Come Work with a Winner!
Residential Supervisor – Richmond Residential Services, Inc. (RRSI)
Location: Richmond, VA
Schedule: Full-Time | One Remote Day Weekly | Flexible Scheduling
Compensation: Competitive Salary + $200 On-Call Stipend (8–10 Week Rotation) + $1.50/hr Shift Differential (4PM–7AM)
Benefits: Health, Dental, Vision, Long-Term & Short-Term Disability, EAP, Employee Wellness Program, 403(b) Retirement Match, and Generous Paid Time Off
Make a Difference Where It Matters
If you want to work in a place that values the people we serve and the people who serve them, Richmond Residential Services, Inc. is the place to be.
We’re a mission-driven, people-centered organization that provides compassionate, high-quality supports to individuals with intellectual and developmental disabilities. As a Residential Supervisor, you’ll play a vital leadership role — ensuring our homes are safe, nurturing, and person-centered while coaching and mentoring staff to provide exceptional care.
What Makes This Role Stand Out
Flexible Scheduling: One remote day weekly and flexibility to balance work and home life.On-Call Stipend: Earn $200 per rotation (8–10 week cycle).Collaborative Support: Partner with Case Managers, QA, and leadership for team-based problem solving and quality outcomes.Comprehensive Benefits: Health, dental, vision, long- and short-term disability, 403(b) match, EAP, and a wellness program that supports your total well-being.Culture That Cares: A supportive environment where your ideas are valued, your contributions recognized, and your growth encouraged.Coaching & Development: Build your leadership skills while mentoring others, guiding staff performance, and developing strong, confident teams.Key Responsibilities
Provide daily supervision, coaching, and mentoring to Direct Support Professionals (DSPs), ensuring compassionate, person-centered care.Lead with critical problem-solving skills, addressing challenges proactively and fostering teamwork and accountability.Oversee Person-Centered Plans (PCPs) and ensure accurate, timely documentation in Therap and QuickMar.Collaborate with Case Management, QA, and healthcare partners to maintain high-quality, compliant supports.Manage program budgets, staffing, and schedules to ensure smooth daily operations.Model positive leadership, professionalism, and respect in all interactions with staff, families, and supported individuals.Participate in performance reviews, audits, and training initiatives to support continuous improvement.What You Bring
Bachelor’s degree in Human Services, Behavioral Sciences, or related field preferred.At least three years of experience supporting individuals with intellectual or developmental disabilities.Strong leadership abilities with proven skills in coaching, mentoring, and critical problem solving.Excellent written and verbal communication skills.Knowledge of person-centered practices, Positive Behavioral Supports, and DBHDS licensing standards.Valid Virginia driver’s license and acceptable driving record.Ability to pass required background checks and pre-employment screenings.Physical & Environmental Requirements
Ability to lift up to 50 lbs. to assist individuals as needed.Occasional bending, kneeling, and transferring.Ability to navigate home environments and operate agency vehicles safely.
Why You’ll Love Working Here
At RRSI, leadership is about compassion, curiosity, and courage. We care deeply about the people we serve—and the people who make our mission possible. From our Employee Wellness Program and EAP to leadership coaching and professional growth opportunities, you’ll be part of a culture built on trust, support, and excellence.
If you’re ready to lead with heart, think critically, and make an impact every day, apply today and join the RRSI team.
ACKNOWLEDGMENT: I have read and do understand the contents of this job description.
Read LessCome Work with a Winner!
Residential Supervisor – Richmond Residential Services, Inc. (RRSI)
Location: Richmond, VA
Schedule: Full-Time | One Remote Day Weekly | Flexible Scheduling
Compensation: Competitive Salary + $200 On-Call Stipend (8–10 Week Rotation) + $1.50/hr Shift Differential (4PM–7AM)
Benefits: Health, Dental, Vision, Long-Term & Short-Term Disability, EAP, Employee Wellness Program, 403(b) Retirement Match, and Generous Paid Time Off
Make a Difference Where It Matters
If you want to work in a place that values the people we serve and the people who serve them, Richmond Residential Services, Inc. is the place to be.
We’re a mission-driven, people-centered organization that provides compassionate, high-quality supports to individuals with intellectual and developmental disabilities. As a Residential Supervisor, you’ll play a vital leadership role — ensuring our homes are safe, nurturing, and person-centered while coaching and mentoring staff to provide exceptional care.
What Makes This Role Stand Out
Flexible Scheduling: One remote day weekly and flexibility to balance work and home life.On-Call Stipend: Earn $200 per rotation (8–10 week cycle).Collaborative Support: Partner with Case Managers, QA, and leadership for team-based problem solving and quality outcomes.Comprehensive Benefits: Health, dental, vision, long- and short-term disability, 403(b) match, EAP, and a wellness program that supports your total well-being.Culture That Cares: A supportive environment where your ideas are valued, your contributions recognized, and your growth encouraged.Coaching & Development: Build your leadership skills while mentoring others, guiding staff performance, and developing strong, confident teams.Key Responsibilities
Provide daily supervision, coaching, and mentoring to Direct Support Professionals (DSPs), ensuring compassionate, person-centered care.Lead with critical problem-solving skills, addressing challenges proactively and fostering teamwork and accountability.Oversee Person-Centered Plans (PCPs) and ensure accurate, timely documentation in Therap and QuickMar.Collaborate with Case Management, QA, and healthcare partners to maintain high-quality, compliant supports.Manage program budgets, staffing, and schedules to ensure smooth daily operations.Model positive leadership, professionalism, and respect in all interactions with staff, families, and supported individuals.Participate in performance reviews, audits, and training initiatives to support continuous improvement.What You Bring
Bachelor’s degree in Human Services, Behavioral Sciences, or related field preferred.At least three years of experience supporting individuals with intellectual or developmental disabilities.Strong leadership abilities with proven skills in coaching, mentoring, and critical problem solving.Excellent written and verbal communication skills.Knowledge of person-centered practices, Positive Behavioral Supports, and DBHDS licensing standards.Valid Virginia driver’s license and acceptable driving record.Ability to pass required background checks and pre-employment screenings.Physical & Environmental Requirements
Ability to lift up to 50 lbs. to assist individuals as needed.Occasional bending, kneeling, and transferring.Ability to navigate home environments and operate agency vehicles safely.
