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• P

  Service Coordinator  

  PURE PROCESS TECHNOLOGY LLC

  full_time - Nashua

  Posted: 06/08/2026

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  Job DescriptionJob DescriptionService CoordinatorPure Process Technolo... Read More

  Job DescriptionJob DescriptionService CoordinatorPure Process Technology (PPT)
  Position SummaryThe Service Coordinator ensures that every PPT customer receives proactive, professional, and timely service by coordinating field service operations, managing preventative maintenance programs, and serving as the operational hub between customers, technicians, vendors, and internal teams. Key AccountabilitiesCustomer Communication & Service Excellence• Serve as the primary point of contact for service-related customer inquiries. • Coordinate and schedule preventative maintenance, annual sanitizations, emergency service calls, and other field service activities.• Maintain and optimize technician schedules while coordinating priorities, timing, and customer availability.• Prepare, track, and follow up on service agreement proposals and renewals.• Process service contracts, sales orders, purchase orders, and related documentation using ERP (ACE & Counterpart).• Coordinate service kit preparation, vendor purchasing, and inventory.• Track service docs, open items, parts, quote/billing handoffs, and escalate urgent issues early.
  Required:• High school diploma or GED • 3–5 years of relevant experience.• Strong organizational, communication, and problem-solving skills.• Proficiency in Microsoft Office
  Preferred:• Associate degree preferred. A bachelor's degree is not necessary if the candidate has strong, relevant experience.• Experience in manufacturing, industrial equipment, medical devices, water treatment, HVAC, electrical, mechanical contracting, or another field service environment• Experience with ERP (Counterpart & ACE), CRM, scheduling and accounting software (QuickBooks).
  Why Join PPT?Competitive salary, health insurance, disability coverage, life insurance, 401(k) with company match, paid vacation, paid holidays, and opportunities for professional growth.
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• P

  Shop Technician 1  

  PURE PROCESS TECHNOLOGY LLC

  full_time - Nashua

  Posted: 06/08/2026

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  Job DescriptionJob DescriptionRole summaryPure Process Technology (PPT... Read More

  Job DescriptionJob Description

  Role summary

  Pure Process Technology (PPT) designs and manufactures high-purity water systems and Solvent Purification Systems (SPS) for biotech, life science, and research labs. The Shop Technician supports production flow, shop organization, column production, media tank re-bedding, logistics support, and facility organization. This role is a development track to Service Technician I.

  Core responsibilities - Shop Technician

  • Column production using PPT standard procedures and checklists.

  • Media tank re-bedding with strong cleanliness, labeling, and staging discipline.

  • Pick-ups and drop-offs for vendors, customers, and service technicians (as assigned).

  • Support shipping and receiving tasks (material handling, packaging support, issue reporting).

  • Support facility maintenance, cleaning, and organization.

  Development track toward Service Technician I

  • Learn PM (preventive maintenance) kit staging and parts prep for service visits.

  • Shadow service visits as scheduled and build foundational PM skills.

  • Practice documentation discipline (serial numbers, service notes, photos, and parts used).

  Qualifications

  • Reliable attendance and safety-first mindset.

  • Comfortable with hands-on mechanical work and following written procedures.

  • Valid driver's license (for pick-ups and drop-offs).

  • Able to lift up to 50 lbs and work on your feet.

  • Basic computer skills for checklists and documentation; willingness to learn high-purity water basics.

  
  

  
  Full-Time, Hourly
  Monday-Friday, 7:30 AM - 4:00 PM
  On-Site (MA), Shop (NH) Read Less

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