At Richemont Americas, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. Operations Supervisor Richemont | Grand Prairie, TX Evening Shift (2:30pm - 11pm Mon - Friday) Role Overview The Operations Supervisor is responsible for overseeing a wide variety of distribution center activities (including Inbound, Outbound, Returns, Ecommerce, and Spare Parts), effectively employing labor resources to established operational metrics and providing leadership guidance, direction and development to direct reports. Key Responsibility 1 : * Organize and assign daily work to meet daily operational demands per established target objectives. * Analyze and apply data from reporting tools (Dashboard, Forecasts, and budgets etc.) * Analyze productivity and quality results in order to make improvements or take proper corrective action. * Develop implement and supervise process quality control actions: ensure consistency execution of procedures and take appropriate corrective/preventive action. * Execute company initiatives and strategies to uphold our standard of warehouse and delivery excellence. Key Responsibility 2: * Enforce workplace safety by helping to ensure safety-related rules and policies are observed (e.g., use of PPE, proper housekeeping, equipment handling etc.) * Maintain strict compliance with the safety incident reporting process. Key Responsibility 3: * Provides training and guidance that encourages the development of team members. * Sets an appropriate tone in the workplace to build team member engagement and retention. Key Responsibility 4: * Identify and implement continuous improvement opportunities for optimizing facility operations. * Lead Root Cause analysis as necessary within assigned area of operational responsibility. * Ability to manage details, appreciate complexity, and champion problem solving. Key Responsibility 5: * Create and perform annual associate performance elevations. * Coach and train staff to company policies and are adhered to. Qualifications: * High School diploma or equivalent required, College degree preferred. * Other training/certifications a plus. * Previous leadership experience. * Intermediate knowledge of Microsoft Office applications (Outlook, Skype, Excel, Word, PowerPoint, etc); ability to export, format, and manipulate documents from SAP and reporting tools. * Proficient user of SAP Extended Warehouse Management tools (EWM)
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