Why You’ll Love Working Here
At RRSI, leadership is about compassion, curiosity, and courage. We care deeply about the people we serve—and the people who make our mission possible. From our Employee Wellness Program and EAP to leadership coaching and professional growth opportunities, you’ll be part of a culture built on trust, support, and excellence.
If you’re ready to lead with heart, think critically, and make an impact every day, apply today and join the RRSI team.
ACKNOWLEDGMENT: I have read and do understand the contents of this job description.
Read LessCome Work with a Winner!
Residential Supervisor – Richmond Residential Services, Inc. (RRSI)
Location: Richmond, VA
Schedule: Full-Time | One Remote Day Weekly | Flexible Scheduling
Compensation: Competitive Salary + $200 On-Call Stipend (8–10 Week Rotation) + $1.50/hr Shift Differential (4PM–7AM)
Benefits: Health, Dental, Vision, Long-Term & Short-Term Disability, EAP, Employee Wellness Program, 403(b) Retirement Match, and Generous Paid Time Off
Make a Difference Where It Matters
If you want to work in a place that values the people we serve and the people who serve them, Richmond Residential Services, Inc. is the place to be.
We’re a mission-driven, people-centered organization that provides compassionate, high-quality supports to individuals with intellectual and developmental disabilities. As a Residential Supervisor, you’ll play a vital leadership role — ensuring our homes are safe, nurturing, and person-centered while coaching and mentoring staff to provide exceptional care.
What Makes This Role Stand Out
Flexible Scheduling: One remote day weekly and flexibility to balance work and home life.On-Call Stipend: Earn $200 per rotation (8–10 week cycle).Collaborative Support: Partner with Case Managers, QA, and leadership for team-based problem solving and quality outcomes.Comprehensive Benefits: Health, dental, vision, long- and short-term disability, 403(b) match, EAP, and a wellness program that supports your total well-being.Culture That Cares: A supportive environment where your ideas are valued, your contributions recognized, and your growth encouraged.Coaching & Development: Build your leadership skills while mentoring others, guiding staff performance, and developing strong, confident teams.Key Responsibilities
Provide daily supervision, coaching, and mentoring to Direct Support Professionals (DSPs), ensuring compassionate, person-centered care.Lead with critical problem-solving skills, addressing challenges proactively and fostering teamwork and accountability.Oversee Person-Centered Plans (PCPs) and ensure accurate, timely documentation in Therap and QuickMar.Collaborate with Case Management, QA, and healthcare partners to maintain high-quality, compliant supports.Manage program budgets, staffing, and schedules to ensure smooth daily operations.Model positive leadership, professionalism, and respect in all interactions with staff, families, and supported individuals.Participate in performance reviews, audits, and training initiatives to support continuous improvement.What You Bring
Bachelor’s degree in Human Services, Behavioral Sciences, or related field preferred.At least three years of experience supporting individuals with intellectual or developmental disabilities.Strong leadership abilities with proven skills in coaching, mentoring, and critical problem solving.Excellent written and verbal communication skills.Knowledge of person-centered practices, Positive Behavioral Supports, and DBHDS licensing standards.Valid Virginia driver’s license and acceptable driving record.Ability to pass required background checks and pre-employment screenings.Physical & Environmental Requirements
Ability to lift up to 50 lbs. to assist individuals as needed.Occasional bending, kneeling, and transferring.Ability to navigate home environments and operate agency vehicles safely.
Why You’ll Love Working Here
At RRSI, leadership is about compassion, curiosity, and courage. We care deeply about the people we serve—and the people who make our mission possible. From our Employee Wellness Program and EAP to leadership coaching and professional growth opportunities, you’ll be part of a culture built on trust, support, and excellence.
If you’re ready to lead with heart, think critically, and make an impact every day, apply today and join the RRSI team.
ACKNOWLEDGMENT: I have read and do understand the contents of this job description.
Read LessCome Work with a Winner!
Residential Supervisor – Richmond Residential Services, Inc. (RRSI)
Location: Richmond, VA
Schedule: Full-Time | One Remote Day Weekly | Flexible Scheduling
Compensation: Competitive Salary + $200 On-Call Stipend (8–10 Week Rotation) + $1.50/hr Shift Differential (4PM–7AM)
Benefits: Health, Dental, Vision, Long-Term & Short-Term Disability, EAP, Employee Wellness Program, 403(b) Retirement Match, and Generous Paid Time Off
Make a Difference Where It Matters
If you want to work in a place that values the people we serve and the people who serve them, Richmond Residential Services, Inc. is the place to be.
We’re a mission-driven, people-centered organization that provides compassionate, high-quality supports to individuals with intellectual and developmental disabilities. As a Residential Supervisor, you’ll play a vital leadership role — ensuring our homes are safe, nurturing, and person-centered while coaching and mentoring staff to provide exceptional care.
