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Relation Insurance Services Inc
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  • WHO WE ARE Relation Insurance is a leading, innovative company with a... Read More
    WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE'RE LOOKING FOR The Account Manager, Small Business Unit manages the overall client relationship by providing strategic advice on coverage, risk management and business needs, ensuring that the client's insurance program aligns with long-term goals and growth plans. The Account Manager remains knowledgeable of advances in the insurance business as well as stays abreast of the types of insurance products available. A GLIMPSE INTO YOUR DAY * Serves as the main point of contact for the clients, addressing inquiries, providing guidance on appropriate coverage changes and contractual requirements, and educating clients on policy exclusions and exposures * Partners in the strategic development of insurance plans tailored to client needs. * Acts as field underwriter and authorized representative of the insurance carriers to assess and bind coverage as appropriate. * Strategically manages the remarketing of renewals to ensure high account retention rates. * Oversees the preparation of client proposals, including submissions, loss evaluations, and risk analyses, ensuring timely and accurate quotations and policies. Communicates various billing and invoicing options. * Prepares comprehensive summaries of insurance and schedules, accurately producing binders, certificates, policies, endorsements, and other related documents to support client needs. * Assists clients in submitting first reports of claims by obtaining adjusters and/or arranging a visit from a member of the claims team. Facilitates the prompt response from carriers and their staff in order to expedite claim settlements. * Conducts thorough policy reviews during renewals and audits, verifying accuracy and ensuring necessary corrections are executed. Proactively communicates significant audit discrepancies to clients and determines further action. * Reviews cancellation requests, determining reasons and attempting to retain client accounts while maintaining the company's financial integrity. * Stays informed about industry developments, new products, legislation, coverage options, and technological advancements to continuously enhance knowledge, performance, and client services. * Recommends process improvements as needed. * Quickly identifies and resolves complex client service issues. * Performs other projects, duties, and tasks, as assigned. * Fully adopts innovative technology, including proprietary AI solutions, into the service process to deliver a best-in-class client service experience. WHAT SUCCESS LOOKS LIKE IN THIS ROLE * A Property and Casualty License from state of domicile is required and must be maintained with preference given to individuals who have insurance designations (e.g. AINS, CIC, CPCU, ARM). * High School Diploma or equivalent. Four-year degree preferred. * Minimum 5 years account management experience in the insurance industry with a focus on personal lines of coverage is required. * Bilingual (Spanish/English) is a plus or a must in some locations. * Strong analytical and mathematical skills. * Strong PowerPoint and presentation skills for both in-person and teleconference/webinar sessions. * In-depth understanding of advanced personal lines of coverage with the ability to advise clients concerning their complex insurance needs. * Excellent written and verbal communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others. * Proficient skills in Microsoft Office (primarily Excel and Word). Must be computer literate with the ability to learn new software applications. * Intermediate to advanced knowledge of insurance markets, products, services, insurance ratings and underwriting procedures. * Must have a valid driver's license, the ability to travel to client sites and a reliable source of transportation. WHY CHOOSE RELATION? * Competitive pay. * A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. * Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $44,000.00 - $80,000.00 Read Less
  • WHO WE ARE Relation Insurance is a leading, innovative company with a... Read More
    WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE'RE LOOKING FOR The Account Executive, National Accounts serves as a national resource for Relation, responsible for meeting the risk management and insurance needs of Relation's largest, most complex clients. The Account Executive, National Accounts will oversee existing and new client relationships, delivering an elevated, industry-leading client service experience. This position requires advanced commercial P&C expertise related to both first-party property risk and third-party casualty risks, as well as a robust network of carrier relationships. A GLIMPSE INTO YOUR DAY * Oversees client service for a growing portfolio of clients with a complex risk profile. * Builds, expands and solidifies relationships with existing clients and leads appropriate resources to address the client's risk management needs. * Analyzes commercial lines accounts and makes decisions based on individual risk characteristics, exposure analysis, hazard recognition and controls. * Understands client's deficiencies in coverage and consults with them to ensure comprehensive coverage. * Demonstrates technical competency and creates innovative solutions. * Secures existing business and drives the sale of expanded service and capabilities. * Develops and analyzes program and coverage options across lines of business. Presents new business or renewal proposals to client, in conjunction with team members when needed. * Prepares and negotiates fees ensuring account profitability in a value-based approach for the scope of service and costs associated with the client service agreement. * Gathers new business or renewal information to complete applications and related documentation for submission to appropriate insurance markets. * Prepares account summaries, as required. * Coordinates loss analysis and loss control activities in conjunction with claims and loss control specialists. * Keeps producers fully informed of all important activities on their accounts. * Manages stewardship/service agreements ensuring services are provided and deadlines are met. * Adheres to pertinent laws, regulations, Relation's compliance practices and external compliance requirements. * Reviews cancellations and determines reason for cancellation requests with an attempt to save accounts, as appropriate, while maintaining the agency's financial equity. * Maintains and updates electronic files. * Stays abreast of industry information, new products, legislation, coverage and technology to continuously improve knowledge, performance and services to clients. * Fully adopts innovative technology, including proprietary AI solutions, into the service process to deliver a best-in-class client service experience * Recommends process improvements as needed. * Performs other projects, duties, and tasks, as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE * 7+ years' experience in the insurance industry with a focus on Commercial Lines. * A Property and Casualty License from state of domicile is required and must be maintained. * CPCU and/or Certified Insurance Counselor (CIC) Designations, a plus. * Must have a valid driver's license, the ability to travel to client sites and a reliable source of transportation. * College degree preferred. * In-depth understanding of all aspects of commercial lines of coverage. * In-depth knowledge and understanding of risk management and loss control. * Exceptional knowledge of insurance markets, products, services, insurance ratings and underwriting procedures. * Strong analytical and mathematical skills. * Advanced skills in Microsoft Office with excellent PowerPoint and presentation skills for both in-person and virtual sessions. * Outstanding interpersonal and communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others. * Ability to work independently and as part of a team. * Willingness to adhere to all principles of confidentiality. * Ability to travel up to 10% of the time as needed. WHY CHOOSE RELATION? * Competitive pay. * A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. * Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $92,000.00 - $177,000.00 Read Less
  • WHO WE ARE Relation Insurance is a leading, innovative company with a... Read More
    WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE'RE LOOKING FOR The Client Service Specialist assists with maintaining customer files and acts as the front-line administrative processor related to the day-to-day servicing of the client. The person in this position remains knowledgeable of advances in the insurance business, stays abreast of the types of insurance products available and works with clients and others in a professional manner. A GLIMPSE INTO YOUR DAY * Provides ongoing administrative support and coordinates with Account Managers and other service team members to ensure that clients receive all key deliverables in a timely and accurate manner. * Serves as secondary contact and internal back up for Account Manager. * Meets with clients and insurance company representatives as requested by Sales and Account Management teams. * Creates client monthly, quarterly and annual reports utilizing Relation templates and software. * Prepares other various reports as requested. * Assists client in developing and/or refining wellness programs including coordination of health fair vendor participation. * Assists with the preparation and assembling of proposals. * Assists with development of all marketing, communication, and presentation materials including client's employee benefits guides, communication materials and enrollment * Develops and maintains carrier files with all updated contracts and correspondence. * Provides support for the research and preparation of communication materials distributed to clients regarding government and legal compliance issues and or requirements. * Performs other projects, duties, and tasks, as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE * A Life, Health and Accident License from state of domicile is required within 90 days of hire and must be maintained thereafter. * High School Diploma or equivalent required. * Minimum of 3+ years' experience in Customer Service. * Bilingual (English/Spanish) preferred; may be required, depending on location. * Life, Health and Accident insurance experience preferred. * Working knowledge of insurance markets, products, services insurance ratings and underwriting procedures preferred. * Prior experience with agency management systems software and online rating systems preferred. * Proficient in using computers and Microsoft Office Suite (emphasis on Excel). Must be computer literate with the ability to learn new software. * Outstanding interpersonal and communications skills are required to maintain effective. relationships with clients, co-workers, carriers, vendors, and others. * Must be able to understand written and oral communications and interpret information written within policies. * Ability to work independently with limited daily supervision and to work effectively in a team environment. * Ability to function effectively under tight time constraints, consistently meets strict deadlines, prioritize, and handle multiple tasks in a demanding work environment. WHY CHOOSE RELATION? * Competitive pay. * A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. * Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $15.54 - $33.65 Read Less
  • WHO WE ARE Relation Insurance is a leading, innovative company with a... Read More
    WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE'RE LOOKING FOR The Account Coordinator, Small Business Unit is responsible for ensuring the accuracy, timeliness, and execution of all policy documents, renewals, and day-to-day servicing requests for small personal lines accounts, acting as the primary contact for any administrative tasks related to a client's policies. The Account Coordinator must remain knowledgeable of advances in the insurance business as well as keeping abreast of the types of insurance products available. A GLIMPSE INTO YOUR DAY * Serves as a point of contact for the client. Monitors client questions, provides recommendations in partnership with the Account Management Team on appropriate coverage changes and/or contractual requirements. * Identifies, researches and provides resolutions for standard client issues. * Provides support to the Account Management team in the remarketing of renewals to ensure a high level of account retention. Creates proposals as directed by the Account Manager. * May review policies received from carriers to ensure accuracy to specifications/binders; expedite with insurance carriers needed corrections to policies received, process or prepare (order, follow-up and/or check) endorsements and applications. * Facilitates the prompt response from carriers in an effort to work toward a settlement of all claims. * Reviews policy audits and verifies their accuracy. Confirms necessary corrections between the client and the carrier are executed at the direction of the Account Management team. Proactively communicates with client any significant audit differences. * Reviews cancellations and determines the reason for cancellation requests with an attempt to save client accounts, as appropriate, while maintaining the company's financial equity at the direction of the Account Management team. * Stays abreast of industry information, new products, legislation, coverage and technology to continuously improve knowledge, performance and services to clients. * Fully adopts innovative technology, including proprietary AI solutions, into the service process to deliver a best-in-class client service experience. * Performs other projects, duties, and tasks, as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE * A Property and Casualty License from state of domicile is required and must be maintained. * Associate in insurance (AINS) and/or Certified Insurance Service Representative (CISR) Designation preferred. * High School Diploma or equivalent. Four-year degree preferred. * Minimum 2+ years of client service experience in the insurance industry with a focus on personal lines. * Bilingual (Spanish/English) a plus or a must in some locations. * In-depth understanding of commercial lines of coverage. * Strong analytical and mathematical skills. * Strong PowerPoint and presentation skills for both in-person and teleconference/webinar sessions. * Outstanding interpersonal and communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others. * Must be able to understand written and oral communications and interpret information written within policies. * Proficient skills in Microsoft Office (primarily Excel and Word). Must be computer literate with the ability to learn new software applications. * Intermediate knowledge of insurance markets, products, services, insurance ratings and underwriting procedures. * Must have a valid driver's license, the ability to travel to client sites and a reliable source of transportation. WHY CHOOSE RELATION? * Competitive pay. * A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. * Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $15.38 - $30.29 Read Less
  • WHO WE ARE Relation Insurance is a leading, innovative company with a... Read More
    WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE'RE LOOKING FOR The Account Manager, Small Business Unit manages the overall client relationship by providing strategic advice on coverage, risk management and business needs, ensuring that the client's insurance program aligns with long-term goals and growth plans. The Account Manager remains knowledgeable of advances in the insurance business as well as stays abreast of the types of insurance products available. A GLIMPSE INTO YOUR DAY * Serves as the main point of contact for the clients, addressing inquiries, providing guidance on appropriate coverage changes and contractual requirements, and educating clients on policy exclusions and exposures * Partners in the strategic development of insurance plans tailored to client needs. * Acts as field underwriter and authorized representative of the insurance carriers to assess and bind coverage as appropriate. * Strategically manages the remarketing of renewals to ensure high account retention rates. * Oversees the preparation of client proposals, including submissions, loss evaluations, and risk analyses, ensuring timely and accurate quotations and policies. Communicates various billing and invoicing options. * Prepares comprehensive summaries of insurance and schedules, accurately producing binders, certificates, policies, endorsements, and other related documents to support client needs. * Assists clients in submitting first reports of claims by obtaining adjusters and/or arranging a visit from a member of the claims team. Facilitates the prompt response from carriers and their staff in order to expedite claim settlements. * Conducts thorough policy reviews during renewals and audits, verifying accuracy and ensuring necessary corrections are executed. Proactively communicates significant audit discrepancies to clients and determines further action. * Reviews cancellation requests, determining reasons and attempting to retain client accounts while maintaining the company's financial integrity. * Stays informed about industry developments, new products, legislation, coverage options, and technological advancements to continuously enhance knowledge, performance, and client services. * Recommends process improvements as needed. * Quickly identifies and resolves complex client service issues. * Fully adopts innovative technology, including proprietary AI solutions, into the service process to deliver a best-in-class client service experience. * Performs other projects, duties, and tasks, as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE * A Property and Casualty License from state of domicile is required and must be maintained with preference given to individuals who have insurance designations (e.g. AINS, CIC, CPCU, ARM). * High School Diploma or equivalent. Four-year degree preferred. * Minimum 5 years account management experience in the insurance industry with a focus on personal lines of coverage is required. * Bilingual (Spanish/English) is a plus or a must in some locations. * Strong analytical and mathematical skills. * Strong PowerPoint and presentation skills for both in-person and teleconference/webinar sessions. * In-depth understanding of advanced personal lines of coverage with the ability to advise clients concerning their complex insurance needs. * Excellent written and verbal communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others. * Proficient skills in Microsoft Office (primarily Excel and Word). Must be computer literate with the ability to learn new software applications. * Intermediate to advanced knowledge of insurance markets, products, services, insurance ratings and underwriting procedures. * Must have a valid driver's license, the ability to travel to client sites and a reliable source of transportation. WHY CHOOSE RELATION? * Competitive pay. * A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. * Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . Read Less
  • WHO WE ARE Relation Insurance is a leading, innovative company with a... Read More
    WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE'RE LOOKING FOR The Client Service Specialist executes all administrative tasks related to account management and policy servicing. These duties include processing policy endorsements, renewals, cancellations, and maintaining accurate account records. The Client Service Specialist ensures timely and accurate handling of client requests, policy updates, and back-end service work to support the overall client experience and meet internal compliance standards. A GLIMPSE INTO YOUR DAY * Orders renewal policies, verifies them against proposals, and processes them in the Agency Management System. * Handles endorsements including entering on company websites, follows up on endorsements not received from carriers, checks endorsements for accuracy, bills endorsements and sends to client. * Follows up on new business submissions with carriers not managed by Risk Placement Specialists. * Enters and rates policies in carrier websites and orders new policies as needed. * Issues standard certificates of insurance and other forms for holders (e.g. EOP, Binders, etc.). * Monitors payment status of direct bill policies to prevent cancellations and notifies the Account Manager if there is a risk of cancellation due to non-payment. * Tracks claims and updates the agency management system with activity, payments, and closures. * Verifies audit accuracy, reviews with agency staff, bills audits, and sends audit review letter to clients. * Order motor vehicle reports "MVRs" and loss runs as directed. * Reviews and processes mail. Acts as a backup for office phone calls and walk-in traffic as needed. * Fully adopts innovative technology, including proprietary AI solutions, into the service process to deliver a best-in-class client service experience. * Performs other projects, duties, and tasks, as assigned. WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE * A Property and Casualty License from state of domicile may be required within 90 days of hire and must be maintained thereafter. * Associate in insurance (AINS) and/or Certified Insurance Service Representative (CISR) Designation preferred. * High School Diploma or equivalent. * Bilingual (English/Spanish) preferred; may be required, depending on location. * 1+ year experience in Customer Service preferred. * Knowledge of insurance markets, products, services insurance ratings and underwriting procedures preferred. * Working knowledge of commercial lines of coverage preferred. * Proficient in using computers and Microsoft Office Suite. Must be computer literate with the ability to learn new software. * Outstanding interpersonal and communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others. * Must be able to understand written and oral communications and interpret information written within policies. * Ability to work independently with limited daily supervision and to work effectively in a team environment. * Ability to function effectively under tight time constraints, consistently meet strict deadlines, prioritize, and handle multiple tasks in a demanding work environment. WHY CHOOSE RELATION? * Competitive pay. * A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. * Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $15.38 - $35.58 Read Less
  • WHO WE ARE Relation Insurance is a leading, innovative company with a... Read More
    WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE'RE LOOKING FOR The High Net Worth Personal Lines Account Manager is responsible for managing the insurance portfolios of high-net-worth clients. The individual in this position must have a deep understanding of personal insurance products tailored to affluent clients, exceptional customer service skills, and the ability to manage complex and high-value assets. The Account Manager will work directly with clients to assess their insurance needs, develop customized coverage plans, and provide ongoing support and advice to ensure their assets are fully protected. A GLIMPSE INTO YOUR DAY * Manages and maintains relationships with high-net-worth clients, serving as their primary point of contact for all personal insurance needs. * Assesses clients' unique insurance needs and designs tailored coverage options for luxury homes, vehicles, jewelry, fine art, and other high-value assets. * Provides personalized risk management advice, helping clients mitigate risks and avoid potential liabilities. * Handles policy renewals, endorsements, and changes in coverage, ensuring that clients' assets are always adequately protected. * Assist clients with claims, working closely with carriers to ensure prompt and fair resolution. * Negotiates terms and pricing with insurance carriers to provide clients with the best coverage options. * Conducts regular portfolio reviews with clients to ensure their coverage is aligned with their changing needs and lifestyle. * Stays current on market trends, regulatory changes, and emerging risks specific to high-net-worth individuals. * Fully adopts innovative technology, including proprietary AI solutions, into the service process to deliver a best-in-class service experience. * Ensures compliance with company policies, industry standards, and regulatory requirements. * Performs other projects, duties, and tasks, as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE * A Property and Casualty License from state of domicile is required and must be maintained. CPCU and/or Certified Insurance Counselor (CIC) Designations, a plus. * High School Diploma or equivalent required. Four-year degree in Business, Finance, or related field preferred. * Minimum 5 years' experience in personal lines insurance, with a focus on high-net-worth clients. * Comprehensive knowledge of personal insurance products, especially for high-net-worth individuals and families. * Experience managing insurance portfolios for high-net-worth clients, including coverage for luxury homes, fine art, and collectibles. * Experience with complex insurance products, risk management strategies, and claims handling. * Strong analytical and mathematical skills. * Excellent PowerPoint and presentation skills for both in-person and teleconference/webinar sessions. * In-depth understanding of all aspects of personal lines of coverage with the ability to advise clients concerning their complex insurance needs. * Excellent written and verbal communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others. * Advanced skills in Microsoft Office (primarily Excel, PowerPoint and Word). Must be computer literate with the ability to learn new software applications. * Advanced knowledge of insurance markets, products, services, insurance ratings and underwriting procedures. * Must have a valid driver's license, the ability to travel to client sites and a reliable source of transportation. WHY CHOOSE RELATION? * Competitive pay. * A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. * Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $43,000.00 - $101,000.00 Read Less
  • WHO WE ARE Relation Insurance is a leading, innovative company with a... Read More
    WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE'RE LOOKING FOR The Account Manager, Small Business Unit manages the overall client relationship by providing strategic advice on coverage, risk management and business needs, ensuring that the client's insurance program aligns with long-term goals and growth plans. The Account Manager remains knowledgeable of advances in the insurance business as well as stays abreast of the types of insurance products available. A GLIMPSE INTO YOUR DAY * Serves as the main point of contact for the clients, addressing inquiries, providing guidance on appropriate coverage changes and contractual requirements, and educating clients on policy exclusions and exposures * Partners in the strategic development of insurance plans tailored to client needs. * Acts as field underwriter and authorized representative of the insurance carriers to assess and bind coverage as appropriate. * Strategically manages the remarketing of renewals to ensure high account retention rates. * Oversees the preparation of client proposals, including submissions, loss evaluations, and risk analyses, ensuring timely and accurate quotations and policies. Communicates various billing and invoicing options. * Prepares comprehensive summaries of insurance and schedules, accurately producing binders, certificates, policies, endorsements, and other related documents to support client needs. * Assists clients in submitting first reports of claims by obtaining adjusters and/or arranging a visit from a member of the claims team. Facilitates the prompt response from carriers and their staff in order to expedite claim settlements. * Conducts thorough policy reviews during renewals and audits, verifying accuracy and ensuring necessary corrections are executed. Proactively communicates significant audit discrepancies to clients and determines further action. * Reviews cancellation requests, determining reasons and attempting to retain client accounts while maintaining the company's financial integrity. * Stays informed about industry developments, new products, legislation, coverage options, and technological advancements to continuously enhance knowledge, performance, and client services. * Recommends process improvements as needed. * Quickly identifies and resolves complex client service issues. * Fully adopts innovative technology, including proprietary AI solutions, into the service process to deliver a best-in-class client service experience * Performs other projects, duties, and tasks, as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE * A Property and Casualty License from state of domicile is required and must be maintained with preference given to individuals who have insurance designations (e.g. AINS, CIC, CPCU, ARM). * High School Diploma or equivalent. Four-year degree preferred. * Minimum 5 years account management experience in the insurance industry with a focus on personal lines of coverage is required. * Bilingual (Spanish/English) is a plus or a must in some locations. * Strong analytical and mathematical skills. * Strong PowerPoint and presentation skills for both in-person and teleconference/webinar sessions. * In-depth understanding of advanced personal lines of coverage with the ability to advise clients concerning their complex insurance needs. * Excellent written and verbal communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others. * Proficient skills in Microsoft Office (primarily Excel and Word). Must be computer literate with the ability to learn new software applications. * Intermediate to advanced knowledge of insurance markets, products, services, insurance ratings and underwriting procedures. * Must have a valid driver's license, the ability to travel to client sites and a reliable source of transportation. WHY CHOOSE RELATION? * Competitive pay. * A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. * Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $44,000.00 - $80,000.00 Read Less
  • WHO WE ARE Relation Insurance is a leading, innovative company with a... Read More
    WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE'RE LOOKING FOR The Client Service Specialist, Small Business Unit executes all administrative tasks related to account management and policy servicing for small commercial accounts. These duties include processing policy endorsements, renewals, cancellations, and maintaining accurate account records.  The Client Service Specialist ensures timely and accurate handling of client requests, policy updates, and back-end service work to support the overall client experience and meet internal compliance standards. A GLIMPSE INTO YOUR DAY * Orders renewal policies, verifies them against proposals, and processes them in the Agency Management System. * Handles endorsements including entering on company websites, follows up on endorsements not received from carriers, checks endorsements for accuracy, bills endorsements and sends to client. * Follows up on new business submissions with carriers not managed by Risk Placement Specialists. * Enters and rates policies into carrier websites and orders new policies as needed. * Issues standard certificates of insurance and other forms for holders (e.g. EOP, Binders, etc.). * Monitors payment status of direct bill policies to prevent cancellations and notifies the Account Manager if there is a risk of cancellation due to non-payment. * Tracks claims and updates the agency management system with activity, payments, and closures. * Verifies audit accuracy, reviews with agency staff, bills audits, and sends audit review letters to clients. * Order motor vehicle reports "MVRs" and loss runs as directed. * Reviews and processes mail. Acts as a backup for office phone calls and walk-in