Ride Connection is looking for a Systems Administrator to help keep our technology environment secure, reliable, and easy to use across the organization. This role is ideal for someone who enjoys both hands-on systems administration and helping people work better with technology.
You'll support and help improve the core systems our teams rely on every day, including Microsoft 365, Microsoft Entra, Active Directory, Teams, SharePoint, RingCentral, Jira, Power Platform tools, Power BI, and other operational applications. You'll also help to strengthen cybersecurity, improve governance, reduce manual work, and support modernization efforts across a mission-driven nonprofit serving communities across the Portland Oregon tri-county area.
About Ride ConnectionRide Connection is a private nonprofit based in Portland, Oregon, committed to meeting community transportation needs one person at a time. Our mission is to move lives by providing safe, personalized transportation for people who need it - helping them access healthcare, essential services, and opportunities to thrive. Through that work, we promote independence, inclusion, and quality of life across the communities we serve.
What You'll DoIn this role, you will:
Administer and support core technology systems including Microsoft 365, Entra, Active Directory, Exchange, Teams, SharePoint, OneDrive, RingCentral, Jira, Power Apps, Power BI, and other approved business systems.Manage user access and identity administration, including accounts, licenses, permissions, MFA, shared mailboxes, distribution lists, security groups, and onboarding/offboarding activities.Maintain and improve Jira Service Management, including request workflows, queues, forms, SLAs, reporting, knowledge content, and user adoption.Support Teams and SharePoint administration and governance, including collaboration structures, permissions, file organization, training, and troubleshooting.Administer RingCentral communications tools, including users, call routing, devices, voicemail, and related support.Provide operational support for business applications such as Power Platform tools, Power BI reporting, mobility and volunteer management systems, and other line-of-business platforms.Assist with data, reporting, and integration support, including Power BI access, refresh troubleshooting, data workflows, and reporting dependencies.Strengthen cybersecurity and governance practices through access reviews, secure account management, phishing awareness support, remediation follow-up, and policy-aligned system administration.Build and improve automation and documentation using tools like PowerShell, Power Automate, Intune, Jira automation, and Microsoft 365 administrative capabilities.Train and support users on collaboration tools, service desk workflows, secure technology use, and standard IT practices.Partner across departments with IT leadership, HR, Finance, Operations, vendors, and program teams to keep systems running well and continuously improve the user experience.What You BringWe're looking for someone who combines technical depth with strong service instincts. You may be a great fit if you bring:
Strong experience supporting Microsoft 365, Active Directory, Exchange, Teams, SharePoint, OneDrive, RingCentral, Jira, Power Apps, Power BI, and related business systems.Confidence troubleshooting accounts, devices, permissions, email, phones, printers, mobile devices, connectivity, and application access.Practical knowledge of cybersecurity best practices, including MFA, endpoint security, secure access, and account management.Experience creating documentation, procedures, training materials, and scalable support processes.A collaborative, customer-focused approach with strong judgment, organization, and attention to detail.A genuine interest in supporting a mission-driven organization and helping colleagues use technology effectively.Required Qualifications3+ years of progressive experience in IT support, systems administration, desktop or endpoint support, or a related role.Hands-on experience administering Microsoft 365, Active Directory, Exchange, user accounts, permissions, endpoint devices, collaboration tools, and common business applications.Experience supporting Windows devices, mobile devices, printers, phones, peripherals, and ticketing/service management systems.Experience with application administration, access management, reporting, or operational workflow systems.Ability to document procedures, communicate clearly, train users, travel between sites as needed, lift/move IT equipment, and pass required background checks.Preferred QualificationsExperience with Microsoft Intune, Microsoft Entra, Power Automate, Power Apps, Power BI, Jira, RingCentral, SharePoint, or Teams.Experience configuring and governing collaboration, service management, project management, reporting, Power Platform, or workflow systems.Experience in nonprofit, healthcare, transportation, field operations, or other mission-driven environments.Familiarity with cloud migration, Microsoft 365 modernization, SaaS administration, legacy system cleanup, vendor coordination, telecom support, or managed service providers.Relevant certifications such as Microsoft, CompTIA, ITIL, Atlassian, or cybersecurity credentials.Work EnvironmentOffice, hybrid, remote-support, and occasional field/site support environmentFrequent computer use and repetitive motionAbility to lift and move technology equipment, with frequent lifting of items up to 40 poundsOccasional after-hours support during outages, emergencies, or critical operational needsWhy Join Ride ConnectionThis is a chance to do meaningful technical work in an organization where the mission is tangible and the impact is real. You'll help build a more secure, efficient, and user-friendly technology environment that supports teams delivering essential transportation services in the community.
