The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.
Job Summary:The Safety Technician is responsible for several activities, including waste consolidation, segregation, and preparation for shipping/disposal. The technician will perform facility inspections which include machine shops, production work areas, warehouse, and office workspaces; along with providing recommendations for corrective actions. The Technician will perform safety training on a variety of topics to employees and review the company's policies and procedures to ensure that the operational processes adhere to the internal guidelines and federal, state, and local regulations. The safety technician must have excellent communication, organizational, and computer skills.
The primary tasks, duties, and responsibilities that usually make up the job description of a Safety technician are shown below:
Essential Duties and ResponsibilitiesInspect work areas and equipment to ensure compliance with company, state, and federal safety policies and regulations; cite dangerous areas and processes and recommend corrective action.Distribute and track issuance of PPE to company staff according to employee role, tasks, and department.Monitor company PPE inventory and replenish supplies accordingly.Prepare, distribute, and post various health and safety material and announcements.Assist in spill clean-up as needed.Design and implement workplace processes and procedures that help protect workers from hazardous work conditions.Conduct new hire safety orientation and training.Maintain SDS (MSDS) formal document library; update SDS's as needed.Maintain the Company Dashboard and applicable OSHA occupational injury logs and report safety statistics as required.Coordinates clean-up or remediation activities at facilities.Assist in coordinating the daily activities of safety in support of the operations team.Assist management in near-miss and incident reporting and investigation.Conduct activities in a safe and healthy manner and work in accordance with established safety and company requirements.Other Duties and ResponsibilitiesAssist in driving continuous improvement through safety analyses, audits, and investigations.Assist in maintaining and updating environmental compliance for hazardous waste, storm-water, and air permits.Maintain comprehensive knowledge of safety regulations.Assist in driving employees to the clinic for random checks.Performs other duties as assigned.Education and ExperienceOccupational health and safety associate's degree, or certificate from an accredited community college or vocational school are strongly preferred.Three to five years of relevant experience.Considerable knowledge of Federal EPA/OSHA, State, and local policies, and regulations in the manufacturing industry.Excellent written and verbal communication skills.Excellent organizational skills and attention to detail.Ability to effectively learn and acquire new knowledge and skills.Computer skills and in-depth knowledge of Microsoft Windows-based programs are required.Requires effective time management skills and personal conduct.Ability to effectively interact with co-workers, clients, vendors, and other business contacts.Special Certificate or Course Requirements:Completion of the OSHA 40-Hour HAZWOPER training course and/or the 24 or 8-hour annual refresher course within the past 12 months is desirable.OSHA 30-hour General Industry Supervisory ResponsibilitiesNonePay Range$18-$24/hrWORK TYPEFull-time (On-site)Location: Lancaster, CARIDE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
Read LessThe following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.
JOB SUMMARY
As an Event Coordinator at RIDE, you will play a pivotal role in planning, coordinating, and executing a wide range of events, including trade shows, product launches, customer meetings, industry conferences, and corporate functions. You will collaborate with cross-functional teams to ensure that every event reflects our company's values, promotes our battery-electric technology, and drives meaningful engagement with our target audiences. The ideal candidate will be organized, creative, and passionate about sustainability, with a proven ability to manage multiple projects and deliver exceptional experiences.
