The Career:
Are you passionate about high-performance vehicle suspension systems and dedicated to providing outstanding customer service? We’ve got your dream job! QA1 is seeking a motivated and customer-focused Technical Support and Sales Representative to join our Lakeville, Minnesota based team. In this role, you’ll combine your enthusiasm for our products with your commitment to helping customers by offering expert technical support, processing orders, and building strong relationships. From resolving technical challenges to educating consumers on the companies amazing products, you’ll play a key role in delivering top-notch service and contributing to QA1 continuing to be an industry leader in high-performance suspension components for motorsports and industrial markets. The ideal candidate will have a strong foundation in vehicle suspension systems, whether gained through professional experience or hobbies. The perfect candidate will bring a blend of experience, enthusiasm, and a positive attitude to support QA1's commitment to delivering exceptional customer service and innovative product solutions.
What You Will Do:
Provide technical assistance and product information on vehicle suspension systems and QA1 products to end users and dealers via phone and email.Process customer orders through multiple channels (i.e., phone, email, fax, electronic data interface).Share product cross-reference information, current pricing, and delivery details with customers.Communicate with the production team to obtain relevant ETA and delivery updates for out-of-stock items.Develop an in-depth knowledge of QA1 products and services, as well as the automotive industry.Handle end-user and dealer inquiries or complaints in a professional and diplomatic manner.Maintain accurate customer interaction records, contacts, orders, and RMAs in the company ERP system.Identify new opportunities and qualify them before passing them to account managers.Travels and attends company events and trade shows as needed.Performs other related duties as assigned.Periodically attend and represent QA1 at trade shows, company events, and customer visits to engage with stakeholders and promote products.Other duties as beneficial to the success of QA1.The Critical Skills and Experience You’ll Need:
High school diploma or equivalent; advanced education including in technical specialty preferred4+ years of related experience and/or training in vehicle suspension systems; we encourage candidates with experience from automotive parts retailers, dealerships, or similar settings to apply. We also welcome QA1 product enthusiasts who have gained knowledge through personal hobbies or self-directed learningKnowledge in Mopar, Auto-Cross, and/or Street Truck applications a plusDemonstrated excitement for the QA1, Detroit Speed & Engineering, and SpeedTech Performance productsAbility to multi-task and meet deadlines in a fast-paced environmentAbility to communicate effectively and professionally with internal and external partiesStrong out-of-the-box problem-solving skills, with the ability to think creatively and approach challenges from innovative anglesProactive, positive attitude, and collaborative approach to challengesStrong communication skills (oral, written, listening) and ability to build rapport internally and externallyCustomer centric and detail orientedDemonstrable technical proficiency with Microsoft Outlook and capable of quickly training and becoming proficient with other Microsoft application and QA1’s ERP system (Syteline)Ability to work effectively with a diverse team and align with QA1’s valuesAbility to pass a background check and drug screenThe Company:
QA1 is a privately held industry leader in performance shocks, suspension components, composite driveshafts, rod ends, spherical bearings and related accessories for the motorsports and industrial markets. With multiple U.S.-based manufacturing facilities equipped with cutting-edge technology, we’re proud to offer high-quality products that meet the rigorous demands of our customers.
What sets QA1 apart is our unique, cohesive culture built on our core values: Create Solutions, Earn It, People Centric, Do the Right Thing. These guiding principles shape everything we do, from the products we build to the way we collaborate. Many of our 200+ team members are passionate racers or automotive enthusiasts, while others bring expertise from various industrial sectors, creating a rich and dynamic workforce. Our work environment is not just about getting the job done; it’s about having fun, feeling supported, and knowing that every individual’s contributions are crucial to our collective success. We’re more than just a company—we’re a tight-knit, high-performing team driven to deliver exceptional experiences to our customers and one another every day.
The Rewards:
At QA1, we understand that high-performance teams deserve high-performance rewards. That's why we offer a comprehensive set of benefits designed to keep our team members fueled, motivated, and achieving their career goals. We support our team, ensuring they have the resources to perform at their best, achieve financial success, and maintain a healthy work-life balance.
Our rewards include:
Work hours: Monday – Friday 8am to 5pmCompetitive PayComprehensive Benefits – Medical, dental, life, disability, vision insurance and more 401(k) with Company Contribution – Helping you plan for a secure futurePaid Time Off – Company-paid days off for holidays and taking time to recharge Wellness Programs & Perks – Programs to keep you in top shape—physically, socially, and financiallyDevelopment Opportunities – Personal and professional growth opportunities, including education reimbursement, to keep you improving your skills and advancing your careerCommunity Engagement – Opportunities to give back through local and national charity efforts, strengthening the community around usExclusive Product Discounts – Enjoy discounts on company products so you can experience our incredible solutions firsthandAnd more perks: Enjoy a climate-controlled manufacturing floor, a new breakroom, onsite canteen offerings, and a relaxed and casual dress codeInterested or Know Someone Who Is?
If this sounds like the role and team-driven culture for you, visit www.QA1.net for more information and to apply. We personally review every application received.
Not sure you meet all the qualifications? Let us decide! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We also encourage applications from candidates committed to multicultural understanding and the enrichment of our diverse community. To provide a safe and secure work environment, QA1 conducts a criminal background check and drug screen on all new hires.
Read LessThe Career:
At QA1, we design and build the high‑performance suspension and driveline components that fuel passion for classic and modern performance vehicles. As demand grows, we’re adding an experienced Welder to our Team in Mooresville, NC You’ll play a key role in transforming raw materials into precision‑crafted parts used by car builders and enthusiasts across the country. Every weld matters and your attention to detail ensures our customers get the quality they count on.
Work Schedule: Monday – Thursday from 6:30am – 5:00pm plus overtime pending business need
What You Will Do:
Perform welding tasks using MIG, TIG, and/or stick welding techniques.Cut, shape, and assemble metal components according to blueprints and technical drawings.Inspect welded joints and components to ensure they meet quality standards and specifications.Maintains tools, gages, and equipment in a clean, orderly, and safe mannerComplete necessary paperwork and maintain accurate records of welding activities and materials used.Work closely with other team members to achieve production goals and support overall operations.Contributes to a continuous improvement culture.Other duties as beneficial to the success of QA1.The Critical Skills and Experience You’ll Need:
High school diploma or GED with advanced education in welding technology preferred 2+ Years of Welding Experience Proficiency in MIG, TIG, and/or stick welding techniques;Ability to read and interpret blueprints and technical drawingsAbility to use inspection tools (micrometers, calipers, etc.).Prior experience with basic hand tools and power tools.Ability to work efficiently with minimal supervision, both independently and as part of a team.Basic computer skills.Person people want to work with.Positive attitude, reliable attendance with excellent work ethic.Basic math, reading and English communication skills.Comfortable with team interaction or alone under busy conditions with minimal supervision.Must be available and open to the idea of cross training + learning.Ability to work with a diverse teamVerified personal and professional values aligning with QA1
The Company:
QA1 is a privately held leader in performance shocks, steering and suspension systems, chassis, rod ends and related components for the motorsports and industrial markets. With multiple U.S.-based manufacturing facilities equipped with state-of-the-art technology, we are committed to delivering high-quality products that meet the demanding standards of our customers.
Our core values: Create Solutions, Earn It, People Centric, Do the Right Thing - guide everything we do, shaping our products, customer interactions, and internal collaborations. These principles shape a culture that provides premium performance at competitive pricing, while continuously innovating to solve complex challenges. With a focus on long-term relationships, we prioritize customer interests and deliver reliability and credibility.
Our team of over 230 individuals includes passionate racers, automotive enthusiasts, and experts from a variety of industrial fields, fostering a dynamic and collaborative workforce who work together across multiple brands and locations to create high-quality products and deliver great experiences for our customers. Team QA1 includes the people behind our brands: QA1, Detroit Speed & Engineering, Speedtech Performance, and Proforged. While each brand serves a distinct purpose in the market, internally we are united by shared values, goals, and a commitment to doing the right thing.
Our work environment is more than just task-oriented; it is a place where we support each other, have fun, and recognize that every contribution is essential to our collective success. We are not just a company; we are a close-knit, high performing team dedicated to delivering exceptional experiences for our customers and one another.
The Rewards:
At QA1, we understand that high-performance teams deserve high-performance rewards. That's why we offer a comprehensive set of benefits designed to keep our team members fueled, motivated, and achieving their career goals. We support our team, ensuring they have the resources to perform at their best, achieve financial success, and maintain a healthy work-life balance.
Our rewards include:
Competitive Pay – based on experienceComprehensive Benefits – Medical, dental, life, disability, vision insurance and more 401(k) with Company Contribution – Helping you plan for a secure futurePaid Time Off – Company-paid days off for holidays and taking time to recharge Wellness Programs & Perks – Programs to keep you in top shape—physically, socially, and financiallyDevelopment Opportunities – Personal and professional growth opportunities, including education reimbursement, to keep you improving your skills and advancing your careerCommunity Engagement – Opportunities to give back through local and national charity efforts, strengthening the community around usExclusive Product Discounts – Enjoy discounts on company products so you can experience our incredible solutions firsthandAnd more perks: Relaxed and casual dress code PLUS we are moving into a brand new building in late 2026The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis.
Interested or Know Someone Who Is?
If this opportunity and our team-oriented culture align with your career goals, please visit www.QA1.net for more information and to apply. We carefully review every application received. We welcome applications from candidates who are committed to multicultural understanding and enriching our diverse community. To ensure a safe and secure workplace, QA1 conducts criminal background checks and drug screenings for all new hires.