traffic as needed. * Fully adopts innovative technology, including proprietary AI solutions, into the service process to deliver a best-in-class client service experience. * Performs other projects, duties, and tasks, as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE * A Property and Casualty License from state of domicile is required within 90 days of hire and must be maintained thereafter. * Associate in Insurance (AINS) and/or Certified Insurance Service Representative (CISR) Designation preferred. * High School Diploma or equivalent. * Bilingual (English/Spanish) preferred; may be required, depending on location. * 1+ year experience in Customer Service preferred. * Knowledge of insurance markets, products, services insurance ratings and underwriting procedures preferred. * Working knowledge of commercial lines of coverage preferred. * Proficient in using computers and Microsoft Office Suite.  Must be computer literate with the ability to learn new software. * Outstanding interpersonal and communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others. * Must be able to understand written and oral communications and interpret information written within policies. * Ability to work independently with limited daily supervision and to work effectively in a team environment. * Ability to function effectively under tight time constraints, consistently meet strict deadlines, prioritize, and handle multiple tasks in a demanding work environment. WHY CHOOSE RELATION? * Competitive pay. * A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. * Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $15.38 - $35.58 Read Less
  • WHO WE ARE Relation Insurance is a leading, innovative company with a... Read More
    WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE'RE LOOKING FOR The High Net Worth Personal Lines Account Manager is responsible for managing the insurance portfolios of high-net-worth clients. The individual in this position must have a deep understanding of personal insurance products tailored to affluent clients, exceptional customer service skills, and the ability to manage complex and high-value assets. The Account Manager will work directly with clients to assess their insurance needs, develop customized coverage plans, and provide ongoing support and advice to ensure their assets are fully protected. A GLIMPSE INTO YOUR DAY * Manages and maintains relationships with high-net-worth clients, serving as their primary point of contact for all personal insurance needs. * Assesses clients' unique insurance needs and designs tailored coverage options for luxury homes, vehicles, jewelry, fine art, and other high-value assets. * Provides personalized risk management advice, helping clients mitigate risks and avoid potential liabilities. * Handles policy renewals, endorsements, and changes in coverage, ensuring that clients' assets are always adequately protected. * Assist clients with claims, working closely with carriers to ensure prompt and fair resolution. * Negotiates terms and pricing with insurance carriers to provide clients with the best coverage options. * Conducts regular portfolio reviews with clients to ensure their coverage is aligned with their changing needs and lifestyle. * Stays current on market trends, regulatory changes, and emerging risks specific to high-net-worth individuals. * Fully adopts innovative technology, including proprietary AI solutions, into the service process to deliver a best-in-class service experience. * Ensures compliance with company policies, industry standards, and regulatory requirements. * Performs other projects, duties, and tasks, as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE * A Property and Casualty License from state of domicile is required and must be maintained. CPCU and/or Certified Insurance Counselor (CIC) Designations, a plus. * High School Diploma or equivalent required. Four-year degree in Business, Finance, or related field preferred. * Minimum 5 years' experience in personal lines insurance, with a focus on high-net-worth clients. * Comprehensive knowledge of personal insurance products, especially for high-net-worth individuals and families. * Experience managing insurance portfolios for high-net-worth clients, including coverage for luxury homes, fine art, and collectibles. * Experience with complex insurance products, risk management strategies, and claims handling. * Strong analytical and mathematical skills. * Excellent PowerPoint and presentation skills for both in-person and teleconference/webinar sessions. * In-depth understanding of all aspects of personal lines of coverage with the ability to advise clients concerning their complex insurance needs. * Excellent written and verbal communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others. * Advanced skills in Microsoft Office (primarily Excel, PowerPoint and Word). Must be computer literate with the ability to learn new software applications. * Advanced knowledge of insurance markets, products, services, insurance ratings and underwriting procedures. * Must have a valid driver's license, the ability to travel to client sites and a reliable source of transportation. WHY CHOOSE RELATION? * Competitive pay. * A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. * Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $43,000.00 - $101,000.00 Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany