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Pure Green Fishtown
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  • Wellness Ambassador l Guest Experience Associate  

    - Philadelphia
    Job DescriptionJob DescriptionAbout the RoleAt Pure Green Fishtown, we... Read More
    Job DescriptionJob Description

    About the Role

    At Pure Green Fishtown, we're more than a juice and smoothie bar. We're creating a daily wellness ritual where health, hospitality, and community come together.

     

    As a Wellness Ambassador, you'll be the face of our brand, creating genuine connections, delivering exceptional hospitality, and inspiring healthier lifestyles. Every interaction is an opportunity to make someone's day brighter while helping build Fishtown's premier destination for smoothies, juices, and wellness.

     

    At Pure Green Fishtown, we believe exceptional hospitality starts with exceptional people. We're looking for individuals who lead with kindness, take initiative, and create memorable experiences for every guest. We can teach our menu. We can't teach genuine hospitality.

     

    What You'll Do

    Welcome every guest with warmth, positive energy, and genuine hospitality.Create genuine connections with every guest through exceptional hospitality, making Pure Green part of their daily wellness ritual.Guide every guest through the Pure Green experience by answering questions, resolving concerns, and ensuring every visit is memorable.Prepare premium smoothies, açaí bowls, cold-pressed juices, wellness shots, and sourdough toast with consistency, care, and attention to detail.Become a product expert by maintaining knowledge of our menu, seasonal offerings, ingredients, wellness benefits, allergens, and dietary information to confidently educate every guest.Promote the Pure Green Rewards app by educating guests on its benefits and encouraging enrollment to enhance their experience and build long-term loyalty.Deliver a seamless checkout experience by accurately processing guest orders and payments through our Square point-of-sale (POS) system.Maintain the highest standards of food safety, sanitation, and quality while following proper food handling procedures and preventing cross-contamination.Maintain a clean, organized, and welcoming juice bar, including the front counter, dining area, patio, restrooms, online pickup area, and all guest-facing spaces.Restock ingredients, retail merchandise, utensils, napkins, condiments, and supplies to keep the juice bar fully stocked, organized, and guest-ready throughout the day.Ensure online, pickup, and third-party delivery orders are prepared accurately, organized, and fulfilled on time.Assist with opening, closing, front-line setup, breakdown, inventory, and daily operations.Proactively anticipate guest needs, take initiative, and support your teammates to deliver a seamless guest experience.Embrace continuous learning with a growth mindset and a desire to expand your knowledge of nutrition, wellness, and hospitality.Be comfortable participating in Instagram Stories, Reels, photos, and other social media content that showcases the Pure Green Fishtown experience.Assist with opening, closing, inventory, restocking, and daily operations.Embrace continuous learning with a growth mindset and a desire to expand your knowledge of nutrition, wellness, and hospitality.Be comfortable participating in Instagram Stories, Reels, photos, and other social media content that showcases the Pure Green Fishtown experience.

     

    What We're Looking For

    Passion for health, wellness, fitness, and hospitality.Passionate about creating memorable guest experiences and building lasting relationships.Naturally outgoing with a genuine desire to connect with people.Positive, proactive, and solutions-oriented with a strong team-first mindset.Professional, dependable, and committed to excellence.Comfortable participating in social media content when requested.

    Requirements

    Required

    2+ years of experience delivering exceptional guest experiences in hospitality, fitness, concierge, wellness, or a similar guest-focused environment preferred.High school diploma or GED required.Strong communication, interpersonal, and time management skills.Ability to work independently and collaboratively to solve problems and fulfill guest needs.Comfortable working in a fast-paced environment while managing multiple priorities with attention to detail.Strong teamwork and collaboration skills with a positive, can-do attitude.Ability to stand for extended periods and regularly lift up to 30 pounds.Flexible availability, including mornings, evenings, weekends, and holidays.Pennsylvania Food Handler Certificate required. If you do not have one at the time of hire, it must be obtained within your first two weeks of employment. Pure Green Fishtown will reimburse the cost upon successful completion.Commitment to upholding Pure Green's standards, culture, and values.Availability to participate in paid pre-opening training prior to our grand opening is required.

    Preferred

    Experience using Square POS or a similar point-of-sale system.Some college coursework preferred.Community engagement or involvement in local fitness, wellness, or neighborhood organizations is a plus.Experience with social media content creation (photos, Reels, Stories) is a plus

    What Success Looks Like

    Guests know your name and look forward to seeing you.Every smoothie, bowl, juice, and wellness shot is crafted with care and consistency.You take initiative without waiting to be asked.Every guest space, from the juice bar to the dining area, reflects the same care, cleanliness, and attention to detail as our products.Your positive energy elevates both the team and the guest experience.You leave every shift better than you found it.

     

    Our Culture

    At Pure Green, our mission is to build healthier communities by connecting people with superfoods. Everything we do begins with this purpose and guides the way we serve our guests and each other.

    Educate Guests: We empower our guests with knowledge by helping them understand our menu, ingredients, and wellness benefits so they can make informed choices for a healthier lifestyle.Taste + Nutrition: We believe exceptional taste and exceptional nutrition go hand in hand. Every smoothie, açaí bowl, cold-pressed juice, and wellness shot is thoughtfully prepared with consistency, quality, and care.Memorable Connections: Hospitality is at the heart of everything we do. We create genuine connections, make every guest feel welcome, and strive to make Pure Green part of their daily wellness ritual.Continuous Improvement: We embrace a growth mindset by learning every day, welcoming feedback, and continuously improving ourselves, our team, and the guest experience.

     

    Who Should Apply

    Whether you're a college student, a professional seeking a rewarding part-time opportunity, or a stay-at-home parent returning to the workforce, you'll find a welcoming team, meaningful work, and opportunities to grow.

    Pure Green Fishtown is locally owned and operated, giving every team member the opportunity to make a meaningful impact as we build something special for our community.

    If you're passionate about wellness, love connecting with people, and believe hospitality can brighten someone's day, we'd love to meet you.

    Join us in building healthier communities by connecting people with superfoods, one guest at a time

     

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany