Headquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.
Position Summary:
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Game Ambassador position is responsible for greeting guests with a warm welcome on the courses, checking in reservations, and guiding the guest safely throughout the course for an exciting Puttshack game experience. The Game Ambassador is the champion of our technology infused mini-golf game and is responsible for explaining the rules of the game, answering any questions, and troubleshooting any issues throughout the guests’ gaming experience.
Schedule/Hours:
Our venues are open 7 days/week, typically from 11am-1am with some variations. While we will do our best to accommodate scheduling preferences, they may not always be guaranteed, and we value flexibility. All positions within our venue are variable schedules, meaning a typical schedule may be anywhere between 15 and 30 hours on a weekly basis depending on business needs and individual availability.
Position Responsibilities may include, but not limited to:
Bring your 'A' Game each and every dayAssist with general cleanliness of the kiosks, game courses, and guest services areaAssist guests with checking in their game play, answering questions, and guiding them throughout the courseEnsure all courses, golf balls, and other equipment are in proper working orderTroubleshoot small issues on the course and escalate any problems to ManagementMaintain a pace sufficient to keep up with different levels of guest visitsComply with all safety and sanitation guidelines and proceduresTake direction and be a team playerFollow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate HandbookOther projects or duties as assigned, including but not limited to side-work, opening, and closing duties.Required Skills and Experience:
Must be 18+ years of age to applyPrior experience in hospitality, customer service, or related fieldPassion for games and technologyHigh standards of guest serviceGood communication skills and ability to problem solveFriendly and upbeat demeanor when interacting with guests and team membersSafely and effectively communicate in order to perform and follow job requirementsPhysical Requirements:
Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfacesAbility to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds.Work in confined, crowded space with high noise levels and various temperature levelsWe have a guest service mindset and treat our associates the same way, offering our eligible full-time associates:
Competitive payHealth/dental/vision coverage401(k) matchingLife InsurancePTOAssociate discounts - FREE mini golf and 50% off mealsBenefits eligibility and offerings may vary by location or position. Some of the above benefits are immediately available to our part-time or variable time associates, whereas others become available after completing initial employment periods. Please consult with the hiring team for more details.
At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.
Read LessPuttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment.
Now Hiring:
Director of Operations
The Director of Operations cultivates an environment of empowerment and hospitality that creates memories for all generations through a shared, world-class entertainment experience.
The Director of Operations is responsible for building solid teams - through development, effective hiring, and engagement. They are accountable for all venue business functions and the execution of consistent and flawless operational standards. In addition, they must display the ability to uphold Puttshack standards and procedures, maximize financial performance, and build relationships within their community to grow the Puttshack brand.
What you'll do:
Bring your 'A' Game each and every day.Lead by example by demonstrating Puttshack Core Values.Supervise the Department Managers and their teams in providing best-in-class serviceCultivate relationships with community leaders and organizations to ensure strong connectionsDevelop their team through coaching and purposeful feedbackDrive Associate engagement and entrepreneurial spiritPromote safe operational standards for both Guest and Associate safetyHold leaders accountable for managing venue operationsHold departments accountable for budgets and spendingDelegate and follow-up on the completion of tasksInteract with Guests to ensure they are always getting the best possible experienceLeverage business metrics and trends to drive performance and to maximize profit and revenue.What you will need:
Director experience 5+ years Senior manager role in restaurant or entertainment venue with $8MM+ in salesP&L experienceExperience with Food and Beverage management platformsComfortable using a variety of software platforms for scheduling, ordering, inventory, and venue management.Effectively manage and engage team of 150+ hourly associates.Flexibility to work varied shifts, including evenings, weekends, and holidays.Ability to stand and walk for long periods of time including maneuvering up and down stairsRelentless-but intentional-spirit of innovation.Excellent communication, time management, and organization skills.Ability to go above and beyond, demonstrating meaningful care in everything you do.A high level of emotional intelligence and overall self-awareness.What's in it for you:
Paid PTOHealth insurance: medical, dental, and vision401K50% off Food & BeverageFree Mini GolfPaid Parental LeaveAt the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.
Read LessHeadquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.
Position Summary:
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for greeting guests with a warm welcome, guiding the guest safely into and throughout the venue, checking in reservations, seating guests within the venue to dine, and guiding guests through the fun and excitement of the Puttshack experience. Your energy and enthusiasm as you interact with our guests help set the tone for an amazing experience.
