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quantum health
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  • Software Support Technician  

    - Dublin
    Description Location: This position is located at our Dublin, OH camp... Read More
    Description
    Location: This position is located at our Dublin, OH campus with hybrid flexibility.

    Who we are

    Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors .

    We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.

    About the role

    The Software Support Technician role performs work independently with general supervision and support. This role provides first contact support for all internal applications and works with software engineering to create solutions for application needs. This role provides technical guidance for internal employees and collaboration with Quantum Health vendors. Will work closely with the IT Technical Support Lead to identify both service trends and the need for additional troubleshooting documentation. The Software Support Technician will utilize escalation pathways with other departments, while ensuring that customer issues are addressed and resolved in a timely manner.

    What you'll do General troubleshooting, support and triage of all internal applications developed by our Application Development team and used by all end-users of the organization Incident Management delivery meeting established SLAs within Service Now. Cultivate an extensive network with application development teams, IT operations, and front-line operations Analysis of Error Logging and root cause identification of software code logic Participate in software platform testing and the creation of troubleshooting documentation Major Incident Process support as needed. Identification of internal application technical knowledge base gaps for the Service Desk and provide documentation to remedy gaps. All other duties as assigned

    What you'll bring Associates degree in computer science or related field, or equivalent work experience 1+ year(s) experience with Quantum Health developed Software solutions: This includes but is not limited to PIVIT, TASQ, Smart Benefit Search 1+ Years of POD experience as a PSR is a Plus 1+ year(s) of basic computer experience as a user or in support of PC software installations and support including Microsoft Office applications, Office 365, Windows 10 OS, iOS and Android OS Demonstrates strong customer service and organizational skills High technical aptitude Demonstrates ability to interact in a positive, respectful manner; establish and maintain cooperative working relationships Ability to work independently and self-direct with limited need for day-to-day supervision Ability to effectively organize, prioritize tasks; multi-task and manage time. All job offers are contingent on successful completion of a background and reference check. Protect and take care of our company and member's data every day by committing to work within our company ethics, policies and HIPAA regulations.


    What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
    What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
    Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

    Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .

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  • Designer  

    - Dublin
    Description Location : This position is located at our Dublin, OH cam... Read More
    Description
    Location : This position is located at our Dublin, OH campus with hybrid flexibili ty or may work remotely anywhere in the United States of America.

    Who we are

    Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors .

    We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement .

    About the role

    As a Designer , you'll help bring our brand to life across a variety of platforms by delivering high-quality, consistent, and engaging visual design. You'll support marketing and brand initiatives by executing creative assets that help members, clients, and partners better understand the value of our healthcare navigation solutions.

    This role requires a detail-oriented visual designer with a strong understanding of brand systems, digital and print best practices, and an ability to translate strategic direction into compelling visuals.

    What you'll do Collaborate with marketing, brand, and content teams to produce creative assets for campaigns, social m edia, sales materials, presentations, events, and digital channels. Maintain visual consistency across deliverables while applying brand guidelines with creativity and flexibility. Design compelling assets for web, social, sales enablement, email, video storyboards, infographics, trade shows, and print. Participate in creative reviews and apply feedback to continually refine and elevate your work. Help ensure design files are well-organized and production-ready for internal and external partners. Stay aware of current design trends and communication challenges to inform visual work. All other duties as assigned.
    What you'll bring Education: Bachelor's degree in graphic design, visual arts or other relevant fields or relevant experience 3-5 years of professional design experience, preferably in a marketing or in-house brand team. Strong portfolio demonstrating expertise in layout, digital and print design, and visual storytelling. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma or similar tools, and proficiency in Microsoft Office Suite Excellent attention to detail and ability to manage multiple deadlines simultaneously. Experience working within brand systems and adhering to design standards. Healthcare, wellness, or regulated industry experience is a plus. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Trust worthy and accountable behavior, capable of viewing and maintaining confidential information daily. Preferred Team player with a positive attitude and eagerness to learn. Passion for creating work that helps people better understand and navigate their healthcare . Ability to absorb feedback and iterate quickly while maintaining high quality standards.


    What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
    What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
    Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

    Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .

    Read Less
  • Accountant  

    - Dublin
    Description Location: This position is located at our Dublin, OH camp... Read More
    Description
    Location: This position is located at our Dublin, OH campus.

    Who we are

    Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors .

    We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.

    About the role

    The staff Accountant supports the accounting functions of the business; specifically, the monthly reporting process, while continuously looking for opportunities to improve processes and increase automation . This includes supporting the Manager, Accounting with month-end close and creating quarter-end and year-end financial statements and footnotes. This position is also responsible for helping to build and implement systems around routine transaction processing and documenting the affiliated processes.

    What you'll do Assist with monthly close and prepare balance sheet reconciliations (including identifying and resolving reconciling items), as well as routine entries and documenting support throughout the month; Prepare monthly and quarterly account variance analysis . Perform account analytical analysis Assist with the preparation of quarterly and yearly financial statements and the related footnotes and prepare supporting documentation. Support the year-end financial statement audit by working with our external auditors, including providing requested support and answering related questions. Document and keep updated various processes and policies related to accounting processes and the general ledger . Prepare internal control documentation for accounting processes . Identify opportunities for process improvements and recommendations. Participate in special projects and perform other duties as assigned.

    What you'll bring Education : Four-year degree in Accounting or Finance, or a combination of accreditation and applicable experience . An aptitude for order, organization, and process A team player with strong interpersonal skills, including exceptional communication and organizational skills A can-do attitude that is driven but patient and flexible when others don't understand or prioritize similarly An understanding of what is mission critical and what can be adapted Ability to map existing processes and evaluate for improvement in efficiency and internal controls Passion for advancing technical skills around accounting and related reporting software Ability to manage priorities and projects spanning multiple departments Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us.



    #

    What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
    What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
    Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

    Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .

    Read Less
  • Consultant Relationship Manager  

    - Not Specified
    Description Location: This position may work remotely anywhere in the... Read More
    Description
    Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH.

    Who we are

    Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors .

    We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.

    About the role

    The Consulting Relationship Manager engages with key Health and Benefit consultants and nationally recognized firms to influence employer buyers on decisions related to care coordination, navigation, and advocacy. This role is responsible for informing and educating stakeholders about our solutions, while also driving innovation and future initiatives to ensure the market clearly understands Quantum Health's value proposition. Serving as the front line for delivering key messages about new initiatives, the Consulting Relationship Manager helps generate exposure, identify sales opportunities, support go-to-market strategies, upsells, and renewals, and build and leverage strong relationships. Additionally, this individual gathers insights on market perceptions , client experiences, and feedback to continuously inform and enhance Quantum Health's approach.

    What you'll do Identify and meet with key consultants to build and maintain relationships Coordinate with Sales VPS, BD and SAs as well as CEs in territory to define strategic approach to consultant management Provide feedback on market themes Define and maintain territory strategy Other duties as assigned
    What you'll bring 3- 5 years of sales experience in benefits and/or health care - point solutions, health plan, consulting 3 - 5 years of experience - working directly with consultants and brokers selling or representing benefits and health care solutions Ability to manage a territory in effort to identify and spend time with consultants who want to make a difference with their clients, bringing innovative and forward thinking solutions to their clients Protect and take care of our company and member's data every day by committing to work within our company ethics and policies Requires 65% or more travel Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us.

    What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
    What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
    Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

    Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .

    Read Less
  • Senior Cloud Data Developer - API Focus  

    - Dublin
    Description Location: This position may work remotely anywhere in the... Read More
    Description
    Location: This position may work remotely anywhere in the United States of America.

    Who we are

    Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors .

    We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.

    About the role

    The Cloud Data Develope r supports exposing the Enterprise Data Model via cloud-based REST APIs. The role is responsible for the development, maintenance, monitoring, testing, expansion, and user adoption of REST APIs used by consumers like web applications, mobile apps, and external actors. The role is also responsible for the development of the domain models exposed by the various API implementations. The Senior Application Developer participates in application standards development and serves as an evangelist for best practices in development.

    What you'll do Responsible for creating, maintaining and extending the Enterprise Domain Models exposed via REST API implementations. This work includes, but is not limited to, open-source code writing, CI/CD deployments, automated testing development, security implementations, model writing, and documentation. Complete projects/tasks on a timely basis, according to commitments made to stakeholders and management. Collaborate with business teams to clarify requirements and business needs. Proactively updated stakeholders and maintain open and courteous communication. Collaborate with other developers and architects (when appropriate) to determine optimal solution architecture, efficiency, maintainability, and scalability. Take the initiative on other activities like team building, research on newer technologies and do knowledge transfer to other developers. Other duties as assigned
    What you'll bring

    Education: Bachelor's degree in Information Technology , MIS, CIS or equivalent

    9+ years proven track record in back end software and/or REST API development

    5+ years open-source development experience deploying to linux environment

    Experience in design, development, delivery, and support of technology platforms deployed to cloud environments

    Experience in modeling business objects for exposure via API

    End to end capabilities including SQL, security (OAuth), data transformation, and REST development

    Preferred skills: Spring Boot, AWS, gradle , OpenAPI, bash, snowflake, docker, git, nexus

    Demonstrate the ability to mentor and coach others.

    Demonstrate the ability to understand and articulate the details and impacts of complex proposed software solutions.

    Demonstrate the experience working within Agile Scrum (or similar) methodologies.

    Ability to work independently and resolve issues with minimal direction .

    Strong planning and organizational skills with critical attention to detail and creative problem-solving skills.

    Track record of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.

    Excellent verbal and written communication skills; Ability to work with team members and customers in a professional, friendly manner.

    Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.

    A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us.



    What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
    What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
    Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

    Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .

    Read Less
  • Associate Human Resources Business Partner  

    - Dublin
    Description Location: This position is hybrid and requires an average... Read More
    Description
    Location: This position is hybrid and requires an average of 3 days per week onsite in Dublin, Ohio.

    We're looking for a more junior level HR Business Partner. We would like someone with some generalist and/or employee relations experience who is looking to take that next step. Experience in a call center environment, is a bonus. This person will be working with front line leaders and supervisors, supporting our Healthcare Warriors (patient service reps). This is a great role for someone looking for a start as an HR Business Partner with a lot of future growth potential.

    More tenured HRBP folks, this is not really the role for you. We would love for you to keep an eye out for roles such as HRBP II, III or even HRBP Manager.

    Who we are

    Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors .

    We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.

    About the role

    The Human Resources Business Partner (HRBP) plays a key role in supporting front-line and mid-level leaders through effective partnership, proactive coaching, and execution of core HR initiatives. This role ensures leaders are equipped to create a positive employee experience, foster engagement, and drive performance in alignment with business objectives and that reflect the company's commitment to diversity, equity, and inclusion. The HRBP operates with increasing independence and provides timely, practical HR guidance rooted in best practices and company values.

    What you'll do Partner Effectively with Front-Line and Mid-Level Leaders Build trusted relationships with assigned business leaders by understanding team goals, challenges, and operational realities. Provide day-to-day coaching on topics such as retention, team dynamics, performance management, and employee relations. Support leader effectiveness through timely, practical feedback and HR guidance that balances business needs with compliance and culture. Deliver on Core HR Processes Guide leaders through cyclical HR programs such as goal setting, performance reviews, compensation changes, engagement surveys, and talent reviews. Ensure processes are implemented with clarity, consistency, and positive impact on team morale and performance. Track completion and flag risks or gaps for escalation to senior HR partners as needed. Guide leaders in effectively using performance management processes and tools. Partner with leaders on the resolution of low- to moderate-complexity employee relations issues. Support a Positive and Inclusive Employee Experience Respond to employee concerns with professionalism and empathy, escalating sensitive matters appropriately. Provide leaders with guidance on managing conduct and behavioral issues in accordance with company policies and values. Contribute to programs and initiatives that enhance belonging, engagement, and career growth. Use Data to Inform Actions Review and interpret key HR data points (e.g., turnover, engagement, exit feedback) to identify trends and recommend areas of focus. Support reporting needs and dashboards for your assigned business groups. Use data to drive leader conversations and influence action, particularly in areas related to retention, performance, and employee relations. Collaborate Across HR and the Business Work collaboratively with cross-functional HR teams (e.g., Talent Acquisition, Compensation, Total Rewards, Learning & Development) to deliver seamless support. Share feedback from the business to help inform HR strategy and program design. Actively contribute to HR team projects and process improvements. Other duties as assigned
    What you'll bring Education: Bachelor's degree in Human Resources, Business, Psychology, or related field or equivalent experience 2-4 years of progressive HR experience, preferably in a business partner or generalist role Demonstrated experience advising front-line or mid-level leaders on employee lifecycle topics Strong working knowledge of employment law, employee relations, and HR best practices Ability to build credibility, communicate clearly, and manage multiple priorities in a fast-paced environment Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us.


    What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
    What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
    Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

    Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .

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  • Principal Analytics Platform Engineer  

    - Dublin
    Description Location: This position is located at our Dublin, OH camp... Read More
    Description
    Location: This position is located at our Dublin, OH campus with hybrid flexibility.

    Who we are

    Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors .

    We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.

    About the role

    We're looking for a visionary Principal Analytics Platform Engineer to lead the architectural strategy and engineering of our next-generation analytics platform. This platform will serve both external clients and internal teams, delivering dynamic data visualizations, actionable insights, and AI-augmented recommendations through a highly customized ABI (Analytics & Business Intelligence) solution.

    The ideal candidate combines strong engineering expertise with a deep understanding of data platforms and analytics products. You will guide platform selection, design system integration patterns, and lead technical execution to ensure a cohesive, scalable, and intuitive analytics experience-driven by business needs and user expectations.

    What you'll do Serve as the technical lead for embedding and customizing ABI platforms (e.g., Apache Superset, AWS QuickSight , or similar) into a unified client-facing analytics experience. Define and drive architectural direction for an extensible analytics delivery platform that supports multiple audiences and use cases. Partner with product, engineering, AI, and analytics teams to translate requirements into scalable design and platform capabilities. Establish platform integration standards-handling identity, data access, visualization layers, and extensibility frameworks. Lead implementation of platform components, data APIs, and backend systems supporting real-time and scheduled insights. Develop frameworks and reusable components that accelerate feature delivery while ensuring maintainability and security. Ensure the analytics platform adheres to security best practices, including data protection, access control, and secure deployment patterns. Proactively identify and mitigate risks to maintain a stable, secure, and compliant analytics environment. Mentor engineering staff and influence cross-functional delivery teams with technical leadership and best practices. Stay current on emerging ABI, data platform, and embedded analytics trends to inform platform evolution. Perform other duties and responsibilities as assigned to support the broader goals of the team and organization. Other duties as assigned
    What you'll bring 8+ years in software or analytics engineering with deep experience delivering ABI platforms or data-driven applications. Demonstrated experience embedding or extending modern ABI platforms to support product use cases, especially for client-facing applications. Strong backend and frontend engineering skills, especially in Python and JavaScript/TypeScript-based environments. Deep knowledge of data modeling, querying (SQL), and connecting analytics platforms to modern data warehouses (e.g., Snowflake, BigQuery ). Experience with authentication/authorization integration, multi-tenancy, and performance tuning in analytics applications. Cloud experience (AWS, Azure, or GCP) and familiarity with containerized deployments (Docker, Kubernetes). Excellent communication and cross-team collaboration skills. Protect and take care of our company and member's data every day by committing to work within our company ethics and policies Nice to Have Experience with headless BI or composable data product architectures. Background in healthcare, healthtech , or another regulated industry . Exposure to AI/ML integration and enabling LLM-driven insights in analytics environments. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us.

    What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
    What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
    Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

    Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .

    Read Less
  • Software Engineer II  

    - Dublin
    Description Location: This position is located at our Dublin, OH camp... Read More
    Description
    Location: This position is located at our Dublin, OH campus with hybrid flexibility.

    Who we are

    Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors .

    We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement .

    About the role

    The Software Engineer II supports business processes through technology solutions. This role is responsible for working in partnership with Architects, DBA, and other members of the Information Services team for the maintenance, enhancement and creation of web applications.

    What you'll do Primarily in a small team setting, design, develop, test, and maintain custom applications responsible for the mission-critical operations of Quantum Health. Provide mentorship and coaching to other members of the development team. Assist leadership with estimation and technical scoping of work requests. Collaborate with business teams to clarify requirements and business needs. Proactively updated stakeholders and maintain open and courteous communication. All other duties as assigned.

    What you'll bring

    Bachelor's degree in Information Technology , MIS, CIS or equivalent, or similar experience.

    4+ years proven track record in .NET application development, SQL Server or equivalent SQL development experience.

    Ability to write, test, debug, and continuously improve software that is used by multiple types of customers.

    Experience with server-side languages and frameworks including Java and the Spring and/or C# and .NET 5+

    Experience coding client-side languages such as Vue.js, ReactJS and/or Angular

    Experience with build/package/deploy tools such as Gradle, Maven, NPM, and/or GitHub Actions

    Experience with relational database services such as SQL Server and/or Postgres

    Experience with Cloud services and architectural best practices within AWS

    Understanding of healthcare data and processes is a PLUS.

    Experience with automated testing, CI/CD is a PLUS.

    Experience with Kafka is a PLUS.

    Ability to work independently and resolve issues with minimal direction.

    Strong planning and organizational skills with critical attention to detail and creative problem-solving skills.

    Track record of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.

    Excellent verbal and written communication skills; Ability to work with team members and customers in a professional, friendly manner.

    Protect and take care of our company and member's data every day by committing to work within our company ethics and policies

    What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
    What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
    Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

    Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .

    Read Less

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