JOB DESCRIPTION
Key Responsibilities:
Event Planning & Coordination: Oversee all aspects of event planning from conception to execution, ensuring events are executed seamlessly, within budget, and on time.Collaboration & Stakeholder Management: Work closely with internal teams (sales, engineering, and executive leadership) to align event objectives with business goals, messaging, and audience needs.Vendor & Venue Management: Source and liaise with venues, vendors, suppliers, and other external partners to secure event resources, assist with external contract negotiation, work with internal procurement team, and ensure all logistical details are handled efficiently.Brand Representation: Ensure that all events reflect RIDE's brand values, with a strong focus on sustainability and innovation. Act as a brand ambassador, ensuring consistency across all event materials and communications.Event Promotion: Collaborate with the marketing department team to create and implement event marketing materials, promotional strategies, including digital marketing, email campaigns, and social media outreachEvent Execution: Manage event timelines, on-site logistics, and the smooth operation of all event activities. Troubleshoot any issues that arise during the event to ensure a positive experience for attendees.Post-Event Analysis & Reporting: Collect feedback from attendees, analyze event performance, and provide insights for future event improvements. Prepare detailed reports on event outcomes, including ROI and engagement metrics.Sustainability Focus: As part of our commitment to environmental stewardship, prioritize eco-friendly event solutions, reducing waste and minimizing the environmental impact of each event.Qualifications:
Bachelor's degree in Event Management, Marketing, Communications, or a related field.3+ years of experience in event planning, preferably in the automotive, technology, or sustainability sectors.Strong understanding of event logistics, vendor relations, and budget management.Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external partners and software knowledge (Microsoft Office Suite, Teams, etc.).Creative problem-solving abilities and a proactive attitude, with attention to detail in every aspect of event execution.Strong organizational skills and the ability to manage multiple projects simultaneously in a fast-paced environment.Familiarity with event management software and digital tools (Cvent, Eventbrite, etc.).Familiarity with design software (Adobe Suite, Illustrator, Photoshop, Canva, CapCut, Premier, etc.).Passion for sustainability and electric transportation, with a genuine interest in contributing to the clean energy movement.Physical Requirements:
This role requires some physical activity related to event execution, including:
SUPERVISORY RESPONSIBILITY
NoPAY RANGE
$65,000 - $75,000 per yearWORK TYPE
Full-time (On-site)Location: Pasadena, CARemote is not available for this position.RIDE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
Read LessThe following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.
The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.
SUMMARY
A Bus Project Engineer is responsible for managing transit bus engineering and technical aspects. This includes coordinating with various teams, managing schedules, ensuring adherence to quality standards, and providing technical guidance to team members.
ESSENTIAL FUNCTIONS
Participate in the following design tasks: Initial vehicle layout schemes, vehicle configuration tables, performance calculations, etc. Overall vehicle layout. Prepare assembly and maintenance analysis reports for area components or the entire vehicle based on layout conditions or customer requirements Read and create wiring diagrams and schematics using AutoCAD. Familiar with Siemens NX software Responsible for design changes within the department's scope, including drawings, digital models, technical documents, etc. Analyze design reliability, serviceability, and manufacturability. Perform engineering duties at customer sites, or off site when required. Create BOM and oversee the creation of drawings to support new designs. If needed, be able to travel to customer's site for troubleshooting Provide support to other departments such as Manufacturing, Quality Assurance, and Customer Service. Recommend improvements to engineering policies and establish new procedures as needed. Maintain an awareness of how assigned tasks impact schedule, scope, budget, and quality at every stage of development, from concept to end of life. Other duties, as assigned.REQUIRED EDUCATION AND EXPERIENCE
Bachelor of Science in Mechanical Engineering or other related engineering discipline.WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud. Regularly required to work near moving mechanical parts. Occasionally may work in high precarious places.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, peripheral, depth perception, and ability to adjust focus.
TRAVEL : 10% or less
PAY RANGE: $70,000-$90,000
LOCATION: Lancaster, CA
RIDE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
Read LessThe following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.
The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.
SUMMARY
RIDE is currently driving an exciting transformation in the transportation industry, and we are recruiting a passionate and experienced sales manager to help us pave the road through the development and execution of truck sales targets. You will be a member of RIDE truck team and play a key role in creating RIDE EV truck history in US market.