What Makes This Role Stand Out
Flexible Scheduling: One remote day weekly and flexibility to balance work and home life.On-Call Stipend: Earn $200 per rotation (8–10 week cycle).Collaborative Support: Partner with Case Managers, QA, and leadership for team-based problem solving and quality outcomes.Comprehensive Benefits: Health, dental, vision, long- and short-term disability, 403(b) match, EAP, and a wellness program that supports your total well-being.Culture That Cares: A supportive environment where your ideas are valued, your contributions recognized, and your growth encouraged.Coaching & Development: Build your leadership skills while mentoring others, guiding staff performance, and developing strong, confident teams.Key Responsibilities
Provide daily supervision, coaching, and mentoring to Direct Support Professionals (DSPs), ensuring compassionate, person-centered care.Lead with critical problem-solving skills, addressing challenges proactively and fostering teamwork and accountability.Oversee Person-Centered Plans (PCPs) and ensure accurate, timely documentation in Therap and QuickMar.Collaborate with Case Management, QA, and healthcare partners to maintain high-quality, compliant supports.Manage program budgets, staffing, and schedules to ensure smooth daily operations.Model positive leadership, professionalism, and respect in all interactions with staff, families, and supported individuals.Participate in performance reviews, audits, and training initiatives to support continuous improvement.What You Bring
Bachelor’s degree in Human Services, Behavioral Sciences, or related field preferred.At least three years of experience supporting individuals with intellectual or developmental disabilities.Strong leadership abilities with proven skills in coaching, mentoring, and critical problem solving.Excellent written and verbal communication skills.Knowledge of person-centered practices, Positive Behavioral Supports, and DBHDS licensing standards.Valid Virginia driver’s license and acceptable driving record.Ability to pass required background checks and pre-employment screenings.Physical & Environmental Requirements
Ability to lift up to 50 lbs. to assist individuals as needed.Occasional bending, kneeling, and transferring.Ability to navigate home environments and operate agency vehicles safely.
Why You’ll Love Working Here
At RRSI, leadership is about compassion, curiosity, and courage. We care deeply about the people we serve—and the people who make our mission possible. From our Employee Wellness Program and EAP to leadership coaching and professional growth opportunities, you’ll be part of a culture built on trust, support, and excellence.
If you’re ready to lead with heart, think critically, and make an impact every day, apply today and join the RRSI team.
ACKNOWLEDGMENT: I have read and do understand the contents of this job description.
Read LessRICHMOND RESIDENTIAL SERVICES, INCORPORATED
JOB DESCRIPTION
TITLE: Team Case Manager
REPORTS TO: Program Supervisor/Director
LAST UPDATED: April/2024
STATUS & SALARY: Non-Exempt, Hourly: $21.00 per hour depending on experience.
This position is eligible for a sign-on bonus of $1000 (with stipulations).
RRSI offers a shift differential of $1.50 per hour (in addition to the hourly base rate) for all hours worked from 4P to 7A.
GENERAL STATEMENT OF RESPONSIBILITIES:
Provides case management support for adults with intellectual disabilities living in community-based settings. Will provide some direct care and other risk management functions according to the need presented. Supports Program Supervisors/Directors to enhance the quality of care through individual choice in accordance with the agency’s mission. Performs duties with focus on person-centered services, choice, discretion, risk-management and attention to detail in accordance with the agency’s mission.
Receives supervision from Program Supervisors/Directors, who provide specific and general assignments and review work as appropriate in terms of final results.
ESSENTIAL DUTIES & RESPONSIBILITIES include but are not limited to:
1. Manages a case load of 7-10 individuals to complete quarterly reports, plan updates, fall risk plans/assessments, annual paperwork, support instructions, and assessment updates as needed.
2. Maintains the electronic health care record for individuals assigned to ensure that all data is uploaded into the EHR system.
3. Provides support at annual meetings, client care specific meetings, and supports the completion of root cause analysis for individuals on assigned caseloads.
4. Provides some direct care support to individuals at assigned programs when not engaged in case management duties. This may include support for medical appointments, community activities, and/or DSP coverage in assigned programs.
5. Will participate in On-Call responsibilities for assigned RRSI Director, Team, and respond to individual care needs and or critical staffing issues as needed.
6. Provides oversight for assigned program health appointment and records system.
7. Professionally communicates and advocates for clients in accordance with RRSI Code of Ethics and all applicable DBHDS and Human Rights regulations.
8. Assists assigned Program Supervisor/Director with maintaining compliance for all DBHDS Licensing standards and Human Rights compliance.
9. Performs other related duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES:
Knowledge: Strong knowledge of intellectual disability concepts, principles of normalization, and independent living needs of adults with intellectual and/or developmental disabilities. Knowledge and commitment to person-centered thinking, ability to make individual choices, and positive behavioral support. Knowledge of current DBHDS standards for person-centered supports, risk management strategies, and behavioral management competencies as outlined by DBHDS.
Skill: Excellent communication skills to communicate effectively in written and oral form. Effective organizational and time management skills. Computer skills, with a high level of proficiency in database programs and attention to detail to maintain accurate recordkeeping. Working knowledge of other primary Microsoft Office programs. Safe operation of a passenger vehicle.
Ability: Demonstrated ability to maintain client records in accordance with RRSI policy, DBHDS and DMAS standards and manage time effectively to meet deadlines. Able to interpret agency policies and procedures when maintaining client records. Able to provide case management support, understand risk mitigation strategies, and carry out emergency procedures when needed. maintain appropriate CPR/FA/AED certification; interact effectively and courteously with team members, clients, and the public. Able to be flexible in work scheduling (which includes working at least two weekends per month). Dedication to keeping up to date technically, using technology effectively, and applying new knowledge to the job.
