Job DescriptionJob DescriptionBenefits:
Company carDental insurancePaid time offVision insurance
PuroClean Emergency Services is seeking a high-energy, detail-oriented, and dual-talented Mitigation Estimator / Business Development Representative (BDR). This unique hybrid position balances field-based property damage estimating with B2B relationship building. You will act as the face of our company to secure new business partnerships while utilizing industry software to accurately scope and price emergency property restoration losses (water, fire, mold, and biohazard).
Job Details
· Position Type: Full-Time
· Compensation: Base salary + Performance-based commission/bonus structures
· We Provide: Company Vehicle/Fuel Card, Cell Phone, Laptop Computer.
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Key Responsibilities
Part 1: Business Development & Sales (50%)
· Relationship Management: Identify, develop, and maintain profitable relationships with Centers of Influence (COIs), including property managers, insurance agents, adjusters, general contractors, and plumbers.
· Lead Generation: Execute structured sales routes, conduct cold calls, and set face-to-face appointments to drive commercial and residential restoration lead volume.
· Community Engagement: Attend weekly local networking events, trade shows, and community associations to build brand presence.
· Continuing Education (CE): Organize and promote PuroClean Continuing Education courses for insurance agents and property managers.
· CRM & Tracking: Maintain accurate records of all sales calls, pipeline activities, and follow-ups in our CRM system.
Part 2: Mitigation Estimating (50%)
· Site Inspections: Scope property damage on-site, capturing detailed measurements, interactive 3D sketches, moisture mapping data, and photo/video evidence.
· Estimate Creation: Utilize Xactimate software to write accurate, transparent, and fair property restoration scopes following industry and insurance guidelines.
· Insurance Negotiations: Submit completed estimates to insurance adjusters and property owners, negotiating and resolving scope discrepancies directly.
· Program Compliance: Ensure all estimates and job documentation meet specific Third-Party Administrator (TPA) and insurance carrier SLA guidelines.
· Job Handoff: Communicate project scopes seamlessly to the Mitigation Crew Chief and production team to ensure execution matches the estimate.
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Required Qualifications
· Experience: 2+ years of experience in B2B sales, account management, or insurance estimating.
· Software Proficiency: Direct experience writing estimates using Xactimate.
· Restoration Knowledge: Familiarity with property mitigation standards (water extraction, fire/smoke cleanup, mold remediation).
· Communication Skills: Exceptional negotiation, closing, presentation, and conflict-resolution skills.
· Licensing: Valid driver’s license with a clean driving record; must pass a background check.
· Availability: Ability to work flexible hours, including participating in a rotational on-call schedule for major emergency losses.
Preferred Qualifications
· Certifications: IICRC certifications (WRT - Water Damage Restoration, ASD - Applied Structural Drying, or AMRT - Mold Remediation).
· Existing local relationships with insurance adjusters or commercial property managers.
Physical Requirements
· Ability to lift up to 50 lbs. and stand or walk for prolonged periods.
· Ability to navigate damaged properties, including climbing ladders or crawling into confined spaces to assess damage.
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