Company Detail

Out-of-Home Care Case Manager

Ramey Estep Re group

full_time - Rush

Posted: 08/07/2026

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Job DescriptionJob DescriptionFunction:This position is responsible fo... Read More

Job DescriptionJob DescriptionFunction:This position is responsible for the case management of up to 12-15 residential and foster youth. The OOHC Case Manager’s primary responsibility is to stabilize youth who are placed in out-of-home care by completing intakes, assessing for strengths and needs, developing and implementing a client-centered treatment plan, coordinating therapeutic, medical, and other services as necessary, completing visits with youth and their support system, and working collaboratively with the youth’s treatment team, support system, and designated placing agency worker. Organizational duties & responsibilities:The primary responsibility of all staff is to ensure the safety and well-being of all Ramey-Estep/Re-group (RE) clients.Supports the mission, vision, and values of RE. Facilitates and adheres to the agency’s code of ethics, policies, and procedures.Supports all functions that attain and maintain accreditation and compliance with regulatory agencies.Supports and facilitates positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff.Exhibits effective communication skills, including proper use of agency communication systems.Participates in appropriate professional development programs to attain and maintain competency.Effectively manages financial and physical resources to achieve the mission of RE.Reports incidents of abuse or potential abuse involving clients to the appropriate authorities and RE. Essential Duties and Responsibilities:Ensures that each youth receives services appropriate to the youth’s individual treatment plan.Enters Case Manager Documentation notes promptly, documenting all interactions with youth, family, involved agencies, schools, etc., concisely summarizing those interactions.Completes required contracts with youth as outlined in contractual agreements.Attends court as requested and advocates for the youth's best interest.Develop a comprehensive treatment plan and conduct quarterly treatment plan reviews involving the youth’s family or other natural supports and any involved agencies. Collaborate with the treatment team to develop a discharge and aftercare plan to ensure the permanency goal is achieved through scheduling visits, participating in treatment, etc.Communicate regularly with each youth’s worker and family (as appropriate). Assists the youth and their treatment team with meeting each youth's mental health needs by linking them with the community resources needed. Attends all treatment team meetings and is prepared to offer suggestions concerning treatment strategies.Assists in crisis intervention and de-escalation of youth. Enhance professional growth by reading, attending conferences, and in-service training, including occasional presentations at in-service training. Participates in an on-call schedule.Ensures that State, placing agency, and Ramey-Estep documentation and all paperwork are completed promptly.Adheres to the highest ethical standards to fulfill the mission of the Ramey-Estep Homes. Serves as a role model, demonstrating appropriate skills and behavior to staff and youth, including hygiene, grooming, dress, language, and social skills.Ensure all necessary records are maintained and kept confidential. Ensures that appropriate discharge planning is in place for each youth.Ensures aftercare requirements are completed with youth post-discharge from RESTEP.Completes initial and ongoing Safe Crisis Management training as required.Perform other duties as assigned. Working conditions/environment:Shifts may vary depending on staffing needs. RE is a 24-hour, 7-day-a-week, 365-day-a-year facility; therefore, varied shift hours will be required.Holidays, weekends, and extra hours may be required.Meals are provided for staff when on campus.Intense, unpredictable population with the possibility of verbal and physical aggression.A fast-paced environment with the need for quick decisions to deal with any crisis that may arise. The environment is both indoors and outdoors. It can vary between the residential campus, foster homes, schools, communities, etc. minimum job requirements:Education:Bachelor’s Degree in a human services field from an accredited school is required.Experience:Prior experience in case management is preferred.Specific Skills and
requirements:Must be at least 21 years of age.
Must have strong communication and organizational skills.
Some positions may require a valid driver’s license and be insurable.
Must have excellent communication and conflict-resolution skills.
Technical requirements include proficiency with Microsoft Word, Excel, PowerPoint, and any other applications the organization or regulatory agencies use.
Ability to understand and relate to the needs of clients from diverse backgrounds.
Ability to read, write, and converse in English.
Successful completion of a pre-employment drug screen.
Successful completion of a background screening.
Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation.Specialized Licenses or training:Successful completion of Excellent Foundations
Maintain 40 hours of annual training (including 16 hours of SCM)
Maintain 16 hours of Safe Crisis Management training, meeting all physical requirements unless given an exemption by the CEO or designee
Maintain CPR/1st Aid training Physical Requirements:The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, talk, hear, and smell. The employee frequently is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, and climb stairs. The employee is occasionally required to climb, balance or run. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. Supervisory REquirements:N/A

This position is also eligible for our full-time employee benefit package, which offers a generous 401(k) program with immediate vesting with dollar-for-dollar matching up to 6%, paid leave, health/dental/vision, and other competitive benefits!
The rate of pay for this position starts at $20.00/hourly.

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Help Desk Technician

Ramey Estep Re group

full_time - Rush

Posted: 07/07/2026

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Job DescriptionJob DescriptionFunction:The Helpdesk Specialist provide... Read More

Job DescriptionJob DescriptionFunction:The Helpdesk Specialist provides first-level technical support to end users across multiple departments, ensuring the smooth operation of IT systems that support client care, administrative functions, and compliance with regulatory and accrediting body requirements. Diagnosis of issues and support for resolution will be provided in person, over the phone, or via remote access.Organizational duties & responsibilities:The primary responsibility of all staff is to ensure the safety and well-being of all Ramey-Estep/Re-group (RE) clients.Supports the mission, vision, and values of RE. Facilitates and adheres to the agency’s code of ethics, policies, and procedures.Supports all functions that attain and maintain accreditation and compliance with regulatory agencies.Supports and facilitates positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff.Exhibits effective communication skills, including proper use of agency communication systems.Participates in appropriate professional development programs to attain and maintain competency.Effectively manages financial and physical resources to achieve the mission of RE.Reports incidents of abuse or potential abuse involving clients to the appropriate authorities and RE.Essential Duties and Responsibilities:Respond promptly and professionally to helpdesk tickets, phone calls, and emails to resolve hardware, software, and network issues.Provides user support in person, over the phone, or via remote access.Maintain accurate documentation of support requests, resolutions, and IT assets.Run diagnostic programs to identify computer software, peripherals, and hardware issues.Talks users through the basic problem-solving process while addressing their issues.Provides basic computer training and create/update tutorials for users of all ability levels.Educate staff on cybersecurity best practices and assist with phishing prevention and awareness.Installs, upgrades, and repairs hardware and software systems.Install, configure, and maintain desktop and laptop PCS and peripherals.Support telehealth platforms and ensure secure, HIPAA-compliant communication tools function properly.Remove old equipment and perform data migration to new machines.Conduct follow-up with users as needed to ensure the issues are resolved.Escalates unresolved issues and queries to the next level of support.Ensures proper documentation of support tickets, including appropriate updates and closure once complete.Recommends procedure or process improvements within the IT Department.Perform routine maintenance of IT equipment throughout all agency locations.Participate in IT projects, system upgrades, and routine maintenance tasks.Performs other duties as assigned. Working conditions/environment:The shift is typically Monday – Friday, day shift.Holidays, weekends, and extra hours may occasionally be required.A fast-paced environment with the need for quick decisions to deal with any crisis that may arise. This position is office-based with extensive computer usage.Occasional regional travel to other RE office locations may be required.Maintains a positive, professional attitude contributing to a supportive work environment.minimum job requirements:Education:Associate’s Degree in Information Technology, Computer Science, or a related field from an accredited university/college is required. Experience may be considered in lieu of a degree.
CompTIA A+, Network+, or similar certifications are preferred.Experience:A minimum of 1 - 3 years of experience in a helpdesk or technical support role is required, preferably in a healthcare or behavioral health setting.Specific Skills andrequirements:Must be at least 21 years of age.
Strong knowledge of Windows and Mac operating systems, Microsoft 365, common business applications, helpdesk software, and remote-access systems.
Familiarity with electronic health record (EHR) systems.
Must have excellent analytical and diagnostic skills
Excellent communication and interpersonal skills, with the ability to support users with varying levels of technical knowledge.
Ability to handle sensitive information with discretion and maintain HIPAA compliance.
Strong problem-solving skills and attention to detail.
Must be able to provide exceptional customer service.
Must maintain a valid Driver’s License and insurability.
Technical requirements include proficiency with Microsoft Word, Excel, PowerPoint, and any other applications used by the organization or regulatory agencies.
Ability to understand and relate to the needs of clients from diverse backgrounds.
Ability to read, write and converse in English.
Successful completion of a pre-employment drug screen.
Successful completion of a background screening.
Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation.Specialized Licenses or training:Successful completion of Excellent Foundations.
Maintain 20 hours of annual training.Physical Requirements:The physical requirements described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this job, the employee is regularly required to stand, walk, talk, hear, and smell. The employee frequently is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, and climb stairs. The employee is occasionally required to climb, balance, or run. The employee must frequently lift and/or move up to 50 pounds or more. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. Supervisory REquirements:N/A
This position is eligible for our full-time employee benefit package, which offers a generous 401(k) program with immediate vesting and dollar-for-dollar matching up to 6%, paid leave, health/dental/vision insurance, life insurance, short-term & long-term disability, and other competitive benefits!

The rate of pay for this position starts at $22.00/hour.

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Adult Support Aid - Midnight shift

Ramey Estep Re group

full_time - Rush

Posted: 05/07/2026

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Job DescriptionJob DescriptionFunction:Serves as a member of a multi-d... Read More

Job DescriptionJob DescriptionFunction:

Serves as a member of a multi-disciplinary treatment team providing 24-hour residential care to adults in the Residential SUD program. Working within a treatment milieu, the Adult Support Aid (ASA) manages the shift and facilitates the emotional, social, moral, and physical recovery of clients within his or her care. The ASA works as part of a team to maintain a safe and secure environment for all clients that promotes growth and recovery and aids the client throughout the course of all daily activities. The ASA reinforces competencies learned in the therapeutic setting so that clients may learn to function in a less structured environment.