QUALIFICATIONS:
· Bachelor's Degree in Human Services preferred, or a field related to community services.
· One or more years of directly related experience or any combination of training and experience which provides the required knowledge, skills, and abilities.
· Valid Virginia Driver's license and acceptable Department of Motor Vehicles Driving record and dependable transportation.
· Ability to successfully pass a background check, and other pre-employment screenings.
PHYSICAL REQUIREMENTS include but are not limited to:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Able to sit at a desk comfortably while working on a computer, for extended periods of time.
· Occasionally required to move within and between worksites for distances of up to 20 miles.
· Near and far visual acuity to perform activities such as: completing written documentation; viewing a computer; operating a motor vehicle.
· Able to communicate with staff, individuals served, their families, guardians and collateral agencies engaged in mutual support, and regulatory agency representatives in person, by phone and/or in writing.
· Able to move safely within the home environment, which may include stairs and multiple stories.
· Able to lift up to 50 pounds to assist individuals who have physical challenges with positioning, transferring or ambulating as needed.
· Occasionally bend, kneel, stoop and lift to assist clients with tasks such as walking, dressing, toileting and bathing.
WORK ENVIRONMENT:
The work environment is characteristic of a standard office environment. Electrical hazards related to frequent contact with office equipment. Occasionally, the work environment may be a home or apartment-like setting. Outside conditions exist when traveling to and from activities and meetings.
ACKNOWLEDGMENT: I have read and do understand the contents of this job description.
PRN Direct Support Professional (DSP)
Richmond Residential Services, Inc. (RRSI)
Flexible Schedule | $18.00 Per Hour | Shift Differential | PRN Shift Incentive
Position Summary
The PRN Direct Support Professional (DSP) serves as an important member of the RRSI staffing team by providing flexible coverage for staffing shortages, employee absences, vacations, and other operational needs across our residential and supervised living programs.
PRN staff play a critical role in maintaining quality services and supporting the individuals we serve while helping to reduce overtime and strengthen staffing stability throughout the organization.
This position is ideal for experienced caregivers, students, retirees, or individuals seeking a flexible work schedule while making a meaningful difference in the lives of others.
PRN staff work under the coordination of the Master Schedule and may be assigned to any RRSI residential or supervised living program based on organizational needs.
Position Classification
PRN / Part-TimeNon-ExemptFlexible ScheduleReports to the Program SupervisorCoordinates with the Master SchedulerCompensation
$18.00 per hour base wage$1.50 per hour shift differential for hours worked between 4:00 PM and 7:00 AM$20 PRN Shift Incentive for each shift coordinated and agreed upon with the Staffing Coordinator and worked during the applicable pay periodThe PRN Shift Incentive is designed to reward flexibility, improve staffing responsiveness, and reduce overtime utilization.
Purpose of the Position
The PRN DSP position is intended to:
Provide staffing support during employee calloutsAssist with planned PTO coverageFill temporary staffing vacanciesSupport weekend and holiday operationsReduce overtime utilizationSupport community outings and activitiesStrengthen staffing flexibility across programsEssential Duties and Responsibilities
In addition to the essential functions of a Direct Support Professional, the PRN DSP will:
Provide quality direct support services to individuals with intellectual and developmental disabilitiesPromote independence, dignity, and community inclusionAssist with activities of daily livingSupport community participation, appointments, and recreational activitiesAdminister medications as trained and authorizedComplete required documentation accurately and timelyFollow all agency policies and proceduresAdapt to different residential settings and staffing assignmentsAvailability Expectations
To remain an active member of the PRN Pool, employees must:
Work a minimum of two (2) shifts per monthMaintain flexibility to accept shifts as organizational needs ariseMaintain updated contact information with the Staffing CoordinatorRespond to staffing requests in a timely mannerHonor shifts that have been acceptedAvailable shifts may include:
Morning shiftsMid shiftsEvening shiftsOvernight shifts (10:00 PM – 8:00 AM or 9:00 PM – 7:00 AM)Weekend assignmentsHoliday assignmentsWork Assignment Expectations
PRN DSP staff understand that:
Assignments may vary from week to weekThey may be scheduled to work in any RRSI residential or supervised living programFlexibility is an essential function of this positionStaffing assignments will be coordinated through the Master SchedulerPRN Pool Expectations
PRN employees are expected to:
Maintain a professional attendance recordRemain current with all required agency trainingMaintain required certificationsComplete any client-specific training requirementsParticipate in required agency seminars and educational opportunitiesDemonstrate professionalism and teamwork when accepting assignmentsFailure to maintain training compliance or reliability standards may affect continued participation in the PRN Pool.
Staffing Coordination Process
The Master Scheduler will oversee PRN staffing assignments.
When staffing needs arise, the Master Scheduler will:
Review staffing needsContact available PRN staffCoordinate and confirm shift assignmentsDocument staffing commitmentsTrack PRN responsiveness and participationReliability Standards
The success of the PRN Pool depends upon dependability and responsiveness.
The Staffing Coordinator will monitor:
Shift acceptance ratesAttendance and punctualityResponsiveness to staffing requestsTraining complianceOverall reliabilityPRN staff who consistently fail to respond to staffing requests, repeatedly cancel accepted shifts, or fail to maintain training requirements may be removed from the active PRN Pool.
Employees may voluntarily withdraw from the PRN Pool at any time and are encouraged to provide reasonable notice whenever possible.
