paced setting, with the flexibility to accommodate program and event schedules. Candidates should also be prepared to undergo a background check and provide professional references upon request.
EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success in serving youth.
DISCLAIMER
This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization.
The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodations. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Powered by JazzHRpM0dHfYzKF
Job DescriptionJob DescriptionOUR MISSION: Our mission is to inspire and empower all young people to take control of their future. OUR VISION: We envision a world where everyone has access to an equitable path to success.
PROGRAM DESIGN: RTS facilitates a variety of youth programs including after-school, summer camps, retreats, conferences, and summer employment opportunities reaching thousands of young people throughout NYC each year. RTS emphasizes the youth development practice of the Circle of Courage in all our programs; creating an environment of Belonging, where young people can build their Independence, find, and develop their Mastery skill, and practice Generosity in their communities. At the core of our programs are staff training strategies that enable our young professionals to develop extraordinarily meaningful relationships with the young people in their care who we call Our Future Leaders because that is what they all are. PRIMARY FUNCTION: The Office Manager & Executive Assistant ensures that Roads to Success operates efficiently by managing the daily office functions and providing high-level administrative support to the CEO and CAO. This role combines office management responsibilities with executive-level assistance, playing a critical role in enhancing organizational productivity, supporting special projects, and ensuring that executive priorities are met. The Office Manager & Executive Assistant also supports RTS’s mission and programs by ensuring a well-organized, welcoming office environment and acting as a key liaison between staff, stakeholders, and leadership. ORGANIZATIONAL ROLE: Department: Operations Supervisor: Chief Executive Officer (CEO) and Chief Administrative Officer (CAO) Hours: Monday-Friday, 9 AM – 5 PM (onsite) Compensation: $64,350 (exempt) RESPONSIBILITIES: Customer Service: Serve as the first point of contact for visitors and clients, ensuring a welcoming and professional experience. Handle incoming emails and phone calls, directing them to the appropriate department or personnel. Address customer inquiries and provide information about program services when necessary. Address and resolve any office-related issues or concerns raised by staff members. Facilities Management: Ensure that the office environment is clean, organized, and conducive to productivity. Manage office common areas, including waiting areas, conference rooms, and breakrooms, ensuring they are well-maintained. Assist with setting up and breaking down conference room meetings, including technology setup and post-meeting cleanup. Maintain office supply inventory, ensuring materials are readily available. Liaise with vendors and service providers for timely delivery of office supplies and services. Troubleshoot and resolve printer and copier issues and manage printer supplies. Administrative & Event Support: Perform general administrative duties such as preparing documents, copying & printing, and managing incoming/outgoing correspondence. Coordinate logistics for internal meetings and organization-wide events, including food orders, AV/IT needs, and space setup. Support planning, execution, and monitoring of special projects as assigned by the CEO, CAO, or Director of Operations. Operations & Technology Management: Maintain and update office records, including employee directories and filing systems. Process supply and food order requests for program sites and verify timely delivery. Track office-related expenses and manage technology inventory to ensure equipment is accounted for and functions properly. Work with the Director of Operations to update online software platforms and assist in assigning and distributing technology. Identify inefficiencies in current processes and suggest improvements in office operations. Executive Support: Manage and prioritize the CEO and CAO’s schedules, coordinating meetings, travel arrangements, and appointments. Act as the primary point of contact for the CEO and CAO, handling communications and ensuring timely responses to inquiries. Assist in the preparation of meeting materials, presentations, and executive reports. Maintain confidentiality while managing sensitive information. Ensure efficient communication and scheduling across departments, maintaining strong relationships with internal and external stakeholders. Manage the CEO’s social media in consultation with the CEO and the Communications and Marketing team. Board of Directors Support: Assist the CEO and CAO in managing the Board of Directors, including scheduling meetings, preparing agendas, and distributing meeting materials. Record and manage minutes during Board meetings, ensuring accurate documentation and timely distribution to Board members. Coordinate Board retreats and other strategic planning events, managing logistics and communications with Board members. Manage Board-related calendars and organize all relevant folders and documents for easy access and review. Handle the onboarding process for new Board members, providing materials and guidance to ensure a smooth transition onto the Board. ATTRIBUTES: A proactive and positive team player with strong organizational skills. Excellent communication and interpersonal skills, with the ability to work effectively with all levels of staff and external contacts. Ability to anticipate needs, solve problems proactively, and handle multiple priorities in a dynamic environment. High level of attention to detail, accuracy, and discretion in managing sensitive information. Flexibility to adapt to changing priorities and work independently. QUALIFICATIONS: Bachelor's degree in business administration or a related field required. 1-3 years of experience in office management, administrative support, or a related role; experience in the non-profit sector is a plus. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint). Ability to work standard office hours, with flexibility to travel throughout New York City as needed. Ability to lift to 25 lbs. Bilingual preferred. WORKING ARRANGEMENTS: This role requires an in-person presence at RTS headquarters five days per week. The schedule must remain flexible to accommodate special events, key projects, and heightened operational demands. Additional days may be required to support program sites or other departments as needed. PERKS & BENEFITS: RTS provides a competitive benefits package, including: 10 Vacation Days 4 Personal Leave Days 11 Holidays Health Insurance Life Insurance Commuter Benefits Flexible Spending Account (FSA) Bereavement Leave (4 days) Jury Duty Leave (5 days) Family Leave/Unpaid Leave Safe and Sick Leave (10 days) Comprehensive 401K plan in partnership with Empower EQUAL OPPORTUNITY EMPLOYER: RTS is dedicated to fostering an inclusive workplace that embraces diversity. All qualified candidates will be considered without regard to race, color, religion, gender, national origin, disability, protected veteran status, or any other characteristic protected by law. We believe that diversity and inclusion are essential to our success in serving youth. DISCLAIMER: This job description outlines the primary responsibilities and expectations for the Office Manager and Executive Assistant. Duties may evolve to meet the needs of the organization. The staff member must be able to perform the role's essential functions, with or without reasonable accommodation. Reasonable accommodation will be provided to support employees with disabilities in fulfilling their job responsibilities. Powered by JazzHRHtSDcwY0OX
Job DescriptionJob DescriptionOUR MISSION: Our mission is to inspire and empower all young people to take control of their future. OUR VISION: We envision a world where everyone has access to an equitable path to success. PROGRAM DESIGN: RTS facilitates a variety of youth programs including after-school, summer camps, retreats, conferences and summer employment opportunities reaching thousands of young people throughout NYC each year. RTS emphasizes the youth development practice of the Circle of Courage in all our programs; creating an environment of Belonging, where young people can build their Independence, find and develop their Mastery skill, and practice Generosity in their communities. At the core of our programs are staff training strategies that enable our young professionals to develop extraordinarily meaningful relationships with the young people in their care who we call Our Future Leaders because that is what they all are. PRIMARY FUNCTION: The primary functions of the Program Director are threefold: i) to ensure that the RTS mission and vision of positive youth development is carried into practice at program, ii) to ensure that program staff are clear on program goals, are given the direction and support they need to achieve those goals, are given regular and meaningful feedback on their work, are valued as employees, and are given multiple opportunities to grow and learn, and iii) to build and maintain positive relationships with all key stakeholders. ORGANIZATIONAL ROLE: Reports: Youth Workforce Program Manager Supervises: Younger Youth Program (Ages 14 – 16), Pathways Program Hours: Full time, Monday – Friday Compensation: $58,500 – $60,000 per year RESPONSIBILITIES: Operate SYEP program with an enrollment of 300+ participants. Support operation of WLG program with an enrollment of 140+ participants. Manage Pathways program for New Newyokers, (Recent Arrival Students) and other Younger Youth ages 14-16. Manage Hiring, develop train, and supervise program staff and participants. Manage staff evaluation process and conduct evaluations regularly. Organized events for student appreciation, worksite, professional development, college and career readiness field trips. Manage program projects, contracts, SYEP and WLG budget, career fairs, and self-learning opportunities. Ensure program database is updated weekly such as attendance and program schedule. Maintain positive relationships with all stakeholders such as community partnerships, participants, and parents. Work with Educational Specialist to design BPL curriculum (Pathways Program), lesson planning, and train instructors. Work with the Education Department to ensure age-appropriate and engaging programming. Work with the Operations Department to ensure proper paperwork, staffing, and supply budgets. Work with the Senior Program Director to manage logistics and quality of program. Work with other team members to develop strategic planning and program implementation. Perform other related duties and responsibilities as requested by the Senior Program Director. QUALIFICATIONS: A degree in Education or related field. At least two years of experience in supervision and program development. At least 2 years managing SYEP/WLG/Pathways programs At least four years of direct experience in mentoring or leadership setting. Proficient in MS Word, Excel, Power Point, and Google Docs. Great interpersonal skills and knowledge of SYEP/DYCD regulations. WORKING CONDITIONS Work takes place in one or more school buildings, which may require climbing stairs. Typical job hours are 9 am -5 pm, Monday - Friday, and events that take place during occasional nights and weekends. Travel via public transportation or car may be required throughout NYC. COMPETENCIES Implements consistent methods in child and youth development that extend to comprehensive family support, ensuring a systematic approach is maintained throughout the program. Ability to create and manage systems for effective program operation Create and nurture a safe, inclusive, and welcoming environment that prioritizes the safety and emotional well-being of all participants. Efficiently manage operational systems, including data collection and stakeholder communication, to maintain operational effectiveness. Creates and Manages Systems for Effective Operation Build and maintain collaborative relationships with a diverse range of stakeholders, ensuring that the program remains connected and relevant. Adapt to changing environments and needs, fostering innovation and engagement through changing leadership. Represent the program, its participants, staff, and families at various levels, advocating for their needs and the program's success. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success in serving youth. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodations. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR9lnaCOh0zq
Job DescriptionJob DescriptionOUR MISSION: Our mission is to inspire and empower all young people to take control of their future.
