Quality Assurance Engineer - RF-SMART for NetSuite
US East Office (Jacksonville, FL)We exist to transform our customers and change livesWho We're Looking For
RF-SMART is seeking a QA Engineer to test enterprise grade software in a fast-paced scrum development team at our US East Office in Jacksonville, FL. The QA Engineer job description encompasses two main roles: testing and documentation. After Software Developers complete their development tasks, Quality Assurance Engineers test them. They use a variety of tools, testing applications and reports to compare the software to user requirements. They ensure that the software functions according to those requirements. After testing, Quality Assurance Engineers recommend changes and improvements for software. They work with developers to make the appropriate changes and then test everything all over again.
What You'll Do:
Quality Assurance Engineers document the entire quality testing process. They describe the program, evaluation, testing methods, and any improvements made to the software. Because Quality Assurance Engineers work so closely with the software, they often create training materials and instruct users how to use the software properly. The QA Engineer will be responsible for creating an end-to-end test plan, executing the plan, and managing all activities in the plan to ensure that all the objectives are met, and that the solution works as expected. The solution should be tested in terms of functionality, performance, reliability and stability.
Developing and executing software test plansIdentifying and facilitating issue resolution with functional and technical groupsDocumenting and communicating test resultsTesting alongside DevOps initiatives to shift-left in testing approachNetSuite and Supply Chain/Warehousing knowledge would be a big plusWhat You Bring:
BS in Computer Science or related field or equivalent professional experience3-5 years' experience testing in an Agile environmentStrong communication skills and attention to detailJira and X-ray experience or similar technologyAble to run and debug automation tests in JavaScript or TypeScriptAble to write automation tests with trainingUnderstanding of Playwright, Puppeteer, and/or Jasmine testing frameworksFast learners and hard workers!Experience with NetSuite and Supply Chain/ Warehousing knowledge, or other WMS systemsWhat To Expect:
Initial Call with our Talent Acquisition Team Hiring Manager Interview with Sr QA Manager QA Team Panel Interview Cross Functional Team Panel Interview with Agile Delivery Specialist, Developers, Product Owner Executive Interview with AVP of Product EngineeringWhy You'll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a Quality Assurance Engineer II, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees.
Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.A Word From Our CEO - Watch Now
Read LessUS West (Denver, CO) office is preferred, distributed from other geographies in the US will be considered
We exist to transform our customers and change lives.
The Opportunity
As a Sales Executive I at RF-SMART, you will be the engine behind one of the most exciting growth stories in enterprise supply chain software — building the relationships and pipeline that fuel our next chapter. Embedded within a regional selling team alongside a Senior Sales Executive and Solution Consultants, you'll own a defined territory of Oracle Cloud, JD Edwards, and Microsoft D365 prospects and become the person they call when they're ready to move. This is a launch pad — designed to develop the next generation of RF-SMART enterprise sellers — and the opportunity to grow into a full sales cycle role is real and within reach.
We just closed the strongest year in company history at $82.9M in revenue, and we're building toward $140M. That growth creates genuine opportunity for the people doing this work.
What You'll Do
Pipeline Development
Own a defined prospect territory across Oracle Cloud, JD Edwards, and Microsoft D365 accounts — building relationships that pay off when the timing is rightExecute personalized, multi-channel outreach via phone, email, LinkedIn, and events to warm prospects and generate qualified meetings that advance the pipelineMaintain consistent, strategic follow-up cadences over weeks and months — this is relationship selling, not spray-and-pray, and your persistence is what sets you apartResearch accounts and surface key stakeholder insights before every meaningful touchpoint — showing up prepared builds trust and opens doorsQualify inbound leads and progress them into active sales cycles — converting interest into momentum that the broader team can closeSales Cycle Support
Partner with your Senior Sales Executive to support active opportunities — coordinating demos, preparing materials, and helping move deals forward with precisionContribute meaningfully on prospect and customer calls as you build your product and industry knowledge — your voice matters from day oneMaintain CRM (NetSuite) accuracy and data integrity — because clean data means smarter decisions for the whole teamSupport RFP responses and proposal preparation — delivering polished, compelling materials that give RF-SMART a competitive edgeBuild advocates within accounts who serve as references and amplify RF-SMART's reputation in their networksMarket Intelligence
Surface insights from prospect conversations that sharpen team strategy and inform how we position against the competitionBuild deep knowledge of the Oracle Cloud, JD Edwards, and D365 ecosystems — becoming a trusted resource for prospects navigating complex buying decisionsWhat You'll Need to Bring on Day One
A competitive drive to win — you keep score, you want to be great, and "good enough" genuinely doesn't sit well with youExceptional written and verbal communication skills — you can read a room, craft a clear message, and engage people authenticallyHigh follow-through and work ethic — you do what you say you'll do, without being chasedResilience — enterprise sales involves long cycles and a lot of "not yet." You don't take it personally; you figure out the next moveCuriosity and a learning mindset — you want to understand how things actually work, not just what to sayCreative problem-solving ability — when the obvious path is blocked, you find another way to reach the goalA collaborative instinct — you make your teammates better, and you know that winning together beats winning aloneWhat Will Set You Apart
1–3 years of experience in sales, business development, or a customer-facing roleExposure to Oracle Cloud ERP, JD Edwards, Microsoft Dynamics D365, or relevant supply chain applicationsExperience with a CRM tool (NetSuite, Salesforce, HubSpot, or similar)A track record of doing hard things — grit and perseverance demonstrated through athletics, entrepreneurship, military service, competitive academics, or something equally tellingA bachelor's degree in a business field, or equivalent real-world experienceWhy RF-SMART
RF-SMART has been building supply chain software for over 40 years — and we've earned a 94% employee retention rate because this is genuinely a place people want to stay.
Record sales 5 of the last 7 years$82.9M in revenue, 17% growth — our strongest year everBacked by 40+ years of customer relationships and a reputation for doing business with integrityA culture that invests in its people — professionally and personallyRecognized as a top workplace — because the culture here is real, not a poster on a wallYou won't be handed accounts and told to protect them. You'll help build something, learn from some of the best enterprise sellers in the industry, and grow into a role that can take your career as far as you want to go.
This role will require some travel to customer visits, team meetings, and industry events necessary. We believe in getting in front of people.
Selection Process
Our thoughtful interview process is designed to be conversational and give you insight into our team and culture. It typically includes an initial screening, discussions with the hiring manager and team members, and a chance to demonstrate your sales approach and communication style.
Why You'll Love It HereWorking at RF-SMART means joining a culture that values growth, collaboration, and innovation. You'll work alongside a passionate team dedicated to making a difference — both for our customers and our employees.
Backed by 40+ years of customer relationships and a reputation for doing business with integrityInvests in its people — professionally and personallyRecognized as a top workplace — because the culture here is real, not a poster on a wallEqual Opportunity Employer
RF-SMART is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all team members feel they belong — because that's not just a policy here, it's one of our core values.
Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.A Word From Our CEO - Watch Now
Read LessLocation: Jacksonville, FL (Hybrid)
We exist to transform our customers and change lives
About the Role
As the Growth Product Manager, you are responsible for onboarding, activation, and retention of customers using RF-SMART Shipping & Transportation products. In this highly impactful and visible role you will collaborate across and up/down the organization at all levels to achieve a product experience our users love and want more of. As the perfect fit for this role your extreme passion for the intersection of data and measurable outcomes, user experience design, and innovation will be the unique value you bring to the team.
Essential Duties and Responsibilities:
Take ownership of the Quick Start offering, the technology guided implementation experience that meets RF-SMART Shipping customers where they are and helps usher them through their implementation on their terms as an alternative to the traditional managed implementation. This includes continued discovery and experimentation, improving the experience as new tools and product features become available, and proliferating understanding of what Quick Start does and can be to internal stakeholders.Design customer experience experiments required for product led growth strategies including but not limited to: trial use of products, self-renew, self-upgrade, and retention.Update our customer community on new features as they are released through release notes, product documentation, in-app guides, and other content mediums.Research, implement and own instruments that support growth strategies at scale, including but not limited to: Pendo, surveys, closed/open beta, other analytics tools, and others as defined.Education, Skills, and Experience:
Bachelor's degree or higher in a discipline focused on or relevant to UX such as marketing, graphic design, HCI, psychology, or computer science.Strong skills with digital product adoption and analytics platforms. Pendo experience strongly preferred.Basic familiarity with tools and frameworks common in front-end application development such as JavaScript, HTML, CSS, React, etc. preferred.Basic familiarity with databases and ability to write and understand simple SQL preferred.Possess an innate ability to "think outside the box" and be creative to accomplish tasks.Excellent written and verbal communication skills.Why RF-SMART
RF-SMART has a 94% employee retention rate — not because it's easy, but because the work is meaningful and the team has your back. You'll be joining a company that has been transforming supply chains for over 40 years and is now investing heavily in the next generation of product-led growth. This role puts you at the center of that effort.
Our Selection Process
Our thoughtful interview process is designed to be conversational and give you real insight into our team and product. It typically includes an initial screening, discussions with the hiring manager and team members, and a chance to demonstrate your approach to product-led growth and experimentation.
Why You'll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a Growth Product Manager, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees.
RF-SMART is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all team members feel they belong.
If you're ready to take on a key role in a growing company, we'd love to hear from you. Apply now to join our team!
Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.A Word From Our CEO - Watch Now
Read LessLocation: Jacksonville, FL, Highlands Ranch, CO or Remote
We exist to transform our customers and change lives
Headquartered in Jacksonville, FL, RF-SMART® is a global software company focused on delivering world-class mobile supply chain management (SCM) applications for inventory management, manufacturing, shipping, and related supply chain arenas across industries. If you are energized by transforming customers and changing lives by bringing software features to market that solve business problems, then RF-SMART may be right for you.
About the Role:
Join RF-SMART as we scale our NetSuite WMS platform serving customers worldwide. As Senior Product Director, you'll lead a team of 10 + product leaders focused on product vision and strategy that powers critical warehouse and manufacturing operations, helping businesses move, track, and fulfill millions of items daily with speed and accuracy.
In this senior leadership role, you'll own product strategy for B2B SaaS platforms focused on warehouse management, manufacturing execution, and mobile operational workflows. You'll build and mentor a high-performing product team while partnering closely with Engineering, Sales, Services, and Executive Leadership to drive growth and customer value.
We're looking for a product leader who excels at translating market insights into compelling product strategy, developing high-performing teams, and driving alignment across diverse stakeholders—all while maintaining focus on customer value and business outcomes.
Key Responsibilities:
Product Strategy & Execution
Own product vision, strategy, and roadmap for WMS, Manufacturing, and Mobile solutions, aligned to company growth objectives.Understand market trends and competitive landscape to identify unique value propositions.Develop product packaging and licensing to maximize customer value and revenue.Oversee the development of compelling product narratives that clearly communicate customer value and competitive advantage. Ensure strong integration and alignment with ERP systems as systems of record.Product Leadership & Team Development
Lead, mentor, and develop Product Managers and Product Owners.Establish and reinforce product management best practices, including discovery, prioritization, outcome-based road mapping, and customer validation.Build a high-trust, high-accountability product culture focused on customer value and business impact.Lead your team to make data-driven decisions to iterate and improve the product in-market.Stakeholder Management & Communication
Act as the primary product leader for executive-level stakeholders across Product, Engineering, Sales, Services, Support, and Finance.Communicate product strategy, tradeoffs, and progress clearly and effectively to both technical and non-technical audiences.Partner closely with Sales and Services to ensure market readiness, customer adoption, and successful deployments.Translate customer needs, market trends, and operational realities into clear product outcomes.Facilitate alignment across competing priorities while maintaining focus on strategic outcomes.AI Enablement & Product Innovation
Champion the adoption of AI-enabled capabilities in both internal product workflows and customer-facing solutions.Identify opportunities where AI can improve operational efficiency, decision-making, and user experience within WMS and Manufacturing environments.Encourage responsible, practical, and outcome-driven use of AI across product teams.Core Competencies:
Strategic Thinking and Market Insight
Proven ability to define and communicate a compelling product vision and roadmap aligned with business goals. Deep understanding of market trends, customer needs, and competitive dynamics, particularly in SaaS, e-commerce, and supply chain domains. Strong analytical mindset with experience using data, customer feedback, and research to inform decisions.Execution & Product Delivery
Expertise in balancing long-term strategy with short-term execution priorities. Proficient in agile and lean product development methodologies. Strong risk management skills with the ability to adapt strategies in dynamic environments.Communication & Influence
Excellent communicator with the ability to engage effectively with customers, executives, and partners. Strong storytelling skills to convey product vision and value. Experienced in negotiation and conflict resolution, with a focus on collaborative outcomes. Ability to recruit and collaborate with customers in beta programs that provide necessary early-stage product feedback.Domain Experience
Background in B2B SaaS, including licensing models and cloud deploymentIn-depth knowledge of supply chain operationsKnowledge of Warehouse Management SystemsEducation & Qualifications:
Bachelor's degree in Business, Computer Science, Engineering, or a related field (MBA preferred).7+ years of leadership roles, with at least 5 years of product management experience.Ability to travel up to 20%.If you're ready to take on a key role in a growing company, we'd love to hear from you. Apply now to join our team!
Why You'll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a Senior Product Director, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees.
Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.A Word From Our CEO - Watch Now
Read LessWe exist to transform our customers and change lives
Who We're Looking ForRF-SMART is hiring a Business Development Manager who will lead and develop a high-performing BDR team while driving strategic pipeline growth for our SaaS business lines. This is a leadership role for someone who combines modern sales methodology, data-driven decision-making, and a genuine investment in people development. The ideal candidate brings B2B SaaS sales leadership experience, a consultative approach to outbound strategy, and the ability to build a BDR function that is targeted and impactful - all in service of RF-SMART's mission to transform our Customers and change lives.
What You'll Be DoingTeam Leadership & Coaching
Conduct structured weekly 1:1s, coaching sessions, call-shadowing sessions, and objection-handling workshops to accelerate individual skill development Leverage sales enablement platforms to monitor BDR outreach activity, analyze engagement data, and guide team members toward more effective sequencing and follow-up strategies Own BDR onboarding and ramp-up, ensuring new team members quickly understand RF-SMART's product, ICP, and outreach playbooksPerformance Tracking & Reporting
Set, monitor, and communicate KPIs that measure both activity quality and pipeline outcomes (e.g., connect rates, meeting-booked-to-held conversion, pipeline generated) Use dashboards and data to proactively identify not just who needs coaching, but why, and act on it Report on business development activities and outcomes to senior leadership on a regular cadence Continuously optimize team strategies based on data-driven insights and real-world resultsOutbound Strategy & Lead Generation
Design and execute targeted outbound campaigns that deliver messaging relevant to specific audiences, industries, and pain points, ensuring every touchpoint resonates with the prospect's context and challenges Build and refine multi-channel campaign sequences within sales enablement platforms to ensure consistent, timely, and personalized outreach at scale Guide the team toward multi-threaded account strategies, engaging multiple stakeholders within target accounts rather than relying on a single point of contact Use intent signals and buyer behavior data (e.g., hiring triggers, technographic shifts, website activity) to inform campaign targeting and prioritization Build and maintain a strong pipeline through networking, market research, and strategic prospecting within RF-SMART's target verticalsStrategic Planning & Market Research
Develop and execute business development strategies aligned with company growth goals Help identify potential markets, customer needs, and emerging trends within the WMS, ERP, and SaaS space Incorporate competitor analysis to position RF-SMART effectively and sharpen messaging over timeCross-Functional Collaboration
Partner with senior leadership & Marketing to co-develop targeted campaigns, align on audience segmentation, and ensure outbound messaging complements broader marketing initiatives Collaborate with Account Executives to define and ensure high-quality, well-documented pipeline handoffs Work with the Market Research Team to maintain CRM data integrity, pipeline accuracy, and efficient lead routing Feed prospect insights and market trends back to Product and Marketing to continuously improve messaging and positioning What You Bring Bachelor's degree in business, Marketing, or a related field required; MBA is a plus 3-5+ years of experience in B2B SaaS sales, business development, or a closely related field 1-2+ years of experience in a team lead or people management capacity, with a demonstrated ability to develop and retain BDR/SDR talent Proven track record of meeting or exceeding pipeline generation and revenue targets Prior experience in SaaS or technology is preferred, or a demonstrated ability to ramp quickly in a software product environmentJob Knowledge, Skills and Abilities:
Deep understanding of modern outbound sales methodology, including signal-led prospecting, multi-threading, and consultative engagement Hands-on proficiency with sales enablement platforms, including building and managing campaigns, analyzing sequence performance, and coaching BDRs on outreach effectiveness Demonstrated ability to build targeted campaigns with messaging that speaks directly to the needs, challenges, and priorities of specific audiences and verticals Proficiency in CRM platforms and additional sales engagement tools Familiarity with sales intelligence and AI tools Data literacy, comfortable building pipeline reports, analyzing team performance metrics, and diagnosing bottlenecks at the individual and team level Exceptional written and verbal communication skills, with the ability to coach concise, human-first outreach and hold credible peer-level conversations with C-suite and VP-level buyers High emotional intelligence (EQ), able to motivate a team through the natural highs and lows of outbound sales Strong organizational and prioritization skills with the ability to manage multiple initiatives in a fast-paced environment Collaborative by nature, equally comfortable working cross-functionally with Marketing, Sales AEs, Market Research as with leading their own teamWhy RF-SMART?
