Job Overview
We are seeking a dedicated and professional Front Desk Guest Services/Visitor Experience Specialist to join our team. Looking for both Full and Part-time Staff. The ideal candidate will serve as the first point of contact for guests, providing exceptional customer service while ensuring the safety and security of the premises. This role requires a blend of hospitality skills and security awareness, making it essential for candidates to possess strong conflict management abilities and relevant experience in security or law enforcement.
Duties
Greet guests warmly and assist with check-in and check-out processes.Respond promptly to guest inquiries, complaints, and requests, utilizing conflict management skills when necessary.Maintain a secure environment by enforcing policies and procedures related to loss prevention.Offer emergency / first-aid assistance and ensure proper reporting of incidents.Collaborate with law enforcement as needed.Assist in training new front desk staff on protocols and emergency procedures.Qualifications
Previous experience in a front desk or customer service role preferred.Background in hotel/hospitality services, food and beverage, dining and restaurant services is highly desirable.Knowledge of first aid, CPR, and conflict management techniques is a plus.Strong communication skills with the ability to remain calm under pressure.Excellent problem-solving abilities and attention to detail.Ability to work flexible hours, including weekends and holidays as needed. Join our team where your skills will contribute significantly to creating a welcoming environment while ensuring the safety of all guests.Job Types: Full-time, Part-time (as applicable)
Work Location: Various Client Sites (as assigned)
Job description:
Overview
We are seeking a reliable and motivated Route Cleaning Associate to join our growing team. This position requires traveling to various commercial client locations to provide professional janitorial services. The ideal candidate is dependable, flexible, detail-oriented, and able to work independently. Employees may also have the opportunity to assist in other departments, including Concierge Services, based on business needs, training, and experience.
Responsibilities
Travel to various client sites throughout the assigned service area.Perform general cleaning duties in offices, restrooms, break rooms, common areas, and other commercial spaces.Dust, sweep, mop, vacuum, and sanitize designated areas.Empty trash and recycling receptacles.Restock cleaning supplies and paper products.Follow all company safety procedures and cleaning protocols.Report maintenance concerns and safety hazards to management.Provide coverage in other departments, including Concierge Services and other support roles, as needed.Perform additional duties as assigned to support company operations.Requirements
Valid driver's license is required.Willingness to travel to various work sites.Must have a flexible schedule and be available to work days, evenings, weekends, and holidays as needed.Willingness to cross-train and provide coverage in other departments, including Concierge Services.Previous commercial cleaning or customer service experience is preferred but not required.Strong work ethic, reliability, and professionalism.Ability to work independently and as part of a team.Ability to lift up to 40 pounds and stand, bend, and walk for extended periods.Job Types: Full-time
Work Location: On the road
Read LessJob description:
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for guests, providing exceptional customer service while ensuring the safety and security of the premises. This role requires a blend of hospitality skills and security awareness, making it essential for candidates to possess strong conflict management abilities and relevant experience in security or law enforcement.
Duties
Greet guests warmly and assist with check-in and check-out processes.Monitor surveillance systems (CCTV) to ensure the safety of guests and staff.Respond promptly to guest inquiries, complaints, and requests, utilizing conflict management skills when necessary.Maintain a secure environment by enforcing hotel policies and procedures related to loss prevention.Provide first aid assistance when required and ensure proper reporting of incidents.Collaborate with law enforcement or military personnel as needed for guest safety.Conduct regular patrols of the property to monitor for suspicious activity or potential security breaches.Assist in training new front desk staff on security protocols and emergency procedures.Qualifications
Previous experience in a front desk or customer service role preferred.Background in law enforcement, military, or security is highly desirable.Knowledge of first aid, CPR, and conflict management techniques is a plus.Familiarity with surveillance systems (CCTV) and loss prevention strategies.Strong communication skills with the ability to remain calm under pressure.Excellent problem-solving abilities and attention to detail.Ability to work flexible hours, including weekends and holidays as needed. Join our team as a Front Desk Agent where your skills will contribute significantly to creating a welcoming environment while ensuring the safety of all guests.Job Types: Full-time, Part-time