OUR VISION: We envision a world where everyone has access to an equitable path to success.
PROGRAM DESIGN: Roads to Success (RTS) facilitates a variety of youth programs including after-school, summer camps, retreats, conferences and summer employment opportunities reaching thousands of young people throughout NYC each year. RTS emphasizes the youth development practice of the Circle of Courage in all our programs; creating an environment of Belonging, where young people can build their Independence, find and develop their Mastery skill, and practice Generosity in their communities. At the core of our programs are staff training strategies that enable our young professionals to develop extraordinarily meaningful relationships with the young people in their care who we call Our Future Leaders because that is what they all are.
PRIMARY FUNCTION:
The Student Case Manager plays a crucial role in providing tailored support to high school juniors, seniors, and first-year college students who require assistance with basic needs. This position requires expertise in case management, social work, and connecting students with community resources. Working closely with students, faculty, staff, and community partners, the Student Case Manager ensures individual needs are addressed to promote student success.
ORGANIZATIONAL ROLE:
Supervisor: Program Director
Hours: Full-time (35 Hours/Week)
Work Schedule: Monday – Friday, 8:00am – 4:00pm (Some weekends)
Compensation: $25/Hour Non-Exempt
ESSENTIAL FUNCTIONS:Develop and maintain a comprehensive database of referral resources for social service agencies within the local community.Conduct initial intake meetings with program participants to assess their needs and provide appropriate referrals to city services and resources.Collaborate with academic leaders and program coordinators to address any behavioral issues that may impact participants' engagement.Coordinate support services, including housing, mental health, financial assistance, and educational resources, tailored to each participant's needs.Assist participants in accessing city and community services, ensuring compliance with program requirements and recommendations.Provide crisis intervention for participants in immediate need of support, such as shelter, food, financial assistance, transportation, or legal aid.Develop personalized case plans for participants based on their individual circumstances, preferences, and goals.Collaborate with program staff and city agencies to implement and adjust case plans as necessary to support participant progress.Conduct regular check-ins and follow-up meetings with participants to monitor progress and address any emerging needs or challenges.Document case information and updates securely and confidentially in program databases and records.Work collaboratively with other program staff and city agencies to ensure participant safety, well-being, and program compliance.Develop and deliver virtual resources, training materials, and outreach programs to enhance participant engagement and access to services.Participate in ongoing meetings and training sessions focused on program improvement and participant support.QUALIFICATIONS AND EXPERIENCE:Bachelor's degree in social work or a related field.Experience working with city systems such as public assistance, child welfare, education, and housing.At least three (3) years of successful experience in providing case management, counseling, or related services.Understanding of participant needs and challenges within city systems, particularly in the context of education and work experience programs.Strong analytical, organizational, and interpersonal skills.Ability to exercise sound judgment, discretion, and empathy in working with program participants.
WORKING CONDITIONSWork takes place in a NYC Public High School which may require climbing stairs.Travel via public transportation or car may be required throughout NYC.Ability to travel between the program site and other locations for meetings and professional development.Flexibility to work outside regular office hours for special programs and events.Typical job hours are 8 am - 4 pm, Monday - Friday, and events will take place during occasional nights and weekends.Comfortable working in dynamic and fast-paced environments.EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success in serving youth.
DISCLAIMER
This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization.