We're not just a company; we're a community. At RF-SMART, you'll find a culture that's supportive, innovative, and full of opportunities to grow. From collaborating with passionate colleagues to tackling exciting challenges, every day brings new chances to make an impact.
Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.A Word From Our CEO - Watch Now
Read LessLocations open to: Jacksonville, FL · Denver, Colorado · Remote (US)
We exist to transform our customers and change lives.
About This Role
As the Sales Executive for Inventory Optimization, you will be among the first to bring RF-SMART's newly launched Inventory Optimization solution to market — with full availability just months away. You'll help businesses solve one of their most costly and persistent challenges: carrying too much of the wrong inventory while running out of the right stuff. Your work will connect directly to outcomes that matter — reduced working capital, healthier fill rates, and smarter purchasing decisions — and the deals you close in this early stage will help shape how RF-SMART takes this product to the broader market.
Reporting directly to the VP of Sales, you'll partner closely with Strategic Account Executives, our Partner Manager team, and NetSuite's own sales organization to open doors, then own the full sales cycle from first conversation to close.
What You'll Do
Build and close a pipeline of net-new opportunities that drives early revenue and validates RF-SMART Inventory Optimization's market fitDevelop business-case-driven proposals that translate product capabilities into measurable financial outcomes — inventory turns, carrying cost reduction, fill rate improvement, and stockout eliminationEstablish and deepen executive-level relationships across Operations, Finance, Supply Chain, and IT, building the multi-stakeholder consensus that moves complex deals forwardPartner with Strategic Account Executives to gain warm introductions into the RF-SMART install base, then independently drive the full sales cycle from discovery to closeCollaborate with the NetSuite ecosystem — partner managers, NetSuite sales reps, and channel partners — to develop and accelerate joint opportunitiesSelf-prospect and work alongside the Business Development team to build a healthy, diversified pipeline that isn't dependent on any single sourceServe as a voice of the market — your early customer interactions will directly inform product direction, positioning, and the go-to-market strategy as RF-SMART scales this solutionRenew and expand existing customer relationships, identifying new value opportunities and building the kind of long-term partnerships that define RF-SMART's reputationWork cross-functionally with Solution Consultants, Professional Services, and Product to move complex opportunities forward and deliver a seamless customer experienceForecast with accuracy and maintain clean CRM records so leadership has the visibility to invest in the right places at the right timeWhat You Need to Bring
2+ years of quota-carrying sales experience with a consistent track record of meeting or exceeding your numberThe ability to sell on business value — you can connect software capabilities to financial outcomes like working capital reduction and inventory turn targets, not just product featuresDemonstrated experience managing complex, multi-stakeholder sales cycles from first call through contractComfort and credibility engaging VP- and C-level executives — you can hold a boardroom conversation, not just a demoA consultative instinct — you ask questions before you pitch and build a business case before you propose a solutionWillingness to travel to visit customers, partners, and prospects (as needed)What Would Set You Apart
Experience selling inventory optimization, demand planning, supply chain planning, or ERP/WMS softwareFamiliarity with the NetSuite ecosystem — whether through direct selling, partner relationships, or prior customer-facing experienceBackground in working with channel partners or co-selling within a technology ecosystemExperience bringing a new product or solution to market — you know what it takes to build the story alongside the pipelineWhy RF-SMART
RF-SMART has been at the intersection of supply chain and technology for over 40 years, and we've built something rare in this industry — a culture where people genuinely stay. Our employee retention rate sits at 94%, not because we ask people to, but because we've created an environment where growth is real, collaboration is genuine, and the work connects to something meaningful.
The timing for this role is intentional. RF-SMART's Inventory Optimization product is newly launched and heading to full market availability in the coming months — meaning you're arriving at exactly the right moment. If you've ever wanted to be in at the beginning without the instability of a startup, this is that opportunity.
The Selection Process
Our interview process is designed to be conversational and give you a real feel for our team, our product, and how we work. It typically includes an initial screening, conversations with the hiring manager and team members, and an opportunity to walk us through your consultative sales approach. We move with intention — thorough but respectful of your time.
