Job DescriptionJob DescriptionThis position is for a very organized person in a fast-paced environment. A+ Customer Service is a priority.
The position of eCommerce Operations Admin and Shipping Clerk at Rapid Estate Liquidators & Auction Gallery is a multi-faceted role, which requires significant flexibility in work aptitude. In a single day you may be picking up items from a client in the truck, listing high-end artwork, shipping out orders from the previous day’s auction, and making phone calls to potential clients. No two days are alike in our business, and staying organized is the most important responsibility of the Gallery Assistant. With clients both selling and buying with us, it is paramount that nobody slips through the cracks.
Having a specialty in Jewelry, Collectibles, Fine Art, Military Memorabilia, Sports Memorabilia, Disney, etc. is a PLUS.
Staying organized, following up with clients and partners on timePrevent loss by following security protocols and company policies to detect/prevent fraudMaking phone calls to clients, buyers, partner companies, and vendorsUsing Microsoft Office Suite, especially Excel and OutlookResearching items, to make sure they are correctly identified and valuedPhotographing and presenting items following the correct listing formatMaintaining positive relationships with staff, clients, and business partnersSolving potential problems quickly and efficiently, while communicating with staff and managementCommunicating policies and information to customers clearly and openlyAssisting with implementation of new marketing and electronic sales initiatives and platforms
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