The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
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Job DescriptionJob DescriptionOUR MISSION: Our mission is to inspire and empower all young people to take control of their future. OUR VISION: We envision a world where everyone has access to an equitable path to success. PROGRAM DESIGN: Roads to Success (RTS) facilitates a variety of youth programs including after-school, summer camps, retreats, conferences and summer employment opportunities reaching thousands of young people throughout NYC each year. RTS emphasizes the youth development practice of the Circle of Courage in all our programs; creating an environment of Belonging, where young people can build their Independence, find and develop their Mastery skill, and practice Generosity in their communities. At the core of our programs are staff training strategies that enable our young professionals to develop extraordinarily meaningful relationships with the young people in their care who we call Our Future Leaders because that is what they all are.
PRIMARY FUNCTION:
The Program Director is responsible for the comprehensive management and oversight of all program-related activities. This includes leading and coaching staff, fostering strong relationships with stakeholders, managing program budgets, guiding students through college applications, and supporting workforce development initiatives. The Program Director ensures the high-quality implementation of programs and maintains strong partnerships with schools, employers, and community organizations.
ORGANIZATIONAL ROLE:
Supervisor: Deputy Director
Supervises: Program staff
Status: Full-time (non-exempt)
Work Schedule: Monday – Friday, 8:00am – 4:00pm (Some weekends)
Compensation: $58,500 per annum
ESSENTIAL FUNCTIONS
Program Management:Reporting to the Deputy Director, oversee the day-to-day management of the program.Lead and coach program staff.Foster strong relationships with and collaborate with key stakeholders, including Principals, Parents, Contractors, and Funders.Work with the Job Developer to develop a portfolio of business partners and internship placement sites.Maintain high standards for the program, ensuring quality implementation and monitoring of program milestones/outcomes.Recruit, interview, hire, train, supervise, and evaluate team members.Work with program staff to improve job performance through ongoing mentoring and coaching, and monthly staff development.Plan and implement program enrollment and orientation for participants.Provide oversight on the collection and analysis of program evaluation data.Maintain relationships with a network of schools, employer partners, and community-based organizations.In collaboration with the Deputy Director, oversee related budget issues. College Counseling:Guide families and scholars through the college application process, including SAT/ACT testing.Provide weekly office hours for families and scholars to ask questions and receive guidance.Plan and lead college visits.Guide students through the college application process, helping them identify and pursue appropriate post- secondary pathways.Complete clerical tasks associated with college counseling responsibilities.Workforce Development:Collaborate with the Job Developer to identify students’ career interests and develop tailored internship placements.Support in maintaining all paperwork associated with the internship placement process.Plan and execute career panels, fairs, and workshops in collaboration with other team members.Provide guidance to Worksite Monitors/Instructors on maximizing internship experiences.Implement and execute all aspects of the recruitment and enrollment process.Support the handling of sensitive and required documents for audit compliance.Engage students’ families, as needed, to support the completion of their internship. Administration:Ensure compliance and maintain high-performing programs that meet contractual, regulatory, and agency standards.Ensure attendance tracking and reporting meets contractual requirements regarding enrollment and attendance.Respond to all electronic and phone communication within 2 business days.Coordinate and execute major events and activities.Communicate with NYCPS stakeholders and participate in meetings.Prepare monthly calendars of events, programs, meetings, and activities.Manage a budget plan that supports program needs and ensures timely spending.QUALIFICATIONS AND EXPERIENCE:Bachelor’s degree required; Master’s degree preferred.Strong working knowledge of Microsoft Office programs.Prior experience working with high school students and families and/or in the college admissions field.Excellent communication skills, both verbal and written, and strong interpersonal skills with students, parents, colleagues, and community members.Fast learner with the ability to inquire and be open to feedback.Ability to work in a fast-paced, deadline-driven environment.Fluency in Spanish is preferred but not required.Unwaveringly high expectations for all students with the belief that every child should have access to a college education.WORKING CONDITIONSWork takes place in a NYC Public High School which may require climbing stairs.Travel via public transportation or car may be required throughout NYC.Ability to travel between the program site and other locations for meetings and professional development.Flexibility to work outside regular office hours for special programs and events.Typical job hours are 8 am - 4 pm, Monday - Friday, and events will take place during occasional nights and weekends.Comfortable working in dynamic and fast-paced environments.
EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success in serving youth.
DISCLAIMERThis job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization.
The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Powered by JazzHRC4REX7SGFi
Job DescriptionJob DescriptionOUR MISSION: Our mission is to inspire and empower all young people to take control of their future. OUR VISION: We envision a world where everyone has access to an equitable path to success. PROGRAM DESIGN: RTS facilitates a variety of youth programs including after-school, summer camps, retreats, conferences, and summer employment opportunities reaching thousands of young people throughout NYC each year. RTS emphasizes the youth development practice of the Circle of Courage in all our programs; creating an environment of Belonging, where young people can build their Independence, find, and develop their Mastery skill, and practice Generosity in their communities. At the core of our programs are staff training strategies that enable our young professionals to develop extraordinarily meaningful relationships with the young people in their care who we call Our Future Leaders because that is what they all are. PRIMARY FUNCTION: An Assistant Program Director works with the Program Director to ensure the program is being supervised and managed. Assistant Program Directors are expected to assist the Program Director with administrative tasks and other duties and cover all responsibilities in the absence of a Program Director. ORGANIZATIONAL ROLE: Supervisor: Program Director Max Hours: 16 per week Days: 5 per week, Monday – Friday Compensation: $20 – $22 per hour RESPONSIBILITIES: Administrative Support, Compliance, & Implementation Responsible for supporting the smooth, effective, and successful functioning of the afterschool program. Provides direct support and supervision to Program’s staff and participants. Recruits and registers participants and ensure that all enrollment numbers are met. Attends required OCFS and DOH/SACC/DYCD meetings, trainings, and conferences. Works closely with Roads to Success operation team to provide information on any updated OCFS policies, new data, current trends, and program changes. Ensures that all contract and funder performance targets are met & activities occur in accordance with the funders work plan. Ensures participant files are completed, regularly updated, and maintained in accordance with DYCD, OCFS and DOH requirements. Assists the Program Director in the completion of all required reports. Assists the Program Director in preparing/reviewing timesheets on a bi-weekly basis and submitting them to the payroll department for processing. Youth Development Utilizes principles of positive youth development through use of behavior management and discipline techniques that foster social, emotional, and cognitive growth, and build self-esteem and responsibility in all participants Builds positive relationships with and among participants and acts as a role model. Program Development Helps create program schedule and enrolls participants in scheduled activities with deference to choose and performance targets. Utilizes formal program feedback to make improvements to program design Organizes and implements special projects. Assists in the planning, coordination, and supervision of special events, projects, and field trips. Ensures all academic, social, cultural, vocational and recreational components of program are implemented effectively, efficiently and consistently with curriculum. Staffing & Program Supervision Assists the Program Director with the hiring and supervision of all elementary/middle school program staff and activities. Maintain required logs and program database(s); ensure they are updated at all times. Supervises and supports program delivery staff around facilitation, health & safety, and principles of youth development. Ensures proper staff coverage for scheduled and unscheduled time off. Assists Program Director in scheduling and holding regular meetings with staff, partners, and key stake holders to ensure all services are being delivered in a quality manner at required service levels and support school day learning and overall academic success Family Engagement Meets with parents and assists with planning and conducting staff and program orientation sessions. Coordinates with Program Director around providing family/caregiver support and resources. Support Program Director in the organization of special events such as: talent shows, awards, culminating events, and parent meetings. Program Procedures and Safety Complies and enforces all health and safety guidelines and regulations set forth by the Roads to Success Center, the NYS Department of Health, NYC Department of Health, and the Centers for Disease Control. Works with participants to quickly & appropriately resolve any incidents (medical or behavioral). Communicates with parents as necessary. Informs the Program Director of any issues and provides written statements when necessary. Ensures all staff have appropriate training and documentation as outlined in our SACC and NYC DOH license, including Fingerprint / NYS Sex Offender / & State Central Registry (SCR) clearances, Staff Annual Medical Form, Mandated Reporter Training and any other requirement as outlined in our contracts and/or license to operate a school aged program. Professional Development Participates in meetings and workshops that enhance professional skills, as assigned by program director, including a minimum of 15 hours of training per year; Works with program director, staff developers, and (as applicable) educational specialists to develop professional skills. Applies skills and knowledge acquired in those trainings to improve program quality. Assists Program Director in design of a comprehensive professional development curriculum for staff. QUALIFICATIONS: College credits in Education or related field. At least one year of administrative experience. At least two years of experience supervising school age programs. Proficient in MS Word, Excel, Power Point, and Google Docs. Strong skills in communication, punctuality, and teamwork.
EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success in serving youth.
DISCLAIMER
This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization.
The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodations. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
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