Schedule/Hours:
Our venues are open 7 days/week, typically from 11am-1am with some variations. While we will do our best to accommodate scheduling preferences, they may not always be guaranteed, and we value flexibility. All positions within our venue are variable schedules, meaning a typical work schedule may be anywhere between 15 and 30 hours on a weekly basis depending on business needs and individual availability.
Position Responsibilities may include, but not limited to:
Bring your 'A' Game each and every dayGreet guests with positive energy and get them excited to playAssist with general cleanliness of the reception, cloakroom, and guest services areaAssist guests with checking in their belongings to the cloakroomAssist guests with gameplay check in at the kiosksGuide guests to seating areas and deliver menusAnswer questions and address any issues with a friendly demeanorComply with all safety and sanitation guidelines and proceduresTake direction and be a team playerFollow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate HandbookOther projects or duties as assigned, including but not limited to side-work, opening, and closing duties.
Required Skills and Experience:
Must be 18+ years of age to applyPrior experience in hospitality, customer service, or related fieldHigh standards of guest serviceGood communication skills and ability to problem solveFriendly and upbeat demeanor when interacting with guests and team membersSafely and effectively communicate in order to perform and follow job requirementsPhysical Requirements:
Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfacesAbility to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds.Work in confined, crowded space with high noise levels and various temperature levelsWe have a guest service mindset and treat our associates the same way, offering our eligible full-time associates:
Competitive payHealth/dental/vision coverage401(k) matchingLife InsurancePTOAssociate discounts - FREE mini golf and 50% off mealsBenefits eligibility and offerings may vary by location or position. Some of the above benefits are immediately available to our part-time or variable time associates, whereas others become available after completing initial employment periods. Please consult with the hiring team for more details.
At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.
Read LessHeadquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.
Position Summary:
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Server Assistant position is an essential part of the floor operation. It is the Server Assistant’s responsibility to get the food and drinks to guests in a timely manner, as well as cleaning, sanitizing, and resetting tables and golf courses. Server Assistants assist the service team in exceeding guest expectations by providing friendly and caring guest service. Teamwork, organization, and strong awareness while multi-tasking is a recipe for success in this position.
Schedule/Hours:
Our venues are open 7 days/week, typically from 11am-1am with some variations. While we will do our best to accommodate scheduling preferences, they may not always be guaranteed, and we value flexibility. All positions within our venue are variable schedules, meaning a typical work schedule may be anywhere between 15 and 30 hours on a weekly basis depending on business needs and individual availability.
Position Responsibilities may include, but not limited to:
Bring your 'A' Game each and every day.Anticipate guests’ needs and ensure overall experience exceeds expectationsGreet guests with a warm welcome and sincere smileAssist service team with all food and beverage serviceDeliver food and drinks to guests in the dining room, bar, and golf courses following steps of serviceClean and transport dirty dishes to tray or dish roomQuickly and efficiently clean, sanitize, and reset tablesStock and maintain supplies at service stationsUnderstand and follow food allergy procedures and special orders/restrictionsComply with all safety and sanitation guidelines and proceduresTake direction and be a team playerFollow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate HandbookOther projects or duties as assigned, including but not limited to side-work, opening, and closing duties.Required Skills and Experience:
Must be 18+ years of age to applyPrior hospitality or food/beverage experienceStrong level of emotional intelligence and overall self-awarenessHigh standards of guest satisfactionAbility to obtain any required licenses and certifications for your locationExperience safely and effectively transporting food and beverageSense of urgency and ability to multitask calmly and effectively in a busy environmentSafely and effectively communicate in order to perform and follow job requirements in written and spoken directions.Physical Requirements:
Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfacesAbility to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds.Work in confined, crowded space with high noise levels and various temperature levelsWe have a guest service mindset and treat our associates the same way, offering our eligible full-time associates:
Competitive payHealth/dental/vision coverage401(k) matchingLife InsurancePTOAssociate discounts - FREE mini golf and 50% off mealsOther rewards may include tips, discretionary bonuses, etc. Benefits eligibility and offerings may vary by location or position. Some of the above benefits are immediately available to our part-time or variable time associates, whereas others become available after completing initial employment periods. Please consult with the hiring team for more details.
This role is paid a base wage plus tips. Total hourly rate cannot be guaranteed. The advertised pay is an estimate and may vary based on schedule & availability.
At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.
Read LessHeadquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.