Qualifications
Minimum Qualifications
High School Diploma or GEDExperience in human services, healthcare, caregiving, or residential services preferredValid Virginia driver's license with an acceptable driving recordAbility to safely transport individuals when requiredStrong interpersonal and communication skillsAbility to work independently and as part of a teamPreferred Qualifications
Experience supporting individuals with intellectual and developmental disabilitiesMedication Aide certification or willingness to obtainExperience with electronic documentation systemsDemonstrated flexibility, maturity, and reliabilityKnowledge, Skills, and Abilities
Ability to adapt to changing work environmentsStrong problem-solving skillsCommitment to person-centered servicesProfessional judgment and maturityAbility to establish positive relationships with individuals served and coworkersStrong communication and teamwork skillsPhysical Requirements
The employee must be able to:
Stand and walk for extended periodsAssist with transfers and mobility support as neededLift, push, pull, or move up to 50 pounds with or without reasonable accommodationBend, stoop, kneel, and reachParticipate in community activities and outingsSafely operate agency vehiclesAdditional Requirements
The successful candidate must be able to:
Pass state and federal criminal background checksPass the Virginia Child Abuse and Neglect Registry screeningComplete and maintain required TB screeningMaintain CPR/First Aid/AED certificationMaintain all required agency trainingMeet all DBHDS and RRSI employment requirementsWhy Join the RRSI PRN Team?
At RRSI, our PRN staff are a valued part of our mission and play an important role in supporting the people we serve.
We offer:
Flexible scheduling opportunities$18.00 per hour base wage$1.50 per hour shift differential$20 PRN Shift IncentiveOpportunities to work across a variety of residential settingsA supportive team environmentMeaningful work that directly impacts the lives of othersJoin one of Richmond's Top Workplaces and become part of an organization dedicated to person-centered services, teamwork, and excellence.
GENERAL STATEMENT OF RESPONSIBILITIES: Provides assistance to professional case management and supervisory personnel in providing person– centered services in a community residential program for adults functioning within a range of mild to severe intellectual disabilities. General supervision is received from the Residential Supervisor who assigns work and reviews upon completion.
ESSENTIAL DUTIES & RESPONSIBILITIES: includes but are not limited to:
Client Supports:
1. As a support member of a residential program, assists in carrying out scheduled independent living program activities related to assisting and supporting clients; serves as role model and provides choices and guidance related to shopping activities, personal money management, diet planning and food preparation, home management, personal hygiene, physical fitness, and social and leisure activities. Completes training and maintains goals as scheduled during each shift.
2. Assists and participates in developing goals and objectives for the systematic training and behavior modification of supported individuals; applies knowledge of positive and non-aversive approaches and employs strategies and techniques from Therapeutic Options training.
3. Provides timely transportation to supported individuals for daily commuting, healthcare needs, consumer services, and leisure and social activities.
4. When assisting supported individuals with the administration of medication, uses procedures outlined in agency Medication Administration policy and QuickMar with no exceptions. Conducts daily medication audits as directed.
5. Provides for the safety of supported individuals and makes all reasonable efforts to protect individuals from harm, abuse, and exploitation; orients consumers in security, fire prevention and emergency procedures; provides for crisis; contacts appropriate community resources in time of need; administers first aid as necessary.
6. Assists in maintaining ongoing contact with client families and other representatives through phone calls and home visits, responds in a prompt, helpful and positive manner to family inquiries; helps in coordinating community resources to address individual needs and choices.
7. Demonstrates willingness to assist clients in active participation in a variety of client-selected leisure activities on a frequent basis. 8. Interacts with each individual with dignity and respect, and never under any circumstances subjects them to verbal, mental or physical abuse, neglect or mistreatment.
8. Interacts with each individual with dignity and respect, and never under any circumstances subjects them to verbal, mental or physical abuse, neglect or mistreatment.
9. Immediately reports any observation or occurrence of rights violation to supervisor or program director.
10. Offers supported individuals' real choices about what to eat, wear, watch on TV, or how to spend time, and with whom.
Administrative Services:
1. Assists in assuring that the program is in compliance with state and federal licensing requirements. Fulfills all assigned duties related to maintaining license.
2. Completes thorough, accurate, and timely documentation of daily interactions with and supports and choices offered to clients, as well as the client responses, in client, MAR, and program records during each shift worked, per Medicaid Waiver, Department of Behavioral Health and Developmental Services (DBHDS) licensure, and agency requirements, using the appropriate Therap protocols and formats.
3. Demonstrates ability to work and communicate positively as a member of the program team.
4. Grocery shopping within prescribed budget restrictions.
In-service and Training:
1. Regularly attends agency in-services, seminars, and workshops to upgrade and maintain knowledge.
2. Attends all monthly employee meetings. Performs additional duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES:
Knowledge: Working knowledge of intellectual disability concepts, principles of normalization, person centered services, independent needs of adults with intellectual disabilities, positive behavior supports, family support and individual choice. Thorough knowledge of the agency’s policy related to fire and safety. Knowledgeable of agency, DBHDS and HCBS policies, settings requirements and client’s rights.
Skills: Demonstrate the Virginia Department of Behavioral Health and Developmental Services developed Basic Competencies, and additional Competencies as required by program level. Demonstrate knowledge and compliance with HCBS settings requirements and client’s rights. Safe operation of a passenger vehicle. Maintain CPR and First Aid Certification. Basic computer literacy and keyboarding skills.
Ability: Able to follow directions; abide by agency policies and procedures; interpret agency policies and procedures to clients and/or family members; carry out emergency procedures when needed; effectively communicate verbally and in writing; interact effectively and courteously with team members, clients, and the public; make objective decisions. Able to be flexible in work scheduling. Able to demonstrate proficiency with Therap and QuickMar software.
QUALIFICATIONS:
• High school diploma or GED with one year experience in the field of intellectual disabilities and/or community residential services preferred.
• Valid Virginia Driver's license, acceptable Department of Motor Vehicles Driving Record and dependable transportation.
• Ability to successfully pass a background check, and other pre-employment screening.
PHYSICAL REQUIREMENTS: Includes but are not limited to:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Able to lift up to 50 pounds to assist individuals who have physical challenges with positioning, transferring or ambulating as needed.
• Occasionally bend, kneel, stoop and lift to assist supported individuals with tasks such as walking, dressing, toileting and bathing.
• Occasionally required to move within and between worksites for distances of up to fifteen (15) miles.
• Near and far visual acuity to perform activities such as completing written documentation; viewing a computer terminal; operating a motor vehicle
• Able to communicate with coworkers, supported individuals and their families in person, by phone and/or in writing.
• Able to move safely within the home environment, which may include stairs and multiple stories.
WORK ENVIRONMENT: The work environment is a home or apartment setting, and primarily indoors. Outside conditions exist when traveling to and from activities and meetings.
Read LessGENERAL STATEMENT OF RESPONSIBILITIES: Provides assistance to professional case management and supervisory personnel in providing person– centered services in a community residential program for adults functioning within a range of mild to severe intellectual disabilities. This position is distinguished from the Direct Support Professional 4 and 5 positions by not having direct responsibility for case management but having responsibility for providing a wide range of client support activities. General supervision is received from the Residential Supervisor who assigns work and reviews upon completion. This is a part-time position and offers no benefits.
ESSENTIAL DUTIES & RESPONSIBILITIES: includes but are not limited to:
Client Supports:
1. As a support member of a residential program, assists in carrying out scheduled independent living program activities related to assisting and supporting clients; serves as role model and provides choices and guidance related to shopping activities, personal money management, diet planning and food preparation, home management, personal hygiene, physical fitness, and social and leisure activities. Completes training and maintains goals as scheduled during each shift.
2. Assists and participates in developing goals and objectives for the systematic training and behavior modification of supported individuals; applies knowledge of positive and non-aversive approaches and employs strategies and techniques from MANDT training.
3. Provides timely transportation to supported individuals for daily commuting, healthcare needs, consumer services, and leisure and social activities.
4. When assisting supported individuals with the administration of medication, uses procedures outlined in agency Medication Administration policy and QuickMar with no exceptions. Conducts daily medication audits as directed.
5. Provides for the safety of supported individuals and makes all reasonable efforts to protect individuals from harm, abuse, and exploitation; orients consumers in security, fire prevention and emergency procedures; provides for crisis; contacts appropriate community resources in time of need; administers first aid as necessary.
6. Assists in maintaining ongoing contact with client families and other representatives through phone calls and home visits, responds in a prompt, helpful and positive manner to family inquiries; helps in coordinating community resources to address individual needs and choices.
7. Demonstrates willingness to assist clients in active participation in a variety of client-selected leisure activities on a frequent basis. 8. Interacts with each individual with dignity and respect, and never under any circumstances subjects them to verbal, mental or physical abuse, neglect or mistreatment.
8. Interacts with each individual with dignity and respect, and never under any circumstances subjects them to verbal, mental or physical abuse, neglect or mistreatment.
9. Immediately reports any observation or occurrence of rights violation to supervisor or program director.
10. Offers supported individuals' real choices about what to eat, wear, watch on TV, or how to spend time, and with whom.
Administrative Services:
1. Assists in assuring that the program is in compliance with state and federal licensing requirements. Fulfills all assigned duties related to maintaining license.
2. Completes thorough, accurate, and timely documentation of daily interactions with and supports and choices offered to clients, as well as the client responses, in client, MAR, and program records during each shift worked, per Medicaid Waiver, Department of Behavioral Health and Developmental Services (DBHDS) licensure, and agency requirements, using the appropriate Therap protocols and formats.
3. Demonstrates ability to work and communicate positively as a member of the program team.
4. Grocery shopping within prescribed budget restrictions.
In-service and Training:
1. Regularly attends agency in-services, seminars, and workshops to upgrade and maintain knowledge.
2. Attends all monthly employee meetings. Performs additional duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES:
Knowledge: Working knowledge of intellectual disability concepts, principles of normalization, person centered services, independent needs of adults with intellectual disabilities, positive behavior supports, family support and individual choice. Thorough knowledge of the agency’s policy related to fire and safety. Knowledgeable of agency, DBHDS and HCBS policies, settings requirements and client’s rights.
Skills: Demonstrate the Virginia Department of Behavioral Health and Developmental Services developed Basic Competencies, and additional Competencies as required by program level. Demonstrate knowledge and compliance with HCBS settings requirements and client’s rights. Safe operation of a passenger vehicle. Maintain CPR and First Aid Certification. Basic computer literacy and keyboarding skills.
Ability: Able to follow directions; abide by agency policies and procedures; interpret agency policies and procedures to clients and/or family members; carry out emergency procedures when needed; effectively communicate verbally and in writing; interact effectively and courteously with team members, clients, and the public; make objective decisions. Able to be flexible in work scheduling. Able to demonstrate proficiency with Therap and QuickMar software.
QUALIFICATIONS:
• High school diploma with one year experience in the field of intellectual disabilities and/or community residential services preferred.
• Valid Virginia Driver's license, acceptable Department of Motor Vehicles Driving Record and dependable transportation.
• Ability to successfully pass a background check, and other pre-employment screening.
PHYSICAL REQUIREMENTS: Includes but are not limited to:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Able to lift up to 50 pounds to assist individuals who have physical challenges with positioning, transferring or ambulating as needed.
• Occasionally bend, kneel, stoop and lift to assist supported individuals with tasks such as walking, dressing, toileting and bathing.
• Occasionally required to move within and between worksites for distances of up to fifteen (15) miles.
• Near and far visual acuity to perform activities such as: completing written documentation; viewing a computer terminal; operating a motor vehicle
• Able to communicate with coworkers, supported individuals and their families in person, by phone and/or in writing.
• Able to move safely within the home environment, which may include stairs and multiple stories.
WORK ENVIRONMENT: The work environment is a home or apartment setting, and primarily indoors. Outside conditions exist when traveling to and from activities and meetings.
GENERAL STATEMENT OF RESPONSIBILITIES: Provides assistance to professional case management and supervisory personnel in providing person– centered services in a community residential program for adults functioning within a range of mild to severe intellectual disabilities. This position is distinguished from the Direct Support Professional 4 and 5 positions by not having direct responsibility for case management but having responsibility for providing a wide range of client support activities. General supervision is received from the Residential Supervisor who assigns work and reviews upon completion. This is a part-time position and offers no benefits.
ESSENTIAL DUTIES & RESPONSIBILITIES: includes but are not limited to:
Client Supports:
1. As a support member of a residential program, assists in carrying out scheduled independent living program activities related to assisting and supporting clients; serves as role model and provides choices and guidance related to shopping activities, personal money management, diet planning and food preparation, home management, personal hygiene, physical fitness, and social and leisure activities. Completes training and maintains goals as scheduled during each shift.
2. Assists and participates in developing goals and objectives for the systematic training and behavior modification of supported individuals; applies knowledge of positive and non-aversive approaches and employs strategies and techniques from MANDT training.
3. Provides timely transportation to supported individuals for daily commuting, healthcare needs, consumer services, and leisure and social activities.
4. When assisting supported individuals with the administration of medication, uses procedures outlined in agency Medication Administration policy and QuickMar with no exceptions. Conducts daily medication audits as directed.
5. Provides for the safety of supported individuals and makes all reasonable efforts to protect individuals from harm, abuse, and exploitation; orients consumers in security, fire prevention and emergency procedures; provides for crisis; contacts appropriate community resources in time of need; administers first aid as necessary.
6. Assists in maintaining ongoing contact with client families and other representatives through phone calls and home visits, responds in a prompt, helpful and positive manner to family inquiries; helps in coordinating community resources to address individual needs and choices.
7. Demonstrates willingness to assist clients in active participation in a variety of client-selected leisure activities on a frequent basis. 8. Interacts with each individual with dignity and respect, and never under any circumstances subjects them to verbal, mental or physical abuse, neglect or mistreatment.
8. Interacts with each individual with dignity and respect, and never under any circumstances subjects them to verbal, mental or physical abuse, neglect or mistreatment.
9. Immediately reports any observation or occurrence of rights violation to supervisor or program director.
10. Offers supported individuals' real choices about what to eat, wear, watch on TV, or how to spend time, and with whom.
Administrative Services:
1. Assists in assuring that the program is in compliance with state and federal licensing requirements. Fulfills all assigned duties related to maintaining license.
2. Completes thorough, accurate, and timely documentation of daily interactions with and supports and choices offered to clients, as well as the client responses, in client, MAR, and program records during each shift worked, per Medicaid Waiver, Department of Behavioral Health and Developmental Services (DBHDS) licensure, and agency requirements, using the appropriate Therap protocols and formats.
3. Demonstrates ability to work and communicate positively as a member of the program team.
4. Grocery shopping within prescribed budget restrictions.
In-service and Training:
1. Regularly attends agency in-services, seminars, and workshops to upgrade and maintain knowledge.
2. Attends all monthly employee meetings. Performs additional duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES:
Knowledge: Working knowledge of intellectual disability concepts, principles of normalization, person centered services, independent needs of adults with intellectual disabilities, positive behavior supports, family support and individual choice. Thorough knowledge of the agency’s policy related to fire and safety. Knowledgeable of agency, DBHDS and HCBS policies, settings requirements and client’s rights.
Skills: Demonstrate the Virginia Department of Behavioral Health and Developmental Services developed Basic Competencies, and additional Competencies as required by program level. Demonstrate knowledge and compliance with HCBS settings requirements and client’s rights. Safe operation of a passenger vehicle. Maintain CPR and First Aid Certification. Basic computer literacy and keyboarding skills.
Ability: Able to follow directions; abide by agency policies and procedures; interpret agency policies and procedures to clients and/or family members; carry out emergency procedures when needed; effectively communicate verbally and in writing; interact effectively and courteously with team members, clients, and the public; make objective decisions. Able to be flexible in work scheduling. Able to demonstrate proficiency with Therap and QuickMar software.
QUALIFICATIONS:
• High school diploma with one year experience in the field of intellectual disabilities and/or community residential services preferred.
• Valid Virginia Driver's license, acceptable Department of Motor Vehicles Driving Record and dependable transportation.
• Ability to successfully pass a background check, and other pre-employment screening.
PHYSICAL REQUIREMENTS: Includes but are not limited to:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Able to lift up to 50 pounds to assist individuals who have physical challenges with positioning, transferring or ambulating as needed.
• Occasionally bend, kneel, stoop and lift to assist supported individuals with tasks such as walking, dressing, toileting and bathing.
• Occasionally required to move within and between worksites for distances of up to fifteen (15) miles.
• Near and far visual acuity to perform activities such as: completing written documentation; viewing a computer terminal; operating a motor vehicle
• Able to communicate with coworkers, supported individuals and their families in person, by phone and/or in writing.
• Able to move safely within the home environment, which may include stairs and multiple stories.
WORK ENVIRONMENT: The work environment is a home or apartment setting, and primarily indoors. Outside conditions exist when traveling to and from activities and meetings.
GENERAL STATEMENT OF RESPONSIBILITIES: Provides assistance to professional case management and supervisory personnel in providing person– centered services in a community residential program for adults functioning within a range of mild to severe intellectual disabilities. This position is distinguished from the Direct Support Professional 4 and 5 positions by not having direct responsibility for case management but having responsibility for providing a wide range of client support activities. General supervision is received from the Residential Supervisor who assigns work and reviews upon completion. This is a part-time position and offers no benefits.
ESSENTIAL DUTIES & RESPONSIBILITIES: includes but are not limited to:
Client Supports:
1. As a support member of a residential program, assists in carrying out scheduled independent living program activities related to assisting and supporting clients; serves as role model and provides choices and guidance related to shopping activities, personal money management, diet planning and food preparation, home management, personal hygiene, physical fitness, and social and leisure activities. Completes training and maintains goals as scheduled during each shift.
2. Assists and participates in developing goals and objectives for the systematic training and behavior modification of supported individuals; applies knowledge of positive and non-aversive approaches and employs strategies and techniques from MANDT training.
3. Provides timely transportation to supported individuals for daily commuting, healthcare needs, consumer services, and leisure and social activities.
4. When assisting supported individuals with the administration of medication, uses procedures outlined in agency Medication Administration policy and QuickMar with no exceptions. Conducts daily medication audits as directed.
5. Provides for the safety of supported individuals and makes all reasonable efforts to protect individuals from harm, abuse, and exploitation; orients consumers in security, fire prevention and emergency procedures; provides for crisis; contacts appropriate community resources in time of need; administers first aid as necessary.
6. Assists in maintaining ongoing contact with client families and other representatives through phone calls and home visits, responds in a prompt, helpful and positive manner to family inquiries; helps in coordinating community resources to address individual needs and choices.
7. Demonstrates willingness to assist clients in active participation in a variety of client-selected leisure activities on a frequent basis. 8. Interacts with each individual with dignity and respect, and never under any circumstances subjects them to verbal, mental or physical abuse, neglect or mistreatment.
8. Interacts with each individual with dignity and respect, and never under any circumstances subjects them to verbal, mental or physical abuse, neglect or mistreatment.
9. Immediately reports any observation or occurrence of rights violation to supervisor or program director.
10. Offers supported individuals' real choices about what to eat, wear, watch on TV, or how to spend time, and with whom.
Administrative Services:
1. Assists in assuring that the program is in compliance with state and federal licensing requirements. Fulfills all assigned duties related to maintaining license.
2. Completes thorough, accurate, and timely documentation of daily interactions with and supports and choices offered to clients, as well as the client responses, in client, MAR, and program records during each shift worked, per Medicaid Waiver, Department of Behavioral Health and Developmental Services (DBHDS) licensure, and agency requirements, using the appropriate Therap protocols and formats.
3. Demonstrates ability to work and communicate positively as a member of the program team.
4. Grocery shopping within prescribed budget restrictions.
In-service and Training:
1. Regularly attends agency in-services, seminars, and workshops to upgrade and maintain knowledge.
2. Attends all monthly employee meetings. Performs additional duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES:
Knowledge: Working knowledge of intellectual disability concepts, principles of normalization, person centered services, independent needs of adults with intellectual disabilities, positive behavior supports, family support and individual choice. Thorough knowledge of the agency’s policy related to fire and safety. Knowledgeable of agency, DBHDS and HCBS policies, settings requirements and client’s rights.
Skills: Demonstrate the Virginia Department of Behavioral Health and Developmental Services developed Basic Competencies, and additional Competencies as required by program level. Demonstrate knowledge and compliance with HCBS settings requirements and client’s rights. Safe operation of a passenger vehicle. Maintain CPR and First Aid Certification. Basic computer literacy and keyboarding skills.
Ability: Able to follow directions; abide by agency policies and procedures; interpret agency policies and procedures to clients and/or family members; carry out emergency procedures when needed; effectively communicate verbally and in writing; interact effectively and courteously with team members, clients, and the public; make objective decisions. Able to be flexible in work scheduling. Able to demonstrate proficiency with Therap and QuickMar software.
QUALIFICATIONS:
• High school diploma with one year experience in the field of intellectual disabilities and/or community residential services preferred.
• Valid Virginia Driver's license, acceptable Department of Motor Vehicles Driving Record and dependable transportation.
• Ability to successfully pass a background check, and other pre-employment screening.
PHYSICAL REQUIREMENTS: Includes but are not limited to:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Able to lift up to 50 pounds to assist individuals who have physical challenges with positioning, transferring or ambulating as needed.
• Occasionally bend, kneel, stoop and lift to assist supported individuals with tasks such as walking, dressing, toileting and bathing.
• Occasionally required to move within and between worksites for distances of up to fifteen (15) miles.
• Near and far visual acuity to perform activities such as: completing written documentation; viewing a computer terminal; operating a motor vehicle
• Able to communicate with coworkers, supported individuals and their families in person, by phone and/or in writing.
• Able to move safely within the home environment, which may include stairs and multiple stories.
WORK ENVIRONMENT: The work environment is a home or apartment setting, and primarily indoors. Outside conditions exist when traveling to and from activities and meetings.
