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Remington Hospitality
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  • Front Desk Agent-Embassy Philadelphia Airport  

    - Philadelphia County
    Job Description What You Will Be Doing Greet and communicate cordially... Read More
    Job Description What You Will Be Doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary. Read Less
  • Housekeeping Houseaide - Part Time  

    - Anne Arundel County
    Job Responsibilities Clean guest hallways/corridors. Remove trash from... Read More
    Job Responsibilities Clean guest hallways/corridors. Remove trash from hallway trash cans, from housekeeping carts, from guest rooms and deposit in the trash dumpster. Thoroughly vacuum guest hallways, elevators, carpet edges, stairwells, and thoroughly clean elevators. Shampoo carpets and mop floors when needed. Clean vending areas, including ice machines, candy machines, and soda machines. Dust light fixtures in the hallways, the fire extinguisher boxes, railings, etc. Remove soiled linen from housekeeping carts and, using laundry carts, take to the laundry room to be cleaned. Restock housekeeping carts with clean linen as needed by the room attendants. Take dirty glasses from the guest rooms and take to the dishwasher in the kitchen or housekeeping area for cleaning. Restock clean glasses as needed. Read Less
  • Job Responsibilities What You Will Be Doing Ensure proper staffing lev... Read More
    Job Responsibilities What You Will Be Doing Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time. Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often. Accurately check AM and PM discrepancy reports. Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs. Read Less

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