RIX Industries is a technology-focused company specializing in the design, development, and manufacturing of gas generation systems, precision compressor solutions, and cryogenic cooling technologies for critical applications across the Marine, Aerospace, Land, Energy, Industrial, Medical, and Critical Infrastructure markets. Founded in 1878, RIX Industries is headquartered in Benicia, California, with additional operations in Sparks, Nevada.
Position Summary
The Field Service Technician is primarily responsible for the offsite maintenance and repair of RIX products. The Field Service Technician will be required to travel both domestic and International for undefined periods of time. Will perform in-house assembly work when not on a service job.
Responsibilities
Represent RIX Industries and act as a liaison between RIX Industries' customers and end users. Provides quality, on time repair of compressors, generators, and associated parts and equipment.Maintains, repairs, and overhauls customer's compressors or components as required to meet customer needs, whether in-house or in the field.Promotes and upholds all safety requirements at all times.Participates in all required company training and administrative requirements on time. Notifies supervisor of adequate levels of supplies and tools for completion of assigned production. Demonstrates effective communication within the department, company, and customers.Perform all duties and responsibilities in the best interest of the company.All Other Duties as AssignedMinimum Qualifications
Degree from technical school or equivalent combination of education and work experience. One-year experience as a mechanical assembler or mechanic in any related field.3 years of experience as a mechanical assembler or mechanic in any rotating equipment related field.Valid Driver License. Ability to read and understand structural drawing, schematics, and operating manuals. Excellent communication skills required for customer interface and reporting. Must be competent in all aspects of troubleshooting and repair of RIX Industries 5R5, Star and other models of Compressors and LaBarge Controllers.Must have troubleshooting skills that seldom require assistance Ability to perform calculations such as percentages, ratios, and fractions.Basic computer skills and ability to adapt to a variety of software applications.Ability to understand the use and application of air and gas compressors and generators and basic manufacturing tooling and equipment.Excellent technical writing, oral communication, and inter-personal professional skills.Ability to travel based on company needs.Citizenship: U.S. Citizen or qualified U.S. Person in accordance with ALU 22CFR 120.15. May require the ability to obtain DOD security clearance.Preferred Qualifications
Advance course work in any Mechanical assembly discipline. Specific experience in the manufacturing of air and gas compressors and generators.Physical Requirements
This position is regularly exposed to the following conditions:Manufacturing, warehouse and office environmet.While working near moving equipment, mechanical parts and lift trucks; must have the ability to follow safe operating procedures.May be exposed to loud noise, fumes and/or toxic chemicals.Must have the following physical abilities:Ability to stoop, kneel, crouch, bend, stretch, reach, and lift.Ability to lift up to 50 pounds regularly.Ability to sit or stand for extended periods at a desk or table as well as machine tools or printers.Work Environment
Production
Equal Opportunity
RIX Industries is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with RIX Industries, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).
PI27a32797da8a-6113
Read LessRIX Industries is a technology-focused company specializing in the design, development, and manufacturing of gas generation systems, precision compressor solutions, and cryogenic cooling technologies for critical applications across the Marine, Aerospace, Land, Energy, Industrial, Medical, and Critical Infrastructure markets. Founded in 1878, RIX Industries is headquartered in Benicia, California, with additional operations in Sparks, Nevada.
Position Summary
The Field Service Technician is primarily responsible for the offsite maintenance and repair of RIX products. The Field Service Technician will be required to travel both domestic and International for undefined periods of time. Will perform in-house assembly work when not on a service job.
Responsibilities
Represent RIX Industries and act as a liaison between RIX Industries' customers and end users. Provides quality, on time repair of compressors, generators, and associated parts and equipment.Maintains, repairs, and overhauls customer's compressors or components as required to meet customer needs, whether in-house or in the field.Promotes and upholds all safety requirements at all times.Participates in all required company training and administrative requirements on time. Notifies supervisor of adequate levels of supplies and tools for completion of assigned production. Demonstrates effective communication within the department, company, and customers.Perform all duties and responsibilities in the best interest of the company.All Other Duties as AssignedMinimum Qualifications
Degree from technical school or equivalent combination of education and work experience. One-year experience as a mechanical assembler or mechanic in any related field.3 years of experience as a mechanical assembler or mechanic in any rotating equipment related field.Valid Driver License. Ability to read and understand structural drawing, schematics, and operating manuals. Excellent communication skills required for customer interface and reporting. Must be competent in all aspects of troubleshooting and repair of RIX Industries 5R5, Star and other models of Compressors and LaBarge Controllers.Must have troubleshooting skills that seldom require assistance Ability to perform calculations such as percentages, ratios, and fractions.Basic computer skills and ability to adapt to a variety of software applications.Ability to understand the use and application of air and gas compressors and generators and basic manufacturing tooling and equipment.Excellent technical writing, oral communication, and inter-personal professional skills.Ability to travel based on company needs.Citizenship: U.S. Citizen or qualified U.S. Person in accordance with ALU 22CFR 120.15. May require the ability to obtain DOD security clearance.Preferred Qualifications
Advance course work in any Mechanical assembly discipline. Specific experience in the manufacturing of air and gas compressors and generators.Physical Requirements
This position is regularly exposed to the following conditions:Manufacturing, warehouse and office environmet.While working near moving equipment, mechanical parts and lift trucks; must have the ability to follow safe operating procedures.May be exposed to loud noise, fumes and/or toxic chemicals.Must have the following physical abilities:Ability to stoop, kneel, crouch, bend, stretch, reach, and lift.Ability to lift up to 50 pounds regularly.Ability to sit or stand for extended periods at a desk or table as well as machine tools or printers.Work Environment
Production
Equal Opportunity
RIX Industries is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with RIX Industries, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).
PI4d716c1ff9a7-6114
Read LessRIX Industries is a technology-focused company specializing in the design, development and manufacturing of gas generation systems, precision compressor solutions, and cryogenic cooling technologies for critical applications in Marine, Aerospace, Land, Energy, Industrial, Medical, and Critical Infrastructure markets. Founded in 1878, the company is headquartered in Benicia, CA, and operates additional facilities in Sparks, NV.
Position Summary
The CSS Parts Sales Representative is primarily responsible for the quoting, sale, delivery and invoicing of customer spare parts as well as maintaining all documentation related to this support. This person will also perform any tasks assigned by the Director of Customer Service.
Responsibilities
Provide customer quotes via phone and email to a variety of product markets. Address all customer requests and orders in a timely manner. Communicate effectively with clients in e-mail, letters, phone calls, etc. Assist customers in identifying part numbers, kits, or assembly numbers from various technical documentation. Track and/or expedite all customer sales orders, when required. Correspond with the Planning and Supply Chain personnel for the delivery and status of outstanding purchase orders. Participate in cross training within CSS Department to ensure expected levels of customer service are maintained during employee absences. Ensure export control requirements, when required, are adhered to when shipping parts. Maintain and update standard product pricing on all parts quoted. Manage discount levels from various inputs and markets, as directed by Business Development Attend meetings as required. Comply with all company rules and policies. Adhere to all safety policies and procedures. Perform all other duties in the best interest of the company or as directed by the Supervisor.Minimum Qualifications
High School diploma or equivalent.One-year data entry must be computer proficient and have the ability to adapt to a variety of software applications.Ability to read and understand contracts, blueprints, operating manuals, letters of credits, domestic and International shipping documents. Ability to perform basic calculations.Ability to communicate with others, both orally and written.Citizenship: U.S. Citizen or qualified U.S. Person in accordance with ALU 22CFR 120.15. May require the ability to obtain DOD security clearance.Preferred Qualifications
Customer Service experience working with customers by phone/email in a high volume & fast paced environment.Experience with Infor CSI ERP software.Some college coursework.Physical Requirements
Must have the following physical abilities: Ability to stoop, kneel, crouch, bend, stretch, reach, and lift.Ability to lift up to 50 pounds regularly.Ability to sit or stand for extended periods at a desk or table as well as machine tools or printers.Equal Opportunity
RIX Industries is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with RIX Industries, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).
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