Company Description RISETEK Global specializes in integrating advanced smart city and smart parking technology. The company provides customized solutions in data analytics, parking, revenue management, permitting, and enforcement, tailored to meet the unique requirements of its clients. RISETEK caters to a diverse clientele, including municipalities, colleges and universities, hospitality and residential communities, parking management firms, and enforcement entities. With a customer-centric approach, RISETEK delivers innovative and effective solutions to drive operational excellence. Role Description This full-time Account Manager role is an on-site position based in Charlotte, NC. The Account Manager will be responsible for managing relationships with clients, driving customer satisfaction, and identifying opportunities for growth. Responsibilities include acting as the primary point of contact, developing strategies to address client needs, coordinating with internal teams to ensure project success, and maintaining in-depth knowledge of RISETEK's solutions. The role also involves handling client inquiries, negotiating contracts, and analyzing client performance metrics to recommend improvements. Qualifications Client Relationship Management and Account Management experience Strong Communication, Negotiation, and Interpersonal Skills Sales Strategy, Business Development, and Client Needs Assessment expertise Analytical and Problem-Solving capabilities; experience with data-driven decision-making Technical knowledge related to smart city or smart parking solutions is a plus Proficiency in CRM tools and Microsoft Office Suite Ability to work on-site in Charlotte, NC Bachelor's degree in Business Administration, Marketing, or a related field
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