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• R

  Customer Service Representative  

  RESPECTED ROOTS LLC

  part_time - Atlanta

  Posted: 09/08/2026

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  Job DescriptionJob DescriptionPart-Time Customer Service Representativ... Read More

  Job DescriptionJob DescriptionPart-Time Customer Service RepresentativeCompany: Respected Roots
  Job Type: Part-Time
  Pay: $17.00 per hour
  
  About Respected Roots
  
  Respected Roots is a premium men's grooming and skincare brand dedicated to providing high-quality grooming products and an exceptional customer experience. We are looking for a dependable, customer-focused individual to join our team and help deliver outstanding service to our growing community.
  
  Position Summary
  
  We are seeking a Part-Time Customer Service Representative to provide timely, professional support to our customers through email and occasional inbound phone calls. This is an in-person position for someone who is tech-savvy, detail-oriented, organized, and thrives in a fast-paced environment.
  
  Responsibilities
  
  Respond to customer inquiries promptly and professionally via email.
  
  Answer occasional inbound customer phone calls and provide exceptional service.
  
  Resolve customer concerns, order issues, shipping inquiries, and product questions.
  
  Partner with the Fulfillment team to prioritize rush orders and resolve order-related issues.
  
  Investigate shipping delays, damaged packages, and order discrepancies.
  
  Maintain accurate customer records and document all customer interactions.
  
  Utilize Microsoft Excel, Google Sheets, and other computer applications to track orders and customer requests.
  
  Meet established response time expectations while maintaining a high level of customer satisfaction.
  
  Perform additional administrative and customer support duties as assigned.
  
  Qualifications & Skills
  
  Minimum of two (2) years of customer service experience required.
  
  Excellent written and verbal communication skills.
  
  Strong computer proficiency and the ability to quickly learn new software and systems.
  
  Proficient in Microsoft Excel, Google Sheets, and Microsoft Office applications.
  
  Strong typing and data entry skills with excellent attention to detail.
  
  Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
  
  Excellent organizational, problem-solving, and critical-thinking skills.
  
  Ability to work independently and collaboratively with multiple departments.
  
  Professional, dependable, and committed to delivering exceptional customer service.
  
  Experience with e-commerce platforms or customer service software (such as Shopify, Gorgias, Zendesk, or similar) is a plus.
  
  Schedule
  
  Monday–Friday during business hours (9:00 AM–5:00 PM)
  
  Part-time schedule to be discussed during the interview process.
  
  Must be available to work weekends and holidays as business needs require.
  
  Benefits
  
  Employee discount on Respected Roots products.
  
  Competitive hourly pay.
  
  Opportunities for growth and advancement.
  
  Supportive and collaborative work environment.
  
  If you're passionate about helping customers, solving problems, and providing an exceptional customer experience, we'd love to hear from you. Apply today and become part of the Respected Roots team! Read Less

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• R

  Content Creator Social Media Specialist  

  RESPECTED ROOTS LLC

  part_time - Atlanta

  Posted: 30/07/2026

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  Job DescriptionJob DescriptionContent Creator & Social Media Specialis... Read More

  Job DescriptionJob DescriptionContent Creator & Social Media SpecialistCompany: Respected Roots
  Location: Hybrid (Atlanta, GA)
  Job Type: Contract (1099) | Internship | Part-Time | Contract-to-Hire
  Pay: Starting at $16-$20, based on experience
  
  About Respected Roots
  
  Respected Roots is a premium men's grooming and skincare brand based in Atlanta, GA. Since 2015, we've been creating high-quality beard, hair, and skincare products while building a brand centered on confidence, culture, and authenticity.
  
  We're looking for a creative Content Creator who is passionate about social media, marketing, and storytelling to help grow our digital presence.
  
  What You'll Do
  
  Create engaging content for Instagram, TikTok, YouTube, Instagram, and other social platforms.
  
  Brainstorm creative ideas and plan content calendars at least one month in advance.
  
  Film, direct, and batch-create content for product launches, educational content, behind-the-scenes videos, and brand campaigns.
  
  Stay on top of social media trends and turn them into engaging brand content.
  
  Write scripts, create shot lists, and collaborate with the founders and operations team.
  
  Review social media analytics and recommend ways to grow engagement and reach.
  
  Ensure all content aligns with the Respected Roots brand and company culture.
  
  What We're Looking For
  
  1–3 years of content creation experience (internships and freelance work welcome).
  
  Student or recent graduate in Marketing, Communications, Media, or a related field is encouraged to apply.
  
  Strong understanding of TikTok, Instagram, YouTube, and current social media trends.
  
  Comfortable filming and directing content.
  
  Creative thinker with excellent attention to detail.
  
  Organized, self-motivated, and able to manage multiple projects.
  
  Portfolio or sample work required.
  
  Why Join Us?
  
  Paid contract opportunity with room for growth.
  
  Flexible hybrid schedule.
  
  Employee product discounts.
  
  Work directly with company leadership.
  
  Build your portfolio with a growing national brand.
  
  Potential for long-term contract or full-time employment based on performance.
  
  How to Apply
  
  Please submit your:
  
  Resume
  
  Portfolio or content samples
  
  Social media handles (optional)
  
  This is a 1099 independent contractor position. The selected candidate will be responsible for their own taxes and will work closely with our team on a flexible hybrid schedule.
  
  We're looking for someone who gets excited about creating content, thinks outside the box, and wants to help grow an exciting brand. We'd love to meet you!
  
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