Summary:
The Operations Manager is responsible for the delivery of management services to tenants, support of the management leadership team and the furtherance of excellent customer service for a portfolio of leased commercial properties. The successful candidate will have excellent written and verbal communication skills, be able to form positive relationships with others, enjoy problem solving and be interested in working in a fast-paced creative environment.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Assisting the General Manager in overseeing and coordinating the activities of different departments within the organization, including maintenance, marketing and leasing along with the supervision of various vendor provided services.Establish and maintain strong relationships with operations team members and tenants to provide the best possible customer service and tenant retention.Able to assist in developing marketing materials to promote availability and support leasing outreach efforts as well as supervise any marketing personnel or vendors providing brand awareness and information to the marketplace.Participating in general leasing, including responding to inquiries from potential tenants, showing space and negotiating leases.Assist in managing paperwork, tenant requests and maintenance of tenant files.Creating and managing work schedules, including schedules for team members to ensure appropriate staff coverage.Assisting to align people-related strategies to business objectives.Helping to hire, train and coach team members.Issuing work orders.Working with the maintenance supervisor to delegate tasks appropriately to balance team member workloads will supporting business goals.Communicating goals, objectives and policies to team members.Assisting to enforce appropriate security measures at all sites to maintain the safety of team members and tenants. Actively involved in meeting company standards, goals and culture, and be open to constructive feedback and review.Able to conduct market research to identify target audiences and effective marketing strategies.Able to deploy a strong understanding of SEO principles and techniques to optimize website content.Reflecting an inherent desire to help others and to make a positive difference in the lives of the people they encounter every day.Other duties assigned by management.Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience High school diploma required, college degree preferred.
Certificates and Licenses: CA Real Estate License Required
Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, financial statements, or governmental regulations. Ability to interpret reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Bilingual Spanish speaking preferred.
Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, percentages. Basic Math skills in addition, subtraction, multiplication, and division. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills: Microsoft Office Suite, Email. RESMAN, YARDI, ONSITE experience strongly preferred. Must be able to quickly adapt to new online, web-based programs used in the day-to-day management.
Supervisory Responsibilities: This position has supervisory responsibilities.
Work Environment: The individual in this role will work in an office environment most of the time and regular in-person attendance is an essential function of this role along with the ability to work occasionally evening or weekends as needed. The individual will also frequently be required to walk and stand throughout the commercial community, greeting and speaking with tenants, team members, and vendors daily. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
This is not a remote-work position.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, operate electronic devices and conduct meetings. The employee is frequently required to walk. The employee is occasionally required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Compensation range: $80k Depends On Experience
*Full-time position with varying hours depending on venue needs.*
Read LessGrowing property management company is in need of a Property Manager in Van Nuys, California. If you thrive in a team environment and like change and challenges, this will be your opportunity! Great support from management, growth opportunities, strong benefits offering and fun work environment! Apply if you have property management experience.
SUMMARY: This position is responsible for managing all facets of a property with all day to day operations of assigned asset.
DUTIES AND RESPONSIBILITIES:
Provides oversight of on-site staff, retention of clients.Management of all core business processes, including leasing, resident relations, marketing, maintenance, budgeting, accounts receivable, accounts payable, vendor relations, selection and recruitment, and team member development.Utilizes Company leasing expectations and procedures to warmly greet prospective residents, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up.Answers incoming phone calls professionally and handle accordingly, whether the caller is a prospective resident, a resident, an internal Company team member or a vendor.Takes resident service requests in a complete and accurate manner, route them to maintenance for prompt processing and conduct follow-up with residents.Ensures the leasing office, club room, models, and vacant apartments are clean and present a warm-welcoming image of the property.Cleans, vacuums, and dusts when needed.Performs physically inspects the property when on grounds, pick up litter and report any service needs to the maintenance team.Completes all lease applications and participates in the verification of applications.Notifies prospective residents of results.Completes all lease paperwork including related addendums.Accepts rents and deposits from residents and prospective residents.Maintains accurate resident records in accordance with Company policy.Updates on a daily basis all rents, deposits and applications fees received from residents.Updates daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis. Issues appropriate notices such as late payment, eviction notices, returned check memos.Minimizes delinquency through consistent follow-through on collection activities, including phone calls, notices and personal visits.Organizes and files all applicable reports, leases, and paperwork.Maintains an awareness of property performance goals and progress toward those goals, including occupancy, leasing, and closing ratios.Deposits all receipts prior to bank closing each day.Assists in the management of the purchase order process.Must have reliable transportation for company errands, bank deposits and marketing.Maintains accurate resident records.Ensures resident ledgers, bank deposit slips and property financial reports are error free.Focuses on the completion of tasks and activities.Identifies potential problems and suggest solutions.Seeks out and utilize available resources, including other Company team members, training manuals and guides.Salary: Depends On Experience
Read LessThis is a unique opportunity to join a team of highly motivated property management and operation professionals. Investors' Property Services is a 46-year-old, privately held full service commercial and residential real estate company. The work is fast paced, exciting and rewarding and we execute at the highest level. An employee focused company that puts people before profits.
We are looking for a Lead Maintenance Technician to undertake the maintenance activities on behalf of property owners.
SUMMARY: This position is responsible for providing skilled and unskilled maintenance tasks to maintain and improve property function for clients.
DUTIES AND RESPONSIBILITIES:
Performs carpentry, electrical, basic plumbing, and installation of appliances and fixtures in propertyReceives written work orders or verbal instructions from supervisorPaints interior and exterior walls and trimRepairs parking lot and sidewalks with asphalt, cold patching materials, and concreteOperates pressure wash equipment to maintain parking lots and sidewalksMaintains and repairs buildings' plumbing, HVAC, and electrical systems, including replacing worn or defective parts such as switches and fusesInstalls light fixtures and power supply outletsMaintains and repairs wood parts of buildingsReplaces worn or damaged parts such as hoses, wiring, and belts, in machines and equipment such as truck, street sweeper, and riding mowerAssists other departments with moving furniture and unloading and storing suppliesPerforms other related duties as assigned by managementSUPERVISORY RESPONSIBILITIES: This job will have a team who they are leading on a daily basis.
QUALIFICATIONS:
High school diploma or general education degree (GED)Five years related experience, or equivalent combination of education and experienceMake ready experience, preferredOTHER SKILLS REQUIRED:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Competent skills using a variety of tools.Demonstrated ability to plan and prioritize tasks in a self-directed work environment and maintain high levels of productivity without direct supervision.Detail oriented.Able to work in a team environment and take direction.JOB TYPE: Full-time
Read LessFamily-owned property management company is seeking a Leasing Consultant as part of our growing operations in the Magnolia, Texas market. Competitive base plus commissions paid based on results!
This position is responsible for the leasing, marketing, and maintaining of positive resident relations of leased residential or commercial properties.
DUTIES AND RESPONSIBILITIES:
Manages leases from potential and existing clientsCoordinates property viewings, follow-ups and updating of contact management databaseMarkets all rental listings through individual showingsCoordinates and schedules lease applications and adhere to compliance requirementsExecutes new lease agreements and coordinate move-in processesPrepares all lease-related paperworkPlans and implements marketing strategies to generate trafficManages regulatory and compliance related servicesResponds to queries/leads and conduct property inspectionsSupports legal and general advisory needs associated with a large-scale real estate portfolioPerforms other related duties as assigned by managementSUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.
QUALIFICATIONS:
High school diploma or general education degree (GED),One to three years related experience and/or training, or equivalent combination of education and experience at a senior living community, active adult or independent living communities Computer skills requiredWordProperty Management Software RESMAN preferredOTHER SKILLS REQUIRED:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Customer Service skills.Family owned property management company is seeking a Leasing Consultant as part of our growing operations in the San Antonio, Texas market. Competitive base plus commissions paid based on results!
This position is responsible for the leasing, marketing, and maintaining of positive resident relations of leased residential or commercial properties.
DUTIES AND RESPONSIBILITIES:
Manages leases from potential and existing clientsCoordinates property viewings, follow-ups and updating of contact management databaseMarkets all rental listings through individual showingsCoordinates and schedules lease applications and adhere to compliance requirementsExecutes new lease agreements and coordinate move-in processesPrepares all lease-related paperworkPlans and implements marketing strategies to generate trafficManages regulatory and compliance related servicesResponds to queries/leads and conduct property inspectionsSupports legal and general advisory needs associated with a large-scale real estate portfolioPerforms other related duties as assigned by managementSUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.
QUALIFICATIONS:
High school diploma or general education degree (GED), or one to three years related experience and/or training, or equivalent combination of education and experience.Computer skills required:Internet SoftwareWordProperty Management Software RESMANOTHER SKILLS REQUIRED:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Customer Service skills.SALARY: Depends On Experience
Read LessFamily owned property management company is seeking a Leasing Consultant as part of our growing operations in the Houston, Texas market. Competitive base plus commissions paid based on results!! Bilingual English / Spanish speaking skills required!!
This position is responsible for the leasing, marketing, and maintaining of positive resident relations of leased residential or commercial properties.
DUTIES AND RESPONSIBILITIES:
Manages leases from potential and existing clientsCoordinates property viewings, follow-ups and updating of contact management databaseMarkets all rental listings through individual showingsCoordinates and schedules lease applications and adhere to compliance requirementsExecutes new lease agreements and coordinate move-in processesPrepares all lease-related paperworkPlans and implements marketing strategies to generate trafficManages regulatory and compliance related servicesResponds to queries/leads and conduct property inspectionsSupports legal and general advisory needs associated with a large-scale real estate portfolioPerforms other related duties as assigned by managementSUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.QUALIFICATIONS:
High school diploma or general education degree (GED), or one to three years related experience and/or training, or equivalent combination of education and experience.Computer skills required:Internet SoftwareWordProperty Management Software RESMANOther skills required:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Customer Service skills.COMPETENCIES:
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates resultsDesign - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.PHYSICAL DEMANDS AND WORK ENVIORNMENT:
Occasionally required to stand.Occasionally required to walk.Frequently required to sit.Occasionally required to utilize hand and finger dexterity.Frequently required to talk or hear.The employee must occasionally lift and /or move more than 10 pounds / frequently lift and/or move up to 25 pounds.Specific vision abilities required by this job include: Close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), ability to adjust focus (ability to adjust the eye to bright.The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Benefits:
Application Question(s):
Ability to Commute:
Work Location: In person
This is a unique opportunity to join a team of highly motivated property management and operation professionals in downtown Los Angeles, CA. Investors' Property Services is a 45-year-old, privately held full service commercial and residential real estate company. The work is fast paced, exciting and rewarding and we execute at the highest level. An employee focused company that puts people before profits.
We are looking for a Maintenance Technician to undertake the maintenance activities on behalf of property owners. The successful candidate will encompass the following skills:
SUMMARY: This position is responsible for providing skilled and unskilled maintenance tasks to maintain and improve property function for clients.
DUTIES AND RESPONSIBILITIES:
Performs carpentry, electrical, basic plumbing, and fixtures in propertyReceives written work orders or verbal instructions from supervisorPaints interior and exterior walls and trimRepairs parking lot and sidewalks with asphalt, cold patching materials, and concreteOperates pressure wash equipment to maintain parking lots and sidewalksMaintains and repairs buildings' plumbing, HVAC, and electrical systems, including replacing worn or defective parts such as switches and fusesInstalls light fixtures and power supply outletsMaintains and repairs wood parts of buildingsMaintains and repairs mechanical equipmentAssists other departments with moving furniture and unloading and storing suppliesPerforms other related duties as assigned by managementSUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities
QUALIFICATIONS:
High school diploma or general education degree (GED), or one to two years related experience and/or training, or equivalent combination of education and experience.Make ready experience, preferred.Other skills required:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Competent skills using a variety of tools.Demonstrated ability to plan and prioritize tasks in a self-directed work environment and maintain high levels of productivity without direct supervision.Detail oriented.Able to work in a team environment and take direction.Job Type: Full-time
