JOB TITLE – Maintenance Technician
SCOPE & PURPOSE
Under the daily direction of the Maintenance Supervisor (if applicable) and/or Supervisor, the Maintenance Technician is responsible for the overall maintenance of the physical property. (S)he may be asked to perform other duties as assigned, as per their Manager and/or Supervisor.
Duties & Responsibilities
Duties & responsibilities may include, but not limited to:
Participate in all maintenance projects.Perform light electrical repairs on items such as fixtures, switches, outlets, etc.Perform light plumbing work, such as clearing stoppages, replacing fittings, etc.Repair and/or replace broken glass, tile, carpet, screens, fixtures, appliances, draperies, locks, etc.Painting of the interior and/or exterior of the complex. Painting apartments-spraying, brushing, and rolling. Repair of drywall prior to painting, spackling, and sanding. Removal of wallpaper, if necessary, and replacement of drywall/sheetrock.Perform carpentry work, such as, but not limited to: fitting doors, freeing windows, replacing and building shelves, sanding and refinishing floors, installation of cabinets, vanities, trim and moldings, etc.Assist in custodial work in common areas, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, removal of bulk trash, as well as other custodial work as assigned.Assist in grounds work, such as, but not limited to: trash picker, cleaning supplies, rakes, weed eater, edger, leaf blower and/or vacuum, lawn mower, multi-purpose tractor and/or cart, ladder, hedge trimmer, snow blower, ice melt spreader, Ventrac, shovels, forklift, pallet jack, etc.Repair concrete, masonry, roof, fencing, when required.Train and/or assist other employees on the overall needs of the property.Be responsible for inventory and/or tools, and utilization of maintenance materials.Assist Management in scheduling apartment inspections.Be responsible for the refurbishing of apartments prior to resident occupancy. Participate and assist in apartment move-in and move-out inspections.Keep accurate records regarding preventative maintenance, work orders, apartment refurbishing, annual inspections, inventories, purchase orders.Perform scheduled maintenance on all equipment based on the manufacturers’ recommendations and operating manuals.Inspect all units, buildings and common areas, performing repairs, and janitorial assistance as required.Have knowledge regarding water and gas meter cut-offs, all apartment and fixture cut-offs, sprinkler systems, sewer clean-outs, and post map of same.Inspect storage areas and entrances are locked and maintained, and adequate lighting in those areas is maintained.Responsible for getting make ready units up for leasing, as per the metric.Responsible for completing work orders in the time frame, as per the metric.Service Requests may include, but not limited to: boiler repair and cleaning, range and hood fan repairs, refrigerator/freezer repairs, items that main the property, such as appliances, walls, fixtures, flooring, plumbing, heat calls, electrical (except where a licensed electrician is required), painting, spackling, drywall repair and/or installation and hole patching. Cutting of any water, drain, sewer, gas, or propane line is strictly prohibited.Installation and removal of appliances (refrigerators, ranges, heat pumps, etc.) as needed and assigned.Property responsibility may include, but not limited to: service requests such as gutter and downspout, exterior siding, alteration of new or existing systems, road sign installation and repair, road line painting, and pot hole patching.Interior and/or exterior electrical repairs may include, but not limited to: troubleshooting wiring faults, switch and outlet replacement, bulb and fixture replacements, and light and power equipment on the job.Plumbing repairs may include, but not limited to: repair and cleaning of sewer drain lines, clearing blockages in any drain lines, repair and replacement of any kitchen sink, bath lavatory, bathtub, or toilet, and detection and prompt reporting of gas leaks, as required. (Except where a licensed plumber is required) Cutting of any water, drain, sewer, gas, or propane line is strictly prohibited.Snow removal, shoveling, spreading ice melt and other related duties may require on call assignments, as well as overtime.Shop responsibilities may include, but not limited to: keeping maintenance shop in a safe, neat and orderly condition; eliminate potential fire hazards as the need arises, maintaining records as to part quantities and keep note of parts’ availabilities due to discontinuation, shortages, or strikes; maintaining records on prices from company-approved vendors as to obtain the best competitive prices on commonly replaced parts; ensuring that the inventory is accurate.Scheduled through property managers, monitor and work with outside company-approved vendors and coordinate with their schedules.Meet safety requirements and communicate those requirements to management.Other duties as assigned except for duties that are prohibited by law based on licensure requirements.*All maintenance staff is required to respond to every phone call during your scheduled on-call shift no matter what time of day the call is received. In the rare event that there is a catastrophic event, every maintenance technician will be expected to report to the property in order to assist the on-call Maintenance Technician. Some examples of emergency are:
No electricityMain line backupsClogged toiletsLeaksFireNo heat, and in some cases, no A/CLocked front doorAny other life, health or safety issue recognized by Management and/or jurisdictional code requirements.Other emergency calls as assignedOther duties as assignedQualifications
On-call schedule required, to include evening, weekend, and/or holiday coverage.Maintenance experience with multi-family housing, or experience in a related field.Familiarity with contract work hours, Safety Standards Acts, OSHA, Department of Labor and Licensing, and all applicable federal and state safety standards, is highly desirable.Some type of formal training or experience in one or more of the following areas:CarpentryLight plumbing workLight electrical workPaintingRefurbishing and cleaningHVAC Certification preferred, but not required.CFC Universal Certification preferred, but not required.Physical Demands
This position may be eligible for single and family benefits such as medical, dental, vision, and life insurance after your first 60 days. Also, 401k, paid time off for the employee, and other benefits are available.
Equal Opportunity/Affirmative Action Statement
It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence). #ZR
Company DescriptionResidentialONE is a premiere property management company in the mid-Atlantic region.JOB TITLE – Senior Property Manager
SCOPE & PURPOSE
Under the daily direction of the Regional Director (if applicable) or Vice President, the Senior Property Manager is responsible for the overall aspects of the community operations. With emphasis on optimizing revenue and, preserving assets for multiple properties, creating and enforcing policy for efficiency in operations, developing team members and creating a positive work environment. The Senior Property Manager may be asked to perform other duties as assigned, as per their Regional Director.
Duties & Responsibilities
Duties & responsibilities may include, but not limited to:
Reports directly to the Regional Director and is responsible for keeping them informed of all daily performance of the property.Provides support and direction to the Property Manager and training of all property staff.Creates a positive, welcoming, supportive environment for residents, visitors, and community staff.Attends monthly owners meetings and prepares the agendaIs responsible for responding to all owner request in the timely manner.Responsible for the office being kept in a clean, neat and professional condition ensuring all property signs, posting and laws for employment and residential are displayed in accordance to the company’s policy.Evaluates staff performance, including the completion of annual performance reviews.Provides direction, goals and support the staff.Counsels underperforming staff and provides critical feedback to improve performance.Prepares, approves, and submits timesheets and payroll adjustments.Assists the Regional Director in the selection of community staff and assumes primary responsibility for the preliminary interviewing.Has a working knowledge of all affordable regulatory forms and documents.Submits accurate and complete reports as specified on Residential One’s timetable to include owners report.Maintains building security measures, ensuring proper incident documentation and notification to management, owners, and insurance carriers within 24 hours of the incident.Responsible for in-house file audits on a semi-annual basis.Ensures property’s filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files.Responsible for all community staff attending mandatory trainings, as well as other trainings, to promote successful operations of the propertyUnderstands Boston Post software, and the paperless workflow process, in order to operate efficiently and accurately and reasonably ensures the accuracy of the information. Responsible for the preparation of the Reserve Funds Replacements (RFR).Other duties as assigned
Qualifications
Physical Requirements
Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer.May involve periods of standing, such as operating at a copier/fax/scanner.Involves movement between departments, floors, and properties to facilitate work.Involves work such as conducting tours throughout the property/portfolio, usually performed by walking and/or climbing stairs.Regularly required to talk, hear, and use hands and fingers to write and type.Ability to read and understand information and ideas presented orally and in writing.Ability to communicate information and ideas in writing and orally so others will understand.Regularly required to utilize vision abilities, allowing reading of printed material, graphics, computer displays and physical inspection of properties and sites.This position may be eligible for single and family benefits such as medical, dental, vision, and life insurance after your first 60 days. Also, 401k, paid time off for the employee, and other benefits are available.
Equal Opportunity/Affirmative Action Statement
It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence).
Read LessSCOPE & PURPOSE
Under the daily direction of the Property Manager, the Assistant Property Manager is responsible for the overall aspects of the community operations. (S)he may be asked to perform other duties as assigned, as per their Manager and/or Regional Director.
Duties & Responsibilities
Duties & responsibilities may include, but not limited to:
Assists in the training of all property staff.Creates a positive, welcoming, supportive environment for residents, visitors, and community staff.Responsible for the office being kept in a neat and clean condition.Evaluates staff performance, including the completion of annual performance reviews.Counsels underperforming staff, and provides critical feedback to improve performance.Prepares, approves, and submits timesheets and payroll adjustments.Assists the Regional Director in the selection of community staff, and assumes primary responsibility for the preliminary interviewing.Has a working knowledge of all affordable regulatory forms and documents.Submits accurate and complete reports as specified on Residential One’s time table.Maintains building security measures, ensuring proper incident documentation and notification to management, owners, and insurance carriers within 24 hours of the incident.Responsible for in-house file audits on a semi-annual basis.Ensures property’s filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files.Responsible for all community staff attending mandatory trainings, as well as other trainings, in order to promote successful operations of the property.Understands Boston Post software, and the paperless work flow process, in order to operate efficiently and accurately.Responsible for the preparation of the Reserve Funds Replacements (RFR).Others duties as assigned.Physical Requirements
Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer.May involve periods of standing, such as operating at a copier/fax/scanner.Involves movement between departments, floors, and properties to facilitate work.Involves work such as conducting tours throughout the property/portfolio, usually performed by walking and/or climbing stairs.Regularly required to talk, hear, and use hands and fingers to write and type.Ability to read and understand information and ideas presented orally and in writing.Ability to communicate information and ideas in writing and orally so others will understand.Regularly required to utilize vision abilities, allowing reading of printed material, graphics, computer displays and physical inspection of properties and sites.This position may be eligible for single and family benefits such as medical, dental, vision, and life insurance after your first 60 days. Also, 401k, paid time off for the employee, and other benefits are available.
Equal Opportunity/Affirmative Action Statement
It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence).
Read LessJOB TITLE – Leasing Consultant
SCOPE & PURPOSE
Under the daily direction of the Assistant Property Manager (if applicable) or Property Manager, the Leasing Consultant is responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments. (S)he may be asked to perform other duties as assigned, as per their Manager and/or Regional Director.
Duties & Responsibilities
Duties & responsibilities may include, but not limited to:
Leasing
Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).Immediately record all telephone and in-person visits on appropriate reports.Files own guest cards and maintain according to established procedures.Inspect models and available “market ready”, and communicate related service needs.Demonstrate community and apartment/model and apply product knowledge to client’s needs by communicating the features and benefits; close the sale.Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.Ensure apartment is ready for resident to move-in on agreed date.Immediately follow-up on prospects that did not close and attempt to close sale again.Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.Assist in monitoring renewals. Distribute and follow-up on renewal notices.Monitor advertising effectiveness. Gather information about market competition in the area and file.Represent the company in a professional manner at all the times.Other duties that may be assigned.Administrative
Accept rental payments and give immediately to the appropriate party.Maintain current resident files.Maintain and record daily inspections for the community.Distribute all company or community-issued notices.Maintain accurate monthly commission records on leases and renewals.Assist management team with other various tasks as required.Consistently implement policies of the community.Resident Retention
Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Request.Maintain open communication with supervisor(s), as well as residential staff.Contribute to cleanliness and curb appeal of the community on continuing basis.Assist in planning resident functions. Attend functions and participate as host for any functions as directed.Neighborhood Marketing
Participate in outreach marketing activities on a regular basis to obtain prospective residents.Advise residents of referral concessions (if permitted).Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.Distribute newsletters, pamphlets, flyers, etc.Conduct market surveys and shop competitive communities.All other duties as assigned.
Qualifications
This position may be eligible for single and family benefits such as medical, dental, vision, and life insurance after your first 60 days. Also, 401k, paid time off for the employee, and other benefits are available.
Equal Opportunity/Affirmative Action Statement
It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence).
Read LessJOB TITLE – Leasing Consultant
SCOPE & PURPOSE
Under the daily direction of the Assistant Property Manager (if applicable) or Property Manager, the Leasing Consultant is responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments. (S)he may be asked to perform other duties as assigned, as per their Manager and/or Regional Director.
Pay Range - $20 to $22
Duties & Responsibilities
Duties & responsibilities may include, but not limited to:
Leasing
Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).Immediately record all telephone and in-person visits on appropriate reports.Files own guest cards and maintain according to established procedures.Inspect models and available “market ready”, and communicate related service needs.Demonstrate community and apartment/model and apply product knowledge to client’s needs by communicating the features and benefits; close the sale.Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.Ensure apartment is ready for resident to move-in on agreed date.Immediately follow-up on prospects that did not close and attempt to close sale again.Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.Assist in monitoring renewals. Distribute and follow-up on renewal notices.Monitor advertising effectiveness. Gather information about market competition in the area and file.Represent the company in a professional manner at all the times.Other duties that may be assigned.Administrative
Accept rental payments and give immediately to the appropriate party.Maintain current resident files.Maintain and record daily inspections for the community.Distribute all company or community-issued notices.Maintain accurate monthly commission records on leases and renewals.Assist management team with other various tasks as required.Consistently implement policies of the community.Resident Retention
Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Request.Maintain open communication with supervisor(s), as well as residential staff.Contribute to cleanliness and curb appeal of the community on continuing basis.Assist in planning resident functions. Attend functions and participate as host for any functions as directed.Neighborhood Marketing
Participate in outreach marketing activities on a regular basis to obtain prospective residents.Advise residents of referral concessions (if permitted).Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.Distribute newsletters, pamphlets, flyers, etc.Conduct market surveys and shop competitive communities.All other duties as assigned.
Qualifications
This position may be eligible for single and family benefits such as medical, dental, vision, and life insurance after your first 60 days. Also, 401k, paid time off for the employee, and other benefits are available.
Equal Opportunity/Affirmative Action Statement
It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence).
Read LessJOB TITLE – Leasing Consultant
SCOPE & PURPOSE
Under the daily direction of the Assistant Property Manager (if applicable) or Property Manager, the Leasing Consultant is responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments. (S)he may be asked to perform other duties as assigned, as per their Manager and/or Regional Director.
Pay Range - $23 to $24
Duties & Responsibilities
Duties & responsibilities may include, but not limited to:
Leasing
Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).Immediately record all telephone and in-person visits on appropriate reports.Files own guest cards and maintain according to established procedures.Inspect models and available “market ready”, and communicate related service needs.Demonstrate community and apartment/model and apply product knowledge to client’s needs by communicating the features and benefits; close the sale.Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.Ensure apartment is ready for resident to move-in on agreed date.Immediately follow-up on prospects that did not close and attempt to close sale again.Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.Assist in monitoring renewals. Distribute and follow-up on renewal notices.Monitor advertising effectiveness. Gather information about market competition in the area and file.Represent the company in a professional manner at all the times.Other duties that may be assigned.Administrative
Accept rental payments and give immediately to the appropriate party.Maintain current resident files.Maintain and record daily inspections for the community.Distribute all company or community-issued notices.Maintain accurate monthly commission records on leases and renewals.Assist management team with other various tasks as required.Consistently implement policies of the community.Resident Retention
Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Request.Maintain open communication with supervisor(s), as well as residential staff.Contribute to cleanliness and curb appeal of the community on continuing basis.Assist in planning resident functions. Attend functions and participate as host for any functions as directed.Neighborhood Marketing
Participate in outreach marketing activities on a regular basis to obtain prospective residents.Advise residents of referral concessions (if permitted).Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.Distribute newsletters, pamphlets, flyers, etc.Conduct market surveys and shop competitive communities.All other duties as assigned.
Qualifications
This position may be eligible for single and family benefits such as medical, dental, vision, and life insurance after your first 60 days. Also, 401k, paid time off for the employee, and other benefits are available.
Equal Opportunity/Affirmative Action Statement
It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence).
Read LessJOB TITLE – Leasing Consultant
SCOPE & PURPOSE
Under the daily direction of the Assistant Property Manager (if applicable) or Property Manager, the Leasing Consultant is responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments. (S)he may be asked to perform other duties as assigned, as per their Manager and/or Regional Director.
Duties & Responsibilities
Duties & responsibilities may include, but not limited to:
Leasing
Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).Immediately record all telephone and in-person visits on appropriate reports.Files own guest cards and maintain according to established procedures.Inspect models and available “market ready”, and communicate related service needs.Demonstrate community and apartment/model and apply product knowledge to client’s needs by communicating the features and benefits; close the sale.Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.Ensure apartment is ready for resident to move-in on agreed date.Immediately follow-up on prospects that did not close and attempt to close sale again.Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.Assist in monitoring renewals. Distribute and follow-up on renewal notices.Monitor advertising effectiveness. Gather information about market competition in the area and file.Represent the company in a professional manner at all the times.Other duties that may be assigned.Administrative
Accept rental payments and give immediately to the appropriate party.Maintain current resident files.Maintain and record daily inspections for the community.Distribute all company or community-issued notices.Maintain accurate monthly commission records on leases and renewals.Assist management team with other various tasks as required.Consistently implement policies of the community.Resident Retention
Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Request.Maintain open communication with supervisor(s), as well as residential staff.Contribute to cleanliness and curb appeal of the community on continuing basis.Assist in planning resident functions. Attend functions and participate as host for any functions as directed.Neighborhood Marketing
Participate in outreach marketing activities on a regular basis to obtain prospective residents.Advise residents of referral concessions (if permitted).Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.Distribute newsletters, pamphlets, flyers, etc.Conduct market surveys and shop competitive communities.All other duties as assigned.
Qualifications
This position may be eligible for single and family benefits such as medical, dental, vision, and life insurance after your first 60 days. Also, 401k, paid time off for the employee, and other benefits are available.
Equal Opportunity/Affirmative Action Statement
It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence). #ZR
Company DescriptionResidentialONE is a premiere property management company in the mid-Atlantic region.SCOPE & PURPOSE
Under the daily direction of the Property Manager, the Assistant Property Manager is responsible for the overall aspects of the community operations. (S)he may be asked to perform other duties as assigned, as per their Manager and/or Regional Director.
Duties & Responsibilities
Duties & responsibilities may include, but not limited to:
Assists in the training of all property staff.Creates a positive, welcoming, supportive environment for residents, visitors, and community staff.Responsible for the office being kept in a neat and clean condition.Evaluates staff performance, including the completion of annual performance reviews.Counsels underperforming staff, and provides critical feedback to improve performance.Prepares, approves, and submits timesheets and payroll adjustments.Assists the Regional Director in the selection of community staff, and assumes primary responsibility for the preliminary interviewing.Has a working knowledge of all affordable regulatory forms and documents.Submits accurate and complete reports as specified on Residential One’s time table.Maintains building security measures, ensuring proper incident documentation and notification to management, owners, and insurance carriers within 24 hours of the incident.Responsible for in-house file audits on a semi-annual basis.Ensures property’s filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files.Responsible for all community staff attending mandatory trainings, as well as other trainings, in order to promote successful operations of the property.Understands Boston Post software, and the paperless work flow process, in order to operate efficiently and accurately.Responsible for the preparation of the Reserve Funds Replacements (RFR).Others duties as assigned.Physical Requirements
Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer.May involve periods of standing, such as operating at a copier/fax/scanner.Involves movement between departments, floors, and properties to facilitate work.Involves work such as conducting tours throughout the property/portfolio, usually performed by walking and/or climbing stairs.Regularly required to talk, hear, and use hands and fingers to write and type.Ability to read and understand information and ideas presented orally and in writing.Ability to communicate information and ideas in writing and orally so others will understand.Regularly required to utilize vision abilities, allowing reading of printed material, graphics, computer displays and physical inspection of properties and sites.This position may be eligible for single and family benefits such as medical, dental, vision, and life insurance after your first 60 days. Also, 401k, paid time off for the employee, and other benefits are available.
Equal Opportunity/Affirmative Action Statement
It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence).
Read LessJOB TITLE – Property Manager
SCOPE & PURPOSE
Under the daily direction of the Regional Director (if applicable) or Vice President, the Property Manager is responsible for the overall aspects of the community operations. (S)he may be asked to perform other duties as assigned, as per their Manager and/or Regional Director.
Duties & Responsibilities
Duties & responsibilities may include, but not limited to:
Assists in the training of all property staff.Creates a positive, welcoming, supportive environment for residents, visitors, and community staff.Responsible for the office being kept in a neat and clean condition.Evaluates staff performance, including the completion of annual performance reviews.Counsels underperforming staff, and provides critical feedback to improve performance.Prepares, approves, and submits timesheets and payroll adjustments.Assists the Regional Director in the selection of community staff, and assumes primary responsibility for the preliminary interviewing.Has a working knowledge of all affordable regulatory forms and documents.Submits accurate and complete reports as specified on Residential One’s time table.Maintains building security measures, ensuring proper incident documentation and notification to management, owners, and insurance carriers within 24 hours of the incident.Responsible for in-house file audits on a semi-annual basis.Ensures property’s filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files.Responsible for all community staff attending mandatory trainings, as well as other trainings, in order to promote successful operations of the property.Understands Boston Post software, and the paperless work flow process, in order to operate efficiently and accurately.Responsible for the preparation of the Reserve Funds Replacements (RFR).Other duties as assignedPhysical Requirements
Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer.May involve periods of standing, such as operating at a copier/fax/scanner.Involves movement between departments, floors, and properties to facilitate work.Involves work such as conducting tours throughout the property/portfolio, usually performed by walking and/or climbing stairs.Regularly required to talk, hear, and use hands and fingers to write and type.Ability to read and understand information and ideas presented orally and in writing.Ability to communicate information and ideas in writing and orally so others will understand.Regularly required to utilize vision abilities, allowing reading of printed material, graphics, computer displays and physical inspection of properties and sites.This position may be eligible for single and family benefits such as medical, dental, vision, and life insurance after your first 60 days. Also, 401k, paid time off for the employee, and other benefits are available.
Equal Opportunity/Affirmative Action Statement
It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence). #ZR
Company DescriptionResidentialONE is a premiere property management company in the mid-Atlantic region.SCOPE & PURPOSE
Under the daily direction of the Maintenance Supervisor (if applicable) and/or Supervisor, the Maintenance Technician is responsible for the overall maintenance of the physical property. (S)he may be asked to perform other duties as assigned, as per their Manager and/or Supervisor.