Position Summary:
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Server greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience. As a server, you have a significant impact on guest’s satisfaction—you bring the fun and set the tone for celebration at every table. You are responsible for exceeding guests' expectations by providing friendly and caring guest service. Teamwork, enthusiasm, food and wine knowledge, and the ability to "Own the Fun" while multitasking at a high energy level is a recipe for success in this position.
Schedule/Hours:
Our venues are open 7 days/week, typically from 11am-1am with some variations. While we will do our best to accommodate scheduling preferences, they may not always be guaranteed, and we value flexibility. All positions within our venue are variable schedules, meaning a typical work schedule may be anywhere between 15 and 30 hours on a weekly basis depending on business needs and individual availability.
Position Responsibilities may include, but not limited to:
Bring your 'A' Game each and every day.Anticipate guests’ needs and ensure overall experience exceeds expectationsGreet guests with a warm welcome and sincere smileProvide efficient, friendly service to tables within your section, including but not limited to taking orders, answering questions about the menu, following steps of service, bussing and resetting the table, etc.Understand and follow food allergy procedures and special orders/restrictionsEnsure all orders arrive in a timely mannerComply with all safety and sanitation guidelines and proceduresGive directions and be a team playerSuccessfully complete alcohol awareness trainingFollow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate HandbookComplete opening and closing side-work duties where assignedOther projects or duties as assigned, including but not limited to side-work, opening, and closing duties.Required Skills and Experience:
Must be 18+ years of age to applyPrior experience serving in a high-volume restaurant, including use of standard and hand-held POS devices.Strong level of emotional intelligence and overall self-awarenessHigh standards of guest satisfactionAbility to obtain required licenses and certifications for your locationExperience safely and effectively transporting food and beverageSense of urgency and ability to multitask calmly and effectively in a busy environmentSafely and effectively communicate in order to perform and follow job requirementsPhysical Requirements:
Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfacesAbility to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds.Work in confined, crowded space with high noise levels and various temperature levelsWe have a guest service mindset and treat our associates the same way, offering our eligible full-time associates:
Competitive payHealth/dental/vision coverage401(k) matchingLife InsurancePTOAssociate discounts - FREE mini golf and 50% off mealsOther rewards may include tips, discretionary bonuses, etc. Benefits eligibility and offerings may vary by location or position. Some of the above benefits are immediately available to our part-time or variable time associates, whereas others become available after completing initial employment periods. Please consult with the hiring team for more details.
This role is paid a base wage plus tips. Total hourly rate cannot be guaranteed. The advertised pay is an estimate and may vary based on schedule & availability.
At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.
Read LessHeadquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.
Position Summary:
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Server greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience. As a server, you have a significant impact on guest’s satisfaction—you bring the fun and set the tone for celebration at every table. You are responsible for exceeding guests' expectations by providing friendly and caring guest service. Teamwork, enthusiasm, food and wine knowledge, and the ability to "Own the Fun" while multitasking at a high energy level is a recipe for success in this position.
Schedule/Hours:
Our venues are open 7 days/week, typically from 11am-1am with some variations. While we will do our best to accommodate scheduling preferences, they may not always be guaranteed, and we value flexibility. All positions within our venue are variable schedules, meaning a typical work schedule may be anywhere between 15 and 30 hours on a weekly basis depending on business needs and individual availability.
Position Responsibilities may include, but not limited to:
Bring your 'A' Game each and every day.Anticipate guests’ needs and ensure overall experience exceeds expectationsGreet guests with a warm welcome and sincere smileProvide efficient, friendly service to tables within your section, including but not limited to taking orders, answering questions about the menu, following steps of service, bussing and resetting the table, etc.Understand and follow food allergy procedures and special orders/restrictionsEnsure all orders arrive in a timely mannerComply with all safety and sanitation guidelines and proceduresGive directions and be a team playerSuccessfully complete alcohol awareness trainingFollow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate HandbookComplete opening and closing side-work duties where assignedOther projects or duties as assigned, including but not limited to side-work, opening, and closing duties.Required Skills and Experience:
Must be 18+ years of age to applyPrior experience serving in a high-volume restaurant, including use of standard and hand-held POS devices.Strong level of emotional intelligence and overall self-awarenessHigh standards of guest satisfactionAbility to obtain required licenses and certifications for your locationExperience safely and effectively transporting food and beverageSense of urgency and ability to multitask calmly and effectively in a busy environmentSafely and effectively communicate in order to perform and follow job requirementsPhysical Requirements:
Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfacesAbility to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds.Work in confined, crowded space with high noise levels and various temperature levelsWe have a guest service mindset and treat our associates the same way, offering our eligible full-time associates:
Competitive payHealth/dental/vision coverage401(k) matchingLife InsurancePTOAssociate discounts - FREE mini golf and 50% off mealsOther rewards may include tips, discretionary bonuses, etc. Benefits eligibility and offerings may vary by location or position. Some of the above benefits are immediately available to our part-time or variable time associates, whereas others become available after completing initial employment periods. Please consult with the hiring team for more details.
