Job DescriptionJob DescriptionThe Director of Sales drives top‑line revenue through proactive outside sales efforts and strategic business development. This role is responsible for identifying, cultivating, and maintaining key relationships within the surrounding market, including initiating targeted outside sales calls to generate new partnerships and expand the hotel’s account base. Primary focus areas include securing Group Blocks, Meetings, Events, and Catering business while maximizing occupancy, average daily rate, and total event revenue. The Director of Sales ensures alignment with property sales and marketing objectives and is fully accountable for the performance and results of the Sales Department.
Essential Duties and Responsibilities
Achieve budget top line revenue goalsDevelop and execute Action Plans for your market segmentsCultivate lead sources through direct sales calls and appointments, cold calls, telemarketing, and other proactive outreach, consistently achieving weekly targeted outside sales call goals to drive business development objectives.Establish and maintain close contact with assigned accounts and target accountsMaintain a well‑documented, accurate, and consistently organized file management system—aligned with Hilton brand standards and fully integrated within the Delphi account management platform—to ensure all client and internal needs are serviced with maximum efficiency, clarity, and operational expertise.Develop strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactionsDevelop customer profiles and maintain an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenuesConduct research, surveys, personal investigation and studies marketplace and territory in order to effectively capitalize on the hotel’s strengths and competitor’s weaknesses and capabilitiesMaintains active involvement in the surrounding community and the broader hospitality industry, including participation in local chamber networking events to strengthen relationships and elevate the property’s visibility.Assists in ensuring that customers are 100% satisfied with their hotel experienceReports to the General Manager while collaborating closely with the Area Director of Sales on sales action items, strategic initiatives, daily sales performance updates, marketing priorities, and other related operational strategies.Any and all job duties as assignedIf you are passionate about the hospitality industry and are eager to contribute to a dynamic and forward-thinking team, we invite you to join us! We offer a vibrant work environment where your professional growth and personal well-being are our priorities. Let's create exceptional experiences together!
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
Dental insuranceEmployee discountHealth insurancePaid time offVision insuranceBenefits:
Dental insuranceHealth insurancePaid time offVision insurance
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