Benefits
Medical and Dental InsurancePTOCompetitive Pay401(k) Retirement Savings PlanLife InsuranceDisability InsuranceHotel Room DiscountsOngoing Training and Career DevelopmentResponsibilities Greet guests and perform check-in/out procedures Follow all cash and credit card procedures required by hotel and brand standardCheck expected departures and clear check outUpdate housekeeping room status Explain any of the hotel’s promotional items, and mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations Respond promptly to any guests’ inquiries or complaints and offer alternate solutions if guest demand cannot be met Demonstrate commitment to servicing the guest by being hospitable and accommodating Document any guest accidents by completing the accident report formQualifications
High School diploma or GED preferred One year of hospitality experience required Customer service experience required Experience handling cash and credit card procedures Attention to detail Ability and flexibility to work various shifts including evenings, weekends, and holidaysAbout Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read LessJOB DESCRIPTION
Housekeeper
Reports To: Asst. Head Housekeeper / Head Housekeeper
Essential Duties and Responsibilities includes the following. Other duties may be assigned to meet business needs.
Requirements:
Responsibilities Clean hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areasStrip linens from guest roomsAbide by the regulations set forth by the material safety data sheets when using chemicalsVacuum, sweep, dust, and clean rooms to hotel standardsRefurnish the room with supplies, towels etc.Take the initiative to greet guests in a friendly and warm manner QualificationsHigh school diploma or GED preferredPrevious housekeeping experience is a plus but is not required. On the job training is available.Previous customer service experienceMust be flexible (work weekends and holidays), and be a team player.Maintain a professional appearance and manner at all times.Attention to detail and ability meet high standards of room cleanliness.Must be able to properly use cleaning supplies and chemicals.Must be able to walk, climb stairs, stand, bend, crouch, kneel, reach overhead, twist, lift, push, pull and carry.Must be able to push and pull a fully loaded wheeled cart in excess of 100 lbs.Available to work nights, weekends, and holidays as neededBenefits:
Medical and Dental and Vision InsuranceCompetitive Pay401(k) Retirement Savings PlanLife InsuranceDisability InsuranceHotel Room DiscountsOngoing Training and Career DevelopmentMeal and travel discountsPaid time offOpportunities for advancement with a growing companyAbout Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Read Less