Our busy personal injury law firm is seeking a professional and dependable Receptionist to join our team. As the first point of contact for clients, you will play an essential role in creating a welcoming and organized office environment. Fluency in Spanish and English is required, as many of our clients are Spanish-speaking. This position is ideal for someone who is friendly, detail-oriented, and eager to help clients during difficult times.
Key Responsibilities
Greet and assist clients, visitors, and callers with professionalism and compassion.
Answer, screen, and route incoming calls; take accurate and detailed messages.
Schedule consultations, follow-up appointments, and meetings for attorneys and staff.
Conduct initial client intake, gather case-related information, and update client records.
Translate and interpret between Spanish and English for clients and attorneys as needed.
Manage incoming and outgoing mail, deliveries, and office correspondence.
Maintain a tidy and organized reception area and conference rooms.
Provide administrative support such as scanning, filing, and preparing documents.
Coordinate with case managers, paralegals, and attorneys to ensure efficient client communication.
Uphold strict confidentiality in handling client and case information.
Qualifications
Bilingual (Spanish/English) – required.
Previous experience in a personal injury or law office setting is preferred but not required.
Excellent verbal and written communication skills in both languages.
Strong customer service and interpersonal skills.
Proficient with Microsoft Office Suite (Word, Outlook, Excel); experience with case management software is a plus.
Highly organized, punctual, and able to multitask in a fast-paced environment.
Professional appearance and demeanor.
Compensation & Benefits
Competitive hourly wage or salary, commensurate with experience.
Paid holidays and vacation time.
Opportunities for growth within the firm.