ESSENTIAL RESPONSIBILITIES
Expand existing accounts, develop new business opportunities, and build a strong account portfolio across the Western and Southwestern United States (mainly west coast, but territories may be adjusted based on market conditions and organizational needs)Grow business with port customers, fleet management companies (FMCs), large enterprises, and customers specializing in distribution centers, terminals, and refuse truck operationsDevelop, direct, and execute regional sales plans and strategies to improve profitability and service levels throughout the assigned territoryDeliver compelling sales presentations to prospective clients, with or without company demonstration trucksConsistently meet or exceed assigned sales targets and performance goalsLead contract negotiations with prospective and existing customersSupport the development of pricing strategies, including quotes, promotions, and negotiationsPrepare and submit accurate weekly and monthly sales reportsAnalyze sales data and market trends to assess sales potential, customer preferences, and inventory requirementsManage and participate in regional meetings, industry associations, and customer eventsMaintain strong knowledge of the EV truck market, including OEMs, incentives, and industry trendsAttend meetings with vendors and suppliers to support sales and market initiativesRepresent the company at trade association meetings, conferences, and expos to promote products and services
COMPETENCIES
Demonstrated excellence in verbal and written communicationProficient in Microsoft Windows–based applications, including Word, Excel, PowerPoint, and SharePointWorking knowledge of customer service principles and practices, including customer needs assessment, service quality standards, and evaluation of customer satisfactionStrong problem-solving skills, with the ability to apply logical reasoning to assess alternatives and determine appropriate solutionsProven ability to collaborate effectively with colleagues and contribute to a team-based work environment
REQUIRED EDUCATION AND EXPERIENCE
Minimum of two to three (2-3) years of experience in Business-to-Business (B2B) salesAbility to perform effectively in a fast-paced, results-driven environmentPrior experience in Class 6 ~ Class 8 truck sales or electric vehicle (EV) truck sales preferredStrong knowledge of sales principles and methodologies, including product presentation, promotion, demonstrations, sales techniques, and sales management systemsProven ability to communicate effectively with customers both verbally and in writing, adapting messaging to meet audience needsDemonstrated ability to work independently, take initiative, and remain resourceful with minimal supervisionExperience negotiating contracts and influencing stakeholders to achieve positive business outcomesProven experience analyzing data, tracking performance metrics, and generating reportsWillingness and ability to travel within the United States to meet with customers and attend trade showsSpanish language proficiency is a plus
WORK LOCATION
Remote: base in NJ or NY.Territory: ME, NY, PA, VA, WV, RI, CT, NH, MA, MD, VT, JH, DE, DC.
SUPERVISORY RESPONSIBILITY
This position does not have direct supervisory responsibilities.
WORK ENVIRONMENT
This position operates primarily in a professional office environment and routinely utilizes standard office equipment, including computers, telephones, photocopiers, filing cabinets, and fax machines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
The company offers opportunities for continuous learning and professional development and fosters a workplace culture grounded in respect, integrity, openness, inclusion, and support.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stepstool as necessary.
TRAVEL
Up to 70%
PAY RANGE
$100,000 - $140,000 with commissionRIDE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
Read LessThe following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.
JOB SUMMARY
As the Marketing & PR Specialist at RIDE, you will play a key role in developing and executing integrated marketing, communications, and public relations initiatives that elevate brand awareness, support business growth, and strengthen RIDE's position as a leader in battery-electric transportation. This role will be responsible for creating compelling content, managing media and public relations activities, supporting digital marketing campaigns, coordinating brand messaging across channels, and assisting with strategic communications efforts.
The ideal candidate is a creative and detail-oriented communicator with strong writing and storytelling abilities, experience in B2B marketing and public relations, and a passion for sustainability and clean transportation. This individual should be comfortable managing multiple projects while collaborating across departments to ensure consistent and impactful brand communications.
JOB DESCRIPTION
Key Responsibilities:
Marketing & Communications Strategy: Support the development and execution of integrated marketing and communications strategies that align with RIDE's business objectives, brand positioning, and growth initiatives.Content Creation & Storytelling: Develop engaging content for press releases, newsletters, website updates, email campaigns, brochures, presentations, customer success stories, and other marketing collateral to communicate RIDE's mission, products, and industry leadership.Public Relations & Media Outreach: Assist in managing media relations activities, including drafting press materials, coordinating interviews and factory tours, monitoring media coverage, and supporting proactive outreach to industry publications, journalists, and partners.Social Media Management: Create, schedule, and manage social media content across LinkedIn, Facebook, Instagram, and YouTube to increase engagement, brand visibility, and audience growth. Monitor analytics and recommend improvements based on performance metrics.Brand Management: Ensure consistency in brand identity, messaging, and visual standards across all internal and external communications materials. Support efforts to strengthen RIDE's brand presence within the clean transportation industry.Digital Marketing Support: Collaborate with the marketing team on digital marketing initiatives, including email marketing campaigns, website content management, SEO optimization, paid advertising, and lead generation activities.Collaboration & Cross-Functional Support: Work closely with internal teams including sales, engineering, executive leadership, and government relations to develop accurate and impactful messaging that supports company priorities and customer engagement.Event & Trade Show Support: Assist with the promotion and communications strategy for trade shows, conferences, customer events, and product launches, including pre-event marketing, on-site media coordination, and post-event content development.Analytics & Reporting: Track and analyze marketing and PR performance metrics, including campaign effectiveness, media coverage, website traffic, social engagement, and audience growth. Provide recommendations and insights for continuous improvement.Industry Awareness & Thought Leadership: Stay informed on industry trends, sustainability initiatives, government incentive programs, and emerging technologies in the electric vehicle and clean transportation sectors to support strategic messaging and thought leadership opportunities.Qualifications:
Bachelor's degree in Marketing, Communications, Public Relations, Journalism, or a related field.4+ years of experience in marketing, communications, or public relations, preferably in the automotive, technology, or sustainability sectors.Exceptional written and verbal communication skills, with strong storytelling and content development abilities.Experience managing social media platforms, digital marketing campaigns, and brand communications.Familiarity with media relations, press release writing, and public relations best practices.Strong organizational skills and the ability to manage multiple projects simultaneously in a fast-paced environment.Excellent collaboration and interpersonal skills, with the ability to work effectively across cross-functional teams and external partners.Proficiency with Microsoft Office Suite, Teams, and marketing tools such as Mailchimp or similar platforms.Familiarity with design and content creation software (Adobe Creative Suite, Illustrator, Photoshop, Canva, CapCut, Premiere, etc.).Knowledge of website management platforms and basic SEO principles is preferred.Passion for sustainability and electric transportation, with a genuine interest in contributing to the clean energy movement..Physical Requirements:
This role requires some physical activity related to event execution, including:
SUPERVISORY RESPONSIBILITY
NoPAY RANGE
$71,000 - $88,000 per yearWORK TYPE
Full-time (On-site)Location: Pasadena, CARIDE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
Read LessThe following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.
Summary
The Director of Sales, Truck, is responsible for leading the sales strategy, business development, and customer relationship management efforts for the company's truck product line. This role will drive revenue growth, expand market presence, and oversee sales operations for commercial truck accounts and related fleet opportunities. The Director will lead the truck sales team, develop strategic customer relationships, and partner cross-functionally to support successful sales execution, forecasting, and long-term business growth.
Job Description
Lead and manage the truck sales team to achieve revenue, market share, and profitability goalsDevelop and execute the sales strategy for the truck business in alignment with company objectivesEstablish quarterly and annual sales targets and hold the team accountable for performanceIdentify and pursue new business opportunities with fleet customers, dealers, distributors, commercial accounts, and public or private sector partners, as applicableBuild and maintain strong relationships with key customers and strategic partners to support long-term growthDirect sales operations, including forecasting, pipeline review, sales reporting, and budget managementMonitor market trends, customer activity, competitor products, and industry developments to inform strategyReview customer requirements and work with internal teams to develop solutions that meet operational and commercial needsPartner with finance, operations, engineering, service, and leadership teams to support proposals, pricing, delivery planning, and customer satisfactionSupport contract discussions, pricing strategy, and commercial negotiations to achieve customer value while protecting company profitabilityImprove truck sales processes, reporting, and team effectiveness to strengthen execution and visibilityProvide regular business updates, sales forecasts, and strategic recommendations to senior leadershipCompetencies
Strong leadership and team management skillsExcellent communication, interpersonal, and customer relationship skillsStrong strategic planning and business development capabilitySolid sales forecasting, budgeting, and pipeline management skillsStrong negotiation and commercial judgmentAbility to analyze market trends and competitor activity and convert findings into action plansStrong project management and organizational skills, with the ability to manage multiple priorities and deadlinesAbility to work cross-functionally and influence stakeholders across departmentsResults-oriented with the ability to drive accountability and executionSupervisory Responsibility
This position has direct supervisory responsibility for members of the truck sales team.
PAY RANGE
• $140,000 - $180,000 per year with bonuses
RIDE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
Read LessThe following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.
JOB SUMMARY
As the first point of contact, you provide each guest with a glimpse into BYD/RIDE. Our ideal candidate is a friendly and personable individual who can provide a warm welcome to all visitors and help maintain office operations for our employees. As the first point of contact, you provide each guest with a glimpse into BYD/RIDE. Our ideal candidate is a friendly and personable individual who can provide a warm welcome to all visitors and help maintain office operations for our employees.
Under supervision of the Administrative Supervisor, the receptionist performs a wide variety front desk and administrative responsibilities for the BYD/RIDE Pasadena Corporate Headquarters. The ideal candidate ensures support and completion of tasks in a timely manner while maintaining quality work. Management retains the discretion of adding or changing the duties of the position at any time.
JOB DESCRIPTION
• Excellent interpersonal skills to interact effectively with staff and visitors.
• Updates visitor calendar and maintains security by following procedures for visitors
• Manage 2 multi-system landlines and properly route calls to correct personnel.
• Manage all incoming mail, packages, and deliveries, and creating shipping labels as needed.
• Becoming a liaison for office vendors and property management.
• Maintain a clean, organized front desk and conference rooms before and after each use.
• Assist HR with New Hire Onboarding and Offboarding.
• Assist with company catering orders and events.
• Manage internal meeting calendar.
• Support general office operations and administrative tasks as assigned.
• Computer Skills: To perform this job successfully, an individual should have knowledge of Internet software; Spreadsheet software and Word Processing software.
REQUIREMENTS:
• Minimum 2 year work experience in office or similar roles are preferred
• Excellent interpersonal skills to interact effectively with staff and visitors
• Excellent verbal and written communication skills
• Detailed-oriented when performing administrative duties
• Highly organized multitasker who works well in a fast-paced environment
SUPERVISORY RESPONSIBILITY
• No
TRAVEL
• NA
PAY RANGE
• $19.00 - $21.00/ hr
WORK TYPE
• Full-time (On-site)
• Location: Pasadena, CA
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
If you are a self-motivated, technically proficient individual with a passion for training and traveling, we invite you to apply for this exciting opportunity to be a key player in the growing electric transit bus industry.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, peripheral, depth perception, and ability to adjust focus.
RIDE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
Read LessThe following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.
The Parts Manager is responsible for overseeing the availability of parts and components to successfully support customers. This role ensures appropriate parts supply, by working closely with other departments for finding solutions for backorder parts and working with other departments to quickly solve parts issues. This role is key to ensuring high levels of customer satisfaction as it relates to the parts team. This role oversees the parts team, manages applicable processes, resolves escalated issues, and collaborates with internal departments such as engineering, warehouse, purchasing, warranty and other departments to deliver seamless customer experiences. It is the responsibility of the Parts Manager to take the responsibility to ensure quick solutions to part topics to ensure customer satisfaction.
JOB DESCRIPTION
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Key Responsibilities
Parts Department Operations
• Manage daily operations of the Parts Department, including inbound inquiries, order support, customer quoting and timely parts issue resolution.
• Ensure timely, accurate, and professional responses to customer inquiries regarding products, parts availability, orders, and delivery status. Taking the leadership to proactively find the best solution when a part is delayed or on backorder. Perform continual and professional follow-up with others to find solutions on parts topics.
• Ensure the Parts Department team is providing the highest level of customer service communication and support.
• When issues arise, take responsibility to appropriately and proactively escalate parts issues internally before customers escalate parts issues.
• Develop and implement Part Department policies, procedures, and performance standards.
• Appropriately monitor and set sales prices on parts. Make price adjustments as necessary.
• Effectively monitor and report on sale prices, cost changes, and track Gross Margins.
• Meet or exceed assignment timelines.
Team Leadership & Development
• Effectively supervise Parts Department staff.
• Lead, train, manage, and mentor Part Department colleagues.
• Effectively manage direct reports to ensure performance, including performance evaluations.
• Promote a customer-focused culture within the department.
• Provide training, performance management, and efficient management for the team.
• Promote a culture of safety, efficiency, and accountability.
• Be professional, specifically when communicating internally within the organization and outside the organization.
Customer Relationship Management
• Manage escalated customer complaints and ensure timely and complete resolution.
• Identify opportunities to improve the customer experience, as it relates to parts management.
Cross-Functional Collaboration
• Work closely with engineering, warehouse, buyers, sales, manufacturing, logistics, field service, and other cross-functional teams to quickly resolve customer issues.
• Work with other departments to maintain accurate stock levels of parts.
• Support repair campaigns to ensure parts are available in a timely manner.
Systems & Reporting
• Utilize CRM and ERP systems for effective parts management to track parts usage and stock levels. Create, present, and monitor parts metrics such as fill rate, shortages, ETAs for backorders, order fulfillment, response time, resolution time, and other applicable metrics on a weekly basis.
• Respond to specific customer requests for parts performance metrics, as requested.
• Maintain accurate records of parts transactions and parts data.
• Provide regular reports and insights to senior management and customers.
Process Improvement
• Analyze customer feedback, parts KPIs to identify improvement opportunities.
• Implement service enhancements to improve response time, order accuracy, and customer satisfaction.
• Lead initiatives to streamline service workflows and improve efficiency.
Compliance & Safety
• Ensure compliance with company policies, safety regulations, and quality standards.
Other Duties
• Be a team player and perform other assigned duties within the realm of job duties to support the organization.
QUALIFICATIONS
Education
• Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or related field preferred.
Experience
• 5+ years of experience in parts management or supply chain operations within the automotive industry.
• Previous supervisory or management experience preferred.
Skills
• Strong knowledge of automotive parts and supply chain operations
• Inventory management and forecasting
• CRM / ERP systems experience (Microsoft Dynamics / SAP)
• Vendor negotiation and supplier management
• Leadership and team management
Pay Range: $100,000 - $130,000 per yr
Work Type: Full-time
Work Location: Lancaster CA (On-site)
Benefits:
Professional development assistance401(k)Health insurancePaid time offVision insuranceHealth savings accountDental insuranceRelocation assistanceEmployee assistance programRIDE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
Read LessThe following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.
JOB SUMMARY
We are seeking a skilled and passionate Electrical Transit Bus, School Bus, Trucks Technical Trainer to join our dynamic team. This role requires an expert with a deep understanding of electric vehicles and their electrical systems, who can deliver high-quality technical training to transit operators, maintenance personnel, and other stakeholders across various locations. As a Traveling Trainer, you will spend approximately 50% to 75% of your time traveling to transit agencies, depots, training sites, and RIDE facilities to support lesson development and instructor-led activities.
The primary goal of a technical trainer is to deliver virtual, on-site, hands-on training, ensuring that participants are equipped with the knowledge to operate and maintain electric trucks and buses safely and efficiently.
JOB DESCRIPTION
RESPONSIBILITIES:
Training Delivery: Lead in-person technical training sessions on the operation, maintenance, and troubleshooting of electric transit buses, with a focus on electrical systems, battery management, propulsion systems, and charging infrastructure.
- Curriculum Development: Work with the Training Manager to develop, update, and enhance training materials, manuals, and instructional resources for both entry-level and advanced learners.
- On-Site Support: Provide technical expertise and troubleshooting assistance during training events, addressing participants' questions and practical challenges.
- Hands-On Demonstrations: Conduct live demonstrations of bus systems, diagnostic tools, and safety protocols for electrical components and systems.
- Knowledge Transfer: Ensure that all training participants gain a comprehensive understanding of industry standards, best practices, and emerging technologies in electric transit buses.
- Assessment & Evaluation: Monitor participant progress through assessments and evaluations to ensure effective learning and skill acquisition, providing feedback and additional support as necessary.
- Customer Relationships: Build strong relationships with clients, ensuring they receive value from training programs and offering ongoing technical support as needed.
- Travel Coordination: Plan, coordinate, and manage travel schedules for training assignments, ensuring prompt arrival and efficient delivery of training.
- Safety & Compliance: Ensure all training sessions comply with safety standards, local regulations, and environmental guidelines, especially as they relate to high-voltage systems, batteries, and electric propulsion systems.
- Practical Training: Work well with other Customer Service Teams to develop practical, hands-on, and timely product knowledge and expertise.
SUPERVISORY RESPONSIBILITY
NoTRAVEL
Nationwide (50% -75% Travel Required) and Local within 150 miles radius from home office location using personal vehicle (mileage reimbursement)QUALIFICATIONS
Qualifications:
- Education: Associate's degree or equivalent experience in electrical engineering, automotive technology, or a related field.
- Experience: Minimum of 5 years' hands-on experience working with electric transit buses, including electrical systems, propulsion, battery management, and charging systems. Experience in a technical training or mentoring role is a plus.
- Technical Expertise: Extensive knowledge of electric vehicle systems, including DC and AC electrical systems, battery management systems, inverters, charging systems, and troubleshooting techniques.
- Travel Flexibility: Willingness to travel up to 75% of the time across the United States. Travel will typically involve a combination of air and ground transportation, including overnight stays at various locations.
- Communication Skills: Strong verbal and written communication skills, with the ability to explain complex technical concepts to individuals with varying levels of technical knowledge.
- Problem-Solving Skills: Ability to troubleshoot and diagnose complex electrical issues in transit bus systems on-site.
- Customer-Centric: Ability to interact professionally with a wide range of clients, from mechanics to high-level management, ensuring a positive training experience.
- Safety Mindset: Strong commitment to safety standards and a proactive approach to promoting a safe training environment.
Preferred Qualifications:
- Have or can obtain a Class A license (commercial driver's license (CDL))
- Experience in Transit Industry: Prior experience working with electric or hybrid transit buses or in a similar technical field.
- Training Experience: Previous experience in developing or delivering technical training to diverse audiences.
- Software Proficiency: Familiarity with diagnostic tools and software used in the maintenance of electric buses. MS OFFICE (Word, PowerPoint, Excell, SharePoint, Outlook).
PHYSICAL REQUIREMENTS
- Ability to lift and move up to 50 pounds, as required for hands-on training with electric bus components.
- Ability to work in various environmental conditions (outdoor training, warehouse environments, etc.).
If you are a self-motivated, technically proficient individual with a passion for training and traveling, we invite you to apply for this exciting opportunity to be a key player in the growing electric transit bus industry.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, peripheral, depth perception, and ability to adjust focus.
Pay Range:
$85,000- $110,000/yrBenefits:
401(k)Dental insuranceEmployee assistance programHealth insuranceHealth savings accountPaid time offProfessional development assistanceRelocation assistanceVision insuranceSchedule:
Monday - FridayWork Location:
Pasadena CA (Onsite)Job Type:
Full-timeRIDE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
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