Reliable Enterprises Development (RED)
Sales Representative // Full Time // Job Opportunity
Company Profile
We are a company committed to providing comprehensive support in managing and improving customer service for you, your users, and your business. We dedicate all our knowledge and experience to optimizing customer service strategies to increase response times, improve customer communication, and streamline support processes, always adhering to the highest standards of quality and service.
Overview
As a Sales Representative, you should identify and reach out to potential clients, understand their needs and requirements, compellingly present the company's Customer Service Center, negotiate and close deals, and provide ongoing support to ensure customer satisfaction. You are also expected to maintain strong relationships with existing clients, stay updated on industry trends and competitors, and collaborate with other team members to achieve sales targets and contribute to the company's growth. Strong communication, negotiation, and problem-solving skills, along with a customer-centric approach, are essential for success in this role.
Duties and Responsibilities
Interacts with prospects and or customers on one-to-one sessions, sales team meetings, and stand-up presentations.Explains the Contact Service Center process and benefits to customers to support their needs accordingly.Demonstrates in-depth product, market, and competitor knowledge.Proactively maintains abreast of changes in the Contact Service Center field.Maintains a continuous professional relationship with key opinion leaders in the medical community, among other industries.Addresses key customer needs by creating and successfully implementing business plans.Prepares and updates customer profiles.Maintains customer profiles and call notes. Sets the next call objective after every customer contact.Implement market development plans and strategies, as well as quarterly sales plans, to achieve sales goals and objectives.Evaluates results versus assigned objectives.Analyzes territory sales performance data and identifies areas for improvement.Develops and follows daily itinerary and routing schedule to meet call plan goals.Develops customer-specific team action plans with measurable outcomes and time frames.Work directly with prospects and or customers.Utilize approved sales collateral to support promotional and territorial needs.Key Credentials
Bachelor’s degree in Business Administration or related fields.Minimum of three (3) years of experience in sales and promotion of Contact Service Center, preferably.Prior experience in medical device services or business-to-business sales in the health sector is highly preferred. Strong data analysis, evaluation, and problem-solving skills. Fully Bilingual English/Spanish.Proficient in Microsoft Office (Word, Excel, PowerPoint) and Internet applications.Ability to meet or exceed sales targets.Ability to impact and influence key customers and opinion leaders.Selling and research skills.Ability to prioritize, assign, and allocate resources to gain maximum return.Communicate technical information effectively to target customers.Understanding of the local healthcare environment, customers, and competition is a plus.Work requires significant local travel, so you must have a valid Puerto Rico driver’s license.Work irregular hours, weekends, and holidays, when necessary.Available to travel within the island 75% of the time.Equal Opportunity Employer
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