Job Summary:
The leading Central PA & MD Plumbing & Heating Wholesaler is growing. The Inside Sales Representative is responsible for providing exceptional customer service and sales support to contractors, plumbers, and other clients. This role involves handling inbound inquiries, processing orders, offering product recommendations, and maintaining strong relationships with customers in the plumbing industry.
Key Responsibilities:
Respond to customer inquiries via phone, email, and in-person.Provide product information, pricing, and availability for plumbing supplies.Process sales orders accurately and efficiently using ERP or POS systems.Recommend appropriate products based on customer needs and project requirements.Collaborate with outside sales reps and warehouse staff to ensure timely delivery.Maintain up-to-date knowledge of plumbing products, industry trends, and inventory.Handle returns, exchanges, and resolve customer complaints professionally.Assist in restocking and organizing showroom or counter displays.Meet or exceed sales targets and contribute to team goals.Qualifications:
High school diploma or equivalent; college degree preferred.1–3 years of experience in inside sales, preferably in plumbing or building materials.Strong communication and customer service skills.Familiarity with plumbing products and terminology is a plus.Proficiency in Microsoft Office and sales/order entry software.Ability to multitask and work in a fast-paced environment.Work Environment:
Office or counter sales setting within a wholesale plumbing supply company.May require occasional lifting of plumbing products or materials.Job Summary:
The leading Central PA Plumbing and Heating Wholesaler, is seeking an energetic individual to join our team. This position includes receiving, stock replenishment, staging and loading. Requires RF scanning. Must be dependable, a team player and able to lift up to 50 lbs. M-F 7:00 am to 4:00 pm and every other Saturday 8:00 am to 12:00 pm, daylight position in a family friendly Company.
Key Responsibilities:
Receive and inspect incoming shipments for accuracy and damage.Pick, pack, and ship orders according to company standards.Maintain inventory records and perform regular cycle counts.Operate warehouse equipment such as forklifts, pallet jacks, and hand trucks.Keep the warehouse clean, organized, and safe at all times.Assist with loading and unloading trucks.Follow all safety procedures and company policies.Collaborate with team members and supervisors to meet daily goals.Qualifications:
High school diploma or equivalent.Previous warehouse or logistics experience preferred.Ability to lift up to 50 lbs and stand for extended periods.Basic math and computer skills.Strong attention to detail and organizational skills.Forklift certification is a plus.Work Environment:
Fast-paced warehouse setting.May involve exposure to varying temperatures and noise levels. Read LessThe Outside Sales Team Member will grow sales and increase company profits by
cultivating current customers and recruiting new customers. The team member will
increase profitability by promoting products, arranging technical support and training to
new and repeat customers within an assigned territory.
JOB DUTIES:
• Handle all duties honestly, follow high ethical standards and present a
professional image at all times.
• Participate with management in updating territory plan and set sales goals and
budgets.
• Determine sales potential for new and existing customers through inquiry,
observation or periodical research.
• Prepare and conduct sales presentations of products to new and existing
customers.
• Determine customer requirements and expectations in order to recommend
specific products.
• Identify trends in customer satisfaction or dissatisfaction.
• Increase business and account base by finding and qualifying new business
accounts using sales techniques to cross-sell and up-sell.
• Maintain and improve customer relationships and satisfaction.
• Learn and apply new product knowledge to enhance sales and personal
professionalism.
• Assist clients with special requests and problems. (Supply information, resolve
complaints, etc.)
• Visit job sites as needed to assess or provide client services.
• Gather competitive information and other market information regularly while
interacting cooperatively with other members of distribution team.
• Negotiate and establish pricing according to company's requirements for
customer and transaction profitability.
• Prepare and present quotations.
• Communicate to the purchasing team member unexpected increases or decreases
in demand for products.
• Assist in scheduled physical inventory counts.
• Monitor customer's current credit status and assist in collections as needed.
• Remain current with changes in local codes and consumer preferences.
• Follow company policies and procedures.
• Remain current on product and industry knowledge by attending sales meetings,
vendor training, trade shows, or reading trade journals.
• Attend company meetings and product knowledge meetings as required by
management.
• Maintain technical and computer capability to effectively use contact
management, distribution and office software.
• Present professional image at all times to customers and vendors.
• Participate in trade association functions.
• Participate and be active in local industry organizations.
• Generate, maintain and review customer price exceptions on a regular basis.
• Perform other duties as assigned.
Job Summary:
The Inside Sales Representative is responsible for providing exceptional customer service and sales support to contractors, plumbers, and other clients. This role involves handling inbound inquiries, processing orders, offering product recommendations, and maintaining strong relationships with customers in the plumbing industry.
Key Responsibilities:
Respond to customer inquiries via phone, email, and in-person.Provide product information, pricing, and availability for plumbing supplies.Process sales orders accurately and efficiently using ERP or POS systems.Recommend appropriate products based on customer needs and project requirements.Collaborate with outside sales reps and warehouse staff to ensure timely delivery.Maintain up-to-date knowledge of plumbing products, industry trends, and inventory.Handle returns, exchanges, and resolve customer complaints professionally.Assist in restocking and organizing showroom or counter displays.Meet or exceed sales targets and contribute to team goals.Qualifications:
High school diploma or equivalent; college degree preferred.1–3 years of experience in inside sales, preferably in plumbing or building materials.Strong communication and customer service skills.Familiarity with plumbing products and terminology is a plus.Proficiency in Microsoft Office and sales/order entry software.Ability to multitask and work in a fast-paced environment.Work Environment:
Office or counter sales setting within a wholesale plumbing supply company.May require occasional lifting of plumbing products or materials. Read LessR.F. Fager Supply, a trusted and long-time distributor of plumbing, HVAC and kitchen and bath products in the greater Montgomery County Area. We are seeking a motivated and results-driven Outside Sales Representative to join our dynamic sales team. In this role, you will be responsible for driving sales growth by developing and managing client relationships, you will play a key role in expanding our reach and enhancing the customer experience by promoting our plumbing fixtures and bathroom accessories. The ideal candidate must have a customer-first attitude, a positive approach to sales and the ability to thrive in a fast paced, hands-on environment.
Responsibilities
Meet or exceed key performance metrics and sales goals to drive sales growth.Build and maintain strong relationships with builders, remodelers, contractors, wholesalers and design professionals.Conduct regular territory visits, customer meetings and product presentations.Develop and manage a pipeline of prospects using Solar Eclipse and other tools.Generate accurate quotes and follow up to close sales.Coordinate closely with inside sales, purchasing and delivery teams to ensure seamless service.Deliver marketing materials, samples and small product orders when needed.Stay informed on product offerings and industry trends to provide expert guidance.Represent R.F. Fager with professionalism, integrity and a customer-centric focus.Requirements
Proven and successful outside sales experience.Excellent communication skills with the ability to articulate clearly and conciselyBackground in home improvement, kitchen or bath related products strongly preferred.Bachelor's degree desiredFamiliarity with CRM or ERP systems (experience with Solar Eclipse is a plus).A self -starter mindset with excellent follow throughAbility to work independently while also being a collaborative team player.Growth-minded with a passion for learning and sharing success strategies.Join us as we expand our market presence and deliver innovative solutions to our clients!
Read LessR.F. Fager Supply, a trusted and long-time distributor of plumbing, HVAC and kitchen and bath products in the greater DC, Gaithersburg, Rockville Area. We are seeking a motivated and results-driven Outside Sales Representative to join our dynamic sales team. In this role, you will be responsible for driving sales growth by developing and managing client relationships, you will play a key role in expanding our reach and enhancing the customer experience by promoting our plumbing fixtures and bathroom accessories. The ideal candidate must have a customer-first attitude, a positive approach to sales and the ability to thrive in a fast paced, hands-on environment.
Responsibilities
Meet or exceed key performance metrics and sales goals to drive sales growth.Build and maintain strong relationships with builders, remodelers, contractors, wholesalers and design professionals.Conduct regular territory visits, customer meetings and product presentations.Develop and manage a pipeline of prospects using Solar Eclipse and other tools.Generate accurate quotes and follow up to close sales.Coordinate closely with inside sales, purchasing and delivery teams to ensure seamless service.Deliver marketing materials, samples and small product orders when needed.Stay informed on product offerings and industry trends to provide expert guidance.Represent R.F. Fager with professionalism, integrity and a customer-centric focus.Requirements
Proven and successful outside sales experience.Excellent communication skills with the ability to articulate clearly and conciselyBackground in home improvement, kitchen or bath related products strongly preferred.Bachelor's degree desiredFamiliarity with CRM or ERP systems (experience with Solar Eclipse is a plus).A self -starter mindset with excellent follow throughAbility to work independently while also being a collaborative team player.Growth-minded with a passion for learning and sharing success strategies.Join us as we expand our market presence and deliver innovative solutions to our clients!
Read LessR.F. Fager Supply, a trusted and long-time distributor of plumbing, HVAC and kitchen and bath products in the greater Harrisburg Area. We are seeking a motivated and results-driven Outside Sales Representative to join our dynamic sales team. In this role, you will be responsible for driving sales growth by developing and managing client relationships, you will play a key role in expanding our reach and enhancing the customer experience by promoting our plumbing fixtures and bathroom accessories. The ideal candidate must have a customer-first attitude, a positive approach to sales and the ability to thrive in a fast paced, hands-on environment.
Responsibilities
Meet or exceed key performance metrics and sales goals to drive sales growth.Build and maintain strong relationships with builders, remodelers, contractors, wholesalers and design professionals.Conduct regular territory visits, customer meetings and product presentations.Develop and manage a pipeline of prospects using Solar Eclipse and other tools.Generate accurate quotes and follow up to close sales.Coordinate closely with inside sales, purchasing and delivery teams to ensure seamless service.Deliver marketing materials, samples and small product orders when needed.Stay informed on product offerings and industry trends to provide expert guidance.Represent R.F. Fager with professionalism, integrity and a customer-centric focus.Requirements
Proven and successful outside sales experience.Excellent communication skills with the ability to articulate clearly and conciselyBackground in home improvement, kitchen or bath related products strongly preferred.Bachelor's degree desiredFamiliarity with CRM or ERP systems (experience with Solar Eclipse is a plus).A self -starter mindset with excellent follow throughAbility to work independently while also being a collaborative team player.Growth-minded with a passion for learning and sharing success strategies.Join us as we expand our market presence and deliver innovative solutions to our clients!
Read LessJob Purpose & Summary:
R.F. Fager Supply, a trusted and long-time distributor of plumbing, HVAC and kitchen and bath products is growing and expanding to the Greater Philadelphia area. Develop and build a customer base of companies which build and service the multifamily and new home construction markets. These customers consist of but are not limited to multifamily new build, multifamily renovations and new home builders (single family, town home, duplex, condos).
This individual will sell the full breadth of plumbing and HVAC products offered by Fager Supply with a focus on kitchen and bath products: cabinetry, fixtures, China, etc.....
Essential Functions:
Meet and exceed all sales and growth goalsFacilitate communications between the customer, sales and operations teams including any changes in scope, pricing, lead time, quality requirements, etc.Corresponds with customers to help create opportunitiesFacilitate and increase sales Customer service focused with a good attitude in a teamwork environment Build lasting relationships with customers Grow our business by identifying new opportunities and prospecting for new clients.Other duties as assignedEducation/ Experience:
Required:
Previous outside sales experience in cabinetry, plumbing, HVAC or other building materialsPrevious outside sales experience selling to multifamily organizations and/or homebuildersExceptional communication and relationship-building skillsStrong organizational skills with the ability to prioritize, follow up, and close dealsProject management, new business development and customer retention skills a must Exceptional oral and written communications skills Strong computer and organizational skills in a fast-paced environment. Ability to process quotes and orders through the company's Solar/Eclipse system High School Diploma or equivalentDesired:Cabinetry sales and design experienceCollege degreePhysical Demands:
The characteristics described below are representative of those encountered while performing the essential functions of this position. Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions.
While performing duties of this job, it would occasionally be required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects, tools or controls. Must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus. Overtime may be necessary as workloads dictate. This may include weekdays, weekends and/or holidays. Read Less