Additional Information
This job description reflects the core responsibilities of the role but is not exhaustive. As RF-SMART grows and evolves, so may the scope of this position. RF-SMART does not sponsor applicants for employment visa status (e.g., H-1B).
RF-SMART is an Equal Employment Opportunity (EEO) employer.
A Word From Our CEO - Watch Now
Read LessLocations open to: Jacksonville, FL · Denver, Colorado · Remote (US)
We exist to transform our customers and change lives.
About This Role
As the Sales Executive for Inventory Optimization, you will be among the first to bring RF-SMART's newly launched Inventory Optimization solution to market — with full availability just months away. You'll help businesses solve one of their most costly and persistent challenges: carrying too much of the wrong inventory while running out of the right stuff. Your work will connect directly to outcomes that matter — reduced working capital, healthier fill rates, and smarter purchasing decisions — and the deals you close in this early stage will help shape how RF-SMART takes this product to the broader market.
Reporting directly to the VP of Sales, you'll partner closely with Strategic Account Executives, our Partner Manager team, and NetSuite's own sales organization to open doors, then own the full sales cycle from first conversation to close.
What You'll Do
Build and close a pipeline of net-new opportunities that drives early revenue and validates RF-SMART Inventory Optimization's market fitDevelop business-case-driven proposals that translate product capabilities into measurable financial outcomes — inventory turns, carrying cost reduction, fill rate improvement, and stockout eliminationEstablish and deepen executive-level relationships across Operations, Finance, Supply Chain, and IT, building the multi-stakeholder consensus that moves complex deals forwardPartner with Strategic Account Executives to gain warm introductions into the RF-SMART install base, then independently drive the full sales cycle from discovery to closeCollaborate with the NetSuite ecosystem — partner managers, NetSuite sales reps, and channel partners — to develop and accelerate joint opportunitiesSelf-prospect and work alongside the Business Development team to build a healthy, diversified pipeline that isn't dependent on any single sourceServe as a voice of the market — your early customer interactions will directly inform product direction, positioning, and the go-to-market strategy as RF-SMART scales this solutionRenew and expand existing customer relationships, identifying new value opportunities and building the kind of long-term partnerships that define RF-SMART's reputationWork cross-functionally with Solution Consultants, Professional Services, and Product to move complex opportunities forward and deliver a seamless customer experienceForecast with accuracy and maintain clean CRM records so leadership has the visibility to invest in the right places at the right timeWhat You Need to Bring
2+ years of quota-carrying sales experience with a consistent track record of meeting or exceeding your numberThe ability to sell on business value — you can connect software capabilities to financial outcomes like working capital reduction and inventory turn targets, not just product featuresDemonstrated experience managing complex, multi-stakeholder sales cycles from first call through contractComfort and credibility engaging VP- and C-level executives — you can hold a boardroom conversation, not just a demoA consultative instinct — you ask questions before you pitch and build a business case before you propose a solutionWillingness to travel to visit customers, partners, and prospects (as needed)What Would Set You Apart
Experience selling inventory optimization, demand planning, supply chain planning, or ERP/WMS softwareFamiliarity with the NetSuite ecosystem — whether through direct selling, partner relationships, or prior customer-facing experienceBackground in working with channel partners or co-selling within a technology ecosystemExperience bringing a new product or solution to market — you know what it takes to build the story alongside the pipelineWhy RF-SMART
RF-SMART has been at the intersection of supply chain and technology for over 40 years, and we've built something rare in this industry — a culture where people genuinely stay. Our employee retention rate sits at 94%, not because we ask people to, but because we've created an environment where growth is real, collaboration is genuine, and the work connects to something meaningful.
The timing for this role is intentional. RF-SMART's Inventory Optimization product is newly launched and heading to full market availability in the coming months — meaning you're arriving at exactly the right moment. If you've ever wanted to be in at the beginning without the instability of a startup, this is that opportunity.
The Selection Process
Our interview process is designed to be conversational and give you a real feel for our team, our product, and how we work. It typically includes an initial screening, conversations with the hiring manager and team members, and an opportunity to walk us through your consultative sales approach. We move with intention — thorough but respectful of your time.
Additional Information
This job description reflects the core responsibilities of the role but is not exhaustive. As RF-SMART grows and evolves, so may the scope of this position. RF-SMART does not sponsor applicants for employment visa status (e.g., H-1B).
RF-SMART is an Equal Employment Opportunity (EEO) employer.
