Job Summary: The Financial Analyst is responsible for weekly business analysis, development of digital reporting solutions, and support of strategic initiatives in both Finance and Operations. The primary goal of the Financial Analyst is to provide analysis and create tools that drive value creation and operational excellence. This role will maintain an effective reporting, planning, and analysis capability that provides management with the appropriate data, analysis, and conclusions to establish organizational goals and measure the performance of the business. The Financial Analyst will be directly involved with the identification and implementation of strategic initiatives, providing the analysis and data to determine the success of these initiatives and their impact on the organization. This role will be responsible for the creation of reporting packages and presentations for ReVIDA’s Managers and Board. The Financial Analyst will also have opportunities for hands-on involvement in corporate development, including M&A activity, financial modeling, and due diligence. Ideal candidates will have the ability to translate large amounts of data into useful information, while providing insightful feedback and forward-looking analysis to recommend and guide decisions for short- and long-term planning. The Financial Analyst will report directly to ReVIDA’s Director of FP&A and Strategic Initiatives, with regular exposure/support for ReVIDA’s CFO.
Key Competencies
· Problem Solving & Analytical Orientation: Excellent problem-solving and analytical skills that are used to track, analyze, interpret, and report key historical and projected operating metrics, trends, and financial results. Able to take a “deep dive” into the details of the business while staying focused on the big picture.
· Strong Business Analytics Capabilities: Leading candidates must possess strong business analytics skills, including the ability to take complex data and convert into meaningful and actionable reports/insights.
· Development of High-Quality Board, Investor, and Senior Leadership Presentations: This role will be very visible in the organization and requires the ability to prepare presentations for the Company’s Board, investors, and senior leadership team that effectively communicate the story behind the numbers in an efficient, digestible manner.
· Results Oriented: Results oriented, including the capacity to both think strategically and execute tactically.
· Effective Communication and Decision Making: Highly articulate and able to convey important messages in a clear and compelling manner.
· Detailed Knowledge with Digital Tools: This role will be highly involved with the evolution of ReVIDA’s finance function into a more automated, digital environment. Experience in PowerBI, SQL, and PowerQuery will be needed to be effective in the creation of these tools.
Duties & Responsibilities
· Support all planning, forecasting, and reporting processes across the company, including weekly and monthly reporting and forecasts, the annual budget, and five-year strategic plan.
· Analyze complex financial and operational information to provide accurate and timely recommendations to management for decision-making purposes.
· Develop automated reporting tools that will provide self-service data and reporting solutions. Create digital tools that will enable real-time business analytics in tools such as PowerBI, Excel, and PowerAutomate.
· Maintain monthly reporting package that includes full financial statements and detailed reporting of operational outcomes.
· Identify, track, and forecast the main drivers and transactions of the organization; provide accountability for forecast accuracy, continuous improvement, and delivery of results.
· Play a role in the Company’s growth strategy, including new market assessments, pipeline development/sourcing, acquisition due diligence, financial modeling, etc.
· Build models and other tools to automate or semi-automate business processes and reporting based on specific needs of the finance team and other department leaders.
· Create reporting packages and presentations for ReVIDA’s Managers and Board
· Interact effectively with senior leaders across the organization as well as with staff, providers, and management.
Required Skills/Qualifications
· Competitive spirit: a strong will to win.
· Must be able to work in a fast-growing, rapidly evolving business, often with multiple projects simultaneously.
· Ability to condense disparate information into a concise message for senior leaders; excels at simplifying ambiguity.
· Eagerness to partner with the executive team on a range of issues related to financial performance, business planning, and business case analysis.
· Demonstrated commitment to delivering outstanding work product; highest standards for accuracy and precision; must be highly organized with the ability to work independently with limited direction.
· High level of intellectual curiosity.
· Must be energetic and highly self-motivated.
· Advanced experience with use of Microsoft Excel and PowerPoint (required).
· Advanced modeling skills, including extensive use of macros, pivot tables, SQL, and other contemporary modeling techniques preferred.
· Experience with Business Intelligence tools (i.e., PowerBI, PowerAutomate, Tableau.) strongly preferred.
· Strong written and verbal communication skills.
· Solid values and high standards of ethics, integrity, and trust (required).
· Demonstrated high EQ and ability to establish and maintain effective working relationships with leadership team, department heads, staff, and private equity partners.
Mission, Vision, and Values: The employee must always overtly support the Company’s Mission and Vision. Given the visibility of this role both internally and externally, the Patient Relations Manager must be an exemplary model of the Company’s Values of Respect, Excellence, Visibility, Integrity, Dedication, and Accountability.
While this job description is intended to accurately reflect the job's requirements, the Company reserves the right to add or remove duties from jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Additional duties and responsibilities may be required of the job holder based upon business needs.
Department: LAB
Title: Phlebotomist/Laboratory Representative
Supervisor: Program Director
Classification: Non-Exempt
Purpose: The Laboratory Representative will assist in specimen collection. The employee will be responsible for all issues related to laboratory specimen collection and procedures. The Laboratory Representative will be responsible for lab operations and managing supplies/materials. The Laboratory Representative will work closely with the Laboratory Manager and Technologist to ensure accreditation and compliance requirements for all lab operations.
Duties: The Laboratory Representative will conduct specimen collection and observance. The Laboratory Representative will conduct all duties assigned to them by the Lab Manager.
Physical and Work Conditions:
· Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance.
· Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether honest or with capacity) must be acceptable.
· Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients as needed. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations.
· Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases.
· The Employee should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety.
Supervisor/ Competency evaluations: Supervision and competency evaluations are provided through direct observation, staff meetings, management meetings, individual meetings, Employee Improvement Process, reporting, interactions, strategic planning, outcomes, and annual performance review.
Work Environment: In-office position, with occasional travel
Competencies:
· Types and enters data with accuracy and attention to detail. Effectively directs and organizes daily responsibilities & workflow.
· Establishes and maintains appropriate boundaries with patients, treatment team, and colleagues.
· Applies knowledge and experience to solve problems; consults with others as needed.
· Listens attentively and proactively asks questions for clarification as needed.
· Works in collaboration with Multidisciplinary Treatment Team members
· Actively proofreads and edits written communication and patient documentation.
· Follow the lab’s procedure for specimen collection and handling and the laboratory information system.
· Maintain proper storage of samples.
· Appropriately discard samples.
· Maintain proper documentation of refrigerators/freezers.
· Maintain a clean work area.
Requirements:Mission, Vision, and Values: The employee must always overtly support the Company’s Mission and Vision. The Laboratory representative must exemplify the Company’s Values of Respect, Excellence, Visibility, Integrity, Dedication, and Accountability.
Education and/or Experience Requirements:
· High school education required. Associate degree preferred.
· Phlebotomy certificate required or formal training with a training program with transcripts
· Certified Medical Assistant certificate preferred.
· Flexibility to work overtime or other shifts depending on business needs?
· Ability to work independently and within a team environment?
· Proficient with computers; Familiarity with laboratory information systems is a plus?
· High level of attention to detail along with strong communication and organizational skills?
· Critical thinking and strong oral/written communication with patients and providers.
· Effective organizational skills and ability to maintain accurate notes and records.
Continuing Education: Employees are expected to participate in appropriate continuing education. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing.
While this job description is intended to accurately reflect the job's requirements, the Company reserves the right to add or remove duties from jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Additional duties and responsibilities may be required of the job holder based upon business needs.
Read LessPurpose:
The Laboratory Technologist performs tasks within a wide scope of laboratory functions. This position is responsible for the receipt, organization, testing, and reporting, as assigned, of daily patient specimens, as well as first level instrument maintenance and troubleshooting with the support of laboratory staff. The lab technologist will adhere to protocols and quality measures while performing sample preparation and operating laboratory instrumentation.
Competencies:
Competency evaluations will be performed by your supervisor/manager and the medical director at 5 months of employment and annually thereafter.
Duties:
· Perform production workflow as described in standard operating procedures
· Perform sample preparation as described in standard operating procedures
· Perform daily LCMS instrumentation operations
· Maintain laboratory documentation
· Complete projects, other tasks, and assignments as directed by management
· Perform routine Quality Assurance/Quality Control tasks
· Manage lab inventory and order additional supplies as needed and in compliance with process instructions from managers
· Maintain integrity of process, following and reporting QA/QC occurrences
· Work to ensure process is compliant with the lab’s standard operating procedures as well as relevant laws, rules, and regulations applicable to the laboratory
· Proactively promote client satisfaction
· Works independently and as part of the team
Additional Responsibilities:
· Completes mandatory training and professional development as required or requested
· Attends company meetings as required or requested
· Ensures adherence to all State and Federal laws, guidelines and regulations including compliance with CLIA and CAP regulations
· Maintain HIPAA requirements at all times
· Adheres specifically to all company policies and procedures, Federal and State regulations and laws
· Participation in appropriate Continuing Education as requested and required by their immediate supervisor. The employee is expected to accept personal responsibility for other educational activities to enhance job related skills and abilities
· Must attend mandatory educational programs and maintain current professional licensures as delineated in their state, in good standing
Physical, Emotional Demands, and Work Conditions:
Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. Must have the ability to view a computer screen for long periods and the ability to sit and stand for extended periods. Keen visual activity with the ability to recognize colors and patterns. Ability and willingness to lift up to 30 lbs. Requires the ability to walk, climb, stand, carry materials, stoop, kneel, and bend at waist. Exposed to moving parts and electricity that requires safety protocols.
Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations situations. Must have the ability to exercise discretion as well as appropriate judgement when necessary. Must be proactive in identifying issues and finding solutions.
Laboratory Technologist Requirements:
· Associate's degree in medical laboratory technology or bachelor’s degree in medical technology, Clinical Laboratory Science, or related discipline
· Qualifies as high complexity laboratory technologists under CLIA and relevant State regulations
· Must have a Tennessee Medical Lab Professional State License
· Knowledge of troubleshooting and problem-solving procedures
· At least 1-2 years in a laboratory environment preferred
· Experience in biological sample preparation preferred
· LCMS experience preferred
Skills Needed:
· Ability to work independently and cohesively as part of a team
· Ability to prioritize and perform multiple tasks in a dynamic environment
· Excellent written and verbal communication skills
· Comfortable with instrument maintenance and troubleshooting
Read LessPurpose:
The primary purpose of the Patient Administrator is to maintain office functions of the
Center, which include answering phone calls; verifying insurance and Medicare;
obtaining authorizations and scheduling patients; keeping records medical by Federal,
State, and County guidelines, as well as by the Company’s established policies and
procedures.
The position creates an atmosphere of warmth, personal interest, positive emphasis,
and a calm attitude when visiting with staff, patients, and visitors.
Duties:
The Patient Administrator will efficiently assist patients in navigating the check-in
and check-out processes and address patients' needs related to these functions.
Collaborates with the Office Manager in all decision-making regarding special
circumstances that may present with patients. Collecting and correctly recording all
payment and billing transactions, using established payment methods and
insurance billing protocols.
Physical, Emotional Demands, and Work Conditions:
Work is sedentary and ambulant with occasional physical exertion (lifting 30 ormore pounds, walking, standing, etc.) ability to support patient weight in case of
emergency or disability requiring assistance. Must be able to see, stoop, sit,
stand, bend, reach, and be mobile (whether natural or with accommodation).
Quality of hearing (whether natural or with accommodation) must be acceptable.Must be able to communicate both verbally and in writing. Must be able to relate
to and work with mentally and physically ill, disabled, emotionally upset, and
hostile patients.
Must be emotionally stable and exhibit the ability to display coping skills to dealwith multiple situations. Risk of exposure to infections, bloodborne pathogens,
and other potentially infectious materials or contagious diseases. For this reason,
"Universal Precautions" must always be followed.
The Patient Administrator should understand, support, and comply with theestablished workplace violence, ADA, EEOC, and Corporate Compliance
program and commit to worker safety, health, and patient safety. Subject to work
schedule and shift changes.
Supervision/ competency evaluations: Supervision and competency evaluations are
provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement
processes, reporting, interactions, strategic planning, outcomes, and annual
competency review.
Competencies:
Collects payment for services rendered.Accurately records payments received.Verifies patients' demographics on each visit, including checking ID andinsurance eligibility/information.
Accurately enters demographic and accounting information.Reconciles end of day reportsAnswers phone calls professionally and promptly.Schedules all patient follow-up visits.Submits prior authorizations as required for all treatment services.Responds to all requests for medical records and processes by HIPAA and Part42 CFR confidentiality requirements.
Coordinates the delivery of prescriptions as authorized by the treating physician.Accurately compiles medical records, adhering to state and federal regulationsand best practice guidelines.
Demonstrates competency in Microsoft Word and Excel.Types and enters data with accuracy and attention to detail.Actively proofreads and edits written communication and patient documentation.Maintains accuracy of credit card transactions and entering payments.Effectively directs and organizes daily responsibilities and workflow.Establishes and maintains appropriate boundaries with patients, Multidisciplinary Treatment Team, and colleagues.Always exhibits a professional demeanorRequirements:Patient Administrator Requirements:
Education: High School Diploma or equivalentExperience: Must have experience working in a medical officeenvironment, preferably in the mental health and substance abuse fields.
Competent in using computers, email, printers, scanners, facsimile, and
multiline phone systems. Previous experience with electronic health records
is preferred.
Special Requirements: Knowledge of applicable State Code of Regulations and
42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted
professional standards and practices; Ongoing adherence to the NAADAC Code of
Ethics and any other applicable Codes of Ethics for their respective profession.
Continuing Education & Professional Licensing/Certification Requirements: The
employee is expected to participate in appropriate continuing education as requested
and required by their immediate supervisor. In addition, the employee is expected to
accept personal responsibility for other educational activities to enhance job-related
skills and abilities. The employee must attend mandatory educational programs and
maintain current professional certifications as delineated above in their state, in good
standing.
While this job description is intended to reflect the job requirements, management
reserves the right to add or remove duties from jobs when circumstances (e.g.,
emergencies, changes in workload, rush jobs, or technological developments)
dictate. Furthermore, they do not establish an employment contract and are
subject to change at the employer’s discretion.
Read LessPurpose:
The primary purpose of the Counselor is to maintain patient care within the Center by providing counseling services within the parameters of policy, state, and federal regulations and procedures. The Therapist is an essential part of creating a safe and well balanced environment for ReVIDA’s patients. Counselors will continue ReVIDA’s mission by treating the whole person and standing by our values.
The position creates an atmosphere of warmth, personal interest, positive emphasis, and a calm attitude when visiting with staff, patients, and visitors.
Duties:
The Substance Abuse Therapist will work effectively within a multidisciplinary treatment team, assist in complex problem solving with patients and work autonomously. They will demonstrate excellent observation, good judgment, and communication skills. Must have the ability to provide well-written documentation promptly. They are skilled in conducting assessments, utilizing ASAM criteria for appropriate patient placement and continued to stay justification, treatment plan development and implementation, service coordination, and crisis intervention. Knowledge of local community drug trends, the effects on the body and cognitive functioning of drugs of abuse, signs,
and symptoms of opioid overdose, psychosocial implications of substance use
disorders, the process of addiction and treatment, social service, economic, legal, and
medical systems, HIV transmission-health, behavioral, and emotional implications of
addiction.
Physical, Emotional Demands, and Work Conditions:
Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation).Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations.Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed. The Counselor should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes.Supervision/Competency Evaluations:
Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement Process, reporting, interactions, strategic planning, outcomes, and annual competency review.Competencies:
Prepare and maintain accurate and timely patient files. Coordinate care of assigned patients and present patient status and concerns with the treatment team accordingly.Conducts comprehensive patient assessments and develops and implements patient treatment plans according to State OBOT regulations, CARF standards, and State Medicaid rules.Provide clinical services, patient care, education, and opioid use disorder counseling services to patients receiving medications for opioid use disorder as part of a larger, comprehensive treatment plan.Conduct individual counseling sessions. Provide patient advocacy and liaison services with community and regulatory agencies as needed and work with ReVIDA Care Coordinators to achieve these services. (State Opioid Treatment Authority, Probation / Parole Office, housing, food, etc.)Monitor the patient's condition to evaluate the treatment plan's success and adapt treatment as needed. Assist in program evaluation efforts that describe and assess the quality of services. Comply with all Federal and State regulatory standards as specified. Use toxicology test results to monitor the success of treatment and as a clinical tool to help better meet patient needs and assess for an increased level of care (decreased program attendance); Never use toxicology test results in a punitive way.File various patient paperwork into the chart and keep the patient’s electronic chart complete and updated. Coordinates with medical professionals to facilitate intake and ongoing assessment amongst the larger multidisciplinary team.Document patient progress notes and ensures that frequencies and counseling units are met per company policy. Obtains ongoing, applicable supervision by licensed professionals who have approved supervisors in the employee’s profession. Ability to handle stressful situations and interact with others.Must be present during working hours at the office for in-person meetings and access to a computer without violating company policy. Conduct patient intake and orient patients to the program.Compose an interpretative summary, transition plan, and discharge summary for each patient. Provide crisis intervention as needed. Attend staff meetings as directed by the RCD, CCO, and the individual Program Director. Assist in program development activities. Participate in counseling supervision sessions.Support organizational and departmental philosophies, goals, and objectives and, through own behavior, lead and motivate others to do so. Communicate with RCD regarding pertinent patient information. Regular attendance is to be maintained.Adherence to ReVIDA Recovery’s company code of conduct is always expected. Meet or exceed delivery of Company Service Standards consistently. Interact with all staff in a positive and motivational fashion, supporting the Company’s mission, consistent with ReVIDA’s vision and values.Conduct all business activities professionally and ethically. Other duties, as assigned by the Regional Clinical Director or Chief Clinical Officer. Adherence to the NAADAC Code of Ethics and any other Codes of Ethics for the individual’s respective field.Requirements:Requirements:
Education: Master of Social Work, Professional Counseling, or related field without licensure who are working toward licensure (TN and VA), LMSW (TN only),MSW with LSW (VA only), LPC without MHSP (TN only), or LMFT (TN only).Experience: Have experience working with individuals with substance use and other co-occurring mental and substance use disorders.License/certifications: Master of Social Work, Professional Counseling, or related field without licensure who are working toward licensure (TN and VA), LMSW (TN only),MSW with LSW (VA only), LPC without MHSP (TN only), LMFT (TN only). Must have or obtain current certification in CPR and First Aid.Special Requirements: Required/Maintained state trainee status, intern,
registration, training standing, and associate level clinical licensure. Knowledge of
applicable State Code of Regulations and 42 Code of Federal Regulations (CFR)
Section 8.12. Compliance with accepted professional standards and practices;
Adherence to the NAADAC Code of Ethics and any other Codes of Ethics for the
individual’s respective field.
Continuing Education & Professional Licensing/Certification Requirements:
Employee is expected to participate in appropriate continuing education as may be
requested and required by their immediate supervisor. In addition, the employee is
expected to accept personal responsibility for other educational activities to enhance
job-related skills and abilities. The employee must attend mandatory educational
programs and maintain current professional certifications as delineated above in their
state, in good standing.
While this job description is intended to reflect the job requirements,
management reserves the right to add or remove duties from jobs when
circumstances (e.g., emergencies, changes in workload, rush jobs, or
technological developments) dictate. Furthermore, they do not establish an
employment contract and are subject to change at the employer’s discretion.
Read LessJob Title: Care Coordinator
Reports To: Program Director and Site Medical Director
Department: Operations
Purpose:
Care Coordinators must be organized, personable, and capable of balancing the needs of multiple patients as well as their healthcare providers and insurance representatives to address barriers that will ensure the patient can navigate their recovery experience by demonstrating the following skills: active listening, service orientation, social perceptiveness, critical thinking, time management, active learning, good judgment and decision making, verbal communication skills, and ability to monitor for progress and needed interventional actions.
Duties:
The Care Coordinator will act as an integral member of the ReVIDA Recovery multidisciplinary team by supporting patients in obtaining their individualized goals, by building and strengthening linkages with community resources and family members by deliberately organizing patient care activities and sharing information among all the participants concerned with a patient’s care to achieve safer and more effective care. The Care Coordinator will assist individuals in opioid use disorder treatment in developing a service plan, referrals, and linkage, ensuring the patient has access/continuity of care throughout the mental health and primary care system, ensuring each patient has resources to acquire medication, has transportation for appointments, and attends appointments. The Care Coordinator will ensure individuals have access to psychosocial rehabilitation, support, employment, and housing options while encouraging the individual to utilize community/natural supports to assist in managing substance use disorders.
Physical, Emotional Demands, and Work Conditions:
Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation).Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients.Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed.The care coordinator should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes.Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review.
Competencies:
Substance Use Care Coordination supports the patient’s medical, behavioral health, and other healthcare needs through the facilitation of necessary referrals to help meet the overall biopsychosocial needs of the patient. This includes addressing needs beyond the patient’s medical status and issues such as unstable housing, food insecurity, childcare, and other social determinants of health. Referrals are documented and tracked.Additionally, the Care Coordinator assists individuals in addressing any barriers to completing recommended referrals, such as transportation issues, and documents these interventions and outcomes.Care coordination includes communicating the patient’s needs and preferences at the right time to the right people by sharing and securely using the information and providing practical and comprehensive care to the patient.This role requires referrals to community programs and services and appropriately documenting and tracking referrals and outcomes. The Care Coordinator collaborates and documents all efforts to help the member address any barriers to access to appropriate community-based referrals.Care Coordination includes the appropriate use of and facilitation of referral to various community-based support modalities, including consideration of referral to 12-step and other self-help programs, peer recovery services, social service agencies, and other community-based resources appropriate to the member’s recovery.Organizes and participates in interdisciplinary care planning that consists of at least monthly meetings of the multidisciplinary treatment team (including all relevant medical and behavioral health care professionals involved in providing and coordinating the member’s care) and documents this collaboration appropriately.The Care Coordinator, in participating in the interdisciplinary treatment team meeting, will review the patient’s complete medical record (including urine drug screens and laboratory tests), discuss the current status of the patient’s progress toward meeting their goals as specified in their plan of care, assist in addressing any barriers toward the individual’s progress in meeting their identified treatment goals as well, as the actions which the treatment team will undertake to address those barriers.The Care Coordinator will participate in identifying any new problems and goals and modification of the IPOC action plan accordingly. Other duties, as assigned.Effectively addresses and documents all barriers to completing any community-based referrals and patient needs.Tracks and maintains accurate and thorough documentation of referrals in the patient’s medical record.Creates an Individualized Plan of Care (IPOC) in collaboration with Multidisciplinary Treatment Team, utilizing the required Department of Medical Assistance Services (DMAS) template, within 30 days of admission.Promptly reviews and updates the Individualized Service Plan (ISP) at 90-day intervals and Individualized Plan of Care (IPOC) every 30 days as required.Organizes and participates in interdisciplinary care planning with the treatment team at least monthly.Effectively collaborates with all members involved with providing and coordinating patient care.Creates Individualized Aftercare Plan and Discharge Plan with collaboration from Multidisciplinary Treatment Team members.Demonstrates thorough understanding of all Department of Medical Assistance (DMAS) of Virginia Addiction Recovery Treatment Services (ARTS) program requirements and Office Based Opioid Treatment (OBOT) guidelines; seeks clarification or guidance if unsure.Maintains attention to detail, actively proofreads and edits written communication & patient documentation.Effectively directs and organizes daily responsibilities & workflow.Establishes and maintains appropriate boundaries with patients, treatment team, and colleagues.Applies knowledge and experience to solve problems; consults with others as needed.Listens attentively and proactively asks questions for clarification as needed.Works in collaboration with Multidisciplinary Treatment Team membersCare Coordinator Requirements:
Experience:
One year of previous experience working with SUD/OUD/BH populations requiredSpecial Requirements: Knowledge of the disorder process of substance use disorders, dual diagnoses, opioid use disorder, and recovery support services required.Licensure:
Tennessee: RN, LPN, MSW, BSW, or Equivalent.Virginia: RN, CSAC, CSAC-R, CSAC-A, BSW, or EquivalentMust be registered with the Board of VirginiaSpecial Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession.
Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing.
While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer’s discretion.
Requirements:Department: LAB
Title: Phlebotomist / Patient Administrator (Laboratory Representative)
Supervisor: Program Director
Classification: Non-Exempt
Purpose: The Laboratory Representative will assist in specimen collection. The employee will be responsible for all issues related to laboratory specimen collection and procedures. The Laboratory Representative will be responsible for lab operations and managing supplies/materials. The Laboratory Representative will work closely with the Laboratory Manager and Technologist to ensure accreditation and compliance requirements for all lab operations.
Duties: The Laboratory Representative will conduct specimen collection and observance. The Laboratory Representative will conduct all duties assigned to them by the Lab Manager.
Physical and Work Conditions:
· Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance.
· Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether honest or with capacity) must be acceptable.
· Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients as needed. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations.
· Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases.
· The Employee should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety.
Supervisor/ Competency evaluations: Supervision and competency evaluations are provided through direct observation, staff meetings, management meetings, individual meetings, Employee Improvement Process, reporting, interactions, strategic planning, outcomes, and annual performance review.
Work Environment: In-office position, with occasional travel
Competencies:
· Types and enters data with accuracy and attention to detail. Effectively directs and organizes daily responsibilities & workflow.
· Establishes and maintains appropriate boundaries with patients, treatment team, and colleagues.
· Applies knowledge and experience to solve problems; consults with others as needed.
· Listens attentively and proactively asks questions for clarification as needed.
· Works in collaboration with Multidisciplinary Treatment Team members
· Actively proofreads and edits written communication and patient documentation.
· Follow the lab’s procedure for specimen collection and handling and the laboratory information system.
· Maintain proper storage of samples.
· Appropriately discard samples.
· Maintain proper documentation of refrigerators/freezers.
· Maintain a clean work area.
Requirements:Mission, Vision, and Values: The employee must always overtly support the Company’s Mission and Vision. The Laboratory representative must exemplify the Company’s Values of Respect, Excellence, Visibility, Integrity, Dedication, and Accountability.
Education and/or Experience Requirements:
· High school education required. Associate degree preferred.
· Phlebotomy certificate required or formal training with a training program with transcripts
· Certified Medical Assistant certificate preferred.
· Flexibility to work overtime or other shifts depending on business needs?
· Ability to work independently and within a team environment?
· Proficient with computers; Familiarity with laboratory information systems is a plus?
· High level of attention to detail along with strong communication and organizational skills?
· Critical thinking and strong oral/written communication with patients and providers.
· Effective organizational skills and ability to maintain accurate notes and records.
Continuing Education: Employees are expected to participate in appropriate continuing education. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing.
While this job description is intended to accurately reflect the job's requirements, the Company reserves the right to add or remove duties from jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Additional duties and responsibilities may be required of the job holder based upon business needs.
Read LessJob Title: Care Coordinator
Reports To: Program Director and Site Medical Director
Department: Operations
Purpose:
Care Coordinators must be organized, personable, and capable of balancing the needs of multiple patients as well as their healthcare providers and insurance representatives to address barriers that will ensure the patient can navigate their recovery experience by demonstrating the following skills: active listening, service orientation, social perceptiveness, critical thinking, time management, active learning, good judgment and decision making, verbal communication skills, and ability to monitor for progress and needed interventional actions.
Duties:
The Care Coordinator will act as an integral member of the ReVIDA Recovery multidisciplinary team by supporting patients in obtaining their individualized goals, by building and strengthening linkages with community resources and family members by deliberately organizing patient care activities and sharing information among all the participants concerned with a patient’s care to achieve safer and more effective care. The Care Coordinator will assist individuals in opioid use disorder treatment in developing a service plan, referrals, and linkage, ensuring the patient has access/continuity of care throughout the mental health and primary care system, ensuring each patient has resources to acquire medication, has transportation for appointments, and attends appointments. The Care Coordinator will ensure individuals have access to psychosocial rehabilitation, support, employment, and housing options while encouraging the individual to utilize community/natural supports to assist in managing substance use disorders.
Physical, Emotional Demands, and Work Conditions:
Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation).Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients.Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed.The care coordinator should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes.Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review.
Competencies:
Substance Use Care Coordination supports the patient’s medical, behavioral health, and other healthcare needs through the facilitation of necessary referrals to help meet the overall biopsychosocial needs of the patient. This includes addressing needs beyond the patient’s medical status and issues such as unstable housing, food insecurity, childcare, and other social determinants of health. Referrals are documented and tracked.Additionally, the Care Coordinator assists individuals in addressing any barriers to completing recommended referrals, such as transportation issues, and documents these interventions and outcomes.Care coordination includes communicating the patient’s needs and preferences at the right time to the right people by sharing and securely using the information and providing practical and comprehensive care to the patient.This role requires referrals to community programs and services and appropriately documenting and tracking referrals and outcomes. The Care Coordinator collaborates and documents all efforts to help the member address any barriers to access to appropriate community-based referrals.Care Coordination includes the appropriate use of and facilitation of referral to various community-based support modalities, including consideration of referral to 12-step and other self-help programs, peer recovery services, social service agencies, and other community-based resources appropriate to the member’s recovery.Organizes and participates in interdisciplinary care planning that consists of at least monthly meetings of the multidisciplinary treatment team (including all relevant medical and behavioral health care professionals involved in providing and coordinating the member’s care) and documents this collaboration appropriately.The Care Coordinator, in participating in the interdisciplinary treatment team meeting, will review the patient’s complete medical record (including urine drug screens and laboratory tests), discuss the current status of the patient’s progress toward meeting their goals as specified in their plan of care, assist in addressing any barriers toward the individual’s progress in meeting their identified treatment goals as well, as the actions which the treatment team will undertake to address those barriers.The Care Coordinator will participate in identifying any new problems and goals and modification of the IPOC action plan accordingly. Other duties, as assigned.Effectively addresses and documents all barriers to completing any community-based referrals and patient needs.Tracks and maintains accurate and thorough documentation of referrals in the patient’s medical record.Creates an Individualized Plan of Care (IPOC) in collaboration with Multidisciplinary Treatment Team, utilizing the required Department of Medical Assistance Services (DMAS) template, within 30 days of admission.Promptly reviews and updates the Individualized Service Plan (ISP) at 90-day intervals and Individualized Plan of Care (IPOC) every 30 days as required.Organizes and participates in interdisciplinary care planning with the treatment team at least monthly.Effectively collaborates with all members involved with providing and coordinating patient care.Creates Individualized Aftercare Plan and Discharge Plan with collaboration from Multidisciplinary Treatment Team members.Demonstrates thorough understanding of all Department of Medical Assistance (DMAS) of Virginia Addiction Recovery Treatment Services (ARTS) program requirements and Office Based Opioid Treatment (OBOT) guidelines; seeks clarification or guidance if unsure.Maintains attention to detail, actively proofreads and edits written communication & patient documentation.Effectively directs and organizes daily responsibilities & workflow.Establishes and maintains appropriate boundaries with patients, treatment team, and colleagues.Applies knowledge and experience to solve problems; consults with others as needed.Listens attentively and proactively asks questions for clarification as needed.Works in collaboration with Multidisciplinary Treatment Team membersCare Coordinator Requirements:
Experience:
One year of previous experience working with SUD/OUD/BH populations requiredSpecial Requirements: Knowledge of the disorder process of substance use disorders, dual diagnoses, opioid use disorder, and recovery support services required.Licensure:
Tennessee: RN, LPN, MSW, BSW, or Equivalent.Virginia: RN, CSAC, CSAC-R, CSAC-A, BSW, or EquivalentMust be registered with the Board of VirginiaSpecial Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession.
Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing.
While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer’s discretion.
Requirements:Department: LAB
Title: Phlebotomist / Patient Administrator (Laboratory Representative)
Supervisor: Program Director
Classification: Non-Exempt
Purpose: The Laboratory Representative will assist in specimen collection. The employee will be responsible for all issues related to laboratory specimen collection and procedures. The Laboratory Representative will be responsible for lab operations and managing supplies/materials. The Laboratory Representative will work closely with the Laboratory Manager and Technologist to ensure accreditation and compliance requirements for all lab operations.
Duties: The Laboratory Representative will conduct specimen collection and observance. The Laboratory Representative will conduct all duties assigned to them by the Lab Manager.
Physical and Work Conditions:
· Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance.
· Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether honest or with capacity) must be acceptable.
· Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients as needed. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations.
· Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases.
· The Employee should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety.
Supervisor/ Competency evaluations: Supervision and competency evaluations are provided through direct observation, staff meetings, management meetings, individual meetings, Employee Improvement Process, reporting, interactions, strategic planning, outcomes, and annual performance review.
Work Environment: In-office position, with occasional travel
Competencies:
· Types and enters data with accuracy and attention to detail. Effectively directs and organizes daily responsibilities & workflow.
· Establishes and maintains appropriate boundaries with patients, treatment team, and colleagues.
· Applies knowledge and experience to solve problems; consults with others as needed.
· Listens attentively and proactively asks questions for clarification as needed.
· Works in collaboration with Multidisciplinary Treatment Team members
· Actively proofreads and edits written communication and patient documentation.
· Follow the lab’s procedure for specimen collection and handling and the laboratory information system.
· Maintain proper storage of samples.
· Appropriately discard samples.
· Maintain proper documentation of refrigerators/freezers.
· Maintain a clean work area.
Requirements:Mission, Vision, and Values: The employee must always overtly support the Company’s Mission and Vision. The Laboratory representative must exemplify the Company’s Values of Respect, Excellence, Visibility, Integrity, Dedication, and Accountability.
Education and/or Experience Requirements:
· High school education required. Associate degree preferred.
· Phlebotomy certificate required or formal training with a training program with transcripts
· Certified Medical Assistant certificate preferred.
· Flexibility to work overtime or other shifts depending on business needs?
· Ability to work independently and within a team environment?
· Proficient with computers; Familiarity with laboratory information systems is a plus?
· High level of attention to detail along with strong communication and organizational skills?
· Critical thinking and strong oral/written communication with patients and providers.
· Effective organizational skills and ability to maintain accurate notes and records.
Continuing Education: Employees are expected to participate in appropriate continuing education. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing.
While this job description is intended to accurately reflect the job's requirements, the Company reserves the right to add or remove duties from jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Additional duties and responsibilities may be required of the job holder based upon business needs.
Read LessDepartment: LAB
Title: Phlebotomist/Laboratory Representative
Supervisor: Program Director
Classification: Non-Exempt
Purpose: The Laboratory Representative will assist in specimen collection. The employee will be responsible for all issues related to laboratory specimen collection and procedures. The Laboratory Representative will be responsible for lab operations and managing supplies/materials. The Laboratory Representative will work closely with the Laboratory Manager and Technologist to ensure accreditation and compliance requirements for all lab operations.
Duties: The Laboratory Representative will conduct specimen collection and observance. The Laboratory Representative will conduct all duties assigned to them by the Lab Manager.
Physical and Work Conditions:
· Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance.
· Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether honest or with capacity) must be acceptable.
· Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients as needed. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations.
· Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases.
· The Employee should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety.
Supervisor/ Competency evaluations: Supervision and competency evaluations are provided through direct observation, staff meetings, management meetings, individual meetings, Employee Improvement Process, reporting, interactions, strategic planning, outcomes, and annual performance review.
Work Environment: In-office position, with occasional travel
Competencies:
· Types and enters data with accuracy and attention to detail. Effectively directs and organizes daily responsibilities & workflow.
· Establishes and maintains appropriate boundaries with patients, treatment team, and colleagues.
· Applies knowledge and experience to solve problems; consults with others as needed.
· Listens attentively and proactively asks questions for clarification as needed.
· Works in collaboration with Multidisciplinary Treatment Team members
· Actively proofreads and edits written communication and patient documentation.
· Follow the lab’s procedure for specimen collection and handling and the laboratory information system.
· Maintain proper storage of samples.
· Appropriately discard samples.
· Maintain proper documentation of refrigerators/freezers.
· Maintain a clean work area.
Requirements:Mission, Vision, and Values: The employee must always overtly support the Company’s Mission and Vision. The Laboratory representative must exemplify the Company’s Values of Respect, Excellence, Visibility, Integrity, Dedication, and Accountability.
Education and/or Experience Requirements:
· High school education required. Associate degree preferred.
· Phlebotomy certificate required or formal training with a training program with transcripts
· Certified Medical Assistant certificate preferred.
· Flexibility to work overtime or other shifts depending on business needs.
· Ability to work independently and within a team environment.
· Proficient with computers; Familiarity with laboratory information systems is a plus.
· High level of attention to detail along with strong communication and organizational skills.
· Critical thinking and strong oral/written communication with patients and providers.
· Effective organizational skills and ability to maintain accurate notes and records.
Continuing Education: Employees are expected to participate in appropriate continuing education. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing.
While this job description is intended to accurately reflect the job's requirements, the Company reserves the right to add or remove duties from jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Additional duties and responsibilities may be required of the job holder based upon business needs.
Read Less