Summary:
This position is responsible for the testing, troubleshooting and repair of PMA products electronic components, parts, equipment and systems by applying principles and theories of electronics, electrical circuitry, engineering mathematics and electronic and electrical testing.
Essential Duties and Responsibilities:
• Repair circuitry or complete units according to engineering instructions, technical manuals, and knowledge of electronic systems and components.
• Recommend repair requirements in circuitry or installation.
• Sets up standard test apparatus or devises test equipment and circuitry to conduct functional, operational and life tests to evaluate performance and reliability of production models.
• Analyzes and interprets data using schematics and other technical data.
• Adjusts, calibrates and modifies circuitry and components and records effects on unit performance.
• Operate drills, or other small tools to repair/fabricate parts.
• May check functioning of newly installed equipment in products to evaluate system performance under actual operating conditions.
• Coordinate with technical personnel from other departments to achieve product improvements.
• Provide technical support to internal and external customers.
• Perform other tasks as directed.
Qualifications:
Computer literate (including Microsoft Office and SAP)
Ability to set up and analyze circuits utilizing oscilloscopes and multimeters.
Strong soldering/de-soldering skills including surface mount technology.
Verifiable knowledge and experience in applying the principles and theories of electronics, electrical circuitry, engineering mathematics and electronic/electrical testing.
Detail oriented individual with strong analytical problem solving skills
Must understand and be able to use Metric system
Solid verbal and written communication skills
Education/Certification/Training:
Minimum two years experience in Electronic/electrical repair
High school diploma or equivalent required
Electronic Technician Associates degree desired
Mandatory safety training (see "Total Compliance Management" program)
On-the-job training
Work Environment/Physical Demands:
The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. Frequently required to use personal protective equipment to prevent exposure to hazardous materials.
The noise level in this environment is frequently loud.
Ability to continuously stand or walk; and the ability to bend, squat, climb stairs and lift frequently.
Ability to lift up to 50 pounds; occasionally lift and/or move up to 70 pounds.
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Read LessSummary:
This position is located in the Los Angeles Metro area. The Parts and Service Coordinator-Warehouse ensures the smooth operation of the parts and service departments by efficiently coordinating the flow of parts and service requests. This role serves as a point of contact between customers, service technicians, and parts sales to provide excellent customer service. The coordinator is responsible for maintaining accurate inventory records and processing orders. This position directly improves customer satisfaction and operational efficiency by effectively coordinating communication and logistics.
Essential Duties and Responsibilities:
Safely select, lift, and move parts that vary in size and weigh up to 50 pounds on a repetitive basis from various height locations, floor level, and up.Loading Small Parcel Carriers using mobile equipment.Sort products of various sizes and weights and stage for proper warehouse put-away.Confirm the accuracy of received materials and verify the quality and quantity of parts received.Replenish parts in bin and rack areas throughout the warehouse.Housekeeping - Sweeping, moving boxes and pallets to the appropriate area, maintaining the cleanliness of the work area.Develop a working knowledge of Putzmeister productsPerform additional duties as assigned or required.
Backup support as needed for Parts Sales:
Greet office visitors and callers, making them feel welcome and comfortable, and answering any questions.Respond to customer inquiries timely via telephone and/or email and log interactions in the Salesforce case management system. Work closely with customers to coordinate repair service requests.Submit work orders for any repairs or maintenance required for equipment.Recognize the correct component as a solution to a customer's need.Assist customers in accurately identifying the parts required.
Qualifications:
Good communication, written, and organizational skills.Forklift, crane, and heavy lifting equipment experienceBasic computer skills.SAP experience is a plusExcellent problem-solving and customer service skillsDetail-oriented, self-motivated individual able to work well independently and in a team environmentMechanically inclined
Education/Certification/Training:
High school diploma or equivalentAn Associate or Bachelor's degree in a related discipline or the equivalent in relevant experience is strongly preferredMandatory safety training (see "Total Compliance Management" program)On-the-job trainingWork Environment/Physical Demands:
This position requires prolonged standing/walking for 8 or more hours, depending on overtime and business needs; pushing, pulling, and lifting up to 50 lbs; and repetitive bending, squatting, stooping, kneeling, and reaching. Overtime is based on business needs.Safety glasses/shoes must be worn at all times while in designated areas of the production floor/warehouse.
The above information provides the general details needed to describe the primary duties of the identified job. It should not be considered a comprehensive list of all work requirements associated with the job.
Benefits we offer:
Comprehensive benefits (medical, vision, and dental insurance)Company paid Hospital Indemnity/Accident InsuranceHSA - incentives for company contributionsFSA PlansCompany-paid Life InsuranceCompany paid Short term/Long term DisabilityPaternity Leave401K plan with company matchProfit sharingCompany eventsEducation ReimbursementBoot ReimbursementUniform ProgramEmployee discount programPIeebc-1274
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