A Word From Our CEO - Watch Now
Read LessA Word From Our CEO - Watch Now
Read LessWho We Are
For more than 40 years, RF-SMART, a United States headquartered company, has delivered advanced software solutions for distributors, manufacturers, and retailers worldwide. We are growing our team and creating two early-career opportunities for individuals who are curious, eager to learn, and excited about solving real-world operational challenges for customers. If you are looking to break into the supply chain software industry and build a career at the intersection of supply chain technology and customer success — this could be the role for you.
Who We're Looking For:As an Associate Solutions Consultant, you will be at the heart of how RF-SMART delivers value — learning the product, serving customers, and building the foundation for a long-term career at the intersection of supply chain technology and customer success. This is not a passive, watch-from-the-sidelines role. From day one, you will learn by doing alongside experienced consultants and salespeople who are invested in your growth.
We are hiring two associates to develop into well-rounded professionals who deeply understand our software, our customers, and the operational challenges we help solve. No prior ERP or warehouse management experience is required — we will teach you everything you need to know.
Both associates will start with Consulting Services, building product expertise and implementation experience side by side. Over time, career paths will evolve — potentially with one or both associates moving into a Customer Education focus on our Solutions Consulting team or continuing to advance within Consulting Services.
If you are looking for a role that will accelerate your growth, challenge you daily, and put you in front of real customers solving real problems — this is it.
What You'll Do:Consulting Services
Shadow and support experienced consultants during live implementations, building the product fluency that underpins everything else you will do hereDevelop hands-on knowledge of RF-SMART's integration with ERP systems like Oracle NetSuite, learning how software maps to real warehouse and manufacturing operationsParticipate in discovery calls that uncover customer challenges and translate operational pain points into solution opportunitiesConfigure demonstration environments that accurately reflect prospect and customer workflows, making the product come alive for the people evaluating itBuild and maintain demo scripts, presentation materials, and documentation that strengthen the team's ability to deliver consistentlyDevelop a working understanding of the technologies surrounding our software — mobile data collection, databases, networks, and printers — so you can speak credibly with technical stakeholdersAs You Evolve Toward Customer Education — Solutions Consulting
Lead refresher demos and Tips & Tricks sessions that help existing customers unlock more value from RF-SMART and deepen their product confidenceTrain customer SuperUsers and conduct Health Checks that surface improvement opportunities and strengthen the customer relationshipPartner with Strategic Account Executives to support retention and renewal conversations, turning customer success into continued growthCollaborate with Sales Executives on prospect meetings, RFPs, and proof-of-concept exercises that move opportunities forwardRepresent RF-SMART at webinars, product videos, conferences, and industry events — bringing energy and expertise to every interactionBring intellectual curiosity and adaptability to every challenge, because this role will keep evolving and so will youWhat You Bring:A genuine eagerness to learn — software, business operations, supply chain, and the customers who depend on bothStrong communication skills — written and verbal, with the confidence to present to customers and collaborate across internal teamsExceptional organization — you manage competing priorities without dropping the ball, even when your calendar changes by noonA collaborative mindset — you thrive working alongside consultants, salespeople, and product managers, not just next to themSelf-motivation and independence — whether in an office or a home office, you take ownership of your work without waiting to be told what to do nextBasic technical curiosity — comfort navigating cloud applications and a willingness to develop working knowledge of databases, networks, and related technologiesA customer-first mentality — one of RF-SMART's core values is "We are Crazy for our Customers.What Will Give You an EdgeA degree in Supply Chain, Industrial Engineering, Logistics, Business, Operations Management, or a related field or up to 2 years with similar work experienceWarehousing or distribution experience — internships, part-time work, or hands-on operational exposureAny familiarity with ERP systems (Oracle NetSuite a plus), WMS platforms, or mobile data collection toolsDemonstrated prior remote work experience, if applying for a remote opportunityAdditional InformationOccasional travel is expected, averaging 15–25% with periodic spikes; ability to live within one hour of a major airport is preferredPreferred locations are Jacksonville, FL and Highlands Ranch, CO; remote candidates will be considered with demonstrated remote work experienceOur Selection ProcessOur thoughtful interview process is designed to be conversational and give you real insight into our team, our product, and the people you would be working with every day. It typically includes an initial screening, discussions with the hiring manager and team members, and a chance to demonstrate your curiosity, communication style, and approach to learning something new.
Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.A Word From Our CEO - Watch Now
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