This role is paid a base wage plus tips. Total hourly rate cannot be guaranteed. The advertised pay is an estimate and may vary based on schedule & availability.
At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.
Read LessHeadquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.
Position Summary:
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Game Ambassador position is responsible for greeting guests with a warm welcome on the courses, checking in reservations, and guiding the guest safely throughout the course for an exciting Puttshack game experience. The Game Ambassador is the champion of our technology infused mini-golf game and is responsible for explaining the rules of the game, answering any questions, and troubleshooting any issues throughout the guests’ gaming experience.
Schedule/Hours:
Our venues are open 7 days/week, typically from 11am-1am with some variations. While we will do our best to accommodate scheduling preferences, they may not always be guaranteed, and we value flexibility. All positions within our venue are variable schedules, meaning a typical schedule may be anywhere between 15 and 30 hours on a weekly basis depending on business needs and individual availability.
Position Responsibilities may include, but not limited to:
Bring your 'A' Game each and every dayAssist with general cleanliness of the kiosks, game courses, and guest services areaAssist guests with checking in their game play, answering questions, and guiding them throughout the courseEnsure all courses, golf balls, and other equipment are in proper working orderTroubleshoot small issues on the course and escalate any problems to ManagementMaintain a pace sufficient to keep up with different levels of guest visitsComply with all safety and sanitation guidelines and proceduresTake direction and be a team playerFollow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate HandbookOther projects or duties as assigned, including but not limited to side-work, opening, and closing duties.Required Skills and Experience:
Must be 18+ years of age to applyPrior experience in hospitality, customer service, or related fieldPassion for games and technologyHigh standards of guest serviceGood communication skills and ability to problem solveFriendly and upbeat demeanor when interacting with guests and team membersSafely and effectively communicate in order to perform and follow job requirementsPhysical Requirements:
Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfacesAbility to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds.Work in confined, crowded space with high noise levels and various temperature levelsWe have a guest service mindset and treat our associates the same way, offering our eligible full-time associates:
Competitive payHealth/dental/vision coverage401(k) matchingLife InsurancePTOAssociate discounts - FREE mini golf and 50% off mealsBenefits eligibility and offerings may vary by location or position. Some of the above benefits are immediately available to our part-time or variable time associates, whereas others become available after completing initial employment periods. Please consult with the hiring team for more details.
At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.
Read LessPuttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment.
Now Hiring:
Dishwashers
We're looking for dedicated Team Members to help create great food & beverage for our guests. We'd like for you to have previous experience in the restaurant industry, but we'll also train you to reach your goals.
What's in it for you:
Paid Time Off & Health InsuranceGREAT growth opportunities50% Off Meals & Free Mini GolfParental Leave & Paid Volunteer HoursEarned paid sick time in accordance with applicable municipal and/or state laws.The Puttshack experience is really all about having fun – and doing something fun - together.
Our Purpose - To bring everyone in to play.Our Vision - To be the universal answer to the question ‘Where should we get together?’Our Mission - To create lasting memories for people of all generations through a shared, world-class entertainment experience.Our Values:Bring your 'A' game - We strive for excellence in everything we do.Lead the Way - Our associates embrace and are inspired by change.Own the Fun - We revel in our guests’ enjoyment.Care Deeply - We take great care of our guests, our associates and the communities we call home.At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.
In order to be hired at Puttshack you must be at least 18 years old, or older. For some roles, you must be at least 21 years old.
Read LessHeadquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.
Position Summary:
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Server Assistant position is an essential part of the floor operation. It is the Server Assistant’s responsibility to get the food and drinks to guests in a timely manner, as well as cleaning, sanitizing, and resetting tables and golf courses. Server Assistants assist the service team in exceeding guest expectations by providing friendly and caring guest service. Teamwork, organization, and strong awareness while multi-tasking is a recipe for success in this position.
Schedule/Hours:
Our venues are open 7 days/week, typically from 11am-1am with some variations. While we will do our best to accommodate scheduling preferences, they may not always be guaranteed, and we value flexibility. All positions within our venue are variable schedules, meaning a typical work schedule may be anywhere between 15 and 30 hours on a weekly basis depending on business needs and individual availability.
Position Responsibilities may include, but not limited to:
Bring your 'A' Game each and every day.Anticipate guests’ needs and ensure overall experience exceeds expectationsGreet guests with a warm welcome and sincere smileAssist service team with all food and beverage serviceDeliver food and drinks to guests in the dining room, bar, and golf courses following steps of serviceClean and transport dirty dishes to tray or dish roomQuickly and efficiently clean, sanitize, and reset tablesStock and maintain supplies at service stationsUnderstand and follow food allergy procedures and special orders/restrictionsComply with all safety and sanitation guidelines and proceduresTake direction and be a team playerFollow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate HandbookOther projects or duties as assigned, including but not limited to side-work, opening, and closing duties.Required Skills and Experience:
Must be 18+ years of age to applyPrior hospitality or food/beverage experienceStrong level of emotional intelligence and overall self-awarenessHigh standards of guest satisfactionAbility to obtain any required licenses and certifications for your locationExperience safely and effectively transporting food and beverageSense of urgency and ability to multitask calmly and effectively in a busy environmentSafely and effectively communicate in order to perform and follow job requirements in written and spoken directions.Physical Requirements:
Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfacesAbility to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds.Work in confined, crowded space with high noise levels and various temperature levelsWe have a guest service mindset and treat our associates the same way, offering our eligible full-time associates:
Competitive payHealth/dental/vision coverage401(k) matchingLife InsurancePTOAssociate discounts - FREE mini golf and 50% off mealsOther rewards may include tips, discretionary bonuses, etc. Benefits eligibility and offerings may vary by location or position. Some of the above benefits are immediately available to our part-time or variable time associates, whereas others become available after completing initial employment periods. Please consult with the hiring team for more details.
This role is paid a base wage plus tips. Total hourly rate cannot be guaranteed. The advertised pay is an estimate and may vary based on schedule & availability.
At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.
Read LessHeadquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.
Position Summary:
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Line Cook position is responsible for preparing, producing, plating and garnishing all menu items. In this position, your principal goal will be to prepare high-quality meals that meet the Executive Chef's exacting standards and be responsible for setting up the station and maintaining sanitation standards.
Schedule/Hours:
Our venues are open 7 days/week, typically from 11am-1am with some variations. While we will do our best to accommodate scheduling preferences, they may not always be guaranteed, and we value flexibility. All positions within our venue are variable schedules, meaning a typical schedule may be anywhere between 15 and 30 hours on a weekly basis depending on business needs and individual availability.
Position Responsibilities may include, but not limited to:
Bring your 'A' Game each and every day.Ensure overall guest experience exceeds expectations and anticipate guests needs.Follow all prescribed portioning controls and par levels.Prepare, assemble, and plate menu items according to prescribed recipes and/or special requests.Communicate food delays or issues to Culinary Leadership.Ability to read a thermometer and food tickets correctly and efficiently.Accurately account for all items coming out of a station.Understand and follow food allergy procedures and special orders/restrictions.Comply with all safety and sanitation guidelines and procedures, including MSDS.Take direction and be a team player.Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook.Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties.Required Skills and Experience:
Must be 18+ years of age to applyPrior experience in high volume restaurant kitchenExperience operating, cleaning, and maintaining kitchen tools and appliances such as knives, grills, etc.Must obtain any licenses or certifications per state and/or local requirements.Ability to communicate in order to perform and follow job requirements safely and effectivelyAbility to multitask calmly and effectively in a busy environmentPhysical Requirements:
Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfacesAbility to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds.Work in confined, crowded space with high noise levels and various temperature levelsWe have a guest service mindset and treat our associates the same way, offering our eligible full-time associates:
Competitive payHealth/dental/vision coverage401(k) matchingLife InsurancePTOAssociate discounts - FREE mini golf and 50% off mealsBenefits eligibility and offerings may vary by location or position. Some of the above benefits are immediately available to our part-time or variable time associates, whereas others become available after completing initial employment periods. Please consult with the hiring team for more details.
At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.
Read Less