Grade/Salary Range: A12 ($17.75 - $21.57/hourly) / A13 ($19.12 - $23.23/hourly) - Non-exempt salary commensurate with experience Position Summary: Under the direction of the Public Health Clinic Support Services Supervisor, the Office Assistant I/II is responsible for performing a variety of clerical functions in support of the needs of the Office, Department, or Program. Responsibilities include but not limited to: Interacting with public/clients through counter service by scheduling appointments, gathering confidential information to complete registration, verifying information for referrals to Community Health Workers, assisting clients with completing paperwork, and checking out clients after client care. Entering client information in medical records system; May be responsible for codifying information. Providing office support to outreach clinic sites in the community which may include Montgomery County jail. Answering phones and directing inquiries, questions, and complaints from incoming multi-line phone system. Serving as a backup to other support staff. Supporting Public Health goals, mission, vision, values, and objectives through daily tasks and special projects. Minimum Qualifications: High School Diploma or equivalent (G.E.D.) Office Assistant II: Two years' experience as Office Assistant I Proficiency in utilizing a PC with Microsoft Office software experience General knowledge of office practices/procedures Ability to type 35 wpm Excellent customer service skills Understands and acknowledges that Public Health - Dayton & Montgomery County uses evidence-based and evidence-informed public health practices based on scientific research including health promotion theory and practice, environmental health measures, and communicable disease control measures including vaccination, isolation, and quarantine practices, and medicine for treatment and prevention of disease, among others. Understands and acknowledges the use of tobacco or nicotine products in any form including replacement therapy products and prescription medications used to treat smoking addiction for anyone hired after January 1, 2014, is prohibited. Required to play an active role during a public health emergency, crisis, outbreak, incident, or event in which the Health Commissioner deems additional personnel resources are warranted. This may include changes in responsibilities and working locations/hours. Completion of Incident Command System 100 and National Incident Management System 700 courses within 90 days of hire. Valid State of Ohio driver's license and insurance on any personal vehicle that will be used for work. Preferred Qualifications: Office Assistant I: Two years' clerical/administrative support experience Multi-line telephone system experience Medical terminology background Bilingual in Spanish and/or multilingual PHDMC provides a quality, affordable, and competitive benefits package to employees, including the following: Medical, Dental, Vision, and Life Insurance Vacation, Sick, Personal Leave, and Paid holidays Tuition Reimbursement Membership with Ohio Public Employees Retirement Systems (OPERS) Eligibility to contribute to a Deferred Compensation Program Grant Funded: No Closing Date to Apply: December 18, 2025 or until position is filled Position is subject to a criminal background check Applicants who declare use of nicotine/tobacco in any form including replacement therapy products and prescription medications used to treat smoking addiction on the PHDMC Application for Employment or addendum thereto, shall not be considered for employment. Applicants who do not support and promote Public Health evidence-based and evidence-informed public health practices shall not be considered for employment. PUBLIC HEALTH - DAYTON & MONTGOMERY COUNTY (PHDMC) IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, AGE, NATIONAL ORIGIN, DISABILITY, MILITARY STATUS, VETERAN STATUS, GENETIC TESTING, OR OTHER UNLAWFUL BIAS EXCEPT WHEN SUCH A FACTOR CONSTITUTES A BONA FIDE OCCUPATIONAL QUALIFICATION ("BFOQ").
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