Organizational duties & responsibilities:The primary responsibility of all staff is to ensure the safety and well-being of all Ramey-Estep/Re-group (RE) clients.Supports the mission, vision, and values of RE. Facilitates and adheres to the agency’s code of ethics, policies, and procedures.Supports all functions that attain and maintain accreditation and compliance with regulatory agencies.Supports and facilitates positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff.Exhibits effective communication skills including proper use of agency communication systems.Participates in appropriate professional development programs to attain and maintain competency.Effectively manages financial and physical resources to achieve the mission of RE.Reports incidents of abuse or potential abuse involving clients to the appropriate authorities and RE.Essential Duties and Responsibilities:The ASA manages the shift and will handle issues as they arise in the ongoing daily treatment milieu through positive, informed decision-making. The ASA can use the RE Pillars of Success, Be Responsible, Be Respectful, Be Safe, and Show Care to guide decision-making and problem-solving.Provide guidance and assistance to clients throughout all facets of the program.Establish boundaries and respond to the client’s needs with fairness, objectivity, firmness, care, and concern. Observe behavior and emotional climate within the group and with each individual client and respond appropriately.Maintain certification in Safe Crisis Management (SCM), unless exemption is given by CEO or designee, and utilize these skills as needed to assure the safety of an individual client and the safety of the milieu, with the goal of minimizing the use of physical management, unless necessary.Engage in recovery support, by assisting in implementing learned skills through therapeutic programming including relapse prevention, life skills, recreation, and psychoeducation.Conduct assigned groups to include educational assistance, vocational assistance, life skills, etc.Assure that each client is focused on treatment goals.Follows daily and weekly shift responsibilities and other daily assignments as deemed necessary in maintaining a constant therapeutic living environment.Communicate effectively with other treatment team staff and work within the plan designed by the treatment team.Provide a professional attitude and present as a positive role model by maintaining appropriate dress, language, social skills, and hygiene. This includes not engaging in or supporting behaviors such as gossip, cursing in front of the clients, appearing unkempt, and/or developing friendships with clients. Keep accurate and timely records and writes thorough and objective reports.Provide transportation for clients to appointments as needed or assigned. Drives agency vehicles in a safe and lawful manner.Teach grooming, hygiene, housekeeping functions, care of the property, and family living skills, and help the client work through emotional and behavioral problems to facilitate the client’s movement towards recovery.Maintain familiarity with all emergency procedures relative to hazards such as tornadoes, power outages, floods, and snowstorms.Administer drug screens and provide support to drug screening companies when they are on location administering random screens.Monitor visitations, including ensuring contraband is not brought into the program.Comply with licensing standards, certification standards, employee handbook, client rights, and any other rules of conduct.Perform other duties as assigned.Working conditions/environment:Shifts may vary depending on staffing needs. RE 24-hour/7 day a week/365 day a year facility; therefore, varied shift hours will be required.Holidays and weekends are scheduled for all direct care staff.Overtime may be required depending on staffing needs.Meals are provided for staff when on campus.Intense, unpredictable population with the possibility of verbal and physical aggression.Fast-paced environment with the need for quick decisions to deal with any crisis that may arise.Environment is both indoor and outdoor. The environment is at times loud and stressful.Minimum job requirements:Education:

High School Diploma or GED required.

Experience:

Experience working with SUD population preferred.

Experience in management, leadership, and/or supervision preferred.

Specific Skills andrequirements:

Must be at least 21 years old.

Some ASA positions may require a valid Driver’s License and insurability.

Technical requirements include proficiency with Microsoft Word, Excel, PowerPoint, and any other applications used by the organization or regulatory agencies.

Ability to understand and relate to the needs of clients from diverse backgrounds.

Ability to read, write and converse in English.

Successful completion of a pre-employment drug screen.

Successful completion of a background screening.

Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation.

Specialized Licenses or training:

Successful completion of Excellent Foundations.

Complete crisis intervention training annually.

Complete at least 10 hours of alcohol and drug training annually.

Maintain 40 hours of annual training (including 16 hours of SCM).

Maintain 16 hours of Safe Crisis Management training, meeting all physical requirements unless given an exemption by CEO or designee.

Maintain CPR/1st Aid training.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear, reach with hands and arms, and use hands to finger, handle, and feel. This employee is also regularly required to use a computer keyboard and mouse. The employee is occasionally required to stoop, kneel, crouch, and climb stairs. The employee must occasionally lift and/or move up to 10 pounds or more. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

Supervisory Requirements:

N/A

This position is also eligible for our full-time employee benefit package, which offers a generous 401(k) program with immediate vesting with dollar-for-dollar matching up to 6%, paid leave, health/dental/vision, and other competitive benefits!

The rate of pay for this position starts at $14.00/hourly.

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Day Treatment Therapist - McKell Middle School

Ramey Estep Re group

full_time - Ashland

Posted: 25/06/2026

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Job DescriptionJob DescriptionFunction:The Day Treatment Therapist has... Read More

Job DescriptionJob DescriptionFunction:
The Day Treatment Therapist has the primary responsibility for the assessment, treatment planning and implementation of the treatment for clients in a school setting. The Day Treatment Therapist provides both direct services and mobilizes the resources of the total treatment milieu. This includes, but is not limited to, individual, group and family therapy; behavior management and social skills training; independent living skills; and/or linkage to resources prior to discharge if needed. This position will involve working in Greenup County High School and McKell Middle School.

Organizational duties & responsibilities:The primary responsibility of all staff is to ensure safety and well-being of all RE/ Re-group clients.Supports the mission, vision, and values of RE and Re-group. Facilitates and adheres to the agency and licensure code of ethics, policies and procedures.Supports all functions that attain and maintain accreditation and compliance with regulatory agencies.Supports and facilitates positive interaction with clients and staff by exhibiting both in office and in the public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and an awareness and sensitivity to cultural and other differences in clients and staff.Exhibits effective communication skills including proper use of agency communication systems.Participates in appropriate professional development programs to attain and maintain competency.Effectively manages financial and physical resources to achieve the mission of RE and Re-group.Reports incidents of abuse or potential abuse involving clients to the appropriate authorities and RE/ Re-group.Essential Duties and Responsibilities:Conducts and documents diagnostic assessment and treatment goals/objectives within the appropriate timeframe.Directs the planning and writing of the client’s care plan.Oversee the day-to-day operations of day treatment services for their clients.Adheres to evidence-based practices, interventions, and modalities.Promotes a positive view of RE and Re-group to the public and outside agencies.Provides individual, group, and family treatment, as appropriate, to clients based on clinical issues and treatment needs.Maintains current therapy notes, treatment reports, and other written documentation and correspondence according to agency policy and within appropriate time frames.Attends all therapist meetings and assists in developing appropriate intervention techniques.Maintains current licensure and stays within ethical guidelines provided by your licensure board.Participates in supervision and consultation on a regular basis.Collaborates effectively with education services, other assigned RE/Re-group services, and community partners.Meets minimum requirements for billable time on a consistent basis based on case load and area served.Ability to be flexible and adapt to change in schedules and work environment.Provides consistent, quality treatment to all clients on their caseload.Ensures all necessary records are maintained and kept confidential.Ensures entries in all treatment plans, and narrative reports to MCO’s are done in a professional, concise, and timely manner.Participates in an “on-call” schedule when appropriate.Performs other duties as assigned.Working Conditions/Environment:Shift is on school days and during scheduled school breaks.Holidays, weekends, and extra hours may be required.Intense, unpredictable population with the possibility of verbal and physical aggression.Fast-paced environment with the need for quick decisions to deal with any crisis that may arise.Primary work setting is within the school.Maintains a positive, professional attitude contributing to a supportive work environment.Minimum Job Requirements:
Education:Master’s degree from an accredited university in a clinical field, i.e. social work, counseling, psychologyExperience:Experience in school and/or community-based programs preferredSpecific Skills and Requirements:Must be at least 21 years of age.Strong leadership and organizational skills.Excellent communication and conflict resolutions skills.Technical requirements include proficiency with Microsoft Word, Excel, PowerPoint and any other applications used by the organization or regulatory agencies.Valid Driver’s License and insurability.Ability to understand and relate to the needs of youth from diverse backgrounds.Ability to read, write and converse in English.Successful completion of pre-employment drug screen.Successful completion of a background screening.Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation.Specialized Licenses or Training:License or license eligible required;Maintain 40 hours of annual training (including 16 hours of SCM);Maintain 16 hours of Safe Crisis Management training, meeting all physical requirements unless given an exemption by the CEO or designee;Maintain CPR/1st Aid training;Maintains at least minimum training for licensure;Attends all assigned training specific to job assignment.Physical Requirements:The physical requirements described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand, walk, talk, hear, and smell. The employee frequently is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, and climb stairs. The employee is occasionally required to climb, balance or run. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.Supervisory Requirements: None
Benefits:401(k)401(k) matchingDental InsuranceEmployee assistance programFlexible scheduleHealth insuranceLife insurancePaid time offProfessional development assistanceVision insuranceCompany-paid clinical supervisionCompany-paid licensure feesCompany-paid licensure exam feesCompany-paid licensure exam preparationLicensure application submission assistanceAnnual salary starts at $60,000.00

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Care Navigator

Ramey Estep Re group

full_time - Georgetown

Posted: 24/06/2026

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Job DescriptionJob DescriptionFunction:The Care Navigator is a central... Read More

Job DescriptionJob DescriptionFunction:The Care Navigator is a central point of contact for individuals accessing behavioral health, primary care, and community support services through Ramey-Estep/Re-group. This role combines in-person engagement with remote telehealth and administrative support to ensure clients receive timely, person-centered care. The Care Navigator works closely with clinicians, case managers, and community partners to reduce barriers, coordinate services, and promote recovery, wellness, and long-term stability in alignment with Certified Community Behavioral Health Clinic (CCBHC) standards.Organizational duties & responsibilities:The primary responsibility of all staff is to ensure the safety and well-being of all Ramey-Estep/Re-group (RE) clients.Supports the mission, vision, and values of RE. Facilitates and adheres to the agency’s code of ethics, policies, and procedures.Supports all functions that attain and maintain accreditation and compliance with regulatory agencies.Supports and facilitates positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff.Exhibits effective communication skills, including proper use of agency communication systems.Participates in appropriate professional development programs to attain and maintain competency.Effectively manages financial and physical resources to achieve the mission of RE.Reports incidents of abuse or potential abuse involving clients to the appropriate authorities and RE.Essential Duties and Responsibilities:Welcome and support clients in-person, via phone, or telehealth.Conduct initial screenings to determine eligibility and service needs.Complete intake forms, consent, and release documents (HIPAA/42 CFR Part 2 compliant).Educate clients on available services, rights, grievance procedures, and community resources.Connect clients to behavioral health, primary care, and community support services.Track and follow up on referrals to ensure successful connection.Help clients overcome barriers such as transportation, housing, employment, insurance, or documentation.Collaborate with clinical and case management teams on individualized care plans.Maintain consistent contact with clients through calls, virtual check-ins, and in-person visits.Support clients in setting and achieving personal goals.Monitor client progress, identify unmet needs, and escalate risks to the care team.Participate in treatment team meetings, case reviews, and care planning discussions.Participate in community outreach events and rotating crisis/on-call support as directed by supervisor(s).Respond to urgent client needs in coordination with crisis and clinical teams.Assist in safety planning, Psychiatric Advance Directives (PADs), and connection to stabilization resources.Support transitions and discharges, ensuring continuity of care and follow-up.Document client interactions, progress notes, referrals, and care plan updates in the EHR.Track outcomes using agency-approved tools.Assist with data collection for Continuous Quality Improvement (CQI) and program reporting.Provide in-person support for high-need clients, intakes, and community events.Conduct telehealth check-ins and administrative follow-up remotely.Adapt flexibly between fieldwork and virtual tasks to meet client and program needs.Performs other duties as assigned.Working conditions/environment:Schedule is typically Monday – Friday, day shift.Holidays, weekends, and extra hours may occasionally be required.A fast-paced environment with the need for quick decisions to deal with any crisis that may arise. This position is based in an office, community, and remote responsibilities model with extensive computer usage. Occasional regional travel to meet clients and attend partner meetings.Maintains a positive, professional attitude, contributing to a supportive work environment.minimum job requirements:Education:A High School Diploma or equivalent is required.
An Associate’s or Bachelor’s Degree in healthcare, social services, or a related field from an accredited school/university is preferred. Experience:Knowledge of community resources, health systems, and behavioral health navigation is required.
Experience in behavioral health, case management, or community navigation is strongly preferred.Specific Skills andrequirements:Must be at least 21 years of age.
Must have strong leadership and organizational skills.
Must maintain a valid Driver’s License and insurability.
Must have excellent communication and conflict-resolution skills.
Technical requirements include proficiency with telehealth platforms, Microsoft Word, Excel, PowerPoint, and any other applications the organization or regulatory agencies use.
Ability to understand and relate to the needs of clients from diverse backgrounds.
Ability to read, write and converse in English.
Successful completion of a pre-employment drug screen.
Successful completion of a background screening.
Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation.Specialized Licenses or training:Successful completion of Excellent Foundations.
Maintain 40 hours of annual training.Physical Requirements:The physical requirements described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, talk, hear, and smell. The employee frequently is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, and climb stairs. The employee is occasionally required to climb, balance, or run. The employee must frequently lift and/or move up to 20 pounds or more. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. Supervisory Requirements:N/A
This position is eligible for our full-time employee benefit package, which offers a generous 401(k) program with immediate vesting with dollar-for-dollar matching up to 6%, paid leave, health/dental/vision, and other competitive benefits!

The rate of pay for this position starts at $22.00/hour.

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Residential Recovery Transporter -Part Time

Ramey Estep Re group

part_time - Rush

Posted: 22/06/2026

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Job DescriptionJob DescriptionFunction:Provides transportation of fami... Read More

Job DescriptionJob DescriptionFunction:
Provides transportation of families and individuals involved with the Residential Recovery Program to medical and/or mental health appointments.

Essential Duties and Responsibilities: Transports clients to medical appointments as needed in the community.Assures availability of materials and supplies and ensures a clean and safe environment for clients and staff.Documents each request for transportation on the Transportation Record Form in the client’s Electronic Health Record (EHR).Performs other duties as assigned.Working Conditions/Environment:Varied shifts within a twenty-four-hour schedule.Holidays, weekends, and extra hours may be required.Meals are provided for staff when on campus.Intense, unpredictable population with the possibility of verbal and physical aggression. Fast-paced environment with the need for quick decisions to deal with any crisis that may arises.Traveling/driving that could at time be for extended periods of time.Minimum Job Requirements:Education:High School Diploma or GED is required.Specific Skills and Requirements:Must be at least 21 years of age.Excellent verbal communication and conflict resolution skills.Valid Driver’s License and insurability.Technical requirements include proficiency with Microsoft Word, Excel, PowerPoint, and any other applications used by the organization or regulatory agencies.Ability to understand and relate to the needs of clients from diverse backgrounds.Ability to read, write and converse in English.Successful completion of a pre-employment drug screen.Successful completion of a background screening.Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation.Specialized Licenses or Training:Successful completion of Excellent Foundations.Maintain 20 hours of annual training.Maintain CPR/1st Aid certification.Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, talk, hear, and smell. The employee frequently is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, and climb stairs. The employee is occasionally required to climb, balance or run. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

This position is also eligible for 401(k) program with immediate vesting with dollar-for-dollar matching up to 6%.

The rate of pay for this position starts at $14.00/hourly.

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Accounts Receivable Specialist

Ramey Estep Re group

full_time - Ashland

Posted: 10/06/2026

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Job DescriptionJob DescriptionFunction:The Accounts Receivable Represe... Read More

Job DescriptionJob DescriptionFunction:The Accounts Receivable Representative is responsible for reviewing, researching, appealing, and resolving denied or underpaid insurance claims to maximize reimbursement and reduce outstanding accounts receivable. This role requires strong knowledge of healthcare billing, payer guidelines, denial management processes, and revenue cycle operations. The representative works closely with insurance companies, providers, and internal departments to ensure accurate claim resolution and timely payment.Organizational duties & responsibilities:The primary responsibility of all staff is to ensure the safety and well-being of all Ramey-Estep/Re-group (RE) clients.Supports the mission, vision, and values of RE. Facilitates and adheres to the agency’s code of ethics, policies, and procedures.Supports all functions that attain and maintain accreditation and compliance with regulatory agencies.Supports and facilitates positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff.Exhibits effective communication skills, including proper use of agency communication systems.Participates in appropriate professional development programs to attain and maintain competency.Effectively manages financial and physical resources to achieve the mission of RE.Reports incidents of abuse or potential abuse involving clients to the appropriate authorities and RE.Essential Duties and Responsibilities:Review and analyze denied, rejected, and underpaid insurance claims.Investigate denial reasons and identify appropriate corrective actions.Prepare and submit first-level and second-level appeals to commercial, government, and managed care payers.Monitor appeal status and follow up with insurance carriers to ensure timely resolution.Research payer policies, contracts, and reimbursement guidelines to support dispute resolution.Document all account activity, correspondence, and appeal actions accurately within billing systems.Identify trends in denials and recommend process improvements to reduce future claim rejections.Resolve claim discrepancies related to coding, eligibility, authorizations, medical necessity, and billing errors.Maintain productivity and quality standards while managing assigned accounts receivable inventories.Collaborate with coding, billing, patient access, and clinical departments to obtain supporting documentation.Ensure compliance with HIPAA regulations, payer requirements, and organizational policies.Meet departmental goals for collections, denial resolution, and aging account reduction.Performs other duties as assigned/needed.Working conditions/environment:Shift is generally day shift, Monday - Friday.Holidays, weekends, and extra hours may occasionally be required.Meals are provided for staff when on campus.Office setting with extensive computer usage. The role requires prolonged periods of computer work, telephone communication, and detailed account review.minimum job requirements:Education:High School Diploma or GED required.
Associate Degree in Business or Medical Billing and Coding field preferred; work experience or other education may be considered in lieu of a degree.Experience:Minimum 2 years of experience in healthcare (BH, CCBHC, RHC/FQHC, physician practice, or third-party billing), accounts receivable, denial management, medical billing, or revenue cycle operations.
Experience with insurance appeals, claim follow-up, and denial resolution.Specific Skills andrequirements:Must be at least 21 years of age.
Knowledge of Medicare, Medicaid, commercial insurance, and managed care payer regulations.
Knowledge of payer contract interpretation and reimbursement methodologies.
Familiarity with CPT, ICD-10, and HCPCS coding principles.
Proficiency in electronic medical records (EMR) and healthcare billing systems.
Strong analytical, problem-solving, and organizational skills.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Technical requirements include proficiency with Microsoft Word, Excel, PowerPoint, and any other applications used by the organization or regulatory agencies.
Must also have ability to interface well with all departments in a highly professional manner.
Ability to understand and relate to the needs of clients from diverse backgrounds.
Ability to read, write and converse in English.
Successful completion of a pre-employment drug screen.
Successful completion of a background screening.
Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation.Specialized Licenses or training:Successful completion of Excellent Foundations
Maintain 20 hours of annual training
Certification in medical billing, coding, or revenue cycle management is preferred.Physical Requirements:The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear, reach with hands and arms, and use hands to finger, handle, and feel. This employee is also regularly required to use a computer keyboard and mouse. The employee is occasionally required to stoop, kneel, crouch, and climb stairs. The employee must occasionally lift and/or move up to 10 pounds or more. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. Supervisory REquirements:N/A

This position is also eligible for our full-time employee benefit package, which offers a generous 401(k) program with immediate vesting with dollar-for-dollar matching up to 6%, paid leave, health/dental/vision, and other competitive benefits!

The rate of pay for this position has range of $17.00/hour to $21.00/hour.

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Certified Coding Specialist

Ramey Estep Re group

full_time - Ashland

Posted: 07/06/2026

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Job DescriptionJob DescriptionFunction:The Certified Coding Specialist... Read More

Job DescriptionJob DescriptionFunction:The Certified Coding Specialist (CCS) is responsible for accurate and compliant coding, charge capture review, claims support, and documentation validation for behavioral health services within a Certified Community Behavioral Health Clinic (CCBHC). This position ensures adherence to federal, state, Medicaid, Medicare, and commercial payer guidelines while supporting revenue integrity and compliance initiatives.
The Coding Specialist works collaboratively with providers, billing staff, compliance personnel, and clinical leadership to improve coding accuracy, reduce denials, and support optimal reimbursement for behavioral health and integrated care services.
Organizational duties & responsibilities:The primary responsibility of all staff is to ensure the safety and well-being of all Ramey-Estep/Re-group (RE) clients.Supports the mission, vision, and values of RE. Facilitates and adheres to the agency’s code of ethics, policies, and procedures.Supports all functions that attain and maintain accreditation and compliance with regulatory agencies.Supports and facilitates positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff.Exhibits effective communication skills including proper use of agency communication systems.Participates in appropriate professional development programs to attain and maintain competency.Effectively manages financial and physical resources to achieve the mission of RE.Reports incidents of abuse or potential abuse involving clients to the appropriate authorities and RE.Essential Duties and Responsibilities:Review and assign accurate ICD-10-CM, CPT, HCPCS, and modifiers for behavioral health, substance use disorder, and integrated care services.Ensure coding compliance with CCBHC standards, CMS regulations, Medicaid requirements, and payer-specific billing guidelines. Conduct routine audits of clinical documentation to ensure coding accuracy and medical necessity. Identify coding discrepancies, documentation deficiencies, and potential compliance risks. Collaborate with providers and clinical staff to improve documentation practices and coding specificity. Assist with denial management and appeals related to coding issues. Monitor regulatory updates and communicate coding changes impacting behavioral health services. Maintain confidentiality and security of protected health information in accordance with HIPAA regulations.Support internal and external audits as requested. Participate in quality improvement and compliance initiatives. Prepare coding reports and productivity metrics for leadership review. Provide coding education and guidance to providers and staff.Performs other duties as assigned.Working conditions/environment:Shift is generally day shift, Monday - Friday.Holidays, weekends, and extra hours may occasionally be required.Office setting with extensive computer usage.May require occasional travel for training or meetings.minimum job requirements:Education:High School Diploma or GED required.
Associate Degree in Business or Medical Billing and Coding field preferred; work experience or other education may be considered in lieu of degree.Experience:Minimum of two (2) years of supervisory or lead experience in medical coding, billing, or health information management required.
Experience with electronic health record (EHR) systems and revenue cycle platforms is required.
Minimum of three (4) years of coding experience in behavioral health, mental health, substance use treatment, or healthcare setting preferred.
Experience working in a CCBHC, FQHC, CMHC, or integrated behavioral health setting preferred.Specific Skills andrequirements:Must be at least 21 years of age.
Excellent organizational, analytical, and communication skills.
Strong knowledge of ICD-10, CPT, HCPCS, Medicaid, Medicare, and behavioral health billing requirements.
Knowledge of SAMHSA CCBHC requirements and documentation standards.
Technical requirements include proficiency with Microsoft Word, Excel, PowerPoint, and any other applications used by the organization or regulatory agencies.
Must also have ability to interface well with all departments in a highly professional manner.
Ability to understand and relate to the needs of clients from diverse backgrounds.
Ability to read, write and converse in English.
Successful completion of a pre-employment drug screen.
Successful completion of a background screening.
Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation.Specialized Licenses or training:Certified Coding Specialist (CCS), CPC, or equivalent coding certification required.
Certified Professional Medical Auditor (CPMA), Certified Coding Auditor (CCA), or equivalent auditing certification preferred.
Successful completion of Excellent Foundations
Maintain 20 hours of annual trainingPhysical Requirements:The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear, reach with hands and arms, and use hands to finger, handle, and feel. This employee is also regularly required to use a computer keyboard and mouse. The employee is occasionally required to stoop, kneel, crouch, and climb stairs. The employee must occasionally lift and/or move up to 10 pounds or more. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. Supervisory REquirements:N/A
This position is also eligible for our full-time employee benefit package, which offers a generous 401(k) program with immediate vesting with dollar-for-dollar matching up to 6%, paid leave, health/dental/vision, and other competitive benefits!

The rate of pay for this position starts at $20.00/hour.

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Youth Empowerment Specialist

Ramey Estep Re group

full_time - Rush

Posted: 07/06/2026

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Job DescriptionJob DescriptionFunction:The Youth Empowerment Specialis... Read More

Job DescriptionJob DescriptionFunction:The Youth Empowerment Specialist (YES) serves as a member of a multi-disciplinary treatment team providing 24-hour residential care to youth ages 12-17 who have a history of trauma, varying mental health diagnoses, and multiple failed placements that require a stable environment to heal. Working within a treatment milieu, this position facilitates youth's emotional, behavioral, social, moral, and physical development within our care. The YES works as part of a team to maintain a safe and secure environment for all youth that promotes growth and development and supervises the youth throughout all daily activities. The YES must be physically able to work all shifts – days, evenings, and midnights.Organizational duties & responsibilities:The primary responsibility of all staff is to ensure the safety and well-being of all Ramey-Estep/Re-group (RE) clients.Support the mission, vision, and values of RE. Facilitate and adhere to the agency’s code of ethics, policies, and procedures.Support all functions that attain and maintain accreditation and compliance with regulatory agencies.Support and facilitate positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff.Exhibit effective communication skills, including proper use of agency communication systems.Participate in appropriate professional development programs to attain and maintain competency.Effectively manage financial and physical resources to achieve the mission of RE.Report incidents of abuse or potential abuse involving clients to the appropriate authorities and RE.Essential Duties and Responsibilities:Monitor and directly supervise youth to ensure their safety and well-being. Provide emotional support and encouragement to youth in daily activities. Respond to youth’s needs with fairness, objectivity, firmness, care, and concern. Respond effectively to crises and de-escalation situations as needed while maintaining a calm and supportive presence during challenging moments.Complete Safe Crisis Management initial and ongoing training.Work collaboratively with the treatment team to assist in implementing treatment plans.Ensure that each youth is focused on treatment goals and can assist youth in achieving the objectives and goals on their treatment plans. Follow daily and weekly shift responsibilities and other daily assignments as necessary to maintain a constant therapeutic living environment. Communicate effectively with other treatment team staff and work within the plan designed by the treatment team.Serve as a role model, demonstrating appropriate skills and behavior to staff and students, including hygiene, grooming, dress, language, and social skills.Keep accurate and timely records and complete thorough and objective reports, including but not limited to daily progress notes, critical incident reporting, phone call logs, visitation logs, etc.Ensure all necessary records are maintained and kept confidential. Provide transportation for youth to school, appointments, and extra-curricular activities as needed or assigned. Drives agency vehicles safely and lawfully.Teach and support youth in developing essential life skills, such as communication, problem-solving, and self-care.Attend and participate in supervision and staff meetings as scheduled.Maintain familiarity with all emergency procedures concerning hazards such as tornadoes, power outages, floods, or snowstorms.Comply with licensing standards, certification standards, employee handbook, client rights, and other rules of conduct.Perform other duties as assigned.Working conditions/environment:Varied shifts within a twenty-four-hour schedule.Holidays and weekends are scheduled for all direct care staff.Overtime may be required depending on staffing needs.Meals are provided for staff when on campus.Intense, unpredictable population with the possibility of verbal and physical aggression.Fast-paced environment with the need for quick decisions to deal with any crisis that may arise. Environment is both indoor and outdoor. The environment is, at times, loud and stressful.minimum job requirements:Education:Bachelor’s Degree is preferred. High School Diploma or GED required. Experience:Experience working with emotionally disturbed children is preferred.Specific Skills andrequirements:Must be at least 21 years old.
Some YES positions may require a valid Driver’s License and insurability.
Technical requirements include proficiency with Microsoft Word, Excel, PowerPoint, and other applications the organization or regulatory agencies use.
Ability to understand and relate to the needs of clients from diverse backgrounds.
Ability to read, write, and converse in English.
Successful completion of a pre-employment drug screen.
Successful completion of a background screening.
Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation.Specialized Licenses or training:Successful completion of Excellent Foundations.
Maintain 40 hours of annual training (including 16 hours of SCM).
Maintain CPR/1st Aid training.Physical Requirements:The physical requirements described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear, reach with hands and arms, and use hands to finger, handle, and feel. This employee is also regularly required to use a computer keyboard and mouse. The employee is occasionally required to stoop, kneel, crouch, and climb stairs. The employee must occasionally lift and/or move up to 10 pounds or more. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. Supervisory REquirements:None.
This position is also eligible for our full-time employee benefit package, which offers a generous 401(k) program with immediate vesting with dollar-for-dollar matching up to 6%, paid leave, health/dental/vision, and other competitive benefits!

The rate of pay for this position starts at $20.00/hour.

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