Human-Centered Design Consultant – Hybrid – Washington, DC
Our client, a major membership-based organization advocating for older adults, is seeking an experienced Human-Centered Design consultant to help improve a back to work coaching program for adults aged 50+ with low incomes through two focused, time-limited projects. This is a hybrid work model (remote Mondays and Fridays; on-site Tuesday – Thursday) in the Washington, DC area.
You will work closely with internal teams to understand current challenges, design improved service delivery models, and test practical improvements. You will lead service design efforts across both projects, applying human-centered and systems approaches to identify pain points, redesign participant journeys, and improve program outcomes.
These projects aim to address the challenges through better designed services and to optimize the back to work coaching program to improve participant experience, effectiveness, and operational performance; and explore digital expense management tools for independent contractors and gig workers age 50+, assessing desirability, usability, and viability.
Responsibilities
Project Focus Areas
Back to Work Coaching Program
Gig Worker Expense Management Tools
Support research into financial behaviors, constraints, and technology comfort among older gig workers.Support mapping current expense tracking practices and pain points.Develop and prototype early concepts to inform a go / no go decision and potential next phase.Qualifications
3+ years of experience designing or redesigning complex services or programs using human centered design methods.Experience working on time bound, project-based service design engagements.Strong skills in research, synthesis, journey mapping, and service blueprinting.Experience facilitating workshops and coaching cross functional, non-design teams.Interest in mission driven work with real world impact.You should be prepared to share a portfolio or work sample illustrating your service design process, such as a journey map, service blueprint, or case study from a similar engagement. Read LessDATA CENTER COMMISSIONING - WANTED
We are seeking an Electrical Commissioning Field Engineer 3 to perform testing, startup, and commissioning of low- and medium-voltage electrical distribution systems supporting critical infrastructure environments. This is a full-time position based in Northern Virginia.
The internet doesn't work without power. We make sure the power works.
Join the MC Dean team, one of the nation's premier mission-critical companies commissioning the electrical infrastructure behind some of the largest hyperscale data centers in the country.
$45-$67/hour to Start + OvertimeIndustry-Leading Training & Career DevelopmentFull Relocation Assistance AvailableLong-Term Career Growth
Work with Breakers, Switchgear, Relays, Transformers, and Medium/Low Voltage Distribution Systems.
This is not maintenance.
This is not construction.
This is bringing critical electrical systems to life.
US Citizenship Required.
Interested? Apply Now!
Read LessElectrical Data Center Technician - Live Data Center Preventative Maintenance
We are seeking an Electrical Data Center Technician to support operations and maintenance within a mission-critical data center environment. This is a fulltime employee position based in Mechanicsburg, PA, requiring onsite work in a fully operational data center. The role focuses on maintaining uptime, troubleshooting electrical and mechanical systems, and supporting infrastructure critical to continuous operations. Relocation assistance is available for qualified candidates.
Note: At this time we are unable to consider third-party candidates or those requiring sponsorship. US citizenship is required.
Growth, Stability & Earning Potential
What You’ll Do
Perform installation, maintenance, and troubleshooting of electrical and mechanical systems within a data center environmentSupport and maintain power infrastructure including UPS systems, batteries, PDUs, generators, and automatic transfer switchesMonitor and work with building and energy management systems (BMS and EPMS)Conduct preventative maintenance and diagnostics using testing equipment such as multimeters, DLROs, and infrared scanning toolsRead and interpret electrical schematics, blueprints, and technical documentationRespond to system alerts and support rapid issue resolution to maintain uptimeWork collaboratively with operations teams to ensure system reliability and performanceWhat You’ll Bring
6+ years of overall work experience, including at least 3 years in a fully operational data centerStrong knowledge of electrical systems including switchgear, generators, and UPS systemsExperience working with both AC and DC power systemsAbility to troubleshoot complex electrical and mechanical issuesProficiency reading and interpreting schematics and technical drawingsHigh school diploma or GED requiredAbility to obtain an Electrical License through the City of Harrisburg within one year of hireAbility to obtain and maintain a Secret clearanceBonus Points For
Current City of Harrisburg Electrical LicenseActive security clearanceExperience working in highly secure or government-regulated environments Read Less