SUMMARY
The MRI Patient Services Specialist is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork and screening consent forms, as well as collecting all appropriate monies due at the time of service (Co-Pays, Co-Insurances, Deductibles etc.)
ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)
Greets/Welcomes patients as they check-in; Instructs patients in completion of the screening consent form, Arthrogram forms, any updated medical history and/or information forms, and makes any necessary corrections to the patient's account; Scans all new patient or updated, patient information into the EMR (including: photo ID, insurance cards, and patient paperwork); Explains Financial requirements to the patient and collects deductible, co-pays and/or co-insurance and any outstanding balance as directed by the MRI Benefit Coordinators and PARs; Communicates with the patients in the lobby if the technologists are running behind schedule; At the completion of work shift reconciles technologists schedule and ensures the appropriate payment is attached (Cash, Checks, Credit Card Slips); Assist the MRI technologists as needed. Obtain MRI Benefits for patients; through insurance websites as well as being able to convey the benefit information efficiently and thoroughly to the patients, when questions arise.NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
Keeps front desk and lobby clean and organized.Requirements:QUALIFICATIONS
EDUCATION AND EXPERIENCE
High School diploma or equivalentOne year of experience in customer service or reception, preferably in a health care environment.SKILLS/ABILITIES
Basic Computer skillsStrong customer serviceAbility to communicate clearly and concisely in all written and oral communications, including email.Strong organizational skills with great attention to detailAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.Demonstrated conflict management skillsPREFERRED SKILLS (NOT REQUIRED)
Knowledge of Insurance Benefit and Eligibility Websites Medical Insurance TerminologyPHYSICAL DEMANDS
While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.
Read LessPhysical Therapist
We are seeking a dedicated and compassionate Physical Therapist to join our healthcare team. In this role, you will play a vital part in helping patients recover from injuries, surgeries, or chronic conditions by developing personalized treatment plans and providing expert therapy services. If you are passionate about improving patients' quality of life and have a strong commitment to patient care, we encourage you to apply.
Key Responsibilities:
- Assess patients' physical conditions and develop individualized treatment plans
- Implement therapeutic exercises and manual therapy techniques to improve mobility and reduce pain
- Monitor and document patient progress, adjusting treatment plans as necessary
- Educate patients and their families on injury prevention, health maintenance, and home exercise programs
- Collaborate with physicians, nurses, and other healthcare professionals to ensure comprehensive patient care
- Maintain accurate and timely documentation of patient records and treatment outcomes
- Stay current with advancements in physical therapy practices and participate in ongoing professional development
Skills and Qualifications:
- Bachelor's degree or higher in Physical Therapy from an accredited program
- Valid state licensure or certification to practice as a Physical Therapist
- Proven experience in a clinical or healthcare setting preferred
- Strong interpersonal and communication skills
- Ability to work effectively both independently and as part of a multidisciplinary team
- Excellent problem-solving and critical-thinking abilities
- Compassionate, patient-focused approach to care
- Knowledge of current physical therapy techniques and equipment
Join our dynamic team committed to delivering exceptional patient care and fostering a supportive work environment. We offer opportunities for professional growth, ongoing training, and a rewarding career dedicated to making a positive impact on patients' lives.
Requirements:SUMMARY
The Patient Access Representative is tasked with checking in a patient, collecting patient copayments, patient registration, handling medical records. He or she is also responsible for performing a variety of office administration tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greets patients and visitors to the practice in a professional and welcoming mannerDistributes registration forms, financial agreement, privacy policy, benefits assignment and other patient documentsRegisters patients in the practice management system/EMR by entering information given verbally or on registration formsFor existing patients, validates that existing demographic information is correct; updates as necessaryFor new patients, completes and/or updates patient record initiated by schedulerEnsures patient is registered to use the patient portal; distributes marketing materials as necessaryCollects paper documentation brought in by patient and imports them into Electronic Medical Records systemCollects Forms and payment, example: Disability or FMLA forms, as needed per patientCollects and scans identification and insurance cardsConfirms/updates insurance information and verifies any authorization/referral has been obtainedCollect co-payments and outstanding balances at check-InMake patient aware of their financial responsibility based on their benefits at the time of check-inBacks up check-out specialist as necessary; may serve as a backup for other administrative rolesPrepares each clinic for the following day to ensure all necessary forms are in the chartPerforms miscellaneous administrative or reception duties such as directing visitors (drug reps, salespersons, etc.) to the appropriate individual within the practiceRequirements:QUALIFICATIONS
1-2 years of Medical Front Desk experience preferredIntermediate Computer SkillsHigh school degree or equivalentExcellent written and verbal communication skillsExcellent customer service skillsExperience utilizing an EMR systemPHYSICAL DEMANDS
While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift, push and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.
Read LessThe PT partners with Resurgens’ physicians to provide comprehensive care to our patients. The PT creates and implements a plan for returning patients to optimal physical health by evaluating patient needs and performing specific physical therapy procedures as they relate to the recovery of musculoskeletal injuries and disorders.
Requirements:ESSENTIAL DUTIES AND RESPONSIBILITIES
· Performs PT evaluation and creates treatment plans in accordance with instructions and consent of referring physician;
· Performs written re-evaluations in preparation for patients return for follow-up Physician appointments, or at a minimum documents progress every six (6) therapy sessions.
· Provides services that help improve mobility, relieve pain, and prevent or limit permanent physical disabilities of patients;
· Supervises the services of physical therapist assistants (PTA’s) to ensure compliance with the treatment plan;
· Supervises the technicians or aides to ensure their patient involvement is within their scope of practice;
· Meets or communicates regularly with a variety of healthcare professionals, including physicians, nurses, occupational therapists, physical therapists, and case managers to ensure successful patient treatment outcomes;
· Documents evaluative findings, treatments administered, the assessment of patient response to treatment and treatment plan, and other relevant information;
· Provides excellent customer service engaging in the use of clear, comprehensive, and frequent communication with customers;
· Educates patients in the prevention of injuries, conditioning, and rehabilitation of injuries;
· Other duties as assigned.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
· Prepares report for disability and other forms for physician provider;
· Inventories and orders medical supplies, as directed by Rehab Manager.
QUALIFICATIONS
Education and Experience
· Bachelors, Masters or Doctorate degree from an accredited university physical therapy program;
· Georgia State License granted by the Georgia Board of Physical Therapy required;
· Current Basic Life Support (CPR, BLS) certificates required;
· Specialty certifications are welcome; orthopedics preferred;
· Two years experience treating patients in an orthopedic setting preferred.
Skills and Abilities
· Extensive knowledge related to the physical therapy care and treatment of orthopaedic injuries and illnesses
· Knowledge of how to create and carry out treatment plans as prescribed by referring physicians;
· Knowledge of documentation of care and other patient information for EMR;
· Ability to communicate clearly and concisely in all written and verbal communications;
· Demonstrated skills in developing successful cross- discipline relationships with physicians, OTs, and ATCs.
· Strong organizational skills with demonstrated attention to detail;
· Demonstrated conflict management skills;
· Ability to interact effectively with patients and their families or caregivers;
· Ability to travel between multiple site locations (if applicable);
· Valid Georgia driver’s license and driving history meeting Resurgens’ requirements(if applicable);
· Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
PHYSICAL DEMANDS
While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee will be required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift, push and/or move more than 100 pounds. Employee may be required to operate various types of rehabilitation equipment necessitating manual dexterity. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
The work environment is typical of a physical therapy environment. While performing the duties of this job, employee may be exposed to physical modalities, such as heat, light, sound, cold, electricity, or mechanical devices related to treatment, or be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.
Read LessSUMMARY
Oversees the operations and financial performance of their designated Resurgens Rehabilitation facility. Is responsible for ensuring that quality treatment and excellent customer service is provided by the physical therapists, occupational therapists, athletic trainers, and physical therapist assistants employed at their respective facility.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)
CLINICIAN:
Serve as a clinician and complete the responsibilities required of their respective clinical job descriptionMANAGERIAL:
Responsible for ensuring that all regulatory standards are adhered to within their respective clinic.Supervise, coach, and counsel rehabilitation staff, including feedback to employees to compliment or address behaviors, regular one-on-ones, and annual performance evaluations Monitor clinic staffing levels and make staffing changes as indicated by patient census and concerns of the local physiciansRecruit, interview and hire staff members, with guidance from Director as requiredFacilitate a positive and cooperative work environment amongst the rehab employeesSchedule and facilitate departmental staff meetings and participate in interdepartmental meetingsOversee the inventory and ordering of supplies, including appropriate coding and submission of clinic invoices to accounts payableAddress and educate staff regarding patient perceptions of care, compliments, and complaintsCoordinates rehab updates and maintain positive relationships with Physicians, Regional Director, Site Manager, MRI, and other site-specific managers.· Ensures a safe and secure workplace complying with all Resurgens safety policies and OSHA regulations, i.e., annual fire drill, employee education, security updates, etc;
ADMINISTRATIVE:
Assess financial data for the clinic and make appropriate clinic adjustments that demonstrate fiscal responsibility, with assistance of Director as requiredOversees daily payment and petty cash balance activities, ensuring integrity of processes Actively work with Rehab PAR to ensure optimal clinic reimbursementMaintains internal controls and monitors the facilities revenue cycle process for the successful revenue achievement.· Performs annual chart audits (per QA Committee instructions) and reviews errors with clinicians regarding coding and documentation deficiency reports;
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
Coordinate and schedule contract therapists to cover for professional staff, if asked by DirectorProvide new Rehab Clinician orientation and training –site specific policies and introductions to Physicians Coordinate the development, blocking and/or modifying of clinician templatesSUPERVISORY RESPONSIBILITIES
Directly supervises 3 – 15+ employees in the rehabilitation location. Number will vary depending on size of location. Carries out supervisory responsibilities in accordance with Resurgens’s policies and all applicable laws.
QUALIFICATIONS
EDUCATION AND EXPERIENCE
Degree from an appropriately accredited Physical Therapy, Occupational Therapy, or Athletic Training programActive Georgia, and/or National licensure in specified discipline (Athletic Trainer, Physical or Occupational Therapist) permitting them to work in this stateMinimum of 3 years experience as a rehabilitation provider preferredSKILLS/ABILITIES
· Knowledge of budgeting principles and interpretation of financial data
· Basic working knowledge of Windows, Internet Explorer, Microsoft Excel, Word, and Outlook
· Effective verbal and written communication skills
· Ability to make independent decisions after gathering information from available sources
· Ability to deal with conflict constructively and seek resolution with those involved
PHYSICAL DEMANDS
While performing the duties of this job, employee is regularly required to utilize standard office equipment including computers, keyboards, fax machines, copiers, printers, telephones, etc. While performing the duties of this job, employee is regularly required to sit, stand for extended periods, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. The physical requirements of this position generally require a medium physical demand level, but due to outpatient healthcare setting may involve patient transfers, with team lifting up to 100+ pounds. Ability to occasionally lift up to 50 pounds, with frequent lifting and or carrying objects weighing up to 25 pounds, and constant lifting of negligible to 10-pound objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position. Employee must have the means to attend training and or meeting sessions at offsite locations.
WORK ENVIRONMENT
While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.
PRIVACY & SECURITY AWARENESS
While performing the duties of this job, it is imperative that the employee remain aware of Resurgens policies, Information Security policies, standards, guidelines and procedures for minimizing threats and ensuring protection of PHI. The success of HIPAA policies and procedures is dependent upon the awareness and buy-in of everyone involved in daily healthcare operations, including reporting incidents to their supervisor or directly to the HIPPA leadership.
Requirements:24-28 per week
SUMMARY
Once the provider and clinical staff has completed the patient visit, the patient is ready for check out.The Checkout Specialist works in a fast-paced environment, providing outstanding customer service to all patients. General duties include insurance benefit review with the patient, collection of time of service balances and past due balances.ESSENTIAL DUTIES AND RESPONSIBILITIES
Reviews services received by patients, checking to make sure that all services rendered have been recorded correctlyEnters charges / approves claim creations in the EMR system at Check-Out Submits appropriate claims for Real Time Adjudication Works “Day End Review” report and designated Tier-based HOLD Claim Worklist(s) on a daily basis Accepts accountability for all Worklists on the dashboard or elsewhere based on assignment Collect monies owed, to include co-pays, outstanding balances, and time of service collections Posts monies and produces a receipt for the patient Answers straightforward billing questions Reconcile payment batch in EMR systems Follows site-specific end-of-day dutiesRequirements:QUALIFICATIONS
1+ years of medical office experience Intermediate computer skills Basic CPT and ICD-10 coding knowledge Knowledge of billing proceduresPHYSICAL DEMANDSWhile performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift, push and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.
Read LessSKILLS/ABILITIES
Working knowledge of business and communications software (e.g., Word, Excel, and other related programs), and general business equipment (e.g., facsimile, copier, printer, scanner, etc.).Strong customer service, interpersonal, and organizational skillsMedical knowledge in anatomy and medical terminologyTechnical product and clinical competencyGeneral understanding of third party payersAbility to communicate clearly and concisely in all written and oral communications, including emailAbility to handle multiple priorities, tasks, and project managementStrong organizational skills with great attention to detailAbility to work independently and carry out instructions furnished in written, oral, or diagram formGood judgment and decision making Read LessTransform Lives Through Movement — Join Resurgens Orthopaedics! At Resurgens, we’re on a mission to deliver exceptional, patient-centered musculoskeletal care. As a Patient Access Rep on our team, you’ll be empowered to make a meaningful impact every day — helping patients move better, recover faster, and live pain-free. Why Resurgens?
Collaborative Culture: Join a supportive team of clinicians and care professionals who value innovation, compassion, and continuous learning.Growth Opportunities: Access mentorship, leadership development, and cutting-edge tools to elevate your career.Purpose-Driven Work: Be part of a network that prioritizes outcomes that matter most to patients.Competitive Compensation: Includes market-leading pay rates.Comprehensive Benefits That Support You and Your Family We offer a competitive and flexible benefits package designed to support your health, financial well-being, and future:
Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discountDental & Vision Insurance401(k) with Annual Employer ContributionsAdditional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and moreEmployee Assistance Program (EAP): Employer-paid support for life’s challengesGenerous Paid Time Off: Up to 4 of PTO annually (with increases based on tenure)7 paid holidays + 2 floating holidaysESSENTIAL DUTIES AND RESPONSIBILITIES
Greets, welcomes, and expedites patients as they check in while keeping staff and patients abreast of any delaysInstructs new patients on completion of consent to treat forms, explains insurance benefit information, MRI patient information forms (if applicable), and makes any necessary corrections to the patients' accountScans all new patient or updated patient information into computer (including photo ID, insurance cards, referrals, patient paperwork, and payment logs)Verifies rehabilitation benefits and documents benefits on paper and into computer systemExplains financial requirements to the patient and collects item of service deductible, co-pays and/or co-insurance, and any outstanding balance for rehab or MRI (if applicable)Communication with workers compensation for authorization of rehabilitation visits and documents on paper and into computer systemEnters charge details for each patient per billing guidelines for worker’s compensation and MVA patientsSchedules new patient and follow up patient appointments with the appropriate rehabilitation clinicianCommunicates with the patients in the lobby if clinician or MRI (if applicable) is running behind scheduleCommunicates with all patients who no-show and notifies adjuster of any no-show by a worker’s compensation patientReconciles change drawer/petty cashOther duties as assignedNON-ESSENTIAL DUTIES AND RESPONSIBILITIES
Keeps front desk and lobby clean and organized.Assist with back-office duties: cleaning, laundry, organization as neededPay Information: $17.50- $19.50/ depending on experience.RequirementsQUALIFICATIONS EDUCATION AND EXPERIENCE
High School diploma or equivalentOne year of experience in customer service or reception, preferably in a health care environment.SKILLS/ABILITIES
Utilize functions of a multi-line phone systemBasic Computer skillsStrong customer service· Ability to communicate clearly and concisely in all written and oral communications, including email. · Strong organizational skills with great attention to detail· Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. · Ability to multitask· Demonstrated conflict management skills
Requirements:#RES
Read LessTransform Lives Through Movement — Join Resurgens Orthopaedics as a Physical Therapist! At Resurgens, we’re on a mission to deliver exceptional, patient-centered musculoskeletal care. As a Physical Therapist on our team, you’ll be empowered to make a meaningful impact every day — helping patients move better, recover faster, and live pain-free.
Why Resurgens?
Collaborative Culture: Join a supportive team of clinicians and care professionals who value innovation, compassion, and continuous learning.Growth Opportunities: Access mentorship, leadership development, and cutting-edge tools to elevate your career.Purpose-Driven Work: Be part of a network that prioritizes outcomes that matter most to patients.Competitive Compensation: Includes market-leading pay rates and sign-on bonus opportunities available at select locations.Comprehensive Benefits That Support You and Your Family We offer a competitive and flexible benefits package designed to support your health, financial well-being, and future:
Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discountDental & Vision Insurance401(k) with Annual Employer ContributionsAdditional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and moreEmployee Assistance Program (EAP): Employer-paid support for life’s challengesGenerous Paid Time Off: Up to 4 weeks of PTO annually (with increases based on tenure)7 paid holidays + 2 floating holidaysWhether you're just starting out or looking to take the next step in your PT career, Resurgens offers the environment, support, and purpose to help you thrive. Join us today!
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Performs evaluations, treatments, documentation, communications, supervision and decision making in accordance to the State Practice Act;
· Performs PT evaluation and creates treatment plans in accordance with instructions and consent of referring physician;
· Performs written documentation in preparation for patients return for follow-up Physician appointments
· Provides services that help improve mobility, relieve pain, and prevent or limit permanent physical disabilities of patients;
· Provides supervision of the services of physical therapist assistants (PTA’s), technicians/aides w/in the scope of the State practice act;
· Meets or communicates regularly with a variety of healthcare professionals to ensure successful patient treatment outcomes;
· Documents evaluative findings, treatments administered, the assessment of patient response to treatment and treatment plan in accordance w/State, Federal and insurance requirements/policies;
· Provides excellent customer service engaging in the use of clear, comprehensive, and frequent communication with customers;
· Educates patients in the prevention of injuries, conditioning, and rehabilitation of injuries;
· Other duties as assigned.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
· Prepares report for disability and other forms for physician provider;
· Performs non-treatment activities/tasks to assist the operation as requested by clinic leadership
QUALIFICATIONS
Education and Experience
· Bachelors, Masters or Doctorate degree from an accredited university physical therapy program;
· State License to perform physical therapy granted by the individual States’ licensing entity;
· Specialty certifications are welcome; orthopedics preferred;
· Two years experience treating patients in an orthopedic setting preferred.
Skills and Abilities
· Extensive knowledge related to the physical therapy care and treatment of orthopaedic injuries and illnesses
· Knowledge of how to create and carry out treatment plans as prescribed by referring physicians;
· Knowledge of documentation of care and other patient information for EMR;
· Ability to communicate clearly and concisely in all written and verbal communications;
· Demonstrated skills in developing successful cross- discipline relationships with other healthcare professionals;
· Strong organizational skills with demonstrated attention to detail;
· Demonstrated conflict management skills;
· Ability to interact effectively with patients and their families or caregivers;
· Ability to travel between multiple site locations (if applicable);
· Valid driver’s license and driving history meeting Resurgens’ requirements (if applicable);
· Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form;
· Basic working knowledge of software (Windows, Internet, Excel, Word and Outlook);
PHYSICAL DEMANDS
While performing the duties of this job, employee is regularly required to utilize standard office equipment including computers, keyboards, fax machines, copiers, printers, telephones, etc. While performing the duties of this job, employee is regularly required to sit, stand for extended periods, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. The physical requirements of this position generally require a medium physical demand level, but due to outpatient healthcare setting may involve patient transfers, with team lifting up to 100+ pounds. Ability to occasionally lift up to 50 pounds, with frequent lifting and or carrying objects weighing up to 25 pounds, and constant lifting of negligible to 10-pound objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position. Employee must have the means to attend training and or meeting sessions at offsite locations.
WORK ENVIRONMENT
While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.
PRIVACY & SECURITY AWARENESS
While performing the duties of this job, it is imperative that the employee remain aware of Resurgens policies, Information Security policies, standards, guidelines and procedures for minimizing threats and ensuring protection of PHI. The success of HIPAA policies and procedures is dependent upon the awareness and buy-in of everyone involved in daily healthcare operations, including reporting incidents to their supervisor or directly to the HIPPA leadership.
Requirements:SUMMARYOversees the operations and financial performance of their designated Resurgens Rehabilitation facility. Is responsible for ensuring that quality treatment and excellent customer service is provided by the physical therapists, occupational therapists, athletic trainers, and physical therapist assistants employed at their respective facility.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)
CLINICIAN:
Serve as a clinician and complete the responsibilities required of their respective clinical job descriptionMANAGERIAL:
Responsible for ensuring that all regulatory standards are adhered to within their respective clinic.Supervise, coach, and counsel rehabilitation staff, including feedback to employees to compliment or address behaviors, regular one-on-ones, and annual performance evaluations Monitor clinic staffing levels and make staffing changes as indicated by patient census and concerns of the local physiciansRecruit, interview and hire staff members, with guidance from Director as requiredFacilitate a positive and cooperative work environment amongst the rehab employeesSchedule and facilitate departmental staff meetings and participate in interdepartmental meetingsOversee the inventory and ordering of supplies, including appropriate coding and submission of clinic invoices to accounts payableAddress and educate staff regarding patient perceptions of care, compliments, and complaintsCoordinates rehab updates and maintain positive relationships with Physicians, Regional Director, Site Manager, MRI, and other site-specific managers. Ensures a safe and secure workplace complying with all Resurgens safety policies and OSHA regulations, i.e., annual fire drill, employee education, security updates, etc;ADMINISTRATIVE:
Assess financial data for the clinic and make appropriate clinic adjustments that demonstrate fiscal responsibility, with assistance of Director as requiredOversees daily payment and petty cash balance activities, ensuring integrity of processes Actively work with Rehab PAR to ensure optimal clinic reimbursementMaintains internal controls and monitors the facilities revenue cycle process for the successful revenue achievement. Performs annual chart audits (per QA Committee instructions) and reviews errors with clinicians regarding coding and documentation deficiency reports;NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
Coordinate and schedule contract therapists to cover for professional staff, if asked by DirectorProvide new Rehab Clinician orientation and training –site specific policies and introductions to Physicians Coordinate the development, blocking and/or modifying of clinician templatesSUPERVISORY RESPONSIBILITIES
Directly supervises 3 – 15+ employees in the rehabilitation location. Number will vary depending on size of location. Carries out supervisory responsibilities in accordance with Resurgens’s policies and all applicable laws.QUALIFICATIONS
EDUCATION AND EXPERIENCE
Degree from an appropriately accredited Physical Therapy, Occupational Therapy, or Athletic Training programActive Georgia, and/or National licensure in specified discipline (Athletic Trainer, Physical or Occupational Therapist) permitting them to work in this stateMinimum of 3 years experience as a rehabilitation provider preferredSKILLS/ABILITIES
Knowledge of budgeting principles and interpretation of financial dataBasic working knowledge of Windows, Internet Explorer, Microsoft Excel, Word, and OutlookEffective verbal and written communication skillsAbility to make independent decisions after gathering information from available sourcesAbility to deal with conflict constructively and seek resolution with those involved.PHYSICAL DEMANDS
While performing the duties of this job, employee is regularly required to utilize standard office equipment including computers, keyboards, fax machines, copiers, printers, telephones, etc. While performing the duties of this job, employee is regularly required to sit, stand for extended periods, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. The physical requirements of this position generally require a medium physical demand level, but due to outpatient healthcare setting may involve patient transfers, with team lifting up to 100+ pounds. Ability to occasionally lift up to 50 pounds, with frequent lifting and or carrying objects weighing up to 25 pounds, and constant lifting of negligible to 10-pound objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position. Employee must have the means to attend training and or meeting sessions at offsite locations.
WORK ENVIRONMENT
While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.
RIVACY & SECURITY AWARENESS
While performing the duties of this job, it is imperative that the employee remain aware of Resurgens policies, Information Security policies, standards, guidelines and procedures for minimizing threats and ensuring protection of PHI. The success of HIPAA policies and procedures is dependent upon the awareness and buy-in of everyone involved in daily healthcare operations, including reporting incidents to their supervisor or directly to the HIPPA leadership.
#RES
Requirements: