Job Summary:
Conveniently located in Mount Pleasant, Racine Railroad Products is a Wisconsin family-owned business, proud to provide innovative equipment and tools to the most prominent rail customers in the world. Our Maintenance-of-Way equipment is designed to ensure our customers receive the benefit of improved safety, performance and reliability.
The Quality Technician will report to the Quality Manager and play a vital role in ensuring our products meet internal and customer expectations for quality and performance. This position supports quality assurance processes through inspection, testing, documentation, and collaboration with production, engineering, and supply chain teams. The ideal candidate will be detail-oriented, mechanically inclined, and motivated to contribute to continuous improvement and customer satisfaction.
Essential Duties:
55%
Inspection & Testing:
Perform in-process, final, and incoming inspections on mechanical and electrical components.Use hand tools and precision measuring instruments such as calipers, micrometers, and gauges to verify part compliance.Read and interpret engineering drawings, schematics, and specifications to assess conformance.Document inspection results accurately and consistently in accordance with established procedures.20%
Technical Support & Customer Assistance:
Provide technical support via phone and email for both current and legacy equipment.Assist customers with troubleshooting mechanical, electrical, hydraulic, and pneumatic issues.Document support cases and escalate unresolved issues to the engineering or quality management teams as needed.Serve as a liaison between field feedback and internal teams to identify recurring issues and drive product improvements.15%
Quality System Support:
Assist in maintaining and improving the Quality Management System (QMS).Support non-conformance reporting and help investigate root causes.Maintain calibration records and ensure equipment is properly maintained.Participate in internal audits and quality improvement initiatives.5%
Collaboration & Communication:
Work closely with production and engineering teams to resolve quality issues and prevent recurrence.Communicate inspection results and quality concerns in a clear, constructive manner.Provide feedback and suggestions to improve process reliability and product performance.5%
Safety & Compliance
Follow all company safety policies and procedures.Ensure compliance with relevant industry standards and customer requirements.Support documentation needed for audits and customer reports.Skills & Qualifications:
Ability to read and interpret mechanical drawings, electrical/hydraulic schematics.Familiarity with hand tools, measuring instruments, and quality inspection techniques.Strong attention to detail, recordkeeping, and organizational skills.Basic computer skills (Microsoft Excel, Word, data entry).Ability to work independently and take initiative.Preferred Qualifications:
Previous experience in a manufacturing or mechanical assembly environment.Exposure to ISO-based Quality Management Systems.Familiarity with 12/24VDC electrical systems, hydraulics, and pneumatics.Experience using ERP or inventory systems (e.g., SAP, Epicor, Syspro).Background in the rail or heavy equipment industry.Work Environment:
Shop floor, outdoor test track and office environment.Moderate physical activity; occasional lifting up to 50 lbs.Regular exposure to industrial hazards (PPE provided).Benefits Include:
Insurance coverage including medical, dental, vision, life insurance, as well as a health savings account (HSA)Culture committed to work life balance with hybrid schedules and generous PTOCompany-wide bonus programAssistance with continuing education Read LessJob Summary:
Conveniently located in Mount Pleasant, Racine Railroad Products is a Wisconsin family-owned business, proud to provide innovative equipment and tools to the most prominent rail customers in the world. Our Maintenance-of-Way equipment is designed to ensure our customers receive the benefit of improved safety, performance, and reliability.
The Product Support & Fleet Connectivity Specialist is a hybrid technical support and customer operations role responsible for supporting customers, field technicians, and connected equipment throughout the product lifecycle. This position combines traditional product support responsibilities — including troubleshooting assistance, parts identification, warranty coordination, service documentation, and customer communication, customer service coordination, and service operations support — with the growing need for remote equipment monitoring, telematics support, and connected fleet management.
This role serves as a centralized office-based resource that helps customers maximize uptime while supporting RRP’s long-term strategy around connected equipment and remote diagnostics. The position will play a key role in helping RRP transition from reactive service support toward proactive fleet visibility and remote product management.
The ideal candidate combines strong mechanical and technical troubleshooting ability with excellent communication skills, customer support instincts, and comfort working with telematics platforms, remote support tools, and evolving connected technologies.
Essential Duties:
40%
Technical Support, Parts Support & Troubleshooting:
Serve as the primary office-based technical support resource for customers and field service personnel.Support troubleshooting of mechanical, electrical, hydraulic, and control system issues.Assist customers and technicians with diagnostics, repair recommendations, and issue resolution.Provide parts identification and lookup support using engineering drawings, bills of material, service manuals, and ERP systems.Coordinate warranty claim processing, documentation, and communication with internal teams and customers.Document technical findings, corrective actions, warranty details, and service recommendations within service management systems.Support field technicians during commissioning, startup, and urgent service situations.Coordinate escalation of complex technical issues to Engineering, Product Support, or Service Leadership.Assist with root cause investigations and recurring issue tracking.20%
Remote Support, Telematics & Fleet Connectivity:
Monitor and manage the connectivity status of customer equipment fleets.Serve as a primary support resource for remote diagnostics, telematics systems, and connected equipment troubleshooting.Assist customers and field technicians with remote machine access, software updates, controller updates, and communication troubleshooting.Monitor machine health, fault alerts, utilization data, and connectivity performance through telematics platforms.Coordinate remote troubleshooting sessions with customers, field technicians, engineering, and product support teams.Identify recurring operational issues using fleet data and communicate recommendations for corrective actions or product improvements.Maintain accurate records of machine connectivity, software revisions, controller configurations, and remote access permissions.Assist in developing remote support procedures, fleet dashboards, reporting tools, and proactive support workflows.Support the ongoing development of RRP’s connected equipment and remote support strategy.15%
Service Coordination & Technical Documentation:
Create and maintain service documentation including troubleshooting guides, service bulletins, update procedures, and knowledge base articles.Support development of remote support procedures and standardized troubleshooting workflows.Maintain accurate service records, software revision histories, machine configurations, and customer support logs.Assist with parts identification, technical documentation requests, and service quoting support.Coordinate technical communication between field service, engineering, production, and customers.15%
Customer Support & Customer Service Coordination:
Support customers with operational questions, equipment functionality, and best-practice recommendations.Assist with onboarding and training customers on connected equipment capabilities and telematics platforms.Provide guidance to customers regarding remote connectivity requirements, update procedures, and system usage.Maintain professional communication and customer-focused responsiveness during urgent service situations.10%
Continuous Improvement & Product Feedback:
Identify recurring product reliability or usability concerns and communicate recommendations to engineering and manufacturing teams.Participate in development and testing of new connected product features and remote support capabilities.Assist in refining service processes, escalation procedures, and support workflows.Support continuous improvement initiatives related to uptime, customer response time, and service efficiency.Assist with identifying opportunities to improve customer experience, communication responsiveness, and remote support effectiveness.Skills & Qualifications:
Strong mechanical troubleshooting aptitude with working knowledge of hydraulic, electrical, and control systems.Ability to read and interpret schematics, wiring diagrams, technical manuals, and engineering drawings.Comfortable using remote diagnostic software, telematics platforms, and service management systems.Strong communication skills with the ability to support customers and technicians in high-pressure situations.Highly organized with strong documentation and follow-through capabilities.Ability to prioritize multiple technical issues simultaneously.Customer-focused mindset with proactive problem-solving ability.Proficiency with Microsoft Office and standard business software.Preferred Qualifications:
Experience supporting industrial, railroad, construction, agricultural, or heavy equipment.Familiarity with PLCs, CANbus systems, remote I/O, sensors, and machine controls.Experience with telematics platforms, IoT-connected equipment, or remote monitoring systems.Familiarity with Syspro or similar ERP/service management systems.Prior field service or technical support experience.Experience supporting software or firmware updates in industrial equipment.Understanding of networking, cellular communications, VPNs, or remote connectivity systems.Associate degree or technical certification in Industrial Maintenance, Electro-Mechanical Technology, Diesel Technology, Information Technology, or related field.Benefits Include:
Insurance coverage including medical, dental, vision, life insurance, as well as a health savings account (HSA)Culture committed to work life balance with hybrid schedules and generous PTOCompany-wide bonus programAssistance with continuing educationJob Summary:
Hunter’s Fabrication is seeking a highly organized and detail-oriented Planner / Buyer to support our growing manufacturing operations. This role is designed as a developmental position with broad exposure to production planning, procurement, ERP systems, inventory coordination, and operational workflows.
The Planner / Buyer will work closely with the Operations Manager / General Manager to support daily manufacturing execution while building the operational knowledge necessary for future leadership growth. This role is a strategic investment in operational continuity and organizational resiliency by reducing dependency on single-person knowledge and ownership of critical ERP and production coordination functions.
Essential Duties:
30%
Production Planning & Scheduling
Assist in creating and maintaining production schedules to support customer delivery commitments and shop efficiency.Coordinate material availability with production priorities and fabrication timelines.Monitor work orders, production status, and schedule adherence within the ERP system.Communicate schedule changes, shortages, and production constraints to operations leadership.Support capacity planning and workflow prioritization across fabrication activities.20%
Purchasing & Supplier Coordination
Purchase raw materials, consumables, and outsourced services required for production.Maintain appropriate inventory levels while minimizing excess stock.Develop and maintain vendor relationships to support quality, delivery, and cost objectives.Track supplier performance and proactively address material shortages or delays.Request and review vendor quotes as needed.30%
ERP & Data Management
Support daily ERP transactions and system accuracy including:Purchase orders
Work orders
Inventory transactions
BOM maintenance
Item master updates
Receiving and material allocations
Assist in improving ERP discipline, reporting accuracy, and operational visibility.Help document procedures and workflows to reduce reliance on tribal knowledge.Participate in continuous improvement efforts related to ERP usage and operational processes.20%
Operational Support & Development
Partner closely with Operations leadership to gain exposure to broader manufacturing management responsibilities.Learn production processes, workflow sequencing, labor coordination, and operational decision-making.Support operational problem-solving and cross-functional coordination between purchasing, production, and inventory.Assist with documenting standard operating procedures and process improvements.Serve as a backup resource for critical operational and ERP functions.Skills & Qualifications:
2+ years of experience in manufacturing, production planning, purchasing, inventory control, or related operational support roles.Strong organizational skills and attention to detail.Comfortable working in ERP/MRP systems and Microsoft Excel.Ability to prioritize multiple tasks in a fast-paced manufacturing environment.Strong communication and follow-through skills.Problem-solving mindset with willingness to learn operational leadership functions.Preferred Qualifications:
Experience in fabrication, metal manufacturing, or industrial production environments.Exposure to production scheduling or supply chain coordination.ERP experience in a manufacturing environment.Understanding of BOMs, inventory control, and manufacturing workflows.Benefits Include:
Insurance coverage including medical, dental, vision, life insurance, as well as a health savings account (HSA)Culture committed to work life balance with hybrid schedules and generous PTOCompany-wide bonus programAssistance with continuing education Read Less
Company History
Racine Railroad Products, Inc., conveniently located in Mount Pleasant, is a Wisconsin family-owned manufacturer that designs and builds Maintenance-of-Way equipment used by major rail customers worldwide. Our products are engineered to improve safety, performance, and reliability in demanding field environments.
Job Summary
The Inventory Management Specialist performs hands-on inventory operations that support manufacturing, assembly, and customer shipments. This position is responsible for receiving materials, validating receipts, processing ERP transactions, stocking inventory, issuing materials to production, staging outbound orders, and maintaining stockroom accuracy. The role requires consistent attention to detail, timely transaction processing, safe operation of material handling equipment, and adherence to inventory control procedures.
Essential Duties & Responsibilities
Inventory Receiving & Put-Away (Approximately 30%)
• Receive, verify, label, and store incoming materials.
• Process receiving transactions and resolve discrepancies.
• Coordinate with Purchasing, Quality, and Supply Chain as needed.
Inventory Control & Accuracy
• Perform cycle counts and physical inventories.
• Maintain FIFO, lot control, and serial tracking requirements.
• Investigate and resolve inventory variances.
Material Issuance & Order Fulfillment
• Pick and issue materials for production and customer orders.
• Stage materials according to production schedules.
• Process material returns and maintain staging areas.
Stockroom Organization, Safety & Continuous Improvement
• Maintain a clean, organized stockroom.
• Follow all safety procedures and PPE requirements.
• Support storage optimization and continuous improvement initiatives.
ERP & Documentation Responsibilities
• Process inventory transactions accurately.
• Maintain inventory records and traceability documentation.
• Communicate shortages, damages, and inventory concerns.
Skills & Qualifications
• High school diploma or equivalent required.
• 2+ years of inventory control, stockroom, warehouse, or manufacturing experience preferred.
• ERP and inventory management system experience preferred.
• Forklift certification preferred or ability to obtain certification.
Physical & Work Environment Requirements
• Ability to stand, walk, bend, and lift up to 50 pounds.
• Ability to operate forklifts and material handling equipment.
• Work performed in a manufacturing and warehouse environment.
Performance Expectations
• Accurate and timely inventory transactions.
• Inventory accuracy targets achieved.
• Materials available to support production and shipping schedules.
Position Summary
The Design Engineer is responsible for developing, designing, and improving products, equipment, tooling, or systems to support company operations and customer requirements. This role works closely with manufacturing, quality, purchasing, and production teams to ensure designs are functional, cost-effective, safe, and manufacturable.
Essential Duties and Responsibilities
Create and revise engineering drawings, models, and specifications using CAD software. Develop product and equipment designs based on customer requirements, operational needs, and industry standards. Collaborate with manufacturing and production teams to ensure designs are practical and efficient for fabrication and assembly. Support continuous improvement initiatives focused on quality, productivity, cost reduction, and safety. Review and interpret customer specifications, blueprints, and technical requirements. Conduct design calculations, tolerance analysis, and material selection. Assist with prototype development, testing, and validation activities. Troubleshoot design-related production issues and implement corrective actions. Maintain engineering documentation, revision control, and bill of materials (BOMs). Coordinate with suppliers and vendors regarding materials, components, and technical requirements. Ensure compliance with applicable codes, standards, and company procedures. Participate in project meetings and provide technical support to cross-functional teams including overnight travel as necessary to support testing and analysis of prototype designs.Qualifications
Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or related field preferred. Minimum of 2–5 years of engineering or product design experience preferred. Proficiency in CAD software such as SolidWorks, AutoCAD, Inventor, or similar platforms. Strong understanding of manufacturing processes, fabrication methods, and engineering principles. Hands on capability in manufacturing facility or field environmentsFamiliarity with metal fabrication processes such as casting, machining, welding, bending sheet metal, etc.Ability to read and interpret technical drawings and specifications. Strong analytical, problem-solving, and organizational skills. Effective written and verbal communication skills. Ability to manage multiple projects and meet deadlines.Preferred Skills
Experience with PDM CAD management software a plus.Knowledge of lean manufacturing and continuous improvement practices. Familiarity with ERP systems and engineering change processes. Project management experience is a plus.Physical Requirements
Ability to sit, stand, and work at a computer for extended periods. Occasional lifting up to 25 pounds. Ability to access manufacturing and production areas as needed.Work Environment
This position operates in both office and manufacturing environments. Exposure to noise, moving equipment, and industrial conditions may occur while on the production floor.
Equal Employment Opportunity Statement
Racine Railroad Products, Inc. is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
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