We move lives by providing safe, personalized transportation for people who need it.
Ride Connection is an Equal Opportunity Employer.
Read LessRCB Wapato Shores Accessible Transportation is seeking a compassionate and reliable individual to join our team as a full-time driver based in Columbia County and serving both local communities and the greater Portland Metro area.
As a Driver, you’ll play a vital role in providing safe, friendly, and dependable transportation to older adults, people with disabilities, and others in our community through Non-Emergency Medical Transportation (NEMT) services. This is more than just a driving job—it’s an opportunity to make a meaningful difference in the lives of those who rely on your care and reliability every day.
CompensationThis is a non-exempt position with an hourly range of $21.48 – $26.43.
Starting pay is based on directly comparable experience, with most new drivers starting at $21.48 per hour.
Enjoy a four-day workweek (10-hour shifts) with three days off—at least two of which will always be consecutive. There’s also the potential for occasional overtime if you’d like extra hours.
You’ll primarily drive one of our larger passenger vans, and may occasionally be asked to drive a smaller bus. No CDL is required—just a safe driving record, reliability, and a kind heart.
Because we serve riders with a range of mobility needs, all applicants must be able to:
Assist clients with loading and unloading
Push and maneuver a wheelchair safely
Bend, crouch, and work within enclosed spaces while securing mobility devices
If you take pride in helping others and want a role that strengthens your community, we’d love to meet you.
What You’ll DoSafely transport customers to and from destinations such as medical appointments and other essential errands.
Follow trip schedules and directions provided by the Program Manager or Dispatcher.
Assist passengers with boarding and exiting using ramps or lifts, secure mobility devices, and escort customers to their destinations as needed.
Ensure customer comfort, safety, and dignity throughout each trip.
Provide friendly, respectful, and professional service at all times.
Observe all traffic laws and safety regulations, especially when transporting customers with mobility challenges.
Conduct pre- and post-trip vehicle inspections and maintain appropriate fuel levels.
Respect and protect customer confidentiality.
QualificationsValid driver’s license with a clean driving record with no more than two infractions of any kind in the past five years.
At least five years of driving experience as recorded by the DMV.
Ability to lift and move up to 40 pounds safely and secure wheelchairs in enclosed spaces.
Access to reliable transportation.
Comfort using smartphones and tablets.
Ability to pass a National Criminal Record Check (*this will include fingerprinting). If a record exists, we’ll review and discuss the nature of the charges with you—many situations are not a barrier to employment.
*This position includes “Safety Sensitive” duties per Federal Transit Administration (FTA) guidelines and requires participation in the FTA Drug and Alcohol testing program, including pre-employment, random, reasonable suspicion, and post-accident testing.
Language RequirementTo ensure the safety of our riders and staff, this position requires the ability to read, write, and speak English, including reading trip notes, communicating with dispatch, and interacting clearly with riders in real-time.
We value language diversity and can provide training materials in multiple languages, but for safety and emergency communication, a working fluency in English is essential.
Welcomed Additional QualificationsBilingual or multilingual communication skills in addition to English
Prior experience driving or providing customer service
Experience, lived or professional, working with older adults or individuals with disabilities
BenefitsCompetitive pay with opportunities for advancement
Comprehensive medical, dental, and vision insurance
403(b) retirement plan with automatic employer contribution plus a 2% match
Flexible Spending Account with up to $500 annual employer contribution
140 hours of PTO in your first three years, with regular increases
Six paid holidays, plus MLK Day of Service and Juneteenth Day of Learning
60 hours of annual sick leave
TriMet annual public transportation pass
Supportive training and a welcoming team culture
The satisfaction of knowing your work directly enhances the independence and quality of life of your neighbors and communities
You can learn more about Ride Connection at www.rideconnection.org.and a
Join us in helping older adults and people with disabilities enjoy the freedom and independence they deserve.
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