Duties & Responsibilities
Duties & responsibilities may include, but not limited to:
Participate in all maintenance projects. Perform light electrical repairs on items such as fixtures, switches, outlets, etc. Perform light plumbing work, such as clearing stoppages, replacing fittings, etc. Repair and/or replace broken glass, tile, carpet, screens, fixtures, appliances, draperies, locks, etc. Painting of the interior and/or exterior of the complex. Painting apartments-spraying, brushing, and rolling. Repair of drywall prior to painting, spackling, and sanding. Removal of wallpaper, if necessary, and replacement of drywall/sheetrock. Perform carpentry work, such as, but not limited to: fitting doors, freeing windows, replacing and building shelves, sanding and refinishing floors, installation of cabinets, vanities, trim and moldings, etc. Assist in custodial work in common areas, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, removal of bulk trash, as well as other custodial work as assigned. Assist in grounds work, such as, but not limited to: trash picker, cleaning supplies, rakes, weed eater, edger, leaf blower and/or vacuum, lawn mower, multi-purpose tractor and/or cart, ladder, hedge trimmer, snow blower, ice melt spreader, Ventrac, shovels, forklift, pallet jack, etc. Repair concrete, masonry, roof, fencing, when required. Train and/or assist other employees on the overall needs of the property. Be responsible for inventory and/or tools, and utilization of maintenance materials. Assist Management in scheduling apartment inspections. Be responsible for the refurbishing of apartments prior to resident occupancy. Participate and assist in apartment move-in and move-out inspections. Keep accurate records regarding preventative maintenance, work orders, apartment refurbishing, annual inspections, inventories, purchase orders. Perform scheduled maintenance on all equipment based on the manufacturers’ recommendations and operating manuals. Inspect all units, buildings and common areas, performing repairs, and janitorial assistance as required. Have knowledge regarding water and gas meter cut-offs, all apartment and fixture cut-offs, sprinkler systems, sewer clean-outs, and post map of same. Inspect storage areas and entrances are locked and maintained, and adequate lighting in those areas is maintained. Responsible for getting make ready units up for leasing, as per the metric. Responsible for completing work orders in the time frame, as per the metric. Service Requests may include, but not limited to: boiler repair and cleaning, range and hood fan repairs, refrigerator/freezer repairs, items that main the property, such as appliances, walls, fixtures, flooring, plumbing, heat calls, electrical (except where a licensed electrician is required), painting, spackling, drywall repair and/or installation and hole patching. Cutting of any water, drain, sewer, gas, or propane line is strictly prohibited. Installation and removal of appliances (refrigerators, ranges, heat pumps, etc.) as needed and assigned. Property responsibility may include, but not limited to: service requests such as gutter and downspout, exterior siding, alteration of new or existing systems, road sign installation and repair, road line painting, and pot hole patching. Interior and/or exterior electrical repairs may include, but not limited to: troubleshooting wiring faults, switch and outlet replacement, bulb and fixture replacements, and light and power equipment on the job. Plumbing repairs may include, but not limited to: repair and cleaning of sewer drain lines, clearing blockages in any drain lines, repair and replacement of any kitchen sink, bath lavatory, bathtub, or toilet, and detection and prompt reporting of gas leaks, as required. (Except where a licensed plumber is required) Cutting of any water, drain, sewer, gas, or propane line is strictly prohibited. Snow removal, shoveling, spreading ice melt and other related duties may require on call assignments, as well as overtime. Shop responsibilities may include, but not limited to: keeping maintenance shop in a safe, neat and orderly condition; eliminate potential fire hazards as the need arises, maintaining records as to part quantities and keep note of parts’ availabilities due to discontinuation, shortages, or strikes; maintaining records on prices from company-approved vendors as to obtain the best competitive prices on commonly replaced parts; ensuring that the inventory is accurate. Scheduled through property managers, monitor and work with outside company-approved vendors and coordinate with their schedules. Meet safety requirements and communicate those requirements to management. Other duties as assigned except for duties that are prohibited by law based on licensure requirements.*All maintenance staff is required to respond to every phone call during your scheduled on-call shift no matter what time of day the call is received. In the rare event that there is a catastrophic event, every maintenance technician will be expected to report to the property in order to assist the on-call Maintenance Technician. Some examples of emergency are:
No electricity Main line backups Clogged toilets Leaks Fire No heat, and in some cases, no A/C Locked front door Any other life, health or safety issue recognized by Management and/or jurisdictional code requirements. Other emergency calls as assigned Other duties as assignedQualifications
On-call schedule required, to include evening, weekend, and/or holiday coverage. Maintenance experience with multi-family housing, or experience in a related field. Familiarity with contract work hours, Safety Standards Acts, OSHA, Department of Labor and Licensing, and all applicable federal and state safety standards, is highly desirable. Some type of formal training or experience in one or more of the following areas: Carpentry Light plumbing work Light electrical work Painting Refurbishing and cleaning HVAC Certification preferred, but not required. CFC Universal Certification preferred, but not required.Physical Demands
Equal Opportunity/Affirmative Action Statement
It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence). #ZR
Company DescriptionResidentialONE is a premiere property management company in the